Leadership Overview
Parallon has 10 executives leading key functions including strategy, revenue cycle operations, shared service center management, and financial oversight.
Committed to enhancing healthcare provider efficiency, Parallon delivers specialized revenue cycle solutions and operational expertise to hospitals and physician practices, ensuring these organizations maintain focus on patient care missions.
Committed to enhancing healthcare provider efficiency, Parallon delivers specialized revenue cycle solutions and operational expertise to hospitals and physician practices, ensuring these organizations maintain focus on patient care missions.
Leadership Roles at Parallon
Marsha Peterson - Chief Executive Officer
Marsha Peterson, the Chief Executive Officer at Parallon, directs the overarching strategic vision for the organization. By aligning revenue cycle solutions with the evolving needs of healthcare systems, Peterson ensures that hospitals maintain financial health while prioritizing patient outcomes. This leadership role involves constant collaboration with the board to refine service delivery models across the United States. Marsha Peterson maintains a focus on operational excellence, driving initiatives that simplify complex administrative burdens for physician practices. Through rigorous oversight of corporate performance, the Chief Executive Officer fosters a culture of accountability and innovation. By leveraging deep industry knowledge, Peterson secures the long-term viability of the company, ensuring that every service offering directly supports the mission of healthcare providers. This executive leadership remains central to the expansion of service capabilities within the competitive healthcare consulting landscape.
Adam Garner - Regional Chief Executive Officer & Revenue Cycle Operations Physician
Adam Garner, the Regional Chief Executive Officer & Revenue Cycle Operations Physician at Parallon, manages complex revenue cycle workflows across diverse regional markets. By integrating clinical insights with financial operations, Garner optimizes billing accuracy and collection efficiency for healthcare systems. This role requires constant coordination with regional leadership to ensure that operational standards meet the specific demands of local physician practices. Adam Garner drives the implementation of advanced revenue cycle technologies, reducing administrative friction for providers. Overseeing regional performance metrics, the Regional Chief Executive Officer & Revenue Cycle Operations Physician identifies opportunities for process improvement and cost reduction. By bridging the gap between clinical practice and financial management, Garner enhances the overall fiscal stability of client organizations. This leadership position demands a focus on scalable solutions that adapt to the unique regulatory and operational environments found throughout the national healthcare landscape.
Shannon Dauchot - President & Chief Executive Officer
Shannon Dauchot, the President & Chief Executive Officer at Parallon, architects the high-level growth strategy for the entire enterprise. By focusing on the integration of revenue cycle services, Dauchot ensures that healthcare systems receive comprehensive support for their administrative and financial needs. This leadership role involves managing relationships with major hospital networks to expand the reach of service offerings. Shannon Dauchot drives the development of new business models that address the shifting requirements of the healthcare industry. Overseeing the executive team, the President & Chief Executive Officer maintains alignment with the core mission of supporting provider success. By prioritizing operational efficiency and client satisfaction, Dauchot strengthens the market position of the company. This executive leadership ensures that all departments work in concert to deliver value, ultimately allowing healthcare providers to dedicate more resources to patient care and clinical excellence.

Chris Meffe - Chief Executive Officer, Medicare Services
Chris Meffe, the Chief Executive Officer, Medicare Services at Parallon, leads the specialized division focused on navigating the complexities of Medicare billing and reimbursement. By developing targeted strategies for government-funded healthcare programs, Meffe ensures that clients maximize revenue integrity while maintaining strict compliance. This role involves constant monitoring of regulatory changes to adapt service delivery models accordingly. Chris Meffe drives the implementation of specialized workflows that streamline Medicare claims processing for hospitals and physician practices. Overseeing the Medicare Services division, the Chief Executive Officer, Medicare Services coordinates with internal teams to provide expert guidance on reimbursement challenges. By focusing on the unique financial nuances of Medicare, Meffe supports the fiscal health of healthcare systems across the country. This leadership position requires a deep understanding of federal healthcare policy and a commitment to delivering precise, high-impact solutions that protect the financial interests of healthcare providers.
Lilyan Fleming - Chief Executive Officer, Shared Service Center Operations
Lilyan Fleming, the Chief Executive Officer, Shared Service Center Operations at Parallon, manages the centralized infrastructure that powers revenue cycle efficiency for healthcare clients. By overseeing the daily operations of shared service centers, Fleming ensures that high-volume administrative tasks are executed with precision and speed. This role involves optimizing workflows to reduce turnaround times and improve accuracy in billing and collections. Lilyan Fleming drives the adoption of standardized processes that allow healthcare systems to scale their operations effectively. Overseeing the performance of multiple service centers, the Chief Executive Officer, Shared Service Center Operations maintains rigorous quality control standards. By leveraging centralized resources, Fleming provides cost-effective solutions that allow providers to focus on their core mission. This leadership position requires a focus on operational scalability and the continuous improvement of service delivery models to meet the evolving needs of the healthcare market.

Cheryl Andrews - Chief Financial Officer
Cheryl Andrews, the Chief Financial Officer at Parallon, manages the financial health and fiscal strategy of the organization. By overseeing budgeting, financial reporting, and capital allocation, Andrews ensures that the company maintains the resources necessary to support its growth initiatives. This role involves providing data-driven insights to the executive team to inform strategic decision-making. Cheryl Andrews drives the development of financial models that assess the profitability and impact of various service offerings. Overseeing the financial operations of the company, the Chief Financial Officer maintains strict adherence to fiscal policies and regulatory requirements. By monitoring market trends and economic indicators, Andrews identifies potential risks and opportunities for the business. This leadership position requires a focus on long-term financial sustainability and the delivery of value to stakeholders, ensuring that the company remains well-positioned to serve healthcare providers effectively.
Cody McCone - Chief Financial Officer, Texas Ssc
Cody McCone, the Chief Financial Officer, Texas Ssc at Parallon, oversees the financial performance and revenue integrity of the Texas Shared Service Center. By managing the financial operations specific to this region, McCone ensures that revenue cycle processes remain efficient and profitable. This role involves analyzing regional financial data to identify trends and implement improvements in billing and collection workflows. Cody McCone drives the financial planning and budgeting processes for the Texas operations, ensuring alignment with broader corporate goals. Overseeing the fiscal health of the service center, the Chief Financial Officer, Texas Ssc coordinates with operational leaders to optimize resource utilization. By focusing on the unique financial challenges of the Texas market, McCone supports the overall mission of providing high-quality revenue cycle solutions. This leadership position requires a deep understanding of regional healthcare economics and a commitment to maintaining rigorous financial standards.
Brandon O'Hern - Chief Operating Officer
Brandon O'Hern, the Chief Operating Officer at Parallon, directs the internal operational framework that supports the delivery of revenue cycle solutions. By overseeing the day-to-day execution of business processes, O'Hern ensures that all departments maintain high levels of productivity and service quality. This role involves coordinating across functional teams to streamline operations and eliminate bottlenecks in service delivery. Brandon O'Hern drives the implementation of operational best practices that enhance the overall efficiency of the company. Overseeing the integration of new technologies and workflows, the Chief Operating Officer supports the strategic goals set by the executive leadership team. By focusing on resource allocation and process optimization, O'Hern ensures that the organization remains agile and responsive to client needs. This leadership position requires a commitment to operational excellence and the continuous refinement of internal systems to support the long-term growth and stability of the business.
Cheryl Fairley - Chief Operating Officer & Shared Services Back Office) Physician
Cheryl Fairley, the Chief Operating Officer & Shared Services Back Office) Physician at Parallon, manages the back-office operations that underpin the revenue cycle services provided to healthcare systems. By integrating clinical perspectives into administrative workflows, Fairley ensures that back-office processes are both efficient and clinically relevant. This role involves overseeing the teams responsible for data management, billing support, and administrative processing. Cheryl Fairley drives the implementation of standardized back-office procedures that improve accuracy and reduce cycle times for clients. Overseeing the operational performance of the back-office, the Chief Operating Officer & Shared Services Back Office) Physician coordinates with other departments to ensure seamless service delivery. By focusing on the intersection of clinical needs and administrative efficiency, Fairley enhances the value provided to healthcare providers. This leadership position requires a commitment to operational excellence and the continuous improvement of back-office systems to support the overall mission.
Annette Strait - Chief Operating Officer, Cincinatti Shared Service Center
Annette Strait, the Chief Operating Officer, Cincinatti Shared Service Center at Parallon, leads the operational activities of the Cincinnati-based service center. By focusing on the specific needs of the regional client base, Strait ensures that revenue cycle services are delivered with high efficiency and accuracy. This role involves managing the daily operations of the center, including staff coordination and process oversight. Annette Strait drives the implementation of operational improvements that enhance the speed and quality of billing and collection services. Overseeing the performance of the Cincinnati Shared Service Center, the Chief Operating Officer, Cincinatti Shared Service Center maintains a focus on meeting client expectations and achieving operational targets. By leveraging local expertise and corporate resources, Strait supports the overall mission of providing tailored revenue cycle solutions. This leadership position requires a commitment to operational excellence and the continuous refinement of service delivery models to meet the unique demands of the regional market.
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