Leadership Overview
Parallon has 10 executives leading key functions including strategy, operations, financial management, information technology, and marketing.
Committed to optimizing healthcare provider performance, Parallon delivers tailored revenue cycle solutions and operational expertise to hospitals and physician practices, ensuring providers maintain focus on patient care and clinical excellence.
Committed to optimizing healthcare provider performance, Parallon delivers tailored revenue cycle solutions and operational expertise to hospitals and physician practices, ensuring providers maintain focus on patient care and clinical excellence.
Leadership Roles at Parallon
Marsha Peterson - Chief Executive Officer
Marsha Peterson, the Chief Executive Officer at Parallon, directs the overarching strategic vision and long-term growth initiatives for the organization. By aligning revenue cycle management services with the evolving needs of healthcare systems, the Chief Executive Officer ensures that hospitals maintain financial health while improving operational efficiency. Marsha Peterson architects high-level partnerships with major physician practices to expand the national footprint of the company. This leadership role involves constant collaboration with the Board to refine service delivery models and enhance the value proposition for clients. Through rigorous oversight of corporate governance and market expansion, the Chief Executive Officer drives sustainable performance across all business units. By prioritizing innovation in administrative support, the executive secures the competitive position of the firm within the complex healthcare landscape, ultimately fostering stronger outcomes for providers and patients alike.
Shannon Dauchot - President & Chief Executive Officer
Shannon Dauchot, the President & Chief Executive Officer at Parallon, manages the daily execution of corporate strategy and operational excellence across the entire enterprise. Overseeing the integration of revenue cycle solutions, the President & Chief Executive Officer ensures that healthcare systems receive consistent, high-quality support for complex administrative workflows. Shannon Dauchot drives the expansion of service offerings to meet the diverse requirements of hospitals and physician practices throughout the United States. This leadership role requires constant coordination with other C-suite members to maintain alignment on financial targets and service quality standards. By optimizing internal processes and fostering a culture of accountability, the executive strengthens the market presence of the firm. Through strategic decision-making and a focus on client-centric outcomes, the President & Chief Executive Officer sustains the growth trajectory of the organization while delivering measurable value to healthcare providers.

Cheryl Andrews - Chief Financial Officer
Cheryl Andrews, the Chief Financial Officer at Parallon, manages the fiscal health, capital allocation, and financial reporting structures of the organization. By overseeing comprehensive budgeting and forecasting processes, the Chief Financial Officer ensures that the company maintains the resources necessary to support its expansive revenue cycle service offerings. Cheryl Andrews architects financial strategies that align with the long-term growth objectives of the firm, providing the Board with critical insights into market performance and profitability. This leadership role involves rigorous oversight of financial controls and risk management to protect the assets of the company. Through the analysis of operational costs and revenue streams, the executive drives efficiency across all business units. By maintaining transparency and fiscal discipline, the Chief Financial Officer supports the strategic initiatives of the leadership team, ensuring the organization remains a reliable partner for healthcare systems across the country.
Cody McCone - Chief Financial Officer, Texas Ssc
Cody McCone, the Chief Financial Officer, Texas Ssc at Parallon, manages the financial operations and revenue cycle performance specifically for the Texas Shared Service Center. By overseeing regional budgeting, cost management, and financial reporting, the Chief Financial Officer, Texas Ssc ensures that local healthcare systems receive precise and timely fiscal support. Cody McCone architects strategies to optimize revenue capture and reduce administrative overhead within the Texas market. This leadership role involves close coordination with regional operational teams to monitor financial health and implement performance improvements. Through the rigorous analysis of regional data, the executive drives efficiency and supports the broader financial goals of the organization. By maintaining strict adherence to financial standards and compliance requirements, the Chief Financial Officer, Texas Ssc secures the operational success of the regional center, ultimately contributing to the overall stability and growth of the company.
Ann Janikula - Chief Operating Officer
Ann Janikula, the Chief Operating Officer at Parallon, directs the internal operational infrastructure and service delivery frameworks that support healthcare systems nationwide. By streamlining complex administrative processes, the Chief Operating Officer ensures that hospitals and physician practices achieve maximum efficiency in revenue cycle management. Ann Janikula architects scalable workflows that allow the organization to handle high volumes of patient data while maintaining strict compliance and accuracy standards. This leadership role involves close collaboration with department heads to monitor performance metrics and implement process improvements. Through the optimization of operational resources, the executive supports the broader mission of enabling providers to focus on clinical care. By driving continuous improvement initiatives, the Chief Operating Officer maintains the operational agility required to adapt to changing industry regulations and market demands, ultimately securing the long-term stability of the service delivery model.
Camille Mallari - Chief Operating Officer, Back Office
Camille Mallari, the Chief Operating Officer, Back Office at Parallon, directs the administrative and support functions that facilitate seamless revenue cycle management for healthcare providers. By overseeing the back-office processes, the Chief Operating Officer, Back Office ensures that claims processing, billing, and data reconciliation occur with maximum precision and efficiency. Camille Mallari architects workflows that reduce administrative burdens for hospitals and physician practices, allowing these entities to focus on patient care. This leadership role involves managing large-scale teams and implementing process improvements to enhance service delivery speed. Through the optimization of back-office operations, the executive supports the overall financial performance of the firm. By maintaining high standards of accuracy and operational excellence, the Chief Operating Officer, Back Office ensures that the organization consistently meets the complex needs of its diverse client base across the national healthcare landscape.
Marcie Dotson - Chief Operating Officer, Front Office & Chief Operating Officer
Marcie Dotson, the Chief Operating Officer, Front Office & Chief Operating Officer at Parallon, directs the patient-facing administrative functions and overall operational strategy for the organization. By overseeing front-office processes such as patient registration, scheduling, and insurance verification, the Chief Operating Officer, Front Office & Chief Operating Officer ensures that the initial stages of the revenue cycle are handled with accuracy and efficiency. Marcie Dotson architects workflows that improve the patient experience while simultaneously optimizing financial outcomes for healthcare providers. This leadership role involves managing cross-functional teams to ensure seamless coordination between front-office and back-office operations. Through the implementation of standardized procedures, the executive drives operational consistency across all client sites. By focusing on the intersection of patient satisfaction and financial performance, the Chief Operating Officer, Front Office & Chief Operating Officer supports the mission of enabling providers to focus on clinical care.
Anthony DiSilvestro - Chief Operating Officer, Shared Service Center (Tampa)
Anthony DiSilvestro, the Chief Operating Officer, Shared Service Center (Tampa) at Parallon, manages the operational performance and service delivery standards for the Tampa-based shared service center. By overseeing the daily activities of the center, the Chief Operating Officer, Shared Service Center (Tampa) ensures that revenue cycle tasks are completed with high levels of accuracy and efficiency for regional healthcare clients. Anthony DiSilvestro architects process improvements that streamline administrative workflows and enhance the overall productivity of the center. This leadership role involves managing staff performance and ensuring that all operations align with the broader strategic goals of the firm. Through the rigorous monitoring of service metrics, the executive drives operational excellence and supports the financial health of the clients served by the center. By maintaining a focus on quality and reliability, the Chief Operating Officer, Shared Service Center (Tampa) secures the operational success of the facility.
Scott Warren - Chief Information Officer
Scott Warren, the Chief Information Officer at Parallon, directs the technological infrastructure and digital transformation initiatives that underpin all revenue cycle solutions. By architecting secure, scalable cloud environments and data management systems, the Chief Information Officer ensures that healthcare providers have reliable access to critical financial information. Scott Warren oversees the integration of advanced analytics and automation tools to enhance the speed and accuracy of administrative workflows. This leadership role involves constant collaboration with other executives to align technology investments with the strategic goals of the firm. Through the implementation of robust cybersecurity protocols, the executive protects sensitive patient and provider data across all regional operations. By driving innovation in digital service delivery, the Chief Information Officer enables the organization to maintain a competitive edge, ensuring that technological capabilities consistently support the mission of improving healthcare provider performance.
Sogol Sepehri - Chief Marketing Officer & Advisory Services Physician
Sogol Sepehri, the Chief Marketing Officer & Advisory Services Physician at Parallon, directs the market positioning and strategic advisory initiatives for the organization. By leveraging clinical expertise, the Chief Marketing Officer & Advisory Services Physician ensures that marketing strategies resonate with the specific needs of healthcare providers and physician practices. Sogol Sepehri architects communication campaigns that highlight the value of revenue cycle solutions in improving provider performance. This leadership role involves providing clinical insights to the executive team to guide the development of new advisory services. Through the integration of medical knowledge and marketing strategy, the executive strengthens the brand presence of the firm in the competitive healthcare market. By fostering relationships with key industry stakeholders, the Chief Marketing Officer & Advisory Services Physician drives growth and ensures that the company remains a trusted partner for healthcare systems seeking operational excellence.
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