On Time Express Executive and Leadership Team

September, 2026

Leadership Overview

On Time Express has 4 executives leading key functions including strategy, financial oversight, human capital management, and global operations.

Driven by a commitment to seamless logistics, On Time Express delivers comprehensive freight brokerage solutions while maintaining a robust international network across sixteen countries to ensure efficient supply chain connectivity.

Leadership Roles at On Time Express

  • Executive Director & Chief Executive Officer - Spencer Lam
  • Chief Financial Officer - Tiffany Wong
  • President - Frederick Gachugu
  • Chief People Officer & Chief Product Officer - Hari Haran
  • Spencer Lam - Executive Director & Chief Executive Officer

    Spencer Lam, the Executive Director & Chief Executive Officer at On Time Express, directs the overarching strategic vision for the entire international logistics network. By overseeing the expansion of fifty offices across sixteen countries, the Chief Executive Officer ensures consistent service quality in air and sea freight forwarding. This leadership role involves constant collaboration with the Board to maintain the stability and independence of the organization. Spencer Lam drives the long-term growth trajectory by identifying emerging market opportunities within the global transportation sector. Through the implementation of rigorous operational standards, the Executive Director maintains the company's reputation as a premier 3PL freight broker. By fostering a culture of reliability and precision, the Chief Executive Officer secures the firm's competitive position in the complex logistics landscape. This executive leadership remains focused on scaling infrastructure to meet the evolving demands of international trade partners.

    Tiffany Wong - Chief Financial Officer

    Tiffany Wong, the Chief Financial Officer at On Time Express, manages the fiscal health and capital allocation strategies for the global logistics enterprise. Overseeing financial reporting and risk management, the Chief Financial Officer ensures the organization maintains the necessary bonding and liquidity to support international freight operations. This role involves coordinating with regional managers to optimize cost structures across sixteen countries. Tiffany Wong drives financial transparency and accountability, providing the data necessary for informed decision-making at the executive level. By monitoring global economic trends, the Chief Financial Officer mitigates financial exposure while supporting the company's expansion goals. This leadership position requires precise oversight of budgetary compliance and investment in logistics technology. Through the maintenance of strong banking relationships and fiscal discipline, the Chief Financial Officer sustains the long-term financial viability of the entire freight brokerage network.
    Tiffany Wong

    Frederick Gachugu - President

    Frederick Gachugu, the President at On Time Express, executes the daily operational mandates and manages the performance of the international freight forwarding network. Overseeing the coordination between regional offices, the President ensures that the 3PL freight brokerage services meet the high standards expected by global clients. This leadership role involves streamlining the movement of goods across air and sea channels to maximize operational efficiency. Frederick Gachugu drives the implementation of standardized procedures that allow the company to function as a cohesive unit across sixteen countries. By collaborating with the executive team, the President translates high-level strategy into actionable logistics workflows. This position requires constant monitoring of service delivery metrics to ensure client satisfaction and operational reliability. Through the active management of regional performance, the President maintains the company's status as a stable and independent leader in the global transportation and freight forwarding market.

    Hari Haran - Chief People Officer & Chief Product Officer

    Hari Haran, the Chief People Officer & Chief Product Officer at On Time Express, architects the human capital strategy and the development of logistics service offerings. Overseeing talent acquisition across fifty global offices, the Chief People Officer ensures the workforce possesses the expertise required for complex freight brokerage. Simultaneously, the Chief Product Officer drives the innovation of service delivery models to enhance the 3PL freight experience. This dual-function role requires aligning organizational culture with the technical requirements of modern logistics products. Hari Haran manages the integration of new service features that improve efficiency for international clients. By fostering professional development, the Chief People Officer strengthens the internal capabilities of the organization. This leadership role directly impacts the company's ability to adapt to changing market needs. Through the optimization of both personnel performance and product utility, the Chief Product Officer ensures the firm remains at the forefront of the transportation industry.

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    Frequently Asked Questions Regarding On Time Express Top Executives and Leadership Team

    Who leads On Time Express?
    On Time Express is led by Spencer Lam (Executive Director & Chief Executive Officer), along with executives such as Tiffany Wong (Chief Financial Officer) and Frederick Gachugu (President).
    Who is part of On Time Express’s executive team?
    The executive team of On Time Express includes leaders such as Spencer Lam (Executive Director & Chief Executive Officer), Tiffany Wong (Chief Financial Officer), Frederick Gachugu (President) and other senior executives.
    How many executives does On Time Express have?
    On Time Express has 4 executives leading key business areas.
    What roles are included in On Time Express’s leadership team?
    The leadership team of On Time Express includes roles such as Executive Director & Chief Executive Officer, Chief Financial Officer, President, Chief People Officer & Chief Product Officer.