On Time Express Executive and Leadership Team

July, 2026

Leadership Overview

On Time Express has 4 executives leading key functions including strategy, finance, operations, and people.

Driven by global logistics excellence, On Time Express is dedicated to providing comprehensive 3PL freight brokerage services, fostering stability and independence across its international network.

Leadership Roles at On Time Express

  • Executive Director & Chief Executive Officer - Spencer Lam
  • Chief Financial Officer - Tiffany Wong
  • President - Frederick Gachugu
  • Chief People Officer & Chief Product Officer - Hari Haran
  • Spencer Lam - Executive Director & Chief Executive Officer

    Spencer Lam, the Executive Director & Chief Executive Officer at On Time Express, directs the overarching strategy and global operations of the 3PL freight brokerage. Overseeing the company's expansion from its origins as a local air and sea freight forwarder, Lam drives the vision for On Time Express's continued growth across its 50+ international offices. This leadership role involves ensuring the stability and independence of the organization, a core tenet since its 1995 inception. Spencer Lam's strategic direction solidifies the company's position as a renowned international logistics provider, focusing on market penetration and operational efficiency across diverse geographies. The Chief Executive Officer's mandate includes fostering key partnerships and maintaining the company's robust financial health through astute market analysis and resource allocation. Lam's executive oversight ensures seamless integration of services and sustained client satisfaction.

    Tiffany Wong - Chief Financial Officer

    Tiffany Wong, the Chief Financial Officer at On Time Express, manages all financial operations and fiscal strategy for the global 3PL freight brokerage. Wong oversees financial planning, budgeting, and reporting, ensuring the company's financial stability and compliance across its 16 countries of operation. This critical role involves optimizing capital allocation and managing investment strategies to support On Time Express's ongoing expansion and operational capacity. Tiffany Wong's expertise is vital in navigating international financial markets and mitigating fiscal risks inherent in global logistics. The Chief Financial Officer drives initiatives to enhance profitability and shareholder value, working closely with other executive leaders to align financial objectives with corporate goals. Wong's leadership ensures robust financial controls and transparent reporting, underpinning the company's reputation for independence and reliability.
    Tiffany Wong

    Frederick Gachugu - President

    Frederick Gachugu, the President at On Time Express, spearheads the operational execution and service delivery across the company's extensive international network. Gachugu directs the day-to-day management of logistics operations, ensuring efficiency and reliability in freight forwarding services. This leadership position involves optimizing supply chain processes and enhancing service quality to meet client demands across diverse markets. Frederick Gachugu's focus is on driving operational excellence and fostering strong relationships with partners and clients globally. The President oversees the coordination of services across the company's 50+ offices, ensuring seamless integration and adherence to international standards. Gachugu's strategic input supports the company's growth trajectory by identifying opportunities for service enhancement and operational scaling, reinforcing On Time Express's commitment to dependable logistics solutions.

    Hari Haran - Chief People Officer & Chief Product Officer

    Hari Haran, the Chief People Officer & Chief Product Officer at On Time Express, shapes the company's human capital strategy and product development initiatives. Haran oversees talent acquisition, employee development, and organizational culture, ensuring a skilled and motivated workforce across all international locations. Simultaneously, this dual role drives the innovation and enhancement of On Time Express's logistics services and technological platforms. Hari Haran's leadership focuses on aligning people strategies with product roadmaps to foster a cohesive and forward-thinking organization. The Chief People Officer & Chief Product Officer works to create a supportive work environment while advancing the company's service offerings to maintain a competitive edge in the global market. Haran's strategic vision integrates employee engagement with product evolution, crucial for sustained growth and operational effectiveness.

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    Frequently Asked Questions Regarding On Time Express Top Executives and Leadership Team

    Who leads On Time Express?
    On Time Express is led by Spencer Lam (Executive Director & Chief Executive Officer), along with executives such as Tiffany Wong (Chief Financial Officer) and Frederick Gachugu (President).
    Who is part of On Time Express’s executive team?
    The executive team of On Time Express includes leaders such as Spencer Lam (Executive Director & Chief Executive Officer), Tiffany Wong (Chief Financial Officer), Frederick Gachugu (President) and other senior executives.
    How many executives does On Time Express have?
    On Time Express has 4 executives leading key business areas.
    What roles are included in On Time Express’s leadership team?
    The leadership team of On Time Express includes roles such as Executive Director & Chief Executive Officer, Chief Financial Officer, President, Chief People Officer & Chief Product Officer.