Northwest Bank Executive and Leadership Team

July, 2026

Leadership Overview

Northwest Bank has 10 executives leading key functions including strategy, operations, finance, human resources, technology, and regional banking.

Driven by community banking values, Northwest Bank is dedicated to providing comprehensive financial services, fostering long-term customer relationships, and supporting the growth of individuals, families, and businesses across its four-state footprint.

Leadership Roles at Northwest Bank

  • President & Chief Executive Officer - Louis Torchio
  • Chief Financial Officer - William Harvey
  • Chief Operating Officer & Executive Vice President - Daniel Hassman
  • President - Brett Swanson
  • Region Retail Banking President & Executive Director - Jennifer Gibson
  • LeMars Bank President - Kevin Eekhoff
  • Bank President - Estherville, IA - Marcy Sander
  • Chief of Staff - Dominic Cugini
  • Chief Human Resources Officer - Melissa Humes
  • Executive Vice President & Chief Information Officer - Scott Watson
  • Louis Torchio - President & Chief Executive Officer

    Louis Torchio, the President & Chief Executive Officer at Northwest Bank, directs the overarching strategy and executive leadership for the full-service financial institution. Torchio guides the bank's comprehensive banking, lending, wealth management, and financial services across Pennsylvania, New York, Ohio, and Indiana. Overseeing all major operational and strategic initiatives, the President & Chief Executive Officer ensures alignment with the bank's mission of personalized service and community involvement. This leadership role involves driving growth and profitability while maintaining the bank's commitment to local decision-making and long-term customer relationships. Louis Torchio's vision shapes the bank's market position, balancing modern digital capabilities with traditional community banking values to serve individuals, families, and businesses effectively throughout its extensive network.
    Louis Torchio

    William Harvey - Chief Financial Officer

    William Harvey, the Chief Financial Officer at Northwest Bank, manages the institution's financial health and strategic fiscal planning. Harvey oversees all financial operations, including accounting, budgeting, forecasting, and financial reporting for the bank's services across Pennsylvania, New York, Ohio, and Indiana. Directing capital allocation and investment strategies, the Chief Financial Officer ensures the bank's financial stability and supports its growth objectives. This critical role involves managing risk, optimizing profitability, and ensuring compliance with all financial regulations. William Harvey's expertise is fundamental to sustaining the bank's robust financial performance and its capacity to offer comprehensive banking, lending, and wealth management solutions to its diverse clientele.
    William Harvey

    Daniel Hassman - Chief Operating Officer & Executive Vice President

    Daniel Hassman, the Chief Operating Officer & Executive Vice President at Northwest Bank, directs the day-to-day operational functions and oversees the execution of strategic plans across the organization. Hassman manages the bank's extensive network of branches and ATMs, ensuring efficient and effective delivery of banking, lending, and wealth management services throughout Pennsylvania, New York, Ohio, and Indiana. Driving operational excellence, the Chief Operating Officer & Executive Vice President focuses on optimizing processes, enhancing customer experience, and ensuring regulatory compliance. This leadership position is crucial for maintaining the bank's commitment to personalized service and local decision-making while integrating modern digital banking capabilities. Daniel Hassman's oversight ensures the seamless operation of all banking activities, supporting the bank's mission to serve individuals, families, and businesses.

    Brett Swanson - President

    Brett Swanson, the President at Northwest Bank, holds a significant leadership position focused on driving regional growth and operational strategy. Swanson oversees key banking functions and market development across specific territories within the bank's four-state footprint, including Pennsylvania, New York, Ohio, and Indiana. Directing market-specific initiatives, the President ensures that the bank's comprehensive financial services effectively meet the needs of local individuals, families, and businesses. This role involves fostering strong community relationships and championing the bank's commitment to personalized service and local decision-making. Brett Swanson's leadership is instrumental in expanding the bank's reach and reinforcing its reputation as a trusted financial partner.

    Jennifer Gibson - Region Retail Banking President & Executive Director

    Jennifer Gibson, the Region Retail Banking President & Executive Director at Northwest Bank, leads the strategic direction and operational execution of retail banking services across designated regions. Gibson oversees branch network performance, customer acquisition, and relationship management, ensuring the delivery of personalized banking solutions to individuals and families throughout Pennsylvania, New York, Ohio, and Indiana. Driving customer engagement and satisfaction, the Region Retail Banking President & Executive Director focuses on enhancing the client experience through both digital channels and in-branch interactions. This leadership position is key to upholding the bank's commitment to community banking values and local decision-making. Jennifer Gibson's efforts are central to strengthening customer loyalty and expanding the bank's retail footprint.

    Kevin Eekhoff - LeMars Bank President

    Kevin Eekhoff, the LeMars Bank President at Northwest Bank, directs the strategic operations and market development for the LeMars region. Eekhoff oversees all banking activities within this specific market, ensuring the delivery of comprehensive financial services, including personal and business banking, lending, and wealth management solutions. Championing local decision-making and community engagement, the LeMars Bank President fosters strong relationships with individuals, families, and businesses in the area. This leadership role is crucial for adapting the bank's offerings to meet local needs while upholding Northwest Bank's broader mission and standards. Kevin Eekhoff's focus on personalized service and regional growth strengthens the bank's presence and impact within the LeMars community.

    Marcy Sander - Bank President - Estherville, IA

    Marcy Sander, the Bank President - Estherville, IA at Northwest Bank, leads the strategic direction and operational management for the Estherville market. Sander oversees the delivery of comprehensive banking, lending, and wealth management services tailored to the needs of individuals, families, and businesses in the region. Driving local market growth and customer satisfaction, the Bank President - Estherville, IA ensures adherence to the bank's core values of personalized service and community involvement. This role is vital for maintaining strong local relationships and adapting Northwest Bank's extensive financial capabilities to the specific demands of the Estherville area. Marcy Sander's leadership reinforces the bank's commitment to being a responsive and trusted financial partner.

    Dominic Cugini - Chief of Staff

    Dominic Cugini, the Chief of Staff at Northwest Bank, supports the executive leadership team by managing strategic initiatives and operational efficiency. Cugini facilitates communication and coordination across departments, ensuring seamless execution of the bank's objectives. This role involves driving key projects and programs that enhance the bank's service delivery and market presence in Pennsylvania, New York, Ohio, and Indiana. Overseeing critical cross-functional efforts, the Chief of Staff ensures that strategic priorities are translated into actionable plans. Dominic Cugini's contributions are vital to maintaining operational synergy and supporting the President & Chief Executive Officer in achieving the bank's financial and community-focused goals.

    Melissa Humes - Chief Human Resources Officer

    Melissa Humes, the Chief Human Resources Officer at Northwest Bank, leads the strategic development and execution of human capital initiatives. Humes oversees talent acquisition, employee development, compensation, benefits, and organizational culture across the bank's operations in Pennsylvania, New York, Ohio, and Indiana. Driving initiatives to foster a supportive and high-performing work environment, the Chief Human Resources Officer ensures the bank attracts and retains top talent. This role is integral to aligning HR strategies with the bank's overall business objectives, promoting employee engagement, and reinforcing the community banking values that define Northwest Bank. Melissa Humes's leadership cultivates a workforce equipped to deliver exceptional service and drive the bank's continued success.
    Melissa Humes

    Scott Watson - Executive Vice President & Chief Information Officer

    Scott Watson, the Executive Vice President & Chief Information Officer at Northwest Bank, leads the strategic direction and implementation of the bank's technology infrastructure and digital initiatives. Watson oversees all aspects of information technology, cybersecurity, and digital banking platforms, ensuring robust and secure systems that support the bank's comprehensive financial services across Pennsylvania, New York, Ohio, and Indiana. Driving innovation in technology, the Executive Vice President & Chief Information Officer ensures the bank remains competitive by offering advanced online and mobile banking capabilities. This role is critical for enhancing operational efficiency, protecting customer data, and enabling the seamless delivery of services. Scott Watson's expertise is vital to integrating modern digital solutions with the bank's established community banking values.

    Explore Leadership Teams in Banking

    Frequently Asked Questions Regarding Northwest Bank Top Executives and Leadership Team

    Who leads Northwest Bank?
    Northwest Bank is led by Louis Torchio (President & Chief Executive Officer), along with executives such as William Harvey (Chief Financial Officer) and Daniel Hassman (Chief Operating Officer & Executive Vice President).
    Who is part of Northwest Bank’s executive team?
    The executive team of Northwest Bank includes leaders such as Louis Torchio (President & Chief Executive Officer), William Harvey (Chief Financial Officer), Daniel Hassman (Chief Operating Officer & Executive Vice President) and other senior executives.
    How many executives does Northwest Bank have?
    Northwest Bank has 10 executives leading key business areas.
    What roles are included in Northwest Bank’s leadership team?
    The leadership team of Northwest Bank includes roles such as President & Chief Executive Officer, Chief Financial Officer, Chief Operating Officer & Executive Vice President, President, Region Retail Banking President & Executive Director.