Leadership Overview
Nordstrom has 10 executives leading key functions including strategy, finance, operations, and administration.
Driven by a commitment to customer service, Nordstrom is dedicated to offering a curated selection of apparel, footwear, beauty products, and accessories through its department stores and online platforms, shaping the retail landscape with its dual approach of full-line stores and off-price outlets.
Driven by a commitment to customer service, Nordstrom is dedicated to offering a curated selection of apparel, footwear, beauty products, and accessories through its department stores and online platforms, shaping the retail landscape with its dual approach of full-line stores and off-price outlets.
Leadership Roles at Nordstrom
Erik Nordstrom - Co-Chief Executive Officer
Erik Nordstrom, the Co-Chief Executive Officer at Nordstrom, directs the company's overarching strategic vision and operational execution. Overseeing the integration of both full-line Nordstrom stores and Nordstrom Rack off-price outlets, Erik Nordstrom ensures a cohesive brand experience across all customer touchpoints. This leadership involves driving innovation in retail technology and customer engagement strategies to maintain Nordstrom's competitive edge in the apparel, footwear, beauty, and accessories markets. The Co-Chief Executive Officer's responsibilities extend to fostering a culture of service excellence and guiding the company's expansion efforts, both domestically and internationally. By focusing on sustainable growth and adapting to evolving consumer preferences, Erik Nordstrom solidifies Nordstrom's position as a premier fashion retailer.

Peter Nordstrom - Co-Chief Executive Officer
Peter Nordstrom, the Co-Chief Executive Officer at Nordstrom, spearheads the company's strategic direction and market positioning. Working in tandem with Erik Nordstrom, Peter Nordstrom focuses on enhancing Nordstrom's brand identity and expanding its reach within the competitive retail sector. This role involves overseeing merchandising strategies, product assortment, and the overall customer journey across Nordstrom's department stores and online platforms. The Co-Chief Executive Officer is pivotal in cultivating relationships with key vendors and partners, ensuring a diverse and high-quality selection of apparel, footwear, beauty products, and accessories. Peter Nordstrom's leadership drives the company's commitment to innovation, particularly in integrating digital and physical retail experiences to meet modern consumer demands. Through strategic oversight, Peter Nordstrom ensures Nordstrom remains a leader in fashion retail.

Kelly Dilts - Chief Financial Officer
Kelly Dilts, the Chief Financial Officer at Nordstrom, directs the company's financial strategy and fiscal operations. This critical role involves overseeing all aspects of financial planning, accounting, treasury, and investor relations for Nordstrom's extensive retail operations, which include department stores and online platforms selling apparel, footwear, beauty products, and accessories. The Chief Financial Officer is responsible for managing the company's financial health, ensuring profitability, and driving sustainable growth. Kelly Dilts plays a key part in capital allocation, risk management, and financial reporting, providing essential insights to guide executive decision-making. By maintaining rigorous financial discipline and identifying strategic investment opportunities, Kelly Dilts supports Nordstrom's market leadership and long-term value creation.

Bernadette Manuel - Division Chief Financial Officer
Bernadette Manuel, the Division Chief Financial Officer at Nordstrom, oversees the financial health and strategic fiscal planning for specific divisions within the company's retail operations. This role is integral to managing the financial performance of distinct business units that contribute to Nordstrom's overall offering of apparel, footwear, beauty products, and accessories through its department stores and online presence. The Division Chief Financial Officer provides critical financial analysis, budgeting, and forecasting to support divisional growth and profitability. Bernadette Manuel works closely with divisional leadership to identify financial opportunities and mitigate risks, ensuring alignment with corporate financial objectives. This focused financial leadership ensures each division operates efficiently and contributes effectively to Nordstrom's broader success.
Michael Bengs - Chief Financial Officer & Senior VP & Treasurer
Michael Bengs, the Chief Financial Officer & Senior VP & Treasurer at Nordstrom, holds comprehensive responsibility for the company's financial management, treasury operations, and capital structure. This senior executive role oversees all financial planning, accounting, and reporting functions, ensuring fiscal integrity and strategic resource allocation for Nordstrom's extensive retail network. The Chief Financial Officer & Senior VP & Treasurer is instrumental in managing cash flow, debt, and equity, as well as guiding investment strategies to support growth in apparel, footwear, beauty products, and accessories. Michael Bengs's leadership ensures robust financial controls and compliance, providing critical oversight that underpins Nordstrom's operational stability and market competitiveness. This multifaceted financial leadership drives long-term shareholder value.

Adrianne Poyet-Smith - Chief of Staff
Adrianne Poyet-Smith, the Chief of Staff at Nordstrom, provides critical strategic support and operational coordination across executive functions. This role involves streamlining communication and driving key initiatives that align with Nordstrom's mission to offer apparel, footwear, beauty products, and accessories through its department stores and online platforms. The Chief of Staff facilitates the execution of strategic priorities, ensuring cross-functional alignment and efficient resource allocation. Adrianne Poyet-Smith's responsibilities include managing special projects, enhancing operational efficiency, and supporting the leadership team in navigating complex business challenges. By acting as a central point of coordination, Adrianne Poyet-Smith ensures that executive directives are translated into actionable plans, contributing to Nordstrom's overall success in the retail market.
Deby Hansen - Senior Business Manager & Chief of Staff
Deby Hansen, the Senior Business Manager & Chief of Staff at Nordstrom, provides comprehensive business management and strategic operational support. This dual role focuses on enhancing business performance and facilitating executive initiatives across Nordstrom's diverse retail channels, including department stores and online platforms offering apparel, footwear, beauty products, and accessories. Deby Hansen drives key projects, optimizes business processes, and ensures alignment between strategic goals and day-to-day operations. The Senior Business Manager & Chief of Staff acts as a liaison between various departments, fostering collaboration and ensuring efficient execution of company-wide strategies. By leveraging business acumen and operational expertise, Deby Hansen contributes significantly to Nordstrom's ability to adapt and thrive in the dynamic retail environment.
Anna Toro - Transportation Chief of Staff
Anna Toro, the Transportation Chief of Staff at Nordstrom, directs strategic initiatives and operational enhancements within the company's transportation and logistics functions. This role is crucial for optimizing the movement of apparel, footwear, beauty products, and accessories to Nordstrom's department stores and customer delivery networks. The Transportation Chief of Staff ensures efficiency, cost-effectiveness, and reliability across all transportation channels, supporting the seamless flow of merchandise. Anna Toro's responsibilities include developing and implementing transportation strategies, managing carrier relationships, and driving process improvements to enhance supply chain performance. By focusing on logistical excellence, Anna Toro directly impacts Nordstrom's ability to meet customer demand and maintain operational agility in the retail sector.
Katelyn Bruesch - Supply Chain Operations Chief of Staff
Katelyn Bruesch, the Supply Chain Operations Chief of Staff at Nordstrom, drives strategic improvements and operational excellence within the company's supply chain. This position is vital for ensuring the efficient flow of apparel, footwear, beauty products, and accessories from suppliers to Nordstrom's department stores and online customers. Katelyn Bruesch focuses on optimizing inventory management, warehouse operations, and distribution processes to enhance speed and reduce costs. The Supply Chain Operations Chief of Staff collaborates with various teams to implement innovative solutions that strengthen Nordstrom's supply chain resilience and responsiveness. By overseeing critical operational aspects, Katelyn Bruesch contributes significantly to Nordstrom's ability to deliver exceptional value and service to its customers.
Joel Stinson - Chief Administrative Officer
Joel Stinson, the Chief Administrative Officer at Nordstrom, oversees critical corporate functions that support the company's operational infrastructure and strategic objectives. This role is essential for managing internal operations, ensuring efficiency across departments that facilitate the sale of apparel, footwear, beauty products, and accessories through Nordstrom's department stores and online platforms. The Chief Administrative Officer directs key administrative services, including human resources, legal affairs, and corporate governance, fostering a productive and compliant work environment. Joel Stinson's leadership ensures that Nordstrom's organizational structure effectively supports its business goals and maintains high standards of corporate responsibility. By optimizing administrative processes, Joel Stinson contributes to Nordstrom's overall operational strength and strategic execution.
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