Leadership Overview
Nordstrom has 10 executives leading key functions including strategy, financial oversight, supply chain management, and retail operations.
Focused on delivering premium fashion and lifestyle merchandise, Nordstrom maintains a commitment to customer service excellence across its full-line department stores and off-price retail outlets throughout the United States.
Focused on delivering premium fashion and lifestyle merchandise, Nordstrom maintains a commitment to customer service excellence across its full-line department stores and off-price retail outlets throughout the United States.
Leadership Roles at Nordstrom
Peter Nordstrom - Co-Chief Executive Officer
Peter Nordstrom, the Co-Chief Executive Officer at Nordstrom, directs the overarching strategic vision for the company. Overseeing the merchandising and brand partnerships, the Co-Chief Executive Officer ensures the retail portfolio remains competitive within the evolving fashion landscape. Peter Nordstrom drives the expansion of private-label offerings while maintaining the high standards associated with the brand. By analyzing market trends across North American retail sectors, the Co-Chief Executive Officer optimizes inventory management and customer engagement strategies. This leadership role involves constant collaboration with the board to align operational goals with long-term financial growth. Through the integration of digital platforms and physical store experiences, the Co-Chief Executive Officer strengthens the market position of the organization. Ultimately, the Co-Chief Executive Officer secures the reputation of the company as a premier destination for apparel, footwear, and beauty products.

Erik Nordstrom - Co-Chief Executive Officer
Erik Nordstrom, the Co-Chief Executive Officer at Nordstrom, manages the operational execution and digital transformation of the enterprise. Focusing on the integration of online platforms with brick-and-mortar locations, the Co-Chief Executive Officer architects seamless shopping experiences for a diverse customer base. Erik Nordstrom drives the efficiency of the supply chain and logistics networks to support the omnichannel business model. By leveraging data analytics, the Co-Chief Executive Officer identifies growth opportunities within the off-price Nordstrom Rack segment and full-line stores. This leadership role requires constant coordination with executive teams to refine the customer experience and operational agility. Through the implementation of innovative retail technologies, the Co-Chief Executive Officer enhances the overall productivity of the organization. Ultimately, the Co-Chief Executive Officer maintains the focus on sustainable growth and operational excellence across all regional markets.

Kelly Dilts - Chief Financial Officer
Kelly Dilts, the Chief Financial Officer at Nordstrom, manages the fiscal health and capital allocation strategies of the company. Overseeing financial planning, reporting, and investor relations, the Chief Financial Officer ensures the organization maintains a robust balance sheet. Kelly Dilts drives the budgeting processes that support the expansion of retail operations and digital infrastructure. By monitoring economic indicators across the North American retail market, the Chief Financial Officer provides critical insights for strategic decision-making. This leadership role involves rigorous oversight of cost structures and revenue streams to maximize shareholder value. Through the management of financial risk and compliance, the Chief Financial Officer supports the long-term stability of the business. Ultimately, the Chief Financial Officer enables the company to invest in key growth areas while maintaining disciplined financial performance across all departments.

Bernadette Manuel - Division Chief Financial Officer
Bernadette Manuel, the Division Chief Financial Officer at Nordstrom, manages the financial performance of specific retail segments. Overseeing the budgeting and forecasting for assigned divisions, the Division Chief Financial Officer ensures that operational spending aligns with revenue targets. Bernadette Manuel drives the analysis of divisional profitability to support informed business decisions. By monitoring the financial health of specific product categories, the Division Chief Financial Officer identifies opportunities for margin improvement and cost efficiency. This leadership role involves providing financial guidance to divisional heads to ensure the success of retail initiatives. Through the rigorous tracking of performance metrics, the Division Chief Financial Officer maintains accountability across the organization. Ultimately, the Division Chief Financial Officer contributes to the overall financial stability of the company by ensuring that each division operates within its fiscal parameters and supports the broader corporate strategy.
Fanya Chandler - President Nordstrom Stores
Fanya Chandler, the President Nordstrom Stores at Nordstrom, directs the operations and performance of the full-line department store network. Overseeing the store management teams, the President Nordstrom Stores ensures the delivery of premium service and merchandise across all locations. Fanya Chandler drives the implementation of retail strategies that enhance the in-store shopping experience for apparel and beauty customers. By analyzing regional store performance, the President Nordstrom Stores identifies opportunities to improve sales productivity and operational efficiency. This leadership role involves fostering a culture of excellence among store staff to maintain the brand reputation. Through the coordination of merchandising and store operations, the President Nordstrom Stores ensures that each location meets the high standards of the company. Ultimately, the President Nordstrom Stores secures the market presence of the organization by driving consistent growth and customer satisfaction within the physical retail footprint.

Debi Nordstrom - President
Debi Nordstrom, the President at Nordstrom, manages the strategic execution of key business initiatives and organizational development. Overseeing the alignment of corporate goals with operational activities, the President ensures the company maintains its competitive edge in the retail sector. Debi Nordstrom drives the development of programs that support the long-term vision of the brand. By collaborating with other executive leaders, the President facilitates the implementation of strategies that improve market share and customer loyalty. This leadership role involves guiding the organization through complex business challenges and identifying new avenues for growth. Through the oversight of key operational functions, the President ensures that the company remains agile and responsive to market changes. Ultimately, the President contributes to the sustained success of the organization by fostering a culture of innovation and operational excellence across all levels of the business.
Ashley Gumina - Chief of Staff
Ashley Gumina, the Chief of Staff at Nordstrom, coordinates the strategic priorities and operational workflows for the executive office. Overseeing the alignment of cross-functional initiatives, the Chief of Staff ensures the leadership team executes the corporate mission effectively. Ashley Gumina drives the communication flow between departments to facilitate rapid decision-making and project completion. By managing the agenda for high-level meetings, the Chief of Staff keeps the organization focused on core retail objectives and growth targets. This leadership role involves synthesizing complex information to support the executive decision-making process. Through the facilitation of internal collaboration, the Chief of Staff improves the overall efficiency of the corporate structure. Ultimately, the Chief of Staff maintains the operational rhythm of the company, ensuring that all strategic goals receive the necessary attention and resources to succeed in the competitive retail environment.
Katelyn Bruesch - Supply Chain Chief of Staff
Katelyn Bruesch, the Supply Chain Chief of Staff at Nordstrom, manages the operational integration of logistics and distribution networks. Overseeing the coordination between supply chain teams and executive leadership, the Supply Chain Chief of Staff ensures the efficient movement of apparel and footwear to stores and customers. Katelyn Bruesch drives the optimization of inventory flow to meet the demands of both full-line and off-price retail channels. By analyzing distribution metrics, the Supply Chain Chief of Staff identifies bottlenecks and implements solutions to improve delivery speed. This leadership role involves aligning supply chain capabilities with the broader retail strategy of the company. Through the management of complex logistics projects, the Supply Chain Chief of Staff enhances the reliability of the fulfillment process. Ultimately, the Supply Chain Chief of Staff supports the operational scale required to maintain the high service standards of the organization.
Anna Lombardo - Digital & Customer Experience Chief of Staff
Anna Lombardo, the Digital & Customer Experience Chief of Staff at Nordstrom, directs the strategic alignment of digital initiatives and customer-facing programs. Overseeing the integration of technology into the shopping journey, the Digital & Customer Experience Chief of Staff ensures the brand delivers a consistent experience across online and physical channels. Anna Lombardo drives the development of projects that enhance customer loyalty and engagement. By monitoring user feedback and digital performance metrics, the Digital & Customer Experience Chief of Staff refines the approach to beauty and fashion retail. This leadership role involves coordinating with product and marketing teams to prioritize features that improve the customer experience. Through the management of cross-functional digital workflows, the Digital & Customer Experience Chief of Staff accelerates the delivery of innovative retail solutions. Ultimately, the Digital & Customer Experience Chief of Staff strengthens the connection between the company and the modern consumer.
Ann Munson - Chief Legal Officer, General Counsel & Corporate Secretary
Ann Munson, the Chief Legal Officer, General Counsel & Corporate Secretary at Nordstrom, directs the legal strategy and corporate governance framework of the company. Overseeing the legal department, the Chief Legal Officer, General Counsel & Corporate Secretary ensures compliance with all regulatory requirements across the retail operations. Ann Munson drives the management of intellectual property, contract negotiations, and litigation matters. By providing counsel to the board and executive team, the Chief Legal Officer, General Counsel & Corporate Secretary mitigates risk and supports the strategic objectives of the business. This leadership role involves maintaining the integrity of corporate records and ensuring transparency in governance practices. Through the oversight of legal affairs, the Chief Legal Officer, General Counsel & Corporate Secretary protects the interests of the organization and its stakeholders. Ultimately, the Chief Legal Officer, General Counsel & Corporate Secretary enables the company to navigate the complex legal landscape of the retail industry.

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