Nelson Mandela Bay Municipality Executive and Leadership Team

September, 2026

Leadership Overview

Nelson Mandela Bay Municipality has 7 executives leading key functions including municipal administration, demand management, policy research, and essential service delivery.

Committed to sustainable urban development, Nelson Mandela Bay Municipality prioritizes the efficient provision of water, electricity, and waste management services to enhance the quality of life for all residents across the Eastern Cape region.

Leadership Roles at Nelson Mandela Bay Municipality

  • Researcher Office of the Chief Operating Officer (Policy and Research) - Zizo Makala
  • Chief Administrative Officer, Demand Management - Chwayita Toyi
  • Deputy Director - Nonceba Shoba
  • Deputy Director - Roelf Weyers
  • Deputy Director - Mandlenkosi Songwiqi
  • Deputy Director - Ntombesibini Mtshekexe
  • Deputy Director - Sindiswa Tolom
  • Zizo Makala - Researcher Office of the Chief Operating Officer (Policy and Research)

    Zizo Makala, the Researcher Office of the Chief Operating Officer (Policy and Research) at Nelson Mandela Bay Municipality, conducts in-depth analysis to support executive decision-making. Makala architects research frameworks that evaluate the impact of current municipal policies on service delivery and urban development. By synthesizing complex data sets, the Researcher provides actionable insights to the Chief Operating Officer regarding operational efficiency and strategic growth. This leadership role involves identifying emerging trends and best practices in local government to inform future planning. Zizo Makala collaborates with various departments to gather performance metrics and assess the success of ongoing initiatives. The Researcher ensures that all policy recommendations are grounded in empirical evidence and aligned with the municipality's long-term goals. Through rigorous investigation and reporting, Makala supports the development of innovative solutions to municipal challenges. The focus remains on enhancing organizational performance and ensuring that strategic decisions drive positive outcomes for the entire metropolitan area.

    Chwayita Toyi - Chief Administrative Officer, Demand Management

    Chwayita Toyi, the Chief Administrative Officer, Demand Management at Nelson Mandela Bay Municipality, oversees the procurement and supply chain processes essential for municipal operations. Toyi directs the demand management strategy to ensure that the municipality acquires necessary goods and services efficiently and transparently. By managing vendor relationships and contract compliance, the Chief Administrative Officer optimizes the allocation of public funds. This leadership role involves streamlining administrative workflows to reduce procurement lead times and improve service availability. Chwayita Toyi coordinates with internal departments to forecast resource needs and align purchasing activities with budgetary constraints. The Chief Administrative Officer ensures that all procurement practices adhere to strict regulatory standards and ethical guidelines. Through meticulous oversight of the supply chain, Toyi supports the continuous operation of critical municipal services. The strategic focus remains on achieving cost-effectiveness and operational excellence, ensuring that the municipality maintains the resources required to serve the community effectively.

    Nonceba Shoba - Deputy Director

    Nonceba Shoba, the Deputy Director at Nelson Mandela Bay Municipality, manages critical infrastructure maintenance programs across the metropolitan area. Shoba directs the allocation of resources for water supply systems, ensuring consistent service delivery to local residents and businesses. By coordinating with engineering teams, the Deputy Director optimizes operational workflows to minimize service disruptions. This leadership role involves rigorous oversight of maintenance schedules and budget adherence to support the long-term sustainability of municipal assets. Nonceba Shoba maintains high standards for public utility performance, directly impacting the reliability of essential services within the region. Through strategic planning and proactive monitoring, the Deputy Director mitigates risks associated with aging infrastructure. The operational focus remains on enhancing service efficiency while meeting the evolving needs of the community. Ultimately, Shoba drives the technical excellence required to maintain the municipality's reputation for reliable public service provision.

    Roelf Weyers - Deputy Director

    Roelf Weyers, the Deputy Director at Nelson Mandela Bay Municipality, oversees the comprehensive disaster management framework for the region. Weyers architects emergency response protocols to protect the community from environmental hazards and public safety threats. By collaborating with regional stakeholders, the Deputy Director ensures seamless coordination during crisis situations. This leadership role requires constant vigilance and the implementation of advanced risk assessment strategies to safeguard public welfare. Roelf Weyers monitors regional climate patterns and urban density factors to refine disaster mitigation plans. The Deputy Director maintains operational readiness through regular training exercises and resource mobilization drills. By prioritizing safety and resilience, Weyers strengthens the municipality's ability to handle large-scale emergencies effectively. The strategic impact of this work ensures that the municipality remains prepared for unforeseen challenges, thereby protecting both residents and local economic interests through robust, data-driven safety initiatives.

    Mandlenkosi Songwiqi - Deputy Director

    Mandlenkosi Songwiqi, the Deputy Director at Nelson Mandela Bay Municipality, leads the strategic planning for waste management and environmental sanitation services. Songwiqi directs the implementation of sustainable disposal practices to maintain cleanliness across the metropolitan landscape. By optimizing collection routes and processing facilities, the Deputy Director improves operational efficiency and reduces the environmental footprint of the municipality. This leadership role involves managing large-scale logistics and ensuring compliance with national environmental regulations. Mandlenkosi Songwiqi coordinates with municipal departments to integrate waste reduction programs into broader urban development goals. The Deputy Director evaluates performance metrics to identify areas for service improvement and cost reduction. Through consistent oversight of sanitation operations, Songwiqi supports the health and well-being of the local population. The focus remains on creating a cleaner, more sustainable environment for residents and visitors, ultimately enhancing the overall appeal and functionality of the region.

    Ntombesibini Mtshekexe - Deputy Director

    Ntombesibini Mtshekexe, the Deputy Director at Nelson Mandela Bay Municipality, manages the delivery of essential electricity services to the metropolitan area. Mtshekexe directs the maintenance of power distribution networks to ensure stable energy access for residential and commercial clients. By overseeing grid upgrades and load management strategies, the Deputy Director supports the growing energy demands of the region. This leadership role involves close collaboration with technical teams to resolve outages and improve infrastructure reliability. Ntombesibini Mtshekexe monitors energy consumption trends to inform future capacity planning and investment decisions. The Deputy Director ensures that all electrical operations align with safety standards and regulatory requirements. Through meticulous management of power assets, Mtshekexe facilitates economic stability and residential comfort. The strategic focus remains on modernizing the electrical grid to support long-term growth and sustainability, ensuring that the municipality provides consistent, high-quality energy services to the entire community.

    Sindiswa Tolom - Deputy Director

    Sindiswa Tolom, the Deputy Director at Nelson Mandela Bay Municipality, oversees community engagement and public relations initiatives. Tolom directs the communication strategies that connect the municipality with local residents, businesses, and visitors. By facilitating public forums and community involvement programs, the Deputy Director ensures that municipal policies reflect the needs and feedback of the population. This leadership role involves managing outreach campaigns and maintaining transparency in government operations. Sindiswa Tolom coordinates with various departments to disseminate information regarding service updates, events, and civic responsibilities. The Deputy Director evaluates the effectiveness of engagement efforts to foster trust and collaboration between the municipality and the public. Through proactive communication, Tolom strengthens the relationship between the local government and the community. The strategic impact of this work supports social cohesion and encourages active participation in municipal development projects, ultimately enhancing the overall quality of life within the region.

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    Frequently Asked Questions Regarding Nelson Mandela Bay Municipality Top Executives and Leadership Team

    Who leads Nelson Mandela Bay Municipality?
    Nelson Mandela Bay Municipality is led by Zizo Makala (Researcher Office of the Chief Operating Officer (Policy and Research)), along with executives such as Chwayita Toyi (Chief Administrative Officer, Demand Management) and Nonceba Shoba (Deputy Director).
    Who is part of Nelson Mandela Bay Municipality’s executive team?
    The executive team of Nelson Mandela Bay Municipality includes leaders such as Zizo Makala (Researcher Office of the Chief Operating Officer (Policy and Research)), Chwayita Toyi (Chief Administrative Officer, Demand Management), Nonceba Shoba (Deputy Director) and other senior executives.
    How many executives does Nelson Mandela Bay Municipality have?
    Nelson Mandela Bay Municipality has 7 executives leading key business areas.
    What roles are included in Nelson Mandela Bay Municipality’s leadership team?
    The leadership team of Nelson Mandela Bay Municipality includes roles such as Researcher Office of the Chief Operating Officer (Policy and Research), Chief Administrative Officer, Demand Management, Deputy Director, Deputy Director, Deputy Director.