Leadership Overview
Navacord has 10 executives leading key functions including strategy, technology, marketing, legal, people, finance, operations, personal lines, underwriting, and regional management.
Driven by a commitment to client success, Navacord provides expert insurance and risk management solutions, shaping market impact through specialized brokerage services across Canada.
Driven by a commitment to client success, Navacord provides expert insurance and risk management solutions, shaping market impact through specialized brokerage services across Canada.
Leadership Roles at Navacord
Shawn DeSantis - President & Chief Executive Officer
Shawn DeSantis, the President & Chief Executive Officer at Navacord, directs the overarching corporate strategy and operational execution for the entire organization. DeSantis guides the executive team in achieving ambitious growth targets and solidifying Navacord's position as a premier insurance and risk management brokerage firm. This leadership role involves fostering a culture of innovation and client-centricity, ensuring all business units align with the company's core mission. By setting the strategic vision, DeSantis drives market expansion and enhances the firm's competitive advantage across Canada. The President & Chief Executive Officer ensures robust financial performance and sustainable development, overseeing all major corporate initiatives and partnerships. Shawn DeSantis's strategic direction is fundamental to Navacord's continued success and industry leadership.
Melanie Muise - President, Personal Lines and Travel
Melanie Muise, the President, Personal Lines and Travel at Navacord, leads the strategic direction and operational management for these specialized business segments. Muise focuses on developing innovative insurance products and services tailored to individual clients and travel needs across Canada. This leadership role involves driving growth, enhancing client satisfaction, and ensuring profitability within the personal lines and travel divisions. The President, Personal Lines and Travel oversees the teams responsible for underwriting, claims, and customer service in these areas. Muise's expertise is critical for adapting to market changes and expanding Navacord's offerings. Melanie Muise's dedicated leadership strengthens Navacord's presence in key consumer markets.
Greg Irvine - President, Navacord Underwriting
Greg Irvine, the President, Navacord Underwriting, directs the strategy and operations for the firm's specialized underwriting division. Irvine focuses on developing and managing unique insurance solutions and risk appetite for complex commercial clients. This executive role involves leading underwriting teams, setting policy guidelines, and ensuring profitable growth within the underwriting segment. The President, Navacord Underwriting oversees the assessment of risk and the creation of tailored insurance programs that meet specific industry demands. Irvine's leadership is instrumental in expanding Navacord's capacity to handle challenging risks. Greg Irvine's specialized knowledge drives innovation and market leadership in underwriting services.
Erin Gunn - President
Erin Gunn, the President at Navacord, oversees key strategic initiatives and operational functions critical to the company's expansion and market penetration. Gunn focuses on driving business development and fostering strong relationships with clients and partners across various sectors. This leadership position involves guiding teams to achieve performance targets and enhance service delivery. The President ensures alignment with Navacord's overall mission and values, contributing to sustained growth and operational excellence. Gunn's responsibilities include identifying new opportunities and optimizing existing business strategies. Erin Gunn's comprehensive approach supports Navacord's commitment to providing superior insurance and risk management solutions.
Eric Osborne - President, Navacord (Ontario)
Eric Osborne, the President, Navacord (Ontario), leads the company's strategic operations and market development within the vital Ontario region. Osborne directs efforts to expand Navacord's client base and service offerings, ensuring tailored solutions for businesses operating in this key Canadian market. This executive role involves managing regional teams, fostering client relationships, and driving revenue growth specific to Ontario. The President, Navacord (Ontario) oversees the implementation of corporate strategies at a local level, adapting them to regional market dynamics. Osborne's leadership is crucial for strengthening Navacord's presence and impact in one of Canada's largest economic centers. Eric Osborne's regional focus is essential for Navacord's national success.
Susan Scott - Chief Information Officer
Susan Scott, the Chief Information Officer at Navacord, architects and executes the company's comprehensive technology strategy, ensuring robust digital infrastructure and cybersecurity. Scott oversees the integration of advanced technological solutions that enhance operational efficiency and client service delivery across all brokerage functions. This leadership position involves managing IT operations, data analytics, and digital transformation initiatives critical to Navacord's market competitiveness. The Chief Information Officer ensures that technology investments directly support business objectives, driving innovation in client engagement and internal processes. Scott's focus includes optimizing data management and leveraging insights to inform strategic decision-making. Susan Scott's expertise is vital for maintaining Navacord's technological edge and secure operational framework.
Courtney Elliott - Chief Marketing Officer
Courtney Elliott, the Chief Marketing Officer at Navacord, drives the company's brand strategy and market positioning, enhancing client acquisition and retention efforts. Elliott oversees all marketing communications, digital campaigns, and public relations initiatives designed to elevate Navacord's profile within the insurance and risk management sector. This executive role involves developing and implementing integrated marketing plans that resonate with diverse business clients across Canada. The Chief Marketing Officer ensures consistent brand messaging and fosters strong market presence through targeted outreach and content development. Elliott's leadership focuses on data-driven marketing strategies to maximize engagement and support sales objectives. Courtney Elliott's contributions are essential for expanding Navacord's market reach and strengthening client relationships.
Brandon Parent - Chief Legal Officer
Brandon Parent, the Chief Legal Officer at Navacord, provides expert legal counsel and ensures regulatory compliance across all business operations. Parent oversees the legal framework governing Navacord's brokerage activities, managing contracts, corporate governance, and risk mitigation strategies. This critical role involves advising the executive team on legal implications of business decisions and safeguarding the company's interests. The Chief Legal Officer ensures adherence to all applicable laws and industry regulations, maintaining the integrity of Navacord's operations. Parent's responsibilities include managing litigation and developing policies that uphold ethical standards and corporate responsibility. Brandon Parent's legal acumen is indispensable for Navacord's stable and compliant growth.
Kristin Coulombe - Chief People Officer
Kristin Coulombe, the Chief People Officer at Navacord, leads human resources strategy, focusing on talent acquisition, employee development, and fostering a positive organizational culture. Coulombe oversees all aspects of workforce management, ensuring Navacord attracts and retains top talent essential for delivering expert client solutions. This executive position involves developing comprehensive HR policies, compensation structures, and employee engagement programs that align with the company's growth objectives. The Chief People Officer champions initiatives that promote diversity, inclusion, and professional growth across the organization. Coulombe's strategic approach to people management is key to building a high-performing team. Kristin Coulombe's leadership ensures Navacord remains an employer of choice.
Steven Ridgeway - Chief Financial & Operating Officer
Steven Ridgeway, the Chief Financial & Operating Officer at Navacord, directs financial planning, reporting, and operational efficiency across the enterprise. Ridgeway oversees fiscal management, including budgeting, forecasting, and capital allocation, ensuring financial health and strategic investment. This dual role involves optimizing operational processes to enhance productivity and service delivery throughout Navacord's network. The Chief Financial & Operating Officer plays a pivotal part in managing resources, controlling costs, and driving profitability. Ridgeway's oversight extends to financial controls and the implementation of operational improvements that support sustainable business expansion. Steven Ridgeway's financial and operational expertise is crucial for Navacord's robust performance.
Explore Leadership Teams in Insurance
Voya Financial, Inc. engages in the provision of workplace benefits and savings products in the United States and internationally. The company operates through three segments: Wealth Solutions, Health Solutions, and Investment Management. The Wealth Solutions segment offers full-service retirement products; recordkeeping services; stable value and fixed general account investment products; non-qualified plan administration services; and tools, guidance, and services to promote the financial well-being and retirement security of employees. The segment also provides wealth management services, such as individual retirement, managed, and brokerage accounts, as well as financial guidance and advisory services. This segment serves corporate, public and private school systems, higher education institutions, hospitals and healthcare facilities, other non-profit organizations, and state and local governments, as well as institutional and individual customers. The Health Solutions segment offers various insurance products comprising stop loss, group life, group disability, whole life, critical illness, accident, and hospital indemnity insurance. The segment also provides worksite employee benefits, health account solutions, leave management, benefits administration, health plan enrollment, financial wellness, and decision support products and services to mid-size and large corporate employers and professional associations. The Investment Management segment provides fixed income, equity, multi-asset, and alternative products and solutions to individual investors and institutional clients through its direct sales force, consultant channel, banks, broker-dealers, and independent financial advisers. The company was formerly known as ING U.S., Inc. and changed its name to Voya Financial, Inc. in April 2014. Voya Financial, Inc. was founded in 1975 and is based in New York, New York.
Company Leadership
JB
ML
The Leavitt Group is a privately-held insurance brokerage. The company provides its clients with insurance market access and a wide range of services and resources including employee benefits solutions, property and casualty insurance, risk management, and other services. Leavitt Group is headquartered in Cedar City, Utah.
Company Leadership
EL
Founded in 1886 and headquartered in Charlotte, North Carolina, McGriff is an insurance broker providing consultative risk management and insurance solutions for businesses of all sizes as well as for personal insurance in the areas of commercial property and casualty, small business, employee benefits, management liability, personal lines, and more.
Company Leadership TE
JY
GM
Kotak Mahindra Life Insurance, headquartered in Mumbai, India, is a leading life insurance provider offering a wide range of products, including term plans, savings plans, and retirement solutions, serving individuals and businesses across India.
Company Leadership kP
MT
Frequently Asked Questions Regarding Navacord Top Executives and Leadership Team
