Navacord Executive and Leadership Team

Shawn DeSantis, the President & Chief Executive Officer at Navacord, directs the overarching corporate strategy and long-term vision for the brokerage firm. Overseeing the expansion of insurance and risk management services across Canada, the President & Chief Executive Officer ensures alignment between regional brokerage operations and national business objectives. This leadership role involves constant engagement with the Board to maintain market competitiveness and financial health. By fostering a culture of specialized expertise, Shawn DeSantis drives the organization toward sustained growth within the Canadian insurance landscape. The President & Chief Executive Officer manages high-level partnerships and identifies emerging opportunities to enhance service delivery for diverse business clients. Through rigorous oversight of corporate performance, the President & Chief Executive Officer secures the firm's position as a premier provider of risk management solutions, ensuring that every strategic initiative supports the broader mission of delivering exceptional value to clients nationwide.

Greg Irvine, the President, Navacord Underwriting at Navacord, directs the specialized underwriting division and risk assessment strategies for the firm. Overseeing the development of proprietary insurance products and underwriting guidelines, the President, Navacord Underwriting ensures that the firm provides tailored solutions for complex business risks. This role involves managing relationships with insurance carriers and ensuring that underwriting standards align with the firm's commitment to excellence. By refining risk selection processes, Greg Irvine drives the profitability and sustainability of the underwriting portfolio. The President, Navacord Underwriting collaborates with regional brokerage teams to provide the technical expertise necessary for securing competitive coverage for clients. Through the execution of advanced underwriting strategies, the President, Navacord Underwriting supports the firm's mission of delivering expert risk management solutions, ensuring that the organization remains a leader in providing specialized insurance products to businesses across the Canadian market.

Jamie Mingay, the President, Inc (Ontario, South, West) at Navacord, directs the brokerage operations and client service delivery across these key Canadian regions. Overseeing the performance of local teams, the President, Inc (Ontario, South, West) ensures that the firm's insurance and risk management solutions are effectively deployed to meet the specific needs of businesses in these territories. This role involves managing regional growth strategies and fostering strong relationships with local clients and partners. By driving operational excellence at the regional level, Jamie Mingay supports the firm's national mission of providing expert brokerage services. The President, Inc (Ontario, South, West) collaborates with the executive team to ensure that regional initiatives align with the company's broader strategic goals. Through the management of regional brokerage activities, the President, Inc (Ontario, South, West) secures the firm's market presence and ensures that clients receive consistent, high-quality service across the Ontario, South, and West regions.

Eric Osborne, the President, Navacord (Ontario) at Navacord, directs the brokerage operations and business development efforts within the Ontario market. Overseeing the delivery of insurance and risk management solutions to a diverse client base, the President, Navacord (Ontario) ensures that the firm maintains its competitive edge in this critical region. This role involves managing local brokerage teams and identifying opportunities for market expansion and service enhancement. By focusing on client retention and the acquisition of new business, Eric Osborne drives the growth of the firm's Ontario operations. The President, Navacord (Ontario) collaborates with national leadership to implement strategies that reflect the company's commitment to expert brokerage solutions. Through the management of regional activities, the President, Navacord (Ontario) secures the firm's reputation as a trusted partner for businesses in Ontario, ensuring that the organization continues to provide tailored risk management services that address the unique challenges of the local market.

Erin Gunn, the President at Navacord, directs specific strategic initiatives and operational oversight for the firm's brokerage business. Overseeing the execution of key projects that enhance service delivery and client satisfaction, the President ensures that the firm's insurance solutions remain at the forefront of the industry. This role involves managing cross-functional teams and ensuring that operational workflows support the company's commitment to providing expert risk management. By driving efficiency and innovation in service delivery, Erin Gunn supports the firm's growth and market impact. The President collaborates with other senior leaders to refine business processes and ensure that the organization meets its performance targets. Through the management of critical operational functions, the President secures the firm's ability to deliver high-quality solutions to businesses across Canada, ensuring that the company maintains its position as a leading brokerage firm dedicated to providing expert risk management and insurance services.

Susan Scott, the Chief Information Officer at Navacord, architects the digital infrastructure and technological framework necessary for modern insurance brokerage operations. Managing the integration of data systems across the national network, the Chief Information Officer ensures that all digital tools support efficient risk management and client service delivery. This role involves overseeing cybersecurity protocols and data analytics initiatives that provide actionable insights for the broader organization. By modernizing internal platforms, Susan Scott drives operational efficiency and enhances the digital experience for both brokers and clients. The Chief Information Officer collaborates with other C-suite leaders to align technology investments with the company's growth trajectory. Through the implementation of scalable software solutions, the Chief Information Officer maintains the integrity of information assets while supporting the firm's commitment to providing expert solutions to businesses across Canada, ultimately ensuring that technology remains a core competitive advantage for the entire brokerage firm.

Courtney Elliott, the Chief Marketing Officer at Navacord, directs the brand strategy and market positioning for the firm's comprehensive insurance and risk management services. Overseeing national marketing campaigns and corporate communications, the Chief Marketing Officer ensures that the brand identity resonates with businesses across Canada. This leadership role involves developing targeted outreach programs that highlight the firm's specialized expertise and unique value proposition. By analyzing market trends and client needs, Courtney Elliott drives engagement and strengthens the company's reputation as a leader in the brokerage industry. The Chief Marketing Officer collaborates with regional presidents to ensure consistent messaging and effective lead generation across all territories. Through the execution of strategic brand initiatives, the Chief Marketing Officer supports the firm's growth objectives and enhances visibility in a competitive landscape, ensuring that the market recognizes the firm as the premier partner for complex risk management and insurance solutions.

Kristin Coulombe, the Chief People Officer at Navacord, architects the human capital strategy and organizational culture for the brokerage firm. Overseeing talent acquisition, professional development, and employee engagement, the Chief People Officer ensures that the firm attracts and retains the industry's top insurance experts. This role involves designing programs that foster a collaborative environment, which is essential for delivering high-quality risk management solutions to clients. By aligning workforce capabilities with the company's strategic goals, Kristin Coulombe drives organizational performance and supports the professional growth of the entire team. The Chief People Officer collaborates with leadership to implement policies that promote diversity, equity, and inclusion across all Canadian operations. Through the management of comprehensive human resources initiatives, the Chief People Officer secures the firm's status as an employer of choice, ensuring that the workforce remains equipped to meet the evolving needs of businesses in the complex insurance market.

Brandon Parent, the Chief Legal Officer at Navacord, directs the legal and regulatory compliance framework for the firm's extensive insurance brokerage operations. Overseeing corporate governance and risk mitigation strategies, the Chief Legal Officer ensures that all business activities adhere to the complex regulatory requirements governing the Canadian insurance industry. This role involves managing contractual obligations and providing legal counsel to the executive team regarding mergers, acquisitions, and strategic partnerships. By proactively addressing legal challenges, Brandon Parent drives the firm's ability to operate securely and efficiently across all regions. The Chief Legal Officer collaborates with the Board and senior leadership to navigate the legal landscape, ensuring that the company's growth remains protected and compliant. Through the rigorous application of legal standards, the Chief Legal Officer supports the firm's mission of providing expert risk management solutions, ultimately safeguarding the organization's reputation and long-term stability in the competitive insurance market.

Steven Ridgeway, the Chief Financial & Operating Officer at Navacord, directs the financial planning, capital allocation, and daily operational workflows for the brokerage firm. Overseeing the fiscal health and administrative efficiency of the organization, the Chief Financial & Operating Officer ensures that resources are optimized to support the firm's national expansion. This role involves managing financial reporting, budgeting, and operational processes that underpin the delivery of expert insurance solutions. By streamlining internal procedures, Steven Ridgeway drives profitability and operational excellence across all business units. The Chief Financial & Operating Officer collaborates with the executive team to evaluate investment opportunities and monitor performance metrics that define the firm's market impact. Through the management of financial and operational systems, the Chief Financial & Operating Officer secures the firm's ability to scale effectively, ensuring that the company maintains its commitment to providing high-quality risk management services to businesses throughout Canada.