Leadership Overview
Navacord has 8 executives leading key functions including corporate strategy, information technology, legal compliance, regional brokerage operations, underwriting, and financial operations.
Driven by a commitment to excellence in risk management, Navacord delivers specialized insurance solutions across Canada while fostering a culture of entrepreneurial growth and client-focused innovation.
Driven by a commitment to excellence in risk management, Navacord delivers specialized insurance solutions across Canada while fostering a culture of entrepreneurial growth and client-focused innovation.
Leadership Roles at Navacord
Shawn DeSantis - President & Chief Executive Officer
Shawn DeSantis, the President & Chief Executive Officer at Navacord, directs the overarching corporate strategy and long-term vision for the brokerage firm. Overseeing the expansion of insurance and risk management services across Canada, the President & Chief Executive Officer ensures alignment between regional brokerage partners and national growth objectives. This leadership role involves constant engagement with the Board to maintain market competitiveness and financial health. By prioritizing client-centric solutions, Shawn DeSantis drives the organization toward sustainable success in the complex Canadian insurance landscape. The President & Chief Executive Officer cultivates a high-performance culture that empowers individual brokerages to deliver superior value. Through rigorous oversight of national operations, the executive maintains the firm's reputation as a premier provider of risk management expertise. Ultimately, the strategic direction provided by the President & Chief Executive Officer secures the company's position as a dominant force in the national insurance sector.
Jamie Mingay - President, Inc (Ontario, South, West)
Jamie Mingay, the President, Inc (Ontario, South, West) at Navacord, directs regional brokerage operations across key Canadian markets. Overseeing the delivery of insurance and risk management services, the President, Inc (Ontario, South, West) ensures that local teams maintain the high standards expected by the firm. This role involves managing regional growth strategies and fostering strong relationships with business clients. By optimizing service delivery in these specific territories, Jamie Mingay drives revenue and market penetration. The President, Inc (Ontario, South, West) collaborates with other executives to align regional performance with national objectives. Through the effective management of brokerage teams, the executive ensures that clients receive tailored solutions for their unique risk profiles. Ultimately, the leadership provided by the President, Inc (Ontario, South, West) strengthens the firm's presence and operational impact across the Ontario, South, and West regions of Canada.
Eric Osborne - President, Navacord (Ontario)
Eric Osborne, the President, Navacord (Ontario) at Navacord, leads the strategic development and operational execution of insurance brokerage services within the Ontario market. Overseeing a diverse portfolio of business clients, the President, Navacord (Ontario) ensures that risk management solutions meet the specific needs of the regional economy. This role involves driving business development initiatives and managing relationships with key stakeholders. By focusing on local market dynamics, Eric Osborne drives growth and enhances the firm's service capabilities. The President, Navacord (Ontario) coordinates with corporate leadership to implement national standards while maintaining the agility required for regional success. Through the management of local brokerage teams, the executive ensures consistent delivery of expert advice and insurance products. Ultimately, the leadership provided by the President, Navacord (Ontario) solidifies the firm's position as a trusted partner for businesses operating within the Ontario region.
Erin Gunn - President
Erin Gunn, the President at Navacord, directs specialized brokerage operations and contributes to the firm's national service strategy. Overseeing the development of niche insurance products, the President ensures that the organization remains at the forefront of risk management innovation. This role involves leading cross-functional teams to deliver comprehensive solutions to complex business challenges. By focusing on operational efficiency and client satisfaction, Erin Gunn drives the firm's reputation for excellence. The President collaborates with other executive leaders to refine the company's value proposition and expand market reach. Through the implementation of strategic initiatives, the executive supports the overall growth and stability of the brokerage firm. Ultimately, the leadership provided by the President ensures that the company continues to provide high-quality, expert solutions to businesses across Canada, maintaining a strong focus on long-term client success and organizational development.
Greg Irvine - President, Navacord Underwriting
Greg Irvine, the President, Navacord Underwriting at Navacord, directs the underwriting division and manages the firm's risk assessment capabilities. Overseeing the development of specialized insurance products, the President, Navacord Underwriting ensures that all underwriting processes align with the company's risk appetite and market requirements. This role involves analyzing complex data to provide accurate risk evaluations for business clients. By refining underwriting standards, Greg Irvine drives the profitability and sustainability of the firm's insurance offerings. The President, Navacord Underwriting collaborates with brokerage teams to ensure that clients receive appropriate coverage for their specific needs. Through the management of underwriting experts, the executive maintains the firm's commitment to providing expert solutions. Ultimately, the leadership provided by the President, Navacord Underwriting ensures that the company remains a leader in risk management by delivering precise and reliable underwriting services across the national market.
Susan Scott - Chief Information Officer
Susan Scott, the Chief Information Officer at Navacord, architects the digital infrastructure and technological framework supporting the firm's national brokerage operations. Managing the integration of advanced data systems, the Chief Information Officer ensures that all insurance and risk management platforms remain secure, scalable, and efficient. This role involves collaborating with executive leadership to implement digital tools that enhance client service delivery across Canada. By optimizing information flow, Susan Scott drives operational excellence and supports the firm's commitment to providing expert solutions. The Chief Information Officer oversees cybersecurity protocols and data governance to protect sensitive business information. Through the deployment of innovative software solutions, the executive enables seamless communication between regional offices and corporate headquarters. Ultimately, the technological advancements led by the Chief Information Officer provide the necessary foundation for the company to maintain a competitive edge in the rapidly evolving insurance industry.
Brandon Parent - Chief Legal Officer
Brandon Parent, the Chief Legal Officer at Navacord, manages all legal affairs, regulatory compliance, and risk mitigation strategies for the organization. Overseeing the legal framework for insurance brokerage activities, the Chief Legal Officer ensures that all business practices adhere to strict Canadian regulatory standards. This role involves providing counsel to the executive team on complex contractual matters and corporate governance. By navigating the legal landscape, Brandon Parent drives the protection of the firm's assets and reputation. The Chief Legal Officer coordinates with external legal partners to resolve disputes and manage liability across the national footprint. Through proactive legal planning, the executive supports the company's growth initiatives while minimizing exposure to operational risks. Ultimately, the guidance provided by the Chief Legal Officer ensures that the firm maintains the highest standards of integrity and compliance while delivering expert risk management solutions to businesses throughout the country.

Steven Ridgeway - Chief Financial & Operating Officer
Steven Ridgeway, the Chief Financial & Operating Officer at Navacord, directs the financial health and operational efficiency of the entire organization. Overseeing fiscal planning, budgeting, and resource allocation, the Chief Financial & Operating Officer ensures that the firm maintains the capital strength required for growth. This role involves managing the operational infrastructure that supports brokerage activities across Canada. By optimizing financial processes, Steven Ridgeway drives profitability and ensures that the company meets its strategic goals. The Chief Financial & Operating Officer collaborates with the executive team to monitor performance metrics and implement improvements in operational workflows. Through rigorous financial oversight, the executive supports the firm's ability to provide expert risk management solutions. Ultimately, the leadership provided by the Chief Financial & Operating Officer secures the long-term financial stability and operational excellence of the company as it continues to expand its national footprint.
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