National Dentex Executive and Leadership Team

August, 2026

Leadership Overview

National Dentex has 10 executives leading key functions including information technology, technical innovation, financial management, regional operations, and laboratory production.

Focused on delivering high-quality dental prosthetics and restorative solutions, National Dentex maintains a commitment to clinical excellence and advanced manufacturing standards across the United States dental market.

Leadership Roles at National Dentex

  • Chief Financial Officer - Randy Marcus
  • President, Region (East) - Michael Zavada
  • President, Region (West) - Shaun McCourt
  • Laboratory President - Jan Babel
  • Laboratory President - Todd Smith
  • President - Brian Haley
  • President - Frank Bender
  • President - Eugene Thomas
  • Chief Information Officer - Jonathan Mish
  • Chief Technology Officer - Michael Marshall
  • Randy Marcus - Chief Financial Officer

    Randy Marcus, the Chief Financial Officer at National Dentex, directs the fiscal strategy and capital allocation for the organization. Overseeing financial planning, budgeting, and revenue management, the Chief Financial Officer ensures the long-term sustainability of the company's dental prosthetic manufacturing operations. This leadership role involves analyzing market trends to optimize pricing models for crowns, implants, and orthodontic services. By maintaining robust financial controls, Randy Marcus directly impacts the ability of the company to invest in new laboratory facilities and advanced manufacturing equipment. Marcus manages relationships with stakeholders and ensures compliance with all regulatory financial requirements. Through the rigorous monitoring of operational costs and profit margins, the Chief Financial Officer drives fiscal discipline across all regional labs. Ultimately, Marcus secures the financial health of the enterprise, providing the necessary resources to support the company's mission of delivering high-quality restorative dental products to a broad customer base.

    Michael Zavada - President, Region (East)

    Michael Zavada, the President, Region (East) at National Dentex, directs all laboratory operations and service delivery across the eastern United States. Overseeing a network of production facilities, the President, Region (East) ensures that all restorative dental products, including dentures and crowns, meet strict quality benchmarks. This leadership role involves managing regional teams to optimize turnaround times and clinical satisfaction. By coordinating with local dental practices, Michael Zavada directly impacts the growth and market penetration of the company within the eastern territory. Zavada implements standardized manufacturing protocols to ensure consistency across all regional labs. Through the effective management of human resources and production assets, the President, Region (East) drives operational excellence and efficiency. Ultimately, Zavada maintains high service levels, ensuring that the company remains the preferred partner for restorative dental solutions throughout the eastern region while supporting the overall corporate mission of clinical excellence.
    Michael Zavada

    Shaun McCourt - President, Region (West)

    Shaun McCourt, the President, Region (West) at National Dentex, directs all laboratory operations and service delivery across the western United States. Overseeing a network of production facilities, the President, Region (West) ensures that all restorative dental products, including implants and orthodontic appliances, meet strict quality benchmarks. This leadership role involves managing regional teams to optimize turnaround times and clinical satisfaction. By coordinating with local dental practices, Shaun McCourt directly impacts the growth and market penetration of the company within the western territory. McCourt implements standardized manufacturing protocols to ensure consistency across all regional labs. Through the effective management of human resources and production assets, the President, Region (West) drives operational excellence and efficiency. Ultimately, McCourt maintains high service levels, ensuring that the company remains the preferred partner for restorative dental solutions throughout the western region while supporting the overall corporate mission of clinical excellence.
    Shaun McCourt

    Jan Babel - Laboratory President

    Jan Babel, the Laboratory President at National Dentex, directs the specialized production of high-end dental prosthetics and restorative products. Overseeing the daily operations of key laboratory facilities, the Laboratory President ensures that every crown, bridge, and implant meets precise clinical requirements. This leadership role involves managing technical staff and quality control teams to maintain superior craftsmanship. By focusing on the production of complex restorative appliances, Jan Babel directly impacts the clinical success of dental practitioners. Babel implements advanced fabrication techniques to improve the fit and aesthetics of all dental products. Through the optimization of laboratory workflows, the Laboratory President drives efficiency and reduces production lead times. Ultimately, Babel maintains the reputation of the company for quality and reliability, ensuring that every prosthetic solution delivered to the market supports the company's mission of providing exceptional restorative dental services to patients.

    Todd Smith - Laboratory President

    Todd Smith, the Laboratory President at National Dentex, directs the manufacturing of orthodontic appliances and removable dental prosthetics. Overseeing the daily operations of specialized laboratory facilities, the Laboratory President ensures that every denture and partial meets precise clinical requirements. This leadership role involves managing technical staff and quality control teams to maintain superior craftsmanship. By focusing on the production of removable restorative appliances, Todd Smith directly impacts the clinical success of dental practitioners. Smith implements advanced fabrication techniques to improve the comfort and durability of all dental products. Through the optimization of laboratory workflows, the Laboratory President drives efficiency and reduces production lead times. Ultimately, Smith maintains the reputation of the company for quality and reliability, ensuring that every prosthetic solution delivered to the market supports the company's mission of providing exceptional restorative dental services to patients.

    Brian Haley - President

    Brian Haley, the President at National Dentex, directs the overarching strategic vision and business development initiatives for the organization. Overseeing the expansion of service offerings and market reach, the President ensures that the company maintains its position as a leader in dental prosthetics. This leadership role involves aligning corporate goals with the needs of clinical partners and dental practices. By fostering innovation in restorative dental products, Brian Haley directly impacts the company's ability to capture new market share. Haley manages the executive team to ensure cohesive execution of business strategies across all regions. Through the development of strategic partnerships, the President drives long-term growth and revenue stability. Ultimately, Haley maintains the company's commitment to clinical excellence, ensuring that all products and services support the mission of providing high-quality restorative care to patients throughout the national market.
    Brian Haley

    Frank Bender - President

    Frank Bender, the President at National Dentex, directs the operational integration and efficiency programs across the entire laboratory network. Overseeing the standardization of manufacturing processes, the President ensures that all facilities operate at peak performance levels. This leadership role involves managing the transition to digital dentistry and the adoption of new restorative technologies. By streamlining supply chain logistics for dental materials, Frank Bender directly impacts the cost-effectiveness and reliability of the company's services. Bender collaborates with regional leadership to ensure that production capacity meets the growing demand for crowns, implants, and appliances. Through the implementation of lean manufacturing principles, the President drives continuous improvement in laboratory output. Ultimately, Bender maintains the operational integrity of the company, ensuring that every prosthetic solution delivered to the market supports the mission of providing exceptional restorative dental services to patients.

    Eugene Thomas - President

    Eugene Thomas, the President at National Dentex, directs the customer experience and clinical support strategies for the organization. Overseeing the relationship management teams, the President ensures that dental practices receive comprehensive support and high-quality restorative products. This leadership role involves developing educational programs and technical resources for clinical partners. By focusing on the service experience, Eugene Thomas directly impacts the retention and satisfaction of the company's client base. Thomas manages the alignment between laboratory production and customer expectations to ensure timely delivery of all dental prosthetics. Through the analysis of market feedback, the President drives improvements in service delivery and product quality. Ultimately, Thomas maintains the company's reputation for excellence, ensuring that every interaction supports the mission of providing high-quality restorative dental services to patients across the national market.

    Jonathan Mish - Chief Information Officer

    Jonathan Mish, the Chief Information Officer at National Dentex, directs the digital infrastructure supporting complex dental prosthetic manufacturing. Overseeing enterprise-wide data security and systems integration, the Chief Information Officer ensures seamless connectivity between laboratory production workflows and clinical partners. This leadership role involves architecting scalable software solutions that optimize the delivery of crowns, implants, and orthodontic appliances. By modernizing the digital backbone of the organization, Jonathan Mish directly impacts operational efficiency and service reliability. Mish maintains rigorous standards for data integrity, ensuring that all restorative dental products meet precise technical specifications. Through the implementation of advanced analytics, the Chief Information Officer drives continuous improvement in manufacturing throughput. Ultimately, Mish secures the technological foundation necessary for maintaining a competitive edge in the dental services industry while supporting the broader mission of providing high-quality restorative care to patients across the country.
    Jonathan Mish

    Michael Marshall - Chief Technology Officer

    Michael Marshall, the Chief Technology Officer at National Dentex, architects the technical roadmap for advanced dental manufacturing processes. Overseeing the integration of 3D printing and digital design technologies, the Chief Technology Officer ensures that all restorative products, including dentures and partials, utilize cutting-edge fabrication methods. This leadership role involves collaborating with laboratory teams to refine production techniques for implants and complex appliances. By prioritizing innovation in material science and digital workflows, Michael Marshall directly impacts the precision and quality of dental services provided to clinical partners. Marshall manages the research and development pipeline, ensuring that new technologies align with the evolving needs of the restorative dental market. Through the optimization of manufacturing equipment and software, the Chief Technology Officer drives significant gains in production speed and accuracy. Ultimately, Marshall maintains the technical superiority of the company, ensuring that every prosthetic solution meets the highest standards of clinical performance.

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    Frequently Asked Questions Regarding National Dentex Top Executives and Leadership Team

    Who leads National Dentex?
    National Dentex is led by Randy Marcus (Chief Financial Officer), along with executives such as Michael Zavada (President, Region (East)) and Shaun McCourt (President, Region (West)).
    Who is part of National Dentex’s executive team?
    The executive team of National Dentex includes leaders such as Randy Marcus (Chief Financial Officer), Michael Zavada (President, Region (East)), Shaun McCourt (President, Region (West)) and other senior executives.
    How many executives does National Dentex have?
    National Dentex has 10 executives leading key business areas.
    What roles are included in National Dentex’s leadership team?
    The leadership team of National Dentex includes roles such as Chief Financial Officer, President, Region (East), President, Region (West), Laboratory President, Laboratory President.