MultiCare Executive and Leadership Team

William Robertson, the President & Chief Executive Officer at MultiCare, directs the overall strategic vision and operational execution for the entire healthcare system. Robertson guides MultiCare's mission to provide comprehensive medical services across its extensive network of hospitals, clinics, and specialty programs. This leadership role involves ensuring the integrated care model effectively connects all facets of healthcare delivery, from inpatient services to digital health platforms. Robertson's oversight extends to fostering innovation and maintaining the organization's commitment to community-based healthcare throughout the Pacific Northwest. The President & Chief Executive Officer ensures alignment with the organization's not-for-profit status and its historical dedication to regional health needs. William Robertson drives the organization's growth and sustainability, adapting services to meet evolving patient requirements and market dynamics.

Flavio Marin, the Vice President & Chief Financial Officer at MultiCare, directs the financial strategy and management for the entire healthcare system. Marin oversees all financial operations, including budgeting, financial planning, revenue cycle management, and investment strategies, ensuring the organization's fiscal health. This leadership role is crucial for sustaining MultiCare's not-for-profit mission and its ability to provide comprehensive medical services across the Pacific Northwest. The Vice President & Chief Financial Officer ensures financial resources are allocated effectively to support clinical operations, technological advancements, and community health initiatives. Flavio Marin's expertise guides financial decisions that enable MultiCare to maintain its position as a leading community-based healthcare provider while navigating the complexities of the healthcare industry.

Mary Grubbs, the Chief Operating Officer at MultiCare, manages the day-to-day operational activities across the health system's diverse facilities. Grubbs ensures the efficient functioning of hospitals, clinics, and urgent care centers, optimizing patient flow and resource allocation. This role is critical in maintaining the integrated care model, facilitating seamless coordination between physician practices, outpatient services, and digital health platforms. The Chief Operating Officer focuses on enhancing operational efficiencies and patient experience throughout the Pacific Northwest. Grubbs's responsibilities include implementing best practices in healthcare delivery and ensuring compliance with regulatory standards. By overseeing operational strategies, Mary Grubbs directly supports MultiCare's mission to provide accessible and high-quality medical services to the communities it serves.

Glenn Czerwinski, the Chief Operating Officer, Puget Sound Clinical Operations (South) at MultiCare, directs clinical operations specifically within the southern Puget Sound region. Czerwinski oversees the performance and strategic development of hospitals and clinics in this designated area, ensuring high-quality patient care delivery. This leadership position focuses on optimizing resource utilization and enhancing operational efficiency across southern Puget Sound facilities. The Chief Operating Officer, Puget Sound Clinical Operations (South) ensures that local clinical operations align with MultiCare's broader integrated care model and organizational objectives. Glenn Czerwinski's role is crucial in adapting system-wide strategies to the specific needs of the southern Puget Sound communities, driving service excellence and patient satisfaction in the region.

Angela Naylor, the Chief Operating Officer and CNE at MultiCare, holds a dual leadership role encompassing operational management and nursing excellence. Naylor oversees the operational functions of various healthcare facilities while also championing nursing practice standards and professional development. This comprehensive role ensures that clinical operations are aligned with the highest standards of patient care and nursing expertise. The Chief Operating Officer and CNE drives initiatives that enhance both the efficiency of healthcare delivery and the quality of nursing services across MultiCare. Angela Naylor's leadership ensures that nursing staff are empowered and supported, contributing significantly to the organization's mission of providing exceptional community-based healthcare. Naylor focuses on integrating operational strategies with clinical best practices to improve patient outcomes.

Jonathan Maner, the President & Chief Operating Officer at MultiCare, provides executive leadership for both strategic direction and operational execution across the health system. Maner's responsibilities span the oversight of daily operations, ensuring the efficient delivery of comprehensive medical services through MultiCare's network. This role is integral to maintaining the integrated care model, connecting hospitals, clinics, and digital health platforms to serve communities effectively. The President & Chief Operating Officer drives operational improvements and strategic growth initiatives, aligning all functions with the organization's not-for-profit mission. Jonathan Maner's leadership ensures that MultiCare continues to adapt and expand its services to meet the evolving healthcare needs of the Pacific Northwest, focusing on quality, access, and patient-centered care.

Alden Bishop, the Chief Operating Officer, Pierce Market (West) at MultiCare, leads operational management for healthcare facilities within the western Pierce Market. Bishop is responsible for ensuring the effective delivery of medical services and optimizing the performance of hospitals and clinics in this specific geographic area. This role focuses on implementing MultiCare's integrated care model at a local level, enhancing patient access and care coordination. The Chief Operating Officer, Pierce Market (West) drives operational strategies tailored to the unique needs of the western Pierce Market communities. Alden Bishop's leadership ensures that local operations contribute to the overall success of MultiCare's mission, emphasizing quality patient care and community engagement within the designated market.

Susan Heider, the Chief Information Officer at MultiCare, leads the strategic direction and implementation of information technology across the organization. Heider oversees the development and maintenance of digital health platforms and ensures the technological infrastructure supports the integrated care model. This involves managing electronic health records, data security, and IT operations to enhance patient care and operational efficiency. The Chief Information Officer plays a pivotal role in leveraging technology to connect hospitals, clinics, and physician practices, enabling seamless data exchange and communication. Susan Heider's focus is on driving innovation in health informatics and ensuring that MultiCare's technology solutions meet the evolving needs of patients and providers across the Pacific Northwest. Heider champions digital transformation initiatives that improve access to care and streamline administrative processes.

Brian Tryon, the Chief of Staff at MultiCare, serves as a key advisor and facilitator for executive leadership, ensuring strategic initiatives are effectively managed and executed. Tryon coordinates cross-functional projects and supports the President & Chief Executive Officer in driving organizational priorities. This role involves bridging communication between different departments and ensuring alignment across the health system's diverse operations, including hospitals and clinics. The Chief of Staff facilitates strategic planning processes and monitors progress on key performance indicators. Brian Tryon's responsibilities extend to managing special projects and ensuring the smooth functioning of executive operations, thereby supporting MultiCare's mission of providing comprehensive community-based healthcare. Tryon enhances organizational effectiveness by streamlining communication and operational workflows.

Jolene Wicks, the Is & T Operations Specialist & Chief Information Officer, Office at MultiCare, manages critical information technology operations and strategic IT initiatives. Wicks oversees the operational aspects of the IT department, ensuring the stability and efficiency of technology systems that support MultiCare's healthcare services. This role involves managing IT infrastructure, supporting digital health platforms, and ensuring data integrity across the organization. The Is & T Operations Specialist & Chief Information Officer, Office plays a key part in the technological backbone that connects hospitals, clinics, and administrative functions. Jolene Wicks focuses on optimizing IT operations to enhance patient care delivery and support the organization's overall strategic goals within the Pacific Northwest healthcare landscape.