Leadership Overview
MultiCare has 10 executives leading key functions including strategy, information technology, operations, finance, medical affairs, and staff support.
Driven by a commitment to community health, MultiCare delivers comprehensive medical services through an integrated care model, connecting hospitals, clinics, and digital platforms to meet evolving regional healthcare needs.
Driven by a commitment to community health, MultiCare delivers comprehensive medical services through an integrated care model, connecting hospitals, clinics, and digital platforms to meet evolving regional healthcare needs.
Leadership Roles at MultiCare
William Robertson - Chief Executive Officer
William Robertson, the Chief Executive Officer at MultiCare, directs the overall strategic vision and operational execution for the not-for-profit healthcare organization. Robertson guides the expansion and integration of MultiCare's comprehensive medical services, ensuring alignment with the organization's mission to provide high-quality, community-based healthcare across the Pacific Northwest. This leadership role involves overseeing the network of hospitals, clinics, urgent care centers, and specialty medical programs, fostering an environment of continuous improvement and patient-centered care. Robertson's strategic direction ensures the effective management of resources and the sustained growth of the integrated care model that connects hospitals, physician practices, outpatient clinics, and digital health platforms. By championing innovation and operational excellence, William Robertson solidifies MultiCare's position as a leading healthcare system, adapting to the evolving needs of the communities it serves and maintaining its legacy of care dating back to the late nineteenth century.

Jennifer Weldon - Chief Financial Officer
Jennifer Weldon, the Chief Financial Officer at MultiCare, oversees the financial health and strategic fiscal planning for the not-for-profit healthcare organization. Weldon manages all financial operations, including budgeting, revenue cycle management, and investment strategies, ensuring the long-term sustainability of MultiCare's extensive network of hospitals and clinics. This executive role involves safeguarding financial resources while supporting the organization's mission to deliver comprehensive and accessible medical services across the Pacific Northwest. Weldon's expertise guides financial decision-making, enabling strategic investments in technology, facilities, and patient care programs. By maintaining fiscal discipline and driving financial performance, Jennifer Weldon ensures MultiCare can continue to meet the evolving healthcare needs of the communities it serves and uphold its commitment to quality care.
Flavio Marin - Vice President & Chief Financial Officer
Flavio Marin, the Vice President & Chief Financial Officer at MultiCare, collaborates on the financial strategy and oversight for the healthcare system's diverse operations. Marin supports the Chief Financial Officer in managing the fiscal integrity of the organization, ensuring robust financial planning and resource allocation across its network of hospitals, clinics, and specialty programs. This role is integral to maintaining MultiCare's financial stability and supporting its mission to provide comprehensive medical services throughout the Pacific Northwest. Marin's contributions focus on optimizing financial performance, managing expenditures, and identifying opportunities for growth and efficiency within the integrated care model. Through diligent financial management, Flavio Marin helps ensure MultiCare can continue its legacy of community-focused healthcare delivery.
Mary Grubbs - Chief Operating Officer
Mary Grubbs, the Chief Operating Officer at MultiCare, directs the day-to-day operational activities and service delivery across the extensive network of healthcare facilities. Grubbs oversees the efficient functioning of hospitals, clinics, and urgent care centers, ensuring the highest standards of patient care and operational excellence are maintained. This critical role involves optimizing resource allocation, streamlining workflows, and implementing best practices to enhance the patient experience and clinical outcomes. Grubbs' leadership ensures the seamless integration of services across MultiCare's various locations, supporting the organization's commitment to providing comprehensive medical care throughout the Pacific Northwest. By focusing on operational efficiency and quality improvement, Mary Grubbs plays a vital part in MultiCare's mission to serve its communities with accessible and effective healthcare solutions.
Glenn Czerwinski - Chief Operating Officer, Puget Sound Clinical Operations (South)
Glenn Czerwinski, the Chief Operating Officer, Puget Sound Clinical Operations (South) at MultiCare, directs operational leadership for clinical services within the southern Puget Sound region. Czerwinski focuses on optimizing the delivery of care across hospitals, clinics, and urgent care centers in this specific geographic area, ensuring high standards of patient safety and clinical effectiveness. This role involves managing the operational intricacies of healthcare delivery, enhancing patient access, and driving efficiency within the southern Puget Sound market. Czerwinski's leadership ensures that MultiCare's integrated care model functions effectively in this key region, supporting the organization's broader mission to serve communities throughout the Pacific Northwest. By concentrating on regional operational excellence, Glenn Czerwinski contributes significantly to MultiCare's commitment to accessible and quality healthcare.
Angela Naylor - Chief Operating Officer and CNE
Angela Naylor, the Chief Operating Officer and CNE at MultiCare, leads operational strategies and nursing excellence across the healthcare system's extensive network. Naylor integrates clinical operations with nursing practice, ensuring high-quality patient care and fostering a culture of clinical innovation and safety within hospitals and clinics. This executive position involves overseeing the operational efficiency of healthcare services while championing the role of nursing in patient outcomes and organizational success. Naylor's leadership ensures that MultiCare's integrated care model is supported by robust operational frameworks and a highly skilled nursing workforce, contributing to the organization's mission throughout the Pacific Northwest. By focusing on both operational management and nursing leadership, Angela Naylor enhances the delivery of comprehensive and compassionate healthcare.
Susan Heider - Chief Information Officer
Susan Heider, the Chief Information Officer at MultiCare, architects the technology strategy and digital infrastructure that supports the organization's comprehensive medical services. Heider drives the integration of advanced IT solutions across MultiCare's network of hospitals, clinics, and urgent care centers, enhancing patient care delivery and operational efficiency. This leadership position involves overseeing all aspects of information technology, including data management, cybersecurity, and the development of digital health platforms that connect patients with providers seamlessly. Heider's focus on technological innovation ensures that MultiCare remains at the forefront of healthcare delivery, leveraging data analytics and digital tools to improve outcomes and patient experiences. By implementing robust IT systems, Susan Heider enables the seamless operation of the integrated care model, supporting the organization's mission to provide accessible and high-quality healthcare throughout the Pacific Northwest.
Ricardo LaFleur - Chief of Staff (Elect)
Ricardo LaFleur, the Chief of Staff (Elect) at MultiCare, prepares to support the executive leadership team in driving strategic initiatives and operational alignment across the healthcare system. LaFleur will work closely with senior leaders to facilitate communication, manage key projects, and ensure the effective execution of organizational goals. This preparatory role involves gaining deep insight into MultiCare's operations, including its network of hospitals, clinics, and digital health platforms, to support the organization's mission of providing comprehensive medical services. LaFleur's focus will be on enhancing strategic decision-making and operational efficiency, contributing to the continued growth and success of the integrated care model throughout the Pacific Northwest. By preparing to serve in this pivotal role, Ricardo LaFleur demonstrates a commitment to advancing MultiCare's community healthcare objectives.
Jolene Wicks - Is & T Operations Specialist & Chief Information Officer, Office
Jolene Wicks, the Is & T Operations Specialist & Chief Information Officer, Office at MultiCare, manages critical information technology operations and provides specialized support for the executive office's technological needs. Wicks ensures the smooth functioning of IT systems that underpin MultiCare's healthcare delivery, supporting the organization's network of hospitals and clinics. This dual role involves overseeing specific IT operations while also contributing to the broader information technology strategy that enhances patient care and operational efficiency. Wicks' expertise is vital in maintaining the technological infrastructure that connects providers and patients through digital health platforms. By focusing on specialized IT operations and support, Jolene Wicks contributes to the overall reliability and effectiveness of MultiCare's integrated care model across the Pacific Northwest.
Geoffrey Swanson - Chief Medical Officer
Geoffrey Swanson, the Chief Medical Officer at MultiCare, provides clinical leadership and strategic direction for the organization's medical practices and patient care initiatives. Swanson oversees the quality of medical services delivered across MultiCare's network of hospitals, clinics, and specialty programs, ensuring adherence to the highest standards of clinical excellence and patient safety. This role is crucial in guiding medical staff, developing clinical protocols, and fostering an environment of evidence-based practice. Swanson's expertise ensures that MultiCare's integrated care model is clinically sound and responsive to the evolving healthcare needs of the Pacific Northwest communities. By championing medical quality and innovation, Geoffrey Swanson plays a key part in fulfilling MultiCare's commitment to providing exceptional and accessible healthcare.
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