Mitel Executive and Leadership Team

May, 2026

Leadership Overview

Mitel has 9 executives leading key functions including strategy, finance, technology, sales, and research & development.

Driven by innovation, Mitel powers business connections with cloud, enterprise & next-gen collaboration applications, making communications & collaboration seamless for businesses worldwide.

Leadership Roles at Mitel

  • Chief Executive Officer & Founder - Jae Shin
  • Chief Financial Officer - Stephanie Terrades
  • President - Derek Cooke
  • Chief Information Officer - Jamshid Rezaei
  • Chief Technology Officer - Aman Paudel
  • Co-Founder & Chief Technology Officer - Connor Heggie
  • Chief Sales Officer (CSO) - David Petts
  • Chief Sales Officer (CSO) - Ruth Bowers
  • Head Chief Technology Officer, Large Enterprise Research & Development - Luiz Domingos
  • Jae Shin - Chief Executive Officer & Founder

    Jae Shin, the Chief Executive Officer & Founder at Mitel, directs the company's overarching strategy and vision. This leadership role involves guiding Mitel's global operations and ensuring the seamless integration of cloud, enterprise, and next-generation collaboration applications. Shin's focus is on driving innovation and maintaining Mitel's position as a leader in business communications. The founder's deep understanding of the market shapes the company's product development and expansion efforts. Jae Shin's strategic direction ensures Mitel continues to empower businesses worldwide with advanced communication solutions. This executive's responsibilities encompass fostering a culture of excellence and driving sustainable growth across all business units. The CEO's mandate includes optimizing resource allocation and championing the company's mission to connect businesses effectively.

    Stephanie Terrades - Chief Financial Officer

    Stephanie Terrades, the Chief Financial Officer at Mitel, oversees all financial operations and strategic financial planning. This executive manages budgeting, forecasting, and financial reporting, ensuring fiscal responsibility and driving profitability. Terrades' expertise is critical in navigating the complex financial landscape of the global business communications market. The CFO's role involves optimizing capital structure and managing investor relations to support Mitel's growth initiatives. Stephanie Terrades' leadership ensures the financial health of the organization, enabling investments in research and development and market expansion. This position requires meticulous attention to detail and a forward-thinking approach to financial management. The Chief Financial Officer's strategic insights guide key business decisions and resource allocation across the company.

    Derek Cooke - President

    Derek Cooke, the President at Mitel, holds a significant leadership position overseeing key operational aspects of the company. This executive's responsibilities encompass driving strategic initiatives and ensuring the efficient execution of business plans across various departments. Cooke's role involves fostering strong internal collaboration and optimizing resource allocation to support Mitel's global objectives. The President's leadership is crucial for maintaining operational excellence and achieving sustainable growth. Derek Cooke's focus is on enhancing Mitel's market presence and strengthening its competitive position. This executive's experience guides the company through evolving market demands. The President plays a vital part in the overall success and strategic direction of Mitel.

    Jamshid Rezaei - Chief Information Officer

    Jamshid Rezaei, the Chief Information Officer at Mitel, directs the company's information technology strategy and infrastructure. This executive is responsible for managing all IT operations, including cybersecurity, data management, and the implementation of enterprise-wide technology solutions. Rezaei's leadership ensures that Mitel's internal systems are robust, secure, and aligned with business objectives. The CIO's focus is on leveraging technology to enhance operational efficiency and support the company's global communication services. Jamshid Rezaei's role is pivotal in maintaining the integrity and performance of Mitel's digital backbone. This position involves overseeing the development and deployment of IT policies and procedures. The Chief Information Officer ensures that technology investments deliver maximum value and support the company's mission.
    Jamshid Rezaei

    Aman Paudel - Chief Technology Officer

    Aman Paudel, the Chief Technology Officer at Mitel, drives the technological vision and innovation across the organization. This executive leads research and development efforts, focusing on advancing Mitel's cloud, enterprise, and collaboration application offerings. Paudel's responsibilities include identifying emerging technologies and translating them into competitive advantages for the company. The CTO's role is crucial in shaping the future product roadmap and ensuring Mitel remains at the forefront of business communications technology. Aman Paudel's technical leadership guides the engineering teams in developing scalable and secure solutions. This position requires a deep understanding of software architecture and system design. The Chief Technology Officer ensures technological excellence and fosters a culture of continuous improvement.

    Connor Heggie - Co-Founder & Chief Technology Officer

    Connor Heggie, the Co-Founder & Chief Technology Officer at Mitel, contributes significantly to the company's technological direction and product innovation. This executive's dual role as a co-founder provides deep institutional knowledge and a long-term perspective on Mitel's technological evolution. Heggie focuses on architecting advanced solutions that enhance business communications and collaboration for clients globally. The CTO's strategic input is vital for maintaining Mitel's competitive edge in the rapidly changing tech landscape. Connor Heggie's technical acumen supports the development of next-generation applications and platforms. This leadership position involves guiding engineering initiatives and fostering innovation. The Co-Founder & Chief Technology Officer ensures that Mitel's technology offerings meet the highest standards of performance and reliability.
    Connor Heggie

    David Petts - Chief Sales Officer (CSO)

    David Petts, the Chief Sales Officer (CSO) at Mitel, directs global sales strategies and revenue generation efforts. This executive leads the sales organization, focusing on expanding market reach and driving customer acquisition across various business segments. Petts' responsibilities include developing and executing sales plans that align with Mitel's overall business objectives. The CSO's leadership is instrumental in building strong customer relationships and fostering channel partnerships. David Petts' strategic approach to sales ensures Mitel's solutions effectively meet the evolving needs of businesses worldwide. This role demands exceptional negotiation skills and a deep understanding of market dynamics. The Chief Sales Officer (CSO) is accountable for achieving sales targets and driving revenue growth.

    Ruth Bowers - Chief Sales Officer (CSO)

    Ruth Bowers, the Chief Sales Officer (CSO) at Mitel, spearheads initiatives to enhance sales performance and customer engagement. This executive focuses on optimizing the sales process and empowering the sales teams to deliver exceptional value to clients. Bowers' strategic oversight extends to market penetration and the development of new sales channels. The CSO's role involves fostering a high-performance sales culture and ensuring alignment with Mitel's product innovation. Ruth Bowers' leadership contributes to strengthening Mitel's market position and driving consistent revenue growth. This executive's focus is on building sustainable sales pipelines and maximizing customer lifetime value. The Chief Sales Officer (CSO) plays a critical part in achieving the company's commercial objectives.

    Luiz Domingos - Head Chief Technology Officer, Large Enterprise Research & Development

    Luiz Domingos, the Head Chief Technology Officer, Large Enterprise Research & Development at Mitel, leads critical innovation efforts for major enterprise clients. This executive directs research and development activities focused on creating advanced communication and collaboration solutions tailored for large organizations. Domingos' responsibilities include exploring cutting-edge technologies and translating them into robust product strategies that address complex enterprise needs. The Head Chief Technology Officer's work is essential for Mitel's ability to serve and expand its large enterprise customer base. Luiz Domingos' technical vision guides the development of scalable, secure, and high-performance systems. This role involves close collaboration with product management and engineering teams. The Head Chief Technology Officer, Large Enterprise Research & Development ensures Mitel remains a leader in enterprise technology solutions.

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    Frequently Asked Questions Regarding Mitel Top Executives and Leadership Team

    Who leads Mitel?
    Mitel is led by Jae Shin (Chief Executive Officer & Founder), along with executives such as Stephanie Terrades (Chief Financial Officer) and Derek Cooke (President).
    Who is part of Mitel’s executive team?
    The executive team of Mitel includes leaders such as Jae Shin (Chief Executive Officer & Founder), Stephanie Terrades (Chief Financial Officer), Derek Cooke (President) and other senior executives.
    How many executives does Mitel have?
    Mitel has 9 executives leading key business areas.
    What roles are included in Mitel’s leadership team?
    The leadership team of Mitel includes roles such as Chief Executive Officer & Founder, Chief Financial Officer, President, Chief Information Officer, Chief Technology Officer.