Leadership Overview
Miles IT has 7 executives leading key functions including strategy, information technology, client services, and software development.
Driven by a commitment to technological empowerment, Miles IT delivers comprehensive consultative design, implementation, and maintenance services to help organizations achieve greater operational efficiency and long-term business success.
Driven by a commitment to technological empowerment, Miles IT delivers comprehensive consultative design, implementation, and maintenance services to help organizations achieve greater operational efficiency and long-term business success.
Leadership Roles at Miles IT
Chris Miles - Chief Executive Officer
Chris Miles, the Chief Executive Officer at Miles IT, directs the overarching strategic vision and corporate growth initiatives. By fostering a culture of technical excellence, the Chief Executive Officer ensures that all consultative services align with the evolving needs of modern enterprises. This leadership role involves guiding the executive team toward sustainable expansion while maintaining high standards for technology implementation and maintenance. Chris Miles actively monitors market trends to identify new opportunities for service innovation across North American operations. Through rigorous oversight of organizational performance, the Chief Executive Officer drives the company toward its mission of helping clients accomplish more through advanced business technology. By prioritizing long-term value creation, the Chief Executive Officer secures the firm's position as a leader in the technology consulting sector, ensuring that every client engagement reflects the core values of the organization.
Jp Lessard - President, Software Services
Jp Lessard, the President, Software Services at Miles IT, leads the development and delivery of custom software solutions. Overseeing the entire software lifecycle, the President, Software Services ensures that all applications are designed for scalability, security, and user-centric performance. This role involves managing large-scale development projects that address unique business challenges for a wide range of clients. Jp Lessard directs the engineering teams to adopt modern coding standards and agile methodologies, ensuring rapid and reliable deployment of software products. By aligning software capabilities with the company's broader consultative mission, the President, Software Services drives innovation in digital product development. This leadership position requires constant interaction with stakeholders to refine product requirements and ensure project success. Through the strategic management of software assets, the President, Software Services enables clients to automate processes and achieve significant gains in operational productivity.
Dan Carpenter - Services President, Information Technology
Dan Carpenter, the Services President, Information Technology at Miles IT, oversees the delivery of comprehensive IT managed services and infrastructure support. By directing the technical teams responsible for network management and cloud solutions, the Services President, Information Technology ensures that clients receive high-quality, reliable support. This role involves developing service-level agreements and operational standards that define the company's market presence. Dan Carpenter monitors the performance of IT service delivery to ensure alignment with client business goals and industry best practices. Through the strategic management of technical resources, the Services President, Information Technology drives the expansion of the firm's service footprint across regional markets. This leadership position requires a focus on both technical proficiency and client satisfaction to maintain long-term partnerships. By optimizing service delivery models, the Services President, Information Technology ensures that the company remains a trusted partner for organizations seeking robust and scalable technology infrastructure.
Tom Owings - Chief Information Officer
Tom Owings, the Chief Information Officer at Miles IT, manages the internal technology infrastructure and digital security protocols. Overseeing the firm's internal systems, the Chief Information Officer ensures that all digital assets remain secure and highly available for the entire workforce. This role involves architecting scalable network solutions that support the company's consultative business model. Tom Owings evaluates emerging technologies to optimize internal workflows and enhance productivity across all departments. By maintaining robust data governance, the Chief Information Officer protects sensitive information while facilitating seamless collaboration among technical teams. This leadership position requires constant vigilance regarding cybersecurity threats and system performance metrics. Through the implementation of advanced IT frameworks, the Chief Information Officer supports the company's mission to provide reliable, high-performance technology solutions to a diverse client base, ultimately strengthening the firm's internal operational foundation.
Netzer Arev - Chief Information Officer, Client
Netzer Arev, the Chief Information Officer, Client at Miles IT, designs custom technology roadmaps for external partners. Focusing on the consultative selection and implementation of business systems, the Chief Information Officer, Client ensures that every solution directly addresses specific client pain points. This role involves deep collaboration with business leaders to align technology investments with long-term growth objectives. Netzer Arev oversees the deployment of complex software and hardware integrations, ensuring that each project meets rigorous quality standards. By translating technical requirements into actionable business outcomes, the Chief Information Officer, Client drives efficiency and innovation for organizations across various industries. This leadership function requires a balance of technical expertise and strategic business acumen to navigate the complexities of modern digital transformation. Through meticulous planning and execution, the Chief Information Officer, Client empowers clients to leverage technology as a primary driver of competitive advantage.
Laura Hickerson - Chief Information Officer, Client
Laura Hickerson, the Chief Information Officer, Client at Miles IT, manages the ongoing maintenance and optimization of client-facing technology environments. By providing proactive support and system monitoring, the Chief Information Officer, Client ensures that business technology remains a reliable asset for every partner. This role involves analyzing system performance data to identify opportunities for continuous improvement and cost reduction. Laura Hickerson coordinates with technical teams to resolve complex infrastructure challenges, ensuring minimal downtime and maximum operational continuity. Through the development of long-term maintenance strategies, the Chief Information Officer, Client fosters enduring relationships with clients who rely on stable, high-performing systems. This leadership position requires a focus on service excellence and technical precision to maintain the firm's reputation for quality. By prioritizing the stability and scalability of client environments, the Chief Information Officer, Client directly contributes to the overall success and growth of the company's service portfolio.
Dennis Tiu - Vice President, Software Services
Dennis Tiu, the Vice President, Software Services at Miles IT, focuses on the tactical execution of software development projects and team management. By supervising the daily operations of the development department, the Vice President, Software Services ensures that project timelines and quality benchmarks are consistently met. This role involves mentoring engineering staff and refining internal development processes to increase output efficiency. Dennis Tiu collaborates with the President, Software Services to implement new technologies that enhance the firm's software offerings. Through the management of resource allocation and technical workflows, the Vice President, Software Services supports the successful delivery of complex digital solutions. This leadership function requires a deep understanding of software architecture and project management principles to navigate the demands of diverse client requirements. By maintaining high standards of technical performance, the Vice President, Software Services ensures that every software project contributes to the company's reputation for excellence.
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