Metrolinx Executive and Leadership Team

Alba Briceno, the Office Manager To the President and Chief Executive Officer at Metrolinx, coordinates high-level administrative workflows for the executive leadership team. Briceno manages complex scheduling requirements, facilitates communication between the President and external stakeholders, and ensures the efficient operation of the executive office. By streamlining internal processes, Briceno supports the strategic objectives of the agency regarding regional transit coordination. The Office Manager To the President and Chief Executive Officer maintains rigorous standards for documentation and project tracking, allowing the executive suite to focus on long-term infrastructure goals. Alba Briceno also monitors departmental deadlines to ensure alignment with the broader mission of the organization. Through meticulous attention to detail, Briceno optimizes the daily output of the leadership team, ultimately contributing to the stability and operational readiness of the entire agency across the Greater Toronto and Hamilton area.

Jennifer Gray, the Chief Financial Officer at Metrolinx, directs the fiscal strategy and capital allocation for the agency's extensive transit projects. Gray oversees budgeting, financial reporting, and long-term investment planning to ensure the economic viability of regional infrastructure developments. By managing complex funding streams and government grants, the Chief Financial Officer secures the necessary resources for ongoing expansion and maintenance of the transit network. Jennifer Gray also monitors financial performance metrics to identify cost-saving opportunities and improve operational efficiency across all departments. This leadership role involves providing the Board with accurate financial insights to guide strategic decision-making regarding future transit investments. By maintaining rigorous fiscal discipline, Gray supports the agency's ability to deliver high-quality transportation services to the public. The Chief Financial Officer ensures that all financial activities align with the broader mission of providing sustainable and reliable transit solutions throughout the Greater Toronto and Hamilton area.

Francis Wolfram, the Manager and Senior Advisor Office of the Chief Financial Officer at Metrolinx, supports the financial leadership team by executing complex analytical projects and policy reviews. Wolfram monitors departmental budgets and provides strategic recommendations to optimize the allocation of funds across various transit initiatives. By facilitating communication between the finance department and other operational units, the Manager and Senior Advisor Office of the Chief Financial Officer ensures that financial planning remains integrated with project timelines. Francis Wolfram also conducts detailed risk assessments to protect the agency's capital investments. This leadership role involves preparing comprehensive reports for executive review, highlighting key financial trends and performance indicators. By streamlining administrative processes within the finance office, Wolfram enhances the overall productivity of the team. The Manager and Senior Advisor Office of the Chief Financial Officer remains focused on maintaining fiscal transparency and supporting the long-term financial health of the organization.

Sean Fuller, the Chief Operating Officer - Rapid Transit at Metrolinx, directs the operational execution and expansion of rapid transit infrastructure across the region. Fuller oversees the daily performance of transit lines, ensuring that service delivery meets safety and reliability standards for all passengers. By managing the complex logistics of rapid transit operations, the Chief Operating Officer - Rapid Transit coordinates maintenance schedules, fleet management, and infrastructure upgrades. Sean Fuller also collaborates with engineering and planning teams to ensure that new transit projects are integrated smoothly into the existing network. This leadership role involves monitoring operational metrics to identify areas for improvement and implementing solutions that enhance service frequency. By focusing on the operational scale of the rapid transit system, Fuller supports the agency's commitment to efficient regional mobility. The Chief Operating Officer - Rapid Transit remains dedicated to maintaining the highest levels of service quality and safety for the public.

Steven Hobbs, the Chief of Staff at Metrolinx, directs internal organizational alignment and executes strategic initiatives across the agency. Hobbs manages the flow of information to the executive office, ensuring that critical transit projects receive necessary oversight and resources. By bridging the gap between operational departments and executive leadership, the Chief of Staff facilitates rapid decision-making on complex infrastructure developments. Steven Hobbs also monitors the progress of regional transportation goals, ensuring that all internal teams remain focused on the core mission of improving mobility. This leadership role involves resolving cross-functional bottlenecks and maintaining high standards of accountability throughout the organization. By fostering collaboration across various divisions, Hobbs secures the successful execution of long-term transit plans. The Chief of Staff remains dedicated to enhancing the efficiency of the agency, ensuring that every operational unit contributes effectively to the overarching goal of a connected regional network.

Mark Childs, the Chief Marketing Officer at Metrolinx, architects the public-facing strategy and brand identity for the regional transit network. Childs oversees customer engagement initiatives, ensuring that riders across the Greater Toronto and Hamilton area understand the value and accessibility of the transportation services provided. By analyzing passenger data and market trends, the Chief Marketing Officer develops campaigns that encourage transit adoption and improve the overall user experience. Mark Childs also collaborates with operational teams to communicate service updates and infrastructure improvements effectively. This leadership role involves managing public perception and building trust with the community through transparent and consistent messaging. By optimizing digital platforms and outreach programs, Childs drives ridership growth and supports the agency's financial sustainability. The Chief Marketing Officer ensures that the brand remains synonymous with reliability, efficiency, and innovation in the competitive landscape of regional public transportation.

Kevin Albert, the Chief Information Officer at Metrolinx, directs the digital transformation and technological infrastructure of the regional transit agency. Albert oversees the implementation of secure data systems, network reliability, and software solutions that support daily transit operations. By modernizing the technological backbone of the organization, the Chief Information Officer ensures that passenger information systems and internal data management remain robust and scalable. Kevin Albert also manages cybersecurity protocols to protect critical infrastructure from emerging digital threats. This leadership role involves integrating advanced analytics into transit planning to improve service frequency and reliability across the network. By aligning technology investments with the agency's long-term goals, Albert supports the seamless delivery of transportation services. The Chief Information Officer maintains a focus on innovation, ensuring that the agency utilizes cutting-edge tools to enhance the overall efficiency and safety of the regional transit system.

Alexis Papadopoulos, the Chief Marketing Officer, Lead, Coe at Metrolinx, directs the center of excellence for marketing operations and customer experience strategy. Papadopoulos oversees the development of standardized marketing frameworks that ensure consistent messaging across all regional transit channels. By focusing on the customer journey, the Chief Marketing Officer, Lead, Coe implements data-driven strategies to improve passenger satisfaction and loyalty. Alexis Papadopoulos also manages cross-functional teams to execute integrated marketing campaigns that highlight the benefits of public transit. This leadership role involves refining the agency's approach to digital engagement and community outreach to maximize the impact of service announcements. By fostering a culture of excellence within the marketing department, Papadopoulos ensures that all communications align with the agency's core mission. The Chief Marketing Officer, Lead, Coe drives innovation in how the organization interacts with the public, ultimately supporting increased ridership and regional connectivity.

Steve Brar, the Executive Vice President & Payments Chief Technology Officer & Chief Information Officer at Metrolinx, directs the development of advanced payment systems and digital infrastructure. Brar oversees the integration of seamless fare collection technologies that enhance the passenger experience across the regional transit network. By architecting secure and scalable payment platforms, the Executive Vice President & Payments Chief Technology Officer & Chief Information Officer ensures that the agency remains at the forefront of transit innovation. Steve Brar also manages the technological roadmap for information systems, ensuring that data integrity and system uptime remain top priorities. This leadership role involves collaborating with external partners to implement modern payment solutions that simplify travel for commuters. By optimizing the intersection of technology and finance, Brar supports the agency's goal of providing a frictionless transit experience. The Executive Vice President & Payments Chief Technology Officer & Chief Information Officer drives the digital evolution of the organization.

Mackenzie Steer, the Manager and Senior Advisor (Chief of Staff) To the Chief Human Resources Officer at Metrolinx, directs the administrative and strategic operations of the human resources department. Steer coordinates internal talent initiatives, workforce planning, and organizational development programs that support the agency's mission. By managing the flow of information to the Chief Human Resources Officer, the Manager and Senior Advisor (Chief of Staff) To the Chief Human Resources Officer ensures that leadership decisions are informed by accurate personnel data and organizational needs. Mackenzie Steer also facilitates cross-departmental collaboration to improve employee engagement and retention. This leadership role involves overseeing the execution of HR policies and ensuring compliance with corporate standards. By streamlining the daily operations of the HR office, Steer enhances the overall effectiveness of the team. The Manager and Senior Advisor (Chief of Staff) To the Chief Human Resources Officer remains dedicated to building a high-performing workforce capable of delivering exceptional transit services.