Mattress Firm Executive and Leadership Team

Steve Rusing, the Chief Executive Officer & President at Mattress Firm, directs the overarching strategic vision for the national retail network. By overseeing the expansion of the 2,400-store footprint, Rusing ensures that the company maintains its status as the premier destination for sleep solutions. This leadership role involves constant collaboration with the board to refine the customer-centric business model. Steve Rusing drives the implementation of the Sleep Expert training programs, which guarantee that every consumer receives personalized guidance. Through the optimization of supply chain logistics and retail operations, the Chief Executive Officer & President secures long-term market dominance. By fostering a culture of inspired employees, Rusing creates an environment where service excellence remains the primary objective. Ultimately, the Chief Executive Officer & President aligns corporate goals with the mission of improving sleep quality for millions across the country.

Douglas Manko, the Chief Financial Officer at Mattress Firm, governs the fiscal health and capital allocation strategies of the organization. By managing the financial planning and analysis functions, the Chief Financial Officer ensures that the company maintains the resources required for continued growth and market expansion. This role involves overseeing the budgetary requirements for the 2,400-store network and the associated supply chain infrastructure. Douglas Manko directs the financial reporting processes that provide transparency to stakeholders and the board. Through the rigorous assessment of investment opportunities, the Chief Financial Officer supports the long-term sustainability of the business model. Manko also monitors the economic impact of the Mattress Firm Foster Kids initiative, ensuring that community support remains a core financial priority. By balancing profitability with the commitment to affordable pricing, the Chief Financial Officer secures the financial stability necessary to deliver unparalleled sleep solutions.

Alaman Javed, the Chief Operating Officer at Mattress Firm, manages the daily execution of retail operations across 49 states. Overseeing the complex logistics of inventory distribution, the Chief Operating Officer ensures that every neighborhood store maintains the necessary selection to meet consumer demand. This role involves streamlining the path from warehouse to customer, thereby enhancing the efficiency of the entire retail chain. Alaman Javed architects operational workflows that support the 80-hour training mandate for all Sleep Experts. By monitoring regional performance metrics, the Chief Operating Officer identifies opportunities for process improvement and cost reduction. Through the integration of advanced data analytics, Javed optimizes store-level productivity. This leadership position requires constant coordination with regional managers to maintain high service standards. Ultimately, the Chief Operating Officer sustains the operational backbone that allows the company to deliver better sleep to every customer.

Mike Cannizzaro, the President Big Sky Mattress, Database Administrator Mattress Firm of Montana at Mattress Firm, oversees regional retail operations and technical data infrastructure. By managing the specific needs of the Montana market, the President Big Sky Mattress, Database Administrator Mattress Firm of Montana ensures that local stores align with the broader national mission of personalized sleep matching. This role involves maintaining the integrity of customer databases to facilitate seamless service delivery. Mike Cannizzaro architects technical solutions that allow for efficient inventory tracking and customer relationship management. Through the coordination of regional sales teams, the President Big Sky Mattress, Database Administrator Mattress Firm of Montana drives revenue growth in the northern territories. By leveraging data-driven insights, Cannizzaro optimizes the local shopping experience. This leadership position requires balancing high-level administrative duties with the hands-on management of regional retail performance and community engagement efforts.

Michael Putzke, the Division President (West) at Mattress Firm, leads all retail activities across the western region of the United States. By overseeing the performance of hundreds of neighborhood stores, the Division President (West) ensures that every location adheres to the company's high standards for customer service and product selection. This role involves mentoring regional managers and implementing strategies that increase market share in competitive western territories. Michael Putzke directs the execution of national marketing campaigns at the local level to drive foot traffic and sales. Through the analysis of regional consumer trends, the Division President (West) adapts the product mix to better serve the specific needs of western communities. Putzke also coordinates with the corporate office to ensure that the Sleep Expert training programs are effectively deployed. By fostering a culture of excellence, the Division President (West) drives consistent growth and operational success.

Jay McCreadie, the President at Mattress Firm, manages the strategic direction of key business units to ensure alignment with the company's core mission. By overseeing cross-functional teams, the President ensures that the organization remains focused on the goal of matching customers with the perfect mattress. This role involves driving innovation in the retail experience and identifying new avenues for market penetration. Jay McCreadie directs the implementation of corporate initiatives that enhance the overall customer journey. Through the collaboration with other C-suite leaders, the President supports the development of long-term growth strategies that leverage the company's massive retail footprint. McCreadie also monitors the effectiveness of the Sleep Expert program to ensure that service quality remains unparalleled. By maintaining a focus on operational efficiency and employee satisfaction, the President sustains the company's reputation as the leader in the specialty mattress industry.

Heidi Richardson, the President at Mattress Firm, leads the development and execution of organizational strategies that support the company's commitment to better sleep. By overseeing the integration of new retail technologies, the President ensures that the shopping experience remains modern and efficient. This role involves managing the relationships with key partners and suppliers to maintain a diverse and high-quality product selection. Heidi Richardson directs the efforts to expand the company's reach into new markets while maintaining the neighborhood store feel that defines the brand. Through the oversight of internal communication channels, the President fosters a culture where employees feel inspired and valued. Richardson also plays a central role in the company's community outreach programs, ensuring that the commitment to foster children remains a top priority. By driving operational excellence, the President secures the company's position as the premier provider of sleep solutions.