Leadership Overview
MassMutual has 10 executives leading key functions including strategy, operations, financial oversight, and corporate technology.
Focused on long-term financial security for individuals and businesses, MassMutual delivers comprehensive insurance, retirement, and investment solutions through a robust network of financial professionals dedicated to client success.
Focused on long-term financial security for individuals and businesses, MassMutual delivers comprehensive insurance, retirement, and investment solutions through a robust network of financial professionals dedicated to client success.
Leadership Roles at MassMutual
Roger Crandall - Chairman, President & Chief Executive Officer
Roger Crandall, the Chairman, President & Chief Executive Officer at MassMutual, directs the overarching strategic vision for the organization. This leadership role involves navigating complex insurance markets while ensuring the delivery of life insurance, annuities, and wealth management solutions to a diverse client base. By overseeing the executive team, Crandall maintains alignment across all business units to support long-term financial stability. The Chairman, President & Chief Executive Officer drives growth initiatives that expand the company's reach across North American markets. Through rigorous oversight of corporate governance and investment strategies, Roger Crandall secures the firm's position as a leader in the mutual insurance sector. This executive focus ensures that the company remains resilient against economic fluctuations while providing consistent value to policyholders and stakeholders alike. Ultimately, the strategic direction set by this office defines the operational trajectory for the entire enterprise.

Carol Kiesow - Chief Financial Officer, Mmld
Carol Kiesow, the Chief Financial Officer, Mmld at MassMutual, manages the financial health and capital allocation for the life insurance division. This role involves rigorous oversight of fiscal reporting, risk assessment, and investment performance related to life insurance products. By analyzing market trends, the Chief Financial Officer, Mmld ensures that the company maintains the necessary reserves to meet long-term obligations to policyholders. Carol Kiesow collaborates with investment teams to optimize asset management strategies, directly influencing the firm's ability to provide competitive annuities and retirement plans. This leadership position requires precise financial modeling to support the company's growth in the insurance sector. Through the management of complex financial data, Kiesow provides the insights necessary for informed strategic decisions. The Chief Financial Officer, Mmld maintains a focus on fiscal discipline, ensuring that the organization remains a stable and trusted partner for individuals and businesses seeking comprehensive financial protection.
Jose Lapaan - Chief Financial Officer, Investment Partnerships Controllers Organization
Jose Lapaan, the Chief Financial Officer, Investment Partnerships Controllers Organization at MassMutual, directs the financial control and accounting functions for the firm's investment partnerships. This role involves overseeing the complex financial reporting requirements associated with diverse asset management portfolios. By implementing robust internal controls, the Chief Financial Officer, Investment Partnerships Controllers Organization ensures the accuracy and transparency of investment-related financial data. Jose Lapaan manages the reconciliation of partnership accounts, providing the necessary oversight to support the company's wealth management services. This leadership position requires deep expertise in financial regulations and investment structures to mitigate risk effectively. Through the coordination of accounting teams, Lapaan supports the strategic goals of the investment division. The Chief Financial Officer, Investment Partnerships Controllers Organization maintains a focus on operational integrity, ensuring that all investment activities align with the firm's commitment to financial security and regulatory compliance across all market operations.
Angela Otis - Sales Vice President & Chief Financial Officer
Angela Otis, the Sales Vice President & Chief Financial Officer at MassMutual, bridges the gap between revenue generation and fiscal management. This role involves driving sales growth for insurance and retirement products while maintaining strict oversight of the associated financial metrics. By analyzing sales performance data, the Sales Vice President & Chief Financial Officer identifies opportunities to expand the company's market presence. Angela Otis manages the financial planning for sales initiatives, ensuring that resources are allocated to maximize return on investment. This leadership position requires close collaboration with the network of financial professionals to align sales strategies with the firm's overall financial objectives. Through the integration of sales and finance, Otis optimizes the delivery of wealth management solutions to individuals and businesses. The Sales Vice President & Chief Financial Officer maintains a focus on sustainable growth, ensuring that revenue-generating activities remain profitable and consistent with the company's long-term financial health.
Christina Parisi-Fitze - Operations Chief Financial Officer & Director
Christina Parisi-Fitze, the Operations Chief Financial Officer & Director at MassMutual, manages the financial performance of the company's operational divisions. This role involves overseeing the budgeting, forecasting, and cost management for internal processes that support insurance and retirement services. By analyzing operational expenses, the Operations Chief Financial Officer & Director identifies areas for efficiency improvements to enhance overall profitability. Christina Parisi-Fitze directs the financial planning for operational projects, ensuring that resources are used effectively to support the firm's service delivery. This leadership position requires close coordination with operational teams to align financial goals with day-to-day activities. Through the management of financial reporting for operations, Parisi-Fitze provides the insights necessary to maintain a lean and effective organization. The Operations Chief Financial Officer & Director maintains a focus on fiscal responsibility, ensuring that the company's operational infrastructure remains sustainable and capable of supporting the firm's long-term commitment to financial security.
Lindsay S. - Chief Financial Officer, Finance Data Engineering Corporate Technology Data Management Corporate Finance
Lindsay S., the Chief Financial Officer, Finance Data Engineering Corporate Technology Data Management Corporate Finance at MassMutual, directs the financial strategy for the company's data and technology infrastructure. This role involves managing the budget and financial planning for large-scale data engineering and corporate technology projects. By overseeing the financial aspects of data management, the Chief Financial Officer, Finance Data Engineering Corporate Technology Data Management Corporate Finance ensures that investments in technology yield measurable improvements in business performance. Lindsay S. collaborates with the technology and finance teams to align data strategies with the firm's overall financial objectives. This leadership position requires a deep understanding of both financial management and data architecture to drive innovation. Through the management of financial resources for technology, S. supports the firm's ability to leverage data for better decision-making and client service. The Chief Financial Officer, Finance Data Engineering Corporate Technology Data Management Corporate Finance maintains a focus on fiscal discipline, ensuring that the company's technological investments remain profitable and aligned with long-term growth.
Stephanie Baker - Chief Operating Officer
Stephanie Baker, the Chief Operating Officer at MassMutual, manages the internal infrastructure required to deliver high-quality insurance and retirement products. This role involves optimizing business processes to enhance efficiency across the entire service network. By streamlining operational workflows, the Chief Operating Officer ensures that financial professionals receive the necessary support to provide superior asset management services. Stephanie Baker oversees the integration of technology into daily operations, facilitating seamless interactions between the company and its clients. This leadership position requires constant coordination with other C-suite members to align operational capacity with long-term growth objectives. Through the implementation of scalable systems, Baker improves the delivery of disability income and long-term care insurance solutions. The Chief Operating Officer maintains a focus on operational excellence, ensuring that the firm meets the evolving needs of families and businesses throughout the United States with precision and reliability.

Sherry Atkins - Manager, Business & Chief Operating Officer
Sherry Atkins, the Manager, Business & Chief Operating Officer at MassMutual, oversees the day-to-day business functions that enable the delivery of insurance and wealth management solutions. This role involves managing the operational teams responsible for client service and administrative support. By streamlining business processes, the Manager, Business & Chief Operating Officer ensures that the firm provides a seamless experience for individuals and families. Sherry Atkins coordinates with other departments to resolve operational challenges and improve service quality. This leadership position requires a focus on process improvement and team management to drive efficiency across the organization. Through the implementation of best practices, Atkins supports the firm's ability to meet the needs of its clients with speed and accuracy. The Manager, Business & Chief Operating Officer maintains a focus on operational excellence, ensuring that the company's business functions remain aligned with the overarching goal of providing reliable financial protection and investment services.
Carol Bittner - Chief of Staff
Carol Bittner, the Chief of Staff at MassMutual, coordinates the strategic priorities of the executive office to ensure organizational cohesion. This role involves managing high-level projects that span across insurance, retirement planning, and investment divisions. By facilitating communication between the leadership team and various departments, the Chief of Staff drives the execution of corporate initiatives. Carol Bittner monitors the progress of key business objectives, ensuring that resources align with the company's mission of providing financial security. This position requires deep engagement with the firm's operational strategy to resolve bottlenecks and improve decision-making speed. Through the management of executive workflows, Bittner supports the effective implementation of wealth management services. The Chief of Staff maintains a focus on organizational health, ensuring that the leadership team remains agile and responsive to market demands. This role directly impacts the efficiency of the entire corporate structure, fostering a culture of accountability and strategic alignment.
Carmina DeAngelis - Executive Liaison, Office of the Chief Information Officer
Carmina DeAngelis, the Executive Liaison, Office of the Chief Information Officer at MassMutual, facilitates the alignment between technological infrastructure and business strategy. This role involves managing the communication flow between the information technology department and other executive functions. By coordinating cross-departmental projects, the Executive Liaison, Office of the Chief Information Officer ensures that digital transformation efforts support the delivery of insurance and investment services. Carmina DeAngelis monitors the implementation of new technologies, ensuring that these tools enhance the efficiency of financial planning and asset management. This leadership position requires a deep understanding of both technical requirements and business needs to drive innovation. Through the management of key stakeholder relationships, DeAngelis supports the firm's ability to leverage data for better client outcomes. The Executive Liaison, Office of the Chief Information Officer maintains a focus on operational agility, ensuring that the company's technology stack remains robust and capable of supporting future growth.
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