Leadership Overview
Massanutten has 4 executives leading key functions including finance, technology, operations, and human resources.
Dedicated to providing exceptional guest experiences, Massanutten offers a comprehensive vacation destination with diverse amenities and seasonal activities, driving significant regional tourism and economic impact.
Dedicated to providing exceptional guest experiences, Massanutten offers a comprehensive vacation destination with diverse amenities and seasonal activities, driving significant regional tourism and economic impact.
Leadership Roles at Massanutten
Courtney Wenleder - Chief Financial Officer
Courtney Wenleder, the Chief Financial Officer at Massanutten, directs all financial operations and strategic fiscal planning. Overseeing budgeting, forecasting, and financial reporting, Wenleder ensures robust financial health for the resort's extensive operations, including its water park, golf courses, and seasonal snow sports facilities. This leadership role involves managing capital expenditures for property enhancements and maintaining strong relationships with financial institutions. By optimizing resource allocation across diverse revenue streams, Courtney Wenleder directly supports the company's long-term profitability and sustainable growth. The Chief Financial Officer's oversight extends to risk management and compliance, safeguarding the resort's assets and ensuring adherence to all financial regulations. This critical function underpins the resort's ability to invest in new attractions and maintain its status as a premier vacation destination.
Steven Krohn - President & Chief Operating Officer
Steven Krohn, the President & Chief Operating Officer at Massanutten, directs the overall strategic execution and day-to-day operations of the entire resort. Krohn oversees all functional areas, including hospitality, recreation, dining, and seasonal sports, ensuring alignment with the company's mission to provide an exceptional vacation experience. This leadership role involves optimizing operational efficiency across the water park, golf courses, spa, and snow sports facilities. By driving strategic initiatives and fostering a culture of excellence, Steven Krohn enhances guest satisfaction and operational performance. The President & Chief Operating Officer's purview includes managing key stakeholder relationships and ensuring the resort's continued success and expansion. Krohn's leadership ensures the seamless integration of all resort amenities and services, solidifying Massanutten's position as a premier destination.
Phillip Langeberg - Chief Technology Officer
Phillip Langeberg, the Chief Technology Officer at Massanutten, architects and executes the resort's comprehensive technology strategy. Overseeing all IT infrastructure, digital platforms, and data management systems, Langeberg ensures seamless technological integration across all guest-facing and operational departments. This includes managing the systems that support online bookings, guest services, and the operational efficiency of the water park, golf courses, and snow sports facilities. By driving innovation in digital guest experiences and internal operational tools, Phillip Langeberg enhances service delivery and operational effectiveness. The Chief Technology Officer's responsibilities encompass cybersecurity, ensuring the protection of sensitive guest and company data. Langeberg's strategic vision enables Massanutten to leverage technology for improved guest satisfaction and competitive advantage in the hospitality sector.
Lee Lorimer - Chief Human Resources Officer
Lee Lorimer, the Chief Human Resources Officer at Massanutten, leads all human capital strategies and talent management initiatives. Overseeing recruitment, employee development, compensation, and benefits, Lorimer ensures a highly skilled and motivated workforce to support the resort's extensive operations. This role is critical in fostering a positive and productive work environment across all departments, from the water park and golf courses to dining and seasonal snow sports. By developing robust HR programs and promoting employee engagement, Lee Lorimer directly contributes to the exceptional guest service Massanutten provides. The Chief Human Resources Officer's strategic focus includes cultivating a strong organizational culture and ensuring compliance with labor laws. Lorimer's expertise is vital in attracting and retaining top talent, essential for maintaining the resort's high standards and operational excellence.