Macomb County Community Mental Health Executive and Leadership Team

Richard Carpenter, the Interim Chief Financial Officer at Macomb County Community Mental Health, directs the fiscal strategy and budgetary planning for the entire agency. Overseeing the allocation of funds for mental health and developmental disability services, the Interim Chief Financial Officer ensures the long-term financial health of the organization. Richard Carpenter manages revenue cycle operations and monitors expenditures to maximize the impact of available resources. By implementing rigorous financial controls, the Interim Chief Financial Officer maintains compliance with state and federal funding requirements. This leadership role involves analyzing cost-efficiency across all clinical departments to support sustainable growth. Through the preparation of detailed financial reports, the Interim Chief Financial Officer provides the board with the insights needed for informed decision-making. Carpenter drives the optimization of billing processes to improve cash flow. Ultimately, the Interim Chief Financial Officer secures the fiscal foundation required to provide essential community health services.

Thomas Cole, the Chief Information Officer at Macomb County Community Mental Health, architects the digital infrastructure necessary for secure patient data management. Overseeing the implementation of electronic health records, the Chief Information Officer ensures compliance with federal privacy mandates while enhancing clinical workflow efficiency. Thomas Cole directs the cybersecurity strategy to protect sensitive information across the entire network. By modernizing internal communication systems, the Chief Information Officer facilitates seamless collaboration between diverse treatment teams. This leadership role involves evaluating emerging health technologies to improve diagnostic accuracy and patient outcomes. Through the deployment of scalable software solutions, the Chief Information Officer supports the organization's commitment to data-driven care. Cole manages the technical staff responsible for maintaining system uptime and reliability. Ultimately, the Chief Information Officer provides the technological foundation required to deliver effective mental health and substance use services to the community.

Traci Agius, the Chief of Staff at Macomb County Community Mental Health, coordinates executive initiatives and aligns departmental goals with the overarching mission of the organization. Overseeing the administrative functions of the leadership team, the Chief of Staff ensures that strategic objectives receive proper focus and execution. Traci Agius manages internal communications and facilitates high-level decision-making processes to maintain organizational cohesion. By streamlining the flow of information between the board and operational units, the Chief of Staff enhances the agility of the entire agency. This leadership role involves managing complex projects that span multiple service areas, including developmental disability support and substance use treatment. Through the development of internal policies, the Chief of Staff promotes operational transparency and accountability. Agius drives the alignment of resources with long-term community health goals. Ultimately, the Chief of Staff secures the organizational structure necessary for sustained growth and effective service delivery.

Helen Klingert, the Chief Operations Officer at Macomb County Community Mental Health, manages the logistical framework and service delivery systems that support patient care. Overseeing the daily operations of treatment facilities, the Chief Operations Officer ensures that all programs function efficiently to meet the needs of the community. Helen Klingert coordinates the deployment of staff and resources to maintain high-quality service standards across all mental health and substance use departments. By optimizing facility management and supply chain processes, the Chief Operations Officer reduces operational bottlenecks. This leadership role involves collaborating with clinical leaders to refine patient intake and discharge procedures. Through the continuous assessment of operational performance, the Chief Operations Officer drives improvements in service accessibility. Klingert manages the integration of new service lines to address evolving community health demands. Ultimately, the Chief Operations Officer secures the operational excellence necessary to deliver reliable, compassionate care to all patients.

Carmen Serpa, the Chief Medical Officer at Macomb County Community Mental Health, directs the clinical standards and medical governance for all treatment services. Overseeing the professional development of medical staff, the Chief Medical Officer ensures that evidence-based practices guide every aspect of patient care. Carmen Serpa manages the quality assurance programs for mental health, substance use, and developmental disability services. By establishing rigorous clinical protocols, the Chief Medical Officer maintains the highest levels of patient safety and therapeutic efficacy. This leadership role involves collaborating with the executive team to integrate medical expertise into the broader strategic vision of the agency. Through the oversight of clinical outcomes, the Chief Medical Officer drives continuous improvement in treatment methodologies. Serpa manages the recruitment and retention of specialized medical personnel to support the diverse needs of the community. Ultimately, the Chief Medical Officer secures the clinical integrity required to provide exceptional behavioral health services.

James Losey, the Deputy Director at Macomb County Community Mental Health, manages the daily execution of clinical service delivery across the organization. Overseeing the integration of mental health and substance use programs, the Deputy Director ensures that all treatment protocols align with state regulatory standards. James Losey coordinates with department heads to optimize resource allocation for developmental disability services. By streamlining administrative workflows, the Deputy Director improves access to care for residents throughout the Michigan region. This leadership role involves constant evaluation of service quality metrics to maintain high standards of patient support. Through rigorous oversight of clinical programs, the Deputy Director fosters a culture of accountability and excellence. Losey drives the implementation of new care models designed to address complex behavioral health needs. Ultimately, the Deputy Director secures the operational stability required to support the mission of providing accessible, high-quality community health resources.