Lumen Executive and Leadership Team

August, 2026

Leadership Overview

Lumen has 10 executives leading key functions including information technology, service assurance, enterprise architecture, project management, financial transformation, human resources, and revenue growth.

Focused on accelerating digital transformation, Lumen delivers advanced networking, edge cloud, and cybersecurity solutions to empower global enterprises through intuitive, secure, and high-performance technology environments.

Leadership Roles at Lumen

  • Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration - Derek Gibbons
  • Chief Information Officer - Chad Naeger
  • Service Assurance Chief of Staff - Camille Miller
  • Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer - Kewan Raheem
  • Senior Director, Project Management Office & Chief of Staff - Daniel Eddinger
  • HR Associate & Manager & Head For HR Chief of Staff (India) - Sharol Correa
  • Senior Director, Chief of Staff - Tyson Erdman
  • Executive VP & Chief Revenue Officer & Head of Public Sector - Jeffery Sharritts
  • Senior Director and Chief of Staff, Lumen Technologies - Dina Melo
  • Engineering Construction & Operations Northwest Region Chief of Staff - Ryan LaMar
  • Derek Gibbons - Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration

    Derek Gibbons, the Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration at Lumen, manages the strategic alignment of financial and operational transformation efforts. Gibbons oversees the execution of large-scale organizational changes designed to improve fiscal health and service delivery. By analyzing financial performance, the Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration ensures that resources support the company's core mission of connecting people and data. This leadership role involves bridging the gap between executive vision and departmental execution. Derek Gibbons drives initiatives that simplify business processes and reduce operational complexity. Through the coordination of cross-functional transformation projects, the Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration enhances the company's ability to scale effectively. Gibbons maintains focus on long-term value creation. Ultimately, the Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration secures the financial and operational stability required for sustained growth.
    Derek Gibbons

    Chad Naeger - Chief Information Officer

    Chad Naeger, the Chief Information Officer at Lumen, directs the internal digital infrastructure and enterprise data systems. Naeger oversees the integration of advanced cloud platforms to support global communication services. By modernizing legacy frameworks, the Chief Information Officer ensures that internal technology environments remain secure and highly scalable. This leadership role involves managing complex data architectures that facilitate rapid connectivity for business clients. Chad Naeger drives the adoption of automated workflows to increase operational efficiency across the organization. Through the implementation of robust cybersecurity protocols, the Chief Information Officer protects critical assets while enabling seamless data flow. Naeger maintains alignment with the broader corporate mission by prioritizing user-friendly technology solutions. Ultimately, the Chief Information Officer optimizes the digital backbone of the company to support sustained growth and innovation in the competitive telecommunications landscape.

    Camille Miller - Service Assurance Chief of Staff

    Camille Miller, the Service Assurance Chief of Staff at Lumen, manages the operational reliability of global communication networks. Miller coordinates cross-functional teams to maintain high uptime standards for edge cloud and networking services. By streamlining service delivery processes, the Service Assurance Chief of Staff ensures that client technology environments remain productive and intuitive. This leadership role involves analyzing performance metrics to identify potential bottlenecks in service provision. Camille Miller drives initiatives that enhance the quality of managed services provided to enterprise customers. Through rigorous oversight of assurance protocols, the Service Assurance Chief of Staff mitigates risks and improves overall customer satisfaction. Miller facilitates communication between technical departments and executive leadership to ensure strategic goals align with operational realities. Ultimately, the Service Assurance Chief of Staff secures the integrity of the network infrastructure to support the company's commitment to reliable connectivity.

    Kewan Raheem - Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer

    Kewan Raheem, the Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer at Lumen, designs the technical roadmap for next-generation networking solutions. Raheem architects scalable cloud frameworks that support the company's global data and application connectivity goals. By evaluating emerging technologies, the Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer ensures that the organization maintains a competitive edge in cybersecurity and edge computing. This leadership role involves advising senior management on long-term technology investments. Kewan Raheem drives the development of intuitive platforms that simplify complex digital environments for business clients. Through the alignment of technical strategy with market demands, the Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer fosters innovation across all service lines. Raheem optimizes system performance to deliver superior user experiences. Ultimately, the Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer secures the company's position as a leader in communications services.

    Daniel Eddinger - Senior Director, Project Management Office & Chief of Staff

    Daniel Eddinger, the Senior Director, Project Management Office & Chief of Staff at Lumen, governs the execution of strategic initiatives across the enterprise. Eddinger oversees the project management lifecycle to ensure that networking and cybersecurity deployments meet strict timelines and quality standards. By standardizing operational procedures, the Senior Director, Project Management Office & Chief of Staff improves resource allocation and project transparency. This leadership role involves coordinating with various departments to remove obstacles and accelerate the delivery of managed services. Daniel Eddinger drives the adoption of agile methodologies to enhance organizational responsiveness. Through the rigorous monitoring of project milestones, the Senior Director, Project Management Office & Chief of Staff ensures that all initiatives support the company's growth objectives. Eddinger facilitates collaboration between teams to maintain focus on core business outcomes. Ultimately, the Senior Director, Project Management Office & Chief of Staff optimizes internal processes to drive efficiency and project success.

    Sharol Correa - HR Associate & Manager & Head For HR Chief of Staff (India)

    Sharol Correa, the HR Associate & Manager & Head For HR Chief of Staff (India) at Lumen, directs human capital strategies within the regional operations. Correa oversees talent development and organizational culture initiatives to support the company's global workforce. By implementing effective HR policies, the HR Associate & Manager & Head For HR Chief of Staff (India) ensures that the regional team remains aligned with the broader corporate objectives. This leadership role involves managing employee engagement and performance management systems. Sharol Correa drives the recruitment and retention of top-tier talent to support the company's networking and cybersecurity service goals. Through the optimization of HR workflows, the HR Associate & Manager & Head For HR Chief of Staff (India) enhances operational productivity. Correa facilitates communication between regional staff and global leadership to ensure consistency in corporate values. Ultimately, the HR Associate & Manager & Head For HR Chief of Staff (India) fosters a high-performance environment that drives business growth.

    Tyson Erdman - Senior Director, Chief of Staff

    Tyson Erdman, the Senior Director, Chief of Staff at Lumen, manages the strategic priorities and operational flow for the executive office. Erdman oversees the coordination of high-level initiatives that impact the company's global communications services. By streamlining executive decision-making processes, the Senior Director, Chief of Staff ensures that leadership remains focused on driving business growth and innovation. This leadership role involves managing complex stakeholder relationships and ensuring that departmental goals align with the company's mission. Tyson Erdman drives the implementation of strategic projects that enhance the delivery of networking and edge cloud solutions. Through the rigorous oversight of operational performance, the Senior Director, Chief of Staff mitigates risks and identifies opportunities for improvement. Erdman facilitates cross-departmental collaboration to ensure seamless execution of corporate strategy. Ultimately, the Senior Director, Chief of Staff optimizes the executive office to support the company's commitment to providing user-friendly and secure technology environments.

    Jeffery Sharritts - Executive VP & Chief Revenue Officer & Head of Public Sector

    Jeffery Sharritts, the Executive VP & Chief Revenue Officer & Head of Public Sector at Lumen, directs the global sales strategy and revenue generation efforts. Sharritts oversees the expansion of networking, edge cloud, and cybersecurity services within the public sector and enterprise markets. By identifying new market opportunities, the Executive VP & Chief Revenue Officer & Head of Public Sector ensures that the company maintains a strong competitive position. This leadership role involves managing large-scale client relationships and driving the adoption of managed services. Jeffery Sharritts drives the alignment of sales initiatives with the company's mission to ignite business growth. Through the optimization of the sales funnel, the Executive VP & Chief Revenue Officer & Head of Public Sector increases market share and revenue stability. Sharritts coordinates with technical teams to ensure that service offerings meet the specific needs of government and enterprise clients. Ultimately, the Executive VP & Chief Revenue Officer & Head of Public Sector secures long-term financial success.
    Jeffery Sharritts

    Dina Melo - Senior Director and Chief of Staff, Lumen Technologies

    Dina Melo, the Senior Director and Chief of Staff, Lumen Technologies at Lumen, manages the strategic operations and administrative functions of the executive leadership team. Melo oversees the integration of corporate initiatives across the organization to ensure consistent service delivery. By facilitating communication between departments, the Senior Director and Chief of Staff, Lumen Technologies ensures that all teams remain aligned with the company's mission of connecting people and data. This leadership role involves managing complex projects that support the company's growth in the global communications market. Dina Melo drives the implementation of operational improvements that enhance efficiency and productivity. Through the rigorous oversight of strategic priorities, the Senior Director and Chief of Staff, Lumen Technologies mitigates operational risks and supports the achievement of business goals. Melo coordinates with various stakeholders to ensure the successful execution of corporate strategy. Ultimately, the Senior Director and Chief of Staff, Lumen Technologies optimizes the executive office to support the company's commitment to innovation.

    Ryan LaMar - Engineering Construction & Operations Northwest Region Chief of Staff

    Ryan LaMar, the Engineering Construction & Operations Northwest Region Chief of Staff at Lumen, directs the infrastructure development and operational maintenance within the Northwest region. LaMar oversees the construction of networking assets and the deployment of edge cloud solutions to support regional connectivity. By managing the operational lifecycle of physical and digital infrastructure, the Engineering Construction & Operations Northwest Region Chief of Staff ensures that service delivery remains reliable and secure. This leadership role involves coordinating with engineering teams to optimize network performance and capacity. Ryan LaMar drives initiatives that improve the speed and efficiency of infrastructure deployment. Through the rigorous oversight of regional operations, the Engineering Construction & Operations Northwest Region Chief of Staff mitigates technical risks and enhances service quality. LaMar facilitates collaboration between construction and operations teams to ensure alignment with corporate standards. Ultimately, the Engineering Construction & Operations Northwest Region Chief of Staff secures the regional infrastructure required to support the company's global communications services.

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    Frequently Asked Questions Regarding Lumen Top Executives and Leadership Team

    Who leads Lumen?
    Lumen is led by Derek Gibbons (Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration), along with executives such as Chad Naeger (Chief Information Officer) and Camille Miller (Service Assurance Chief of Staff).
    Who is part of Lumen’s executive team?
    The executive team of Lumen includes leaders such as Derek Gibbons (Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration), Chad Naeger (Chief Information Officer), Camille Miller (Service Assurance Chief of Staff) and other senior executives.
    How many executives does Lumen have?
    Lumen has 10 executives leading key business areas.
    What roles are included in Lumen’s leadership team?
    The leadership team of Lumen includes roles such as Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration, Chief Information Officer, Service Assurance Chief of Staff, Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer, Senior Director, Project Management Office & Chief of Staff.