Lumen Executive and Leadership Team

Derek Gibbons, the Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration at Lumen, directs the financial and operational transformation programs that drive long-term value. Gibbons manages the strategic alignment of capital investments with the company's core networking and cloud service offerings. By overseeing complex transformation initiatives, the Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration ensures that the organization remains lean and responsive to market shifts. Derek Gibbons collaborates with financial leadership to optimize cost structures and improve profitability across global operations. This leadership role involves managing high-stakes projects that redefine how the company delivers value to its clients. Through rigorous oversight of transformation milestones, Gibbons maintains the financial health of the enterprise. The Chief of Staff To the President and Chief Financial Officer. Head of Transformation Orchestration focuses on building a sustainable foundation for future growth.

Kelly Raymer, the Chief of Staff at Lumen, directs internal operational workflows to ensure alignment with corporate growth objectives. Raymer manages cross-functional communication channels, facilitating seamless interaction between executive leadership and departmental heads. By streamlining administrative processes, the Chief of Staff enhances organizational agility across global markets. Raymer monitors key performance indicators to verify that business units meet established milestones for networking and cybersecurity service delivery. This leadership role involves synthesizing complex data into actionable insights for the executive team. Through rigorous oversight of internal projects, Kelly Raymer maintains high standards of operational efficiency. The Chief of Staff consistently evaluates resource allocation to support the broader mission of connecting people, data, and applications. Ultimately, Raymer drives the internal cohesion necessary for maintaining a competitive edge in the global communications services sector.

Samuel Alfano, the Lumen Connected Ecosystems Field Chief Technology Officer at Lumen, architects advanced networking frameworks to support modern business infrastructure. Alfano drives the integration of edge cloud and cybersecurity solutions, ensuring that client environments remain secure and highly productive. By engaging directly with enterprise partners, the Field Chief Technology Officer identifies emerging technical requirements across North American and international markets. Samuel Alfano translates these market demands into scalable product roadmaps that leverage the company's global communications assets. This role requires constant collaboration with engineering teams to refine the intuitive nature of managed services. Through technical leadership, Alfano accelerates the deployment of high-speed connectivity tools. The Field Chief Technology Officer maintains a focus on innovation, ensuring that the ecosystem remains responsive to rapid shifts in digital demand. Ultimately, Alfano secures the technical foundation required for sustained business growth.

Sharol Correa, the HR Associate & Manager & Head For HR Chief of Staff (India) at Lumen, directs human capital strategies across the South Asian operational theater. Correa manages talent acquisition and employee development programs designed to foster a culture of high-performance technology delivery. By aligning regional workforce capabilities with global corporate objectives, the HR Associate & Manager & Head For HR Chief of Staff (India) ensures that teams possess the necessary expertise to support complex networking and cloud services. Sharol Correa oversees organizational design initiatives that promote efficiency and employee engagement. This leadership role involves navigating diverse regulatory landscapes while maintaining consistent corporate standards. Through strategic workforce planning, Correa optimizes the talent pipeline to meet the evolving needs of the business. The HR Associate & Manager & Head For HR Chief of Staff (India) maintains a focus on building resilient teams capable of driving innovation in the communications sector.

Kewan Raheem, the Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer at Lumen, designs robust digital frameworks that underpin global communications services. Raheem architects scalable cloud infrastructure, ensuring that data and applications remain accessible and secure for enterprise clients. By providing high-level advisory services, the Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer guides the company's long-term technology investment strategy. Kewan Raheem evaluates emerging cybersecurity threats and implements proactive defense mechanisms across the network. This leadership role involves bridging the gap between complex technical requirements and business-friendly service delivery. Through rigorous analysis of infrastructure performance, Raheem optimizes the reliability of managed services. The Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer maintains a focus on future-proofing the company's technological assets. Ultimately, Raheem ensures that the organization remains at the forefront of the global communications industry.

Camille Miller, the Service Assurance Chief of Staff at Lumen, directs the operational protocols that guarantee high-quality delivery of networking and managed services. Miller monitors service level agreements to ensure that client environments maintain peak performance and reliability. By coordinating between technical support teams and executive leadership, the Service Assurance Chief of Staff identifies bottlenecks in service delivery and implements corrective measures. Camille Miller oversees the implementation of automated monitoring tools that enhance the user-friendly nature of the company's technology stack. This leadership role involves analyzing incident reports to drive continuous improvement in network stability. Through proactive management of service assurance processes, Miller minimizes downtime and maximizes productivity for enterprise customers. The Service Assurance Chief of Staff maintains a focus on operational excellence across all global service regions. Ultimately, Miller secures the trust of clients by ensuring consistent, high-quality performance of all communications solutions.

Tyson Erdman, the Senior Director, Chief of Staff at Lumen, directs strategic initiatives that streamline organizational decision-making processes. Erdman manages the flow of information between the executive office and various business units, ensuring that corporate goals remain clear and actionable. By facilitating high-level planning sessions, the Senior Director, Chief of Staff aligns departmental activities with the company's mission of igniting business growth. Tyson Erdman oversees the execution of cross-functional projects that enhance the delivery of networking and cybersecurity solutions. This leadership role involves synthesizing operational data to support informed executive choices. Through careful coordination of resources, Erdman maintains the momentum of key strategic programs. The Senior Director, Chief of Staff focuses on removing operational friction to improve overall business agility. Ultimately, Erdman drives the internal alignment necessary for the company to maintain its position as a leader in global communications services.

Jarod Stokes, the Chief Technology Officer, Office of at Lumen, directs the research and development efforts that fuel the company's technological evolution. Stokes manages the exploration of emerging networking and edge cloud capabilities to ensure that the service portfolio remains cutting-edge. By advising the executive team on technical trends, the Chief Technology Officer, Office of shapes the long-term innovation strategy. Jarod Stokes oversees the integration of new cybersecurity features into existing managed services, enhancing the security posture of enterprise clients. This leadership role involves fostering partnerships with technology vendors to expand the company's capabilities. Through strategic technical oversight, Stokes ensures that all solutions remain intuitive and productive for end-users. The Chief Technology Officer, Office of maintains a focus on driving the next generation of communications infrastructure. Ultimately, Stokes secures the company's technological leadership in a rapidly changing global market.

Sze Lye, the Ergs Lead Chief of Staff ( Enterprise Operations Legal, APAC, APAC) at Lumen, directs operational and legal compliance frameworks across the Asia-Pacific region. Lye manages the intersection of enterprise operations and regulatory requirements, ensuring that all business activities adhere to local and international standards. By coordinating with legal and operational teams, the Ergs Lead Chief of Staff ( Enterprise Operations Legal, APAC, APAC) mitigates risk while supporting the rapid deployment of networking services. Sze Lye oversees the implementation of regional policies that align with the company's global mission of secure and effortless connectivity. This leadership role involves navigating complex legal environments to facilitate smooth business expansion. Through diligent oversight of operational workflows, Lye maintains the integrity of the company's service delivery in the APAC market. The Ergs Lead Chief of Staff ( Enterprise Operations Legal, APAC, APAC) focuses on building a compliant and efficient operational foundation for regional growth.

Daniel Eddinger, the Senior Director, Project Management Office & Chief of Staff at Lumen, directs the execution of critical business projects that support the company's networking and cloud service goals. Eddinger manages the project management office to ensure that all initiatives remain on schedule and within budget. By standardizing project delivery methodologies, the Senior Director, Project Management Office & Chief of Staff enhances the efficiency of cross-functional teams. Daniel Eddinger oversees the tracking of key project milestones, providing the executive team with visibility into operational progress. This leadership role involves resolving resource conflicts and ensuring that project outcomes align with the company's strategic objectives. Through rigorous project governance, Eddinger maintains high standards of execution across all business units. The Senior Director, Project Management Office & Chief of Staff focuses on driving the successful delivery of complex technology solutions. Ultimately, Eddinger ensures that the organization achieves its growth targets through disciplined project management.