Leadership Overview
Lumen has 10 executives leading key functions including technology, operations, and revenue generation.
Driven by innovation, Lumen ignites business growth by connecting people, data, and applications quickly, securely, and effortlessly, delivering user-friendly technology environments.
Driven by innovation, Lumen ignites business growth by connecting people, data, and applications quickly, securely, and effortlessly, delivering user-friendly technology environments.
Leadership Roles at Lumen
Chad Naeger - Chief Information Officer
Chad Naeger, the Chief Information Officer at Lumen, directs the company's information technology strategy and infrastructure. Overseeing all aspects of the IT department, Naeger ensures the seamless operation of internal systems that support Lumen's global communications services. This leadership role involves architecting robust, scalable IT solutions that align with the company's mission to connect people, data, and applications. By optimizing technology environments, Chad Naeger drives efficiency and enhances the user-friendly, intuitive experience for both employees and clients. The Chief Information Officer's responsibilities extend to cybersecurity, data management, and the implementation of cutting-edge technologies that maintain Lumen's competitive edge in the market. This executive ensures that the technological backbone of Lumen is secure, reliable, and capable of supporting rapid business growth and evolving client needs.
Aveena Mathew - Chief of Staff
Aveena Mathew, the Chief of Staff at Lumen, provides strategic support and operational oversight to executive leadership. Mathew coordinates key initiatives, drives cross-functional alignment, and ensures the efficient execution of company objectives. This role is critical in translating high-level strategy into actionable plans, facilitating communication across departments, and managing complex projects. By streamlining operations and enhancing organizational effectiveness, Aveena Mathew contributes directly to Lumen's mission of igniting business growth through seamless connectivity. The Chief of Staff's responsibilities include managing executive calendars, preparing for board meetings, and acting as a liaison between various teams to foster collaboration. Mathew's leadership ensures that Lumen's operations are optimized for delivering secure, effortless, and productive technology environments to clients worldwide.
Sharol Correa - HR Associate & Manager & Head For HR Chief of Staff (India)
Sharol Correa, the HR Associate & Manager & Head For HR Chief of Staff (India) at Lumen, leads human resources functions and strategic initiatives within the Indian operations. Correa manages HR operations, talent acquisition, employee relations, and ensures alignment with global HR policies. This position is vital for cultivating a productive and engaging work environment that supports Lumen's growth objectives in the region. By overseeing HR strategies, Sharol Correa ensures that the workforce is equipped to deliver Lumen's core services of connecting people, data, and applications. The responsibilities include developing HR programs that foster employee development and retention, crucial for maintaining high service standards. Correa's leadership in India is instrumental in building a strong, capable team that upholds the company's commitment to delivering user-friendly and secure technology solutions.
Ryan LaMar - Engineering Construction & Operations Northwest Region Chief of Staff
Ryan LaMar, the Engineering Construction & Operations Northwest Region Chief of Staff at Lumen, directs operational strategies and project execution within the Northwest region. LaMar oversees engineering, construction, and operational activities, ensuring the efficient deployment and maintenance of Lumen's network infrastructure. This role is critical for connecting communities and businesses, enabling seamless data flow and application access. By managing complex projects and optimizing resource allocation, Ryan LaMar directly supports Lumen's commitment to delivering secure and reliable communication services. The Chief of Staff's responsibilities include ensuring compliance with safety standards, managing budgets, and coordinating with regional teams to achieve operational excellence. LaMar's leadership ensures that the Northwest region's infrastructure is robust, scalable, and capable of meeting the evolving demands of Lumen's clientele.
Kewan Raheem - Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer
Kewan Raheem, the Principal Enterprise Architect & Advisory Chief Information Officer & Chief Technology Officer at Lumen, shapes the company's technology vision and architectural roadmap. Raheem guides the design and implementation of enterprise-wide technology solutions, ensuring they are scalable, secure, and aligned with Lumen's strategic goals. This executive role is pivotal in driving innovation and ensuring that Lumen's infrastructure effectively connects people, data, and applications. By defining technology standards and best practices, Kewan Raheem enhances the delivery of user-friendly and productive technology environments. The responsibilities encompass evaluating emerging technologies, overseeing complex system integrations, and advising on technology investments. Raheem's expertise ensures that Lumen maintains a leading position in providing advanced networking, edge cloud, and cybersecurity solutions.
Jeffery Sharritts - Executive VP & Chief Revenue Officer & Head of Public Sector
Jeffery Sharritts, the Executive VP & Chief Revenue Officer & Head of Public Sector at Lumen, drives revenue growth and leads the company's engagement with public sector clients. Sharritts oversees all sales operations, developing strategies to expand market share and enhance customer relationships across diverse industries. This executive role is crucial for igniting business growth by ensuring Lumen's solutions effectively connect clients' needs with technological capabilities. By focusing on revenue generation and strategic partnerships, Jeffery Sharritts directly impacts Lumen's market position and financial performance. The responsibilities include managing sales teams, setting revenue targets, and cultivating key accounts, particularly within government and public service sectors. Sharritts' leadership ensures that Lumen delivers secure, effortless, and productive technology environments that meet the unique demands of public sector organizations.

Dina Melo - Senior Director and Chief of Staff, Lumen Technologies
Dina Melo, the Senior Director and Chief of Staff, Lumen Technologies, provides critical operational and strategic support across the organization. Melo facilitates the execution of key business initiatives, enhances cross-departmental communication, and manages complex projects to ensure alignment with Lumen's overarching goals. This role is essential for optimizing internal processes and driving efficiency, enabling Lumen to connect people, data, and applications seamlessly. By coordinating efforts and streamlining workflows, Dina Melo contributes to the delivery of user-friendly and productive technology environments. The responsibilities include supporting executive decision-making, managing strategic planning processes, and ensuring that operational activities align with the company's mission. Melo's contributions are vital for maintaining the agility and effectiveness required in Lumen's dynamic market landscape.
Lori Phillips - Senior Director, Chief of Staff
Lori Phillips, the Senior Director, Chief of Staff at Lumen, plays a pivotal role in driving strategic execution and operational excellence. Phillips coordinates critical projects, enhances communication channels, and ensures the effective implementation of company-wide initiatives. This position is fundamental to supporting Lumen's mission of igniting business growth by connecting people, data, and applications with speed and security. By optimizing operational frameworks and fostering collaboration, Lori Phillips contributes to the creation of intuitive and productive technology environments for clients. The responsibilities include managing executive priorities, facilitating strategic planning sessions, and ensuring alignment across various business units. Phillips' leadership ensures that Lumen's operational capabilities are robust and responsive to market demands.
Patricia Bogan - Director, Program Management & Chief of Staff
Patricia Bogan, the Director, Program Management & Chief of Staff at Lumen, oversees critical program initiatives and provides strategic operational support. Bogan directs complex projects, ensuring their timely and successful completion while aligning with Lumen's core business objectives. This role is essential for connecting clients with Lumen's advanced networking, edge cloud, and cybersecurity solutions, facilitating business growth. By managing program portfolios and driving operational efficiency, Patricia Bogan enhances the delivery of secure and effortless technology environments. The responsibilities include resource allocation, risk management, and stakeholder communication across various programs. Bogan's leadership ensures that Lumen's project execution is robust and contributes directly to the company's commitment to providing user-friendly and productive technology solutions.
Amanda Pepe - Director. Partner Experience and Chief of Staff
Amanda Pepe, the Director. Partner Experience and Chief of Staff at Lumen, focuses on enhancing the experience for Lumen's strategic partners and driving operational efficiency. Pepe develops and implements strategies to strengthen partner relationships, ensuring seamless collaboration and mutual growth. This role is critical in extending Lumen's reach and impact by enabling partners to effectively leverage Lumen's capabilities to connect clients with data, applications, and services. By optimizing partner engagement and internal processes, Amanda Pepe contributes to the delivery of user-friendly and productive technology environments. The responsibilities include managing partner programs, coordinating cross-functional support for partners, and driving initiatives that improve the overall partner ecosystem. Pepe's leadership ensures that Lumen's partner network is a key driver of business success and client satisfaction.
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