Key Bank Executive and Leadership Team

November, 2026

Leadership Overview

Key Bank has 10 executives leading key functions including investment management, operational efficiency, information technology, financial oversight, and strategic engagement.

Committed to fostering financial wellness for every client, Key Bank delivers comprehensive personal banking solutions and investment tools to empower long-term economic stability across diverse communities.

Leadership Roles at Key Bank

  • Chief Financial Officer, Consumer Bank & Laurel Road - Allison Spieles
  • Chief Financial Officer, Institutional Bank - Gregory Kurtz
  • Chief Operating Officer - Douglas Preiser
  • President, Community Development Lending Investment & National Affordable Housing Platform - Robert Likes
  • Chief Information Officer - Keith Silvestri
  • Chief of Staff & Enablement & Strategy Director, Engagement - Trese Cintron
  • Executive Assistant To Chief Human Resources Officer - Jason Valentino
  • Chief Communications Officer - Susan Donlan
  • Managing Director - Alison Sammon
  • Managing Director - Dana Philbin
  • Allison Spieles - Chief Financial Officer, Consumer Bank & Laurel Road

    Allison Spieles, the Chief Financial Officer, Consumer Bank & Laurel Road at Key Bank, directs the financial planning and fiscal strategy for consumer-facing divisions. Spieles oversees budget management, revenue forecasting, and capital allocation for student loan refinancing and personal banking products. The Chief Financial Officer, Consumer Bank & Laurel Road architects financial models that assess the profitability of new lending initiatives. By monitoring economic indicators, Spieles ensures that the consumer bank maintains a healthy balance sheet while supporting growth. Allison Spieles drives the financial integration of Laurel Road, focusing on maximizing the impact of specialized lending services. This leadership role involves reporting to the executive board on fiscal performance and identifying areas for cost optimization. Through rigorous financial oversight, the Chief Financial Officer, Consumer Bank & Laurel Road supports the delivery of competitive interest rates and financial wellness tools, ensuring the long-term sustainability of the consumer banking portfolio.

    Gregory Kurtz - Chief Financial Officer, Institutional Bank

    Gregory Kurtz, the Chief Financial Officer, Institutional Bank at Key Bank, directs the financial operations and strategic investment planning for the institutional division. Kurtz oversees the management of large-scale capital assets and institutional lending portfolios. The Chief Financial Officer, Institutional Bank architects complex financial strategies to support corporate clients and institutional partners. By analyzing market volatility and interest rate fluctuations, Kurtz ensures that the institutional bank remains resilient and profitable. Gregory Kurtz drives the development of financial reporting systems that provide transparency and accuracy for stakeholders. This leadership role involves collaborating with other C-suite executives to align institutional growth with the broader corporate mission. Through the implementation of sophisticated risk assessment tools, the Chief Financial Officer, Institutional Bank optimizes the deployment of capital. Kurtz ensures that institutional banking activities remain compliant with regulatory standards while fostering strong, long-term relationships with corporate entities across the country.
    Gregory Kurtz

    Douglas Preiser - Chief Operating Officer

    Douglas Preiser, the Chief Operating Officer at Key Bank, directs the internal infrastructure and operational workflows that support all banking services. Preiser oversees the execution of daily business processes, ensuring that checking, savings, and loan operations function with maximum efficiency. The Chief Operating Officer architects scalable systems to handle high transaction volumes while maintaining strict security protocols. By coordinating across departments, Preiser aligns operational output with the strategic goals of the organization. Douglas Preiser drives initiatives to modernize legacy systems, facilitating a seamless transition toward digital-first banking solutions. This leadership role involves managing resource allocation to optimize performance across all regional branches. Through the implementation of lean management principles, the Chief Operating Officer reduces overhead costs and improves service speed. Preiser ensures that the operational foundation remains robust, allowing the firm to deliver consistent value to clients while navigating the complexities of the modern financial sector.

    Robert Likes - President, Community Development Lending Investment & National Affordable Housing Platform

    Robert Likes, the President, Community Development Lending Investment & National Affordable Housing Platform at Key Bank, directs the strategic deployment of capital into affordable housing projects. Likes oversees the lending and investment activities that support community revitalization and sustainable development. The President, Community Development Lending Investment & National Affordable Housing Platform architects partnerships with local governments and non-profit organizations to expand housing access. By managing a national portfolio of development projects, Likes ensures that the firm meets its social impact goals while maintaining financial viability. Robert Likes drives the expansion of the affordable housing platform, focusing on long-term community stability. This leadership role involves navigating complex regulatory environments and securing funding for large-scale infrastructure initiatives. Through the effective management of community development resources, the President, Community Development Lending Investment & National Affordable Housing Platform reinforces the commitment of the firm to fostering economic growth and financial wellness in underserved regions.
    Robert Likes

    Keith Silvestri - Chief Information Officer

    Keith Silvestri, the Chief Information Officer at Key Bank, directs the technological roadmap and digital transformation efforts. Silvestri oversees the development of secure mobile banking platforms and online financial wellness tools. The Chief Information Officer architects robust cybersecurity frameworks to protect sensitive client data across all digital channels. By integrating emerging technologies like artificial intelligence into the banking interface, Silvestri enhances the user experience for personal banking customers. Keith Silvestri drives the modernization of data infrastructure, ensuring that information flows seamlessly between departments to support informed decision-making. This leadership role involves managing large-scale IT projects that improve system reliability and uptime. Through the strategic deployment of cloud-based solutions, the Chief Information Officer increases the agility of the entire organization. Silvestri ensures that technological investments directly support the mission of providing accessible, secure, and innovative financial services to a growing national client base.

    Trese Cintron - Chief of Staff & Enablement & Strategy Director, Engagement

    Trese Cintron, the Chief of Staff & Enablement & Strategy Director, Engagement at Key Bank, directs the internal alignment of strategic initiatives and employee engagement programs. Cintron oversees the implementation of cross-functional projects that improve organizational communication and operational agility. The Chief of Staff & Enablement & Strategy Director, Engagement architects frameworks for leadership development and team collaboration. By facilitating communication between the executive team and various departments, Cintron ensures that the corporate mission remains a priority in daily operations. Trese Cintron drives the adoption of new engagement tools that empower staff to deliver superior client service. This leadership role involves managing the strategic agenda for the executive office and coordinating high-priority tasks. Through the development of comprehensive enablement strategies, the Chief of Staff & Enablement & Strategy Director, Engagement fosters a culture of efficiency and innovation, directly supporting the firm's ability to provide high-quality financial wellness tools to clients.

    Jason Valentino - Executive Assistant To Chief Human Resources Officer

    Jason Valentino, the Executive Assistant To Chief Human Resources Officer at Key Bank, directs the administrative operations and project coordination for the human resources division. Valentino oversees the scheduling of critical talent management initiatives and supports the execution of workforce development strategies. The Executive Assistant To Chief Human Resources Officer architects efficient workflows for HR communications and internal policy dissemination. By managing the flow of information to the Chief Human Resources Officer, Valentino ensures that leadership remains focused on high-impact personnel decisions. Jason Valentino drives the organization of key HR projects, including recruitment drives and employee wellness programs. This leadership role involves maintaining strict confidentiality and managing complex administrative tasks that support the overall human capital strategy. Through the effective management of HR resources, the Executive Assistant To Chief Human Resources Officer contributes to a productive work environment, enabling the firm to attract and retain the talent necessary to provide exceptional banking services.

    Susan Donlan - Chief Communications Officer

    Susan Donlan, the Chief Communications Officer at Key Bank, directs the corporate messaging and public relations strategy. Donlan oversees the development of brand narratives that highlight the commitment to financial wellness and community development. The Chief Communications Officer architects communication plans that effectively reach diverse audiences, from individual banking clients to institutional partners. By managing media relations and internal communications, Donlan ensures that the corporate identity remains consistent and positive. Susan Donlan drives the strategy for digital content and public outreach, focusing on transparency and trust. This leadership role involves advising the executive team on reputation management and crisis communication. Through the implementation of targeted messaging campaigns, the Chief Communications Officer strengthens the market presence of the firm. Donlan ensures that all communications reflect the core mission of providing accessible financial solutions, ultimately enhancing the relationship between the institution and the communities served across the country.

    Alison Sammon - Managing Director

    Alison Sammon, the Managing Director at Key Bank, directs high-level investment strategies and client advisory services. Sammon oversees the development of sophisticated financial products designed to enhance personal wealth management. By aligning investment portfolios with the specific needs of individual clients, the Managing Director ensures consistent growth and risk mitigation. This leadership role involves close collaboration with internal wealth management teams to refine service delivery models. Alison Sammon drives the expansion of advisory capabilities, focusing on long-term financial wellness for a broad client base. Through the implementation of data-driven market analysis, the Managing Director optimizes asset allocation strategies. This professional approach supports the broader mission of providing accessible financial tools. By maintaining rigorous standards in portfolio oversight, Sammon secures the trust of institutional and private clients alike, reinforcing the market position of the firm within the competitive banking landscape.

    Dana Philbin - Managing Director

    Dana Philbin, the Managing Director at Key Bank, manages complex credit card portfolios and consumer lending initiatives. Philbin architects strategies to streamline the application process for mortgages and home equity loans, ensuring rapid service delivery. The Managing Director monitors market trends to adjust lending criteria, balancing risk with the necessity of providing accessible credit to diverse demographics. By overseeing the integration of digital tools into the lending workflow, Philbin improves the overall client experience. Dana Philbin drives operational excellence within the consumer lending division, focusing on efficiency and regulatory compliance. This leadership role requires constant coordination with risk management departments to maintain portfolio health. Through the application of advanced analytics, the Managing Director identifies new opportunities for product innovation. Philbin ensures that all lending activities align with the overarching goal of promoting financial wellness, ultimately strengthening the relationship between the institution and the consumer.

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    Frequently Asked Questions Regarding Key Bank Top Executives and Leadership Team

    Who leads Key Bank?
    Key Bank is led by Allison Spieles (Chief Financial Officer, Consumer Bank & Laurel Road), along with executives such as Gregory Kurtz (Chief Financial Officer, Institutional Bank) and Douglas Preiser (Chief Operating Officer).
    Who is part of Key Bank’s executive team?
    The executive team of Key Bank includes leaders such as Allison Spieles (Chief Financial Officer, Consumer Bank & Laurel Road), Gregory Kurtz (Chief Financial Officer, Institutional Bank), Douglas Preiser (Chief Operating Officer) and other senior executives.
    How many executives does Key Bank have?
    Key Bank has 10 executives leading key business areas.
    What roles are included in Key Bank’s leadership team?
    The leadership team of Key Bank includes roles such as Chief Financial Officer, Consumer Bank & Laurel Road, Chief Financial Officer, Institutional Bank, Chief Operating Officer, President, Community Development Lending Investment & National Affordable Housing Platform, Chief Information Officer.