Key Bank Executive and Leadership Team

July, 2026

Leadership Overview

Key Bank has 10 executives leading key functions including finance, operations, human resources, communications, and market leadership.

Driven by a commitment to client financial well-being, Key Bank provides comprehensive personal banking services, investment products, and financial wellness tools designed to empower individuals in managing their finances effectively.

Leadership Roles at Key Bank

  • Chief Financial Officer - Irene Sherer
  • Chief Financial Officer, Institutional Bank - Gregory Kurtz
  • Chief Financial Officer, Consumer Bank & Laurel Road - Allison Spieles
  • Head Chief Operating Officer, Key Investment Services of Investment Platforms & Product, Key Wealth - Jonathan Theberge
  • Market President - Erica Choi
  • Chief Human Resources Officer - Angela Mago
  • Market & Treasury Risk Management Chief of Staff - Daniel Forbes
  • Chief of Staff & Enablement & Strategy Director, Engagement - Trese Cintron
  • Executive Assistant To Chief Human Resources Officer - Jason Valentino
  • Chief Communications Officer - Susan Donlan
  • Irene Sherer - Chief Financial Officer

    Irene Sherer, the Chief Financial Officer at Key Bank, directs the financial strategy and fiscal operations across the organization. Sherer oversees budgeting, financial planning, and analysis, ensuring robust financial health and compliance with regulatory standards. This leadership position involves managing capital allocation and driving profitability through strategic financial initiatives. Sherer's oversight extends to financial reporting and investor relations, providing critical insights into the company's performance and future outlook. The Chief Financial Officer's role is central to maintaining Key Bank's stability and growth in the competitive finance sector. Irene Sherer ensures that all financial activities align with the company's overarching mission of client financial empowerment.

    Gregory Kurtz - Chief Financial Officer, Institutional Bank

    Gregory Kurtz, the Chief Financial Officer, Institutional Bank at Key Bank, spearheads the financial management and strategic planning for the institutional banking division. Kurtz is responsible for financial performance, risk management, and capital planning specific to institutional clients. This executive function involves deep analysis of market trends and economic conditions impacting institutional finance. Gregory Kurtz ensures the financial integrity and profitability of the institutional banking operations, supporting Key Bank's comprehensive service offerings. The Chief Financial Officer's strategic guidance is vital for navigating the complexities of institutional finance and driving sustainable growth within this segment.

    Allison Spieles - Chief Financial Officer, Consumer Bank & Laurel Road

    Allison Spieles, the Chief Financial Officer, Consumer Bank & Laurel Road at Key Bank, leads the financial strategy and oversight for consumer banking operations and the Laurel Road platform. Spieles manages financial planning, budgeting, and performance analysis, ensuring the profitability and growth of these key consumer-facing segments. This executive responsibility includes driving financial initiatives that enhance client access to personal banking services, credit cards, and loans. Allison Spieles's financial acumen supports the delivery of integrated financial wellness tools and student loan refinancing options. The Chief Financial Officer's focus is on optimizing financial performance within the consumer banking landscape.

    Jonathan Theberge - Head Chief Operating Officer, Key Investment Services of Investment Platforms & Product, Key Wealth

    Jonathan Theberge, the Head Chief Operating Officer, Key Investment Services of Investment Platforms & Product, Key Wealth at Key Bank, orchestrates the operational framework for investment platforms and product delivery within Key Wealth. Theberge drives efficiency and scalability across investment services, ensuring seamless product integration and client access to financial wellness tools. This role involves optimizing operational workflows, managing technology investments, and enhancing the client experience for investment products. Jonathan Theberge's leadership ensures the strategic alignment of operational capabilities with Key Bank's broader objectives in personal banking and investment services. The Chief Operating Officer's focus is on delivering high-quality, accessible financial solutions to clients.

    Erica Choi - Market President

    Erica Choi, the Market President at Key Bank, leads regional business development and client relationship management within a designated market. Choi drives the expansion of Key Bank's presence by fostering strategic partnerships and ensuring the delivery of personalized banking solutions. This leadership role involves overseeing market-specific strategies for personal banking services, mortgages, and investment products. Erica Choi's focus is on strengthening client connections and driving revenue growth through localized engagement. The Market President champions Key Bank's commitment to community involvement and client financial well-being within the assigned geographic area.

    Angela Mago - Chief Human Resources Officer

    Angela Mago, the Chief Human Resources Officer at Key Bank, directs the human capital strategy and organizational development initiatives. Mago oversees talent acquisition, employee engagement, compensation, and benefits programs, fostering a culture that supports Key Bank's mission of client financial empowerment. This critical role ensures the development and retention of a skilled workforce capable of delivering exceptional personal banking services and financial wellness tools. Angela Mago's leadership focuses on building a diverse and inclusive workplace that drives innovation and operational excellence across all departments. The Chief Human Resources Officer is instrumental in aligning human resources policies with the company's strategic goals.
    Angela Mago

    Daniel Forbes - Market & Treasury Risk Management Chief of Staff

    Daniel Forbes, the Market & Treasury Risk Management Chief of Staff at Key Bank, supports the strategic direction and operational execution of market and treasury risk management functions. Forbes facilitates communication and coordination between risk management teams and executive leadership, ensuring alignment with Key Bank's financial stability objectives. This position involves driving initiatives to enhance risk mitigation strategies and compliance frameworks. Daniel Forbes plays a key part in analyzing financial exposures and developing robust risk management protocols. The Chief of Staff role ensures efficient operations and strategic implementation within the critical area of financial risk.

    Trese Cintron - Chief of Staff & Enablement & Strategy Director, Engagement

    Trese Cintron, the Chief of Staff & Enablement & Strategy Director, Engagement at Key Bank, drives strategic initiatives and operational enablement for engagement programs. Cintron focuses on enhancing client interactions and internal collaboration, ensuring that engagement strategies align with Key Bank's mission to provide comprehensive financial services. This leadership role involves directing cross-functional teams to implement strategic plans and improve operational efficiency. Trese Cintron's efforts contribute to the seamless delivery of personal banking services, investment products, and financial wellness tools. The Chief of Staff's strategic direction is crucial for fostering client loyalty and driving business growth.

    Jason Valentino - Executive Assistant To Chief Human Resources Officer

    Jason Valentino, the Executive Assistant To Chief Human Resources Officer at Key Bank, provides comprehensive support to the Chief Human Resources Officer in managing human capital strategies and organizational development. Valentino facilitates communication, coordinates executive schedules, and assists in the execution of HR initiatives, ensuring the smooth operation of the human resources department. This role is integral to supporting talent acquisition, employee engagement, and the overall employee experience. Jason Valentino's diligent support enables the Chief Human Resources Officer to effectively lead initiatives that foster a positive and productive work environment, crucial for delivering Key Bank's financial services.

    Susan Donlan - Chief Communications Officer

    Susan Donlan, the Chief Communications Officer at Key Bank, directs the corporate communications strategy and public relations efforts. Donlan is responsible for shaping Key Bank's brand narrative, managing media relations, and ensuring consistent messaging across all internal and external channels. This executive function is vital for communicating the company's commitment to client financial empowerment and its role in providing essential banking services. Susan Donlan's leadership ensures that Key Bank's value proposition, including its personal banking services, credit cards, and financial wellness tools, is effectively conveyed to stakeholders. The Chief Communications Officer safeguards the company's reputation and enhances its public image.

    Explore Leadership Teams in Banking

    Frequently Asked Questions Regarding Key Bank Top Executives and Leadership Team

    Who leads Key Bank?
    Key Bank is led by Irene Sherer (Chief Financial Officer), along with executives such as Gregory Kurtz (Chief Financial Officer, Institutional Bank) and Allison Spieles (Chief Financial Officer, Consumer Bank & Laurel Road).
    Who is part of Key Bank’s executive team?
    The executive team of Key Bank includes leaders such as Irene Sherer (Chief Financial Officer), Gregory Kurtz (Chief Financial Officer, Institutional Bank), Allison Spieles (Chief Financial Officer, Consumer Bank & Laurel Road) and other senior executives.
    How many executives does Key Bank have?
    Key Bank has 10 executives leading key business areas.
    What roles are included in Key Bank’s leadership team?
    The leadership team of Key Bank includes roles such as Chief Financial Officer, Chief Financial Officer, Institutional Bank, Chief Financial Officer, Consumer Bank & Laurel Road, Head Chief Operating Officer, Key Investment Services of Investment Platforms & Product, Key Wealth, Market President.