Jani-King Executive and Leadership Team

July, 2026

Leadership Overview

Jani-King has 9 executives leading key functions including strategy, finance, operations, and franchise development.

Driven by a commitment to excellence, Jani-King provides comprehensive commercial cleaning solutions across diverse industries, establishing a global benchmark for janitorial services and operational efficiency.

Leadership Roles at Jani-King

  • Chief Executive Officer - Magnolia Smith
  • Chairman & Chief Executive Officer - Jon McAlpine
  • President & Chief Executive Officer - Richard Henderson
  • Chief Financial Officer - Tracey Moon
  • Chief Operating Officer - Alyssa Carollo
  • President & Managing Partner - Gilbert Sanchez
  • President & Regional Owner - Stephen Roesch
  • President - James Dixon
  • President - Steve Tapken
  • President & Franchise Master & Owner - Tom Coke
  • Magnolia Smith - Chief Executive Officer

    Magnolia Smith, the Chief Executive Officer at Jani-King, directs the overarching corporate strategy and operational execution. Smith guides the company's global expansion initiatives, ensuring alignment with Jani-King's mission to deliver superior commercial cleaning services. This leadership role involves fostering innovation in service delivery models and optimizing resource allocation across all business units. Smith's focus remains on enhancing client satisfaction and driving sustainable growth within the competitive janitorial services market. The Chief Executive Officer's responsibilities include setting performance benchmarks and cultivating a culture of accountability throughout the organization. By championing new technologies and service protocols, Smith ensures Jani-King maintains its position as an industry leader. Magnolia Smith's strategic vision shapes the company's direction, impacting revenue streams and market penetration.

    Jon McAlpine - Chairman & Chief Executive Officer

    Jon McAlpine, the Chairman & Chief Executive Officer at Jani-King, provides strategic leadership and governance for the organization. McAlpine guides the company's long-term vision, focusing on market expansion and franchise development within the commercial cleaning sector. This executive role involves setting the strategic direction for Jani-King's global operations and ensuring robust corporate governance. The Chairman & Chief Executive Officer's responsibilities include fostering key stakeholder relationships and driving innovation in service offerings. McAlpine works to uphold Jani-King's commitment to quality and client satisfaction across all service areas. By championing strategic partnerships and operational excellence, Jon McAlpine reinforces the company's market leadership. The Chairman & Chief Executive Officer's influence shapes Jani-King's growth trajectory and its reputation for delivering exceptional janitorial services worldwide.
    Jon McAlpine

    Richard Henderson - President & Chief Executive Officer

    Richard Henderson, the President & Chief Executive Officer at Jani-King, directs the company's strategic initiatives and operational oversight. Henderson leads the executive team in executing Jani-King's mission to provide premier commercial cleaning services. This position involves driving growth through franchise development and enhancing service quality across diverse industries. The President & Chief Executive Officer's responsibilities include fostering strong relationships with franchise partners and ensuring operational consistency. Henderson focuses on implementing innovative solutions to meet evolving client needs in the janitorial services market. By championing operational efficiency and client-centric approaches, Richard Henderson strengthens Jani-King's market presence. The President & Chief Executive Officer's leadership ensures the company's continued success and expansion in the global cleaning industry.

    Tracey Moon - Chief Financial Officer

    Tracey Moon, the Chief Financial Officer at Jani-King, manages all fiscal operations and financial planning. Moon oversees budgeting, forecasting, and financial reporting, ensuring the company's fiscal health and stability. This critical role involves developing financial strategies to support Jani-King's growth objectives and operational efficiency. The Chief Financial Officer's responsibilities extend to managing investment portfolios, securing capital, and optimizing financial risk management. Moon works closely with other executive leaders to align financial decisions with strategic priorities. By implementing robust financial controls and driving cost-effective measures, Tracey Moon safeguards the company's assets and enhances profitability. The financial insights provided by the Chief Financial Officer are essential for informed decision-making across all departments, directly contributing to Jani-King's sustained success and market competitiveness.

    Alyssa Carollo - Chief Operating Officer

    Alyssa Carollo, the Chief Operating Officer at Jani-King, oversees the day-to-day operational functions and service delivery across all markets. Carollo directs the implementation of operational strategies designed to enhance efficiency, quality, and client satisfaction in commercial cleaning services. This leadership position involves managing operational teams, optimizing service protocols, and ensuring compliance with industry standards. The Chief Operating Officer's responsibilities include driving process improvements and leveraging technology to streamline operations. Carollo collaborates with department heads to achieve performance targets and foster a culture of operational excellence. By focusing on scalable operational frameworks, Alyssa Carollo supports Jani-King's expansion and maintains service integrity. The Chief Operating Officer's impact is evident in the consistent delivery of high-quality janitorial services, reinforcing Jani-King's reputation for reliability and effectiveness.

    Gilbert Sanchez - President & Managing Partner

    Gilbert Sanchez, the President & Managing Partner at Jani-King, spearheads strategic growth and operational management within designated regions. Sanchez oversees the expansion of Jani-King's franchise network, focusing on partner success and service excellence in commercial cleaning. This leadership role involves developing market penetration strategies and ensuring high standards of janitorial service delivery. The President & Managing Partner's responsibilities include cultivating strong relationships with franchise owners and providing them with essential operational support. Sanchez drives initiatives aimed at enhancing efficiency and client satisfaction across the partner network. By focusing on scalable business models and effective resource management, Gilbert Sanchez contributes significantly to Jani-King's overall market impact. The President & Managing Partner's expertise is crucial for sustained growth and operational integrity.

    Stephen Roesch - President & Regional Owner

    Stephen Roesch, the President & Regional Owner at Jani-King, directs franchise operations and market development within specific geographic territories. Roesch focuses on expanding Jani-King's footprint by recruiting and supporting new franchise partners in the commercial cleaning sector. This role involves implementing regional strategies to drive revenue growth and ensure consistent service quality. The President & Regional Owner's responsibilities include providing operational guidance and business development support to franchise owners. Roesch works to optimize service delivery and client retention within the assigned regions. By fostering a strong network of regional operators, Stephen Roesch enhances Jani-King's local market presence and overall brand strength. The President & Regional Owner's dedication to partner success is integral to the company's decentralized growth model.
    Stephen Roesch

    James Dixon - President

    James Dixon, the President at Jani-King, leads strategic operations and franchise network development. Dixon oversees the execution of business plans designed to enhance Jani-King's market share in commercial cleaning services. This executive position involves driving operational efficiencies and ensuring the consistent delivery of high-quality janitorial solutions. The President's responsibilities include fostering strong relationships with franchise partners and providing them with the necessary resources for success. Dixon focuses on implementing innovative strategies to meet evolving client demands and maintain competitive advantage. By championing operational excellence and strategic growth initiatives, James Dixon significantly contributes to Jani-King's sustained expansion and reputation. The President's leadership is key to the ongoing success of the franchise system.

    Steve Tapken - President

    Steve Tapken, the President at Jani-King, directs strategic growth and operational management across key markets. Tapken focuses on expanding Jani-King's franchise network and enhancing service delivery standards in the commercial cleaning industry. This leadership role involves developing and implementing regional expansion strategies and ensuring partner profitability. The President's responsibilities include providing comprehensive support to franchise owners, driving operational excellence, and fostering client satisfaction. Tapken works to identify new market opportunities and strengthen Jani-King's competitive position. By emphasizing scalable operational frameworks and effective business development, Steve Tapken contributes to the company's sustained growth. The President's strategic vision is vital for maintaining Jani-King's leadership in janitorial services.

    Tom Coke - President & Franchise Master & Owner

    Tom Coke, the President & Franchise Master & Owner at Jani-King, oversees the strategic development and operational execution of the franchise model. Coke is instrumental in expanding Jani-King's global presence by recruiting and supporting master franchisees and individual owners. This multifaceted role involves setting the strategic direction for franchise growth and ensuring adherence to brand standards in commercial cleaning. The President & Franchise Master & Owner's responsibilities include developing robust training programs and providing ongoing operational support to the franchise network. Coke focuses on driving revenue growth and enhancing the profitability of franchise partners. By championing innovation and operational best practices, Tom Coke strengthens Jani-King's market leadership. The President & Franchise Master & Owner's expertise is critical for the sustained success and scalability of the Jani-King franchise system.

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    Frequently Asked Questions Regarding Jani-King Top Executives and Leadership Team

    Who leads Jani-King?
    Jani-King is led by Magnolia Smith (Chief Executive Officer), along with executives such as Jon McAlpine (Chairman & Chief Executive Officer) and Richard Henderson (President & Chief Executive Officer).
    Who is part of Jani-King’s executive team?
    The executive team of Jani-King includes leaders such as Magnolia Smith (Chief Executive Officer), Jon McAlpine (Chairman & Chief Executive Officer), Richard Henderson (President & Chief Executive Officer) and other senior executives.
    How many executives does Jani-King have?
    Jani-King has 10 executives leading key business areas.
    What roles are included in Jani-King’s leadership team?
    The leadership team of Jani-King includes roles such as Chief Executive Officer, Chairman & Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Chief Operating Officer.