Leadership Overview
Jani-King has 10 executives leading key functions including strategy, operations, finance, and regional market development.
Committed to excellence in commercial cleaning, Jani-King delivers high-quality janitorial solutions across healthcare, hospitality, and retail sectors while maintaining a global standard for facility maintenance and operational efficiency.
Committed to excellence in commercial cleaning, Jani-King delivers high-quality janitorial solutions across healthcare, hospitality, and retail sectors while maintaining a global standard for facility maintenance and operational efficiency.
Leadership Roles at Jani-King
Julie Robinson - Chief Executive Officer
Julie Robinson, the Chief Executive Officer at Jani-King, directs the overarching corporate strategy and long-term vision for the organization. Robinson oversees the alignment of commercial cleaning services with the evolving needs of the healthcare and hospitality sectors. By fostering strong relationships with regional partners, the Chief Executive Officer ensures consistent service delivery across diverse markets. This leadership role involves evaluating market trends to maintain a competitive edge in the janitorial industry. Julie Robinson drives operational excellence by implementing standardized protocols that enhance client satisfaction and retention. Through rigorous oversight of corporate initiatives, the Chief Executive Officer supports sustainable growth and brand integrity. Robinson maintains a focus on scaling service capabilities to meet the demands of large-scale retail clients. Ultimately, the Chief Executive Officer secures the company's position as a global leader in facility maintenance through strategic planning and disciplined execution of core business objectives.
Jon McAlpine - Chairman & Chief Executive Officer
Jon McAlpine, the Chairman & Chief Executive Officer at Jani-King, provides high-level governance and strategic direction for the entire enterprise. McAlpine architects the long-term growth trajectory, focusing on expanding the company's footprint in the global commercial cleaning market. As Chairman, the Chief Executive Officer leads board discussions to ensure alignment between shareholder interests and operational performance. Jon McAlpine oversees the development of key partnerships that enhance service delivery in the hospitality and retail industries. This leadership role involves setting the cultural tone for the organization, emphasizing quality and customer-centric service. By evaluating macro-economic trends, the Chairman & Chief Executive Officer positions the company to capitalize on emerging opportunities in facility management. McAlpine drives innovation by championing new service methodologies that improve efficiency. Through consistent leadership, the Chairman & Chief Executive Officer ensures that the company remains a dominant force in the janitorial sector while upholding the highest standards of professional service.

Rich Henderson - President & Chief Executive Officer
Rich Henderson, the President & Chief Executive Officer at Jani-King, executes the day-to-day management of corporate operations while driving the strategic vision. Henderson oversees the implementation of service standards across all regional franchises, ensuring consistency in the healthcare and retail sectors. By fostering a culture of accountability, the President & Chief Executive Officer improves performance metrics and client satisfaction levels. Rich Henderson coordinates with the leadership team to refine business development strategies that target high-growth markets. This leadership role involves managing complex operational challenges and ensuring that resources are allocated effectively to meet client needs. The President & Chief Executive Officer drives the adoption of sustainable cleaning practices that align with modern environmental standards. Through active engagement with regional owners, Henderson ensures that the company's mission remains central to all field activities. Ultimately, the President & Chief Executive Officer secures the company's market position by balancing operational efficiency with aggressive growth initiatives.
Tracey Moon - Chief Financial Officer
Tracey Moon, the Chief Financial Officer at Jani-King, governs the financial health and fiscal strategy of the organization. Moon manages capital allocation, budgeting, and financial reporting to support the company's expansion into new commercial sectors. By analyzing revenue streams from hospitality and healthcare contracts, the Chief Financial Officer identifies opportunities for cost optimization and profit growth. Tracey Moon oversees the financial risk management framework, ensuring stability during periods of market volatility. This leadership role involves providing data-driven insights to the executive team to inform strategic decision-making regarding investments and resource distribution. The Chief Financial Officer maintains rigorous oversight of accounting practices to ensure transparency and regulatory compliance. Through careful financial planning, Moon supports the long-term viability of the business model. Ultimately, the Chief Financial Officer drives fiscal discipline, enabling the company to invest in advanced cleaning technologies and maintain a strong competitive advantage in the global janitorial market.
Alyssa Carollo - Chief Operating Officer
Alyssa Carollo, the Chief Operating Officer at Jani-King, manages the daily execution of janitorial service delivery and operational workflows. Carollo optimizes internal processes to ensure that cleaning standards remain high across all client facilities. Overseeing the integration of new technology into service models, the Chief Operating Officer improves efficiency and reduces overhead costs. Alyssa Carollo coordinates with regional teams to streamline supply chain logistics and equipment distribution. This leadership role requires constant monitoring of service quality metrics to guarantee compliance with industry-specific regulations in healthcare and retail environments. By refining operational procedures, the Chief Operating Officer drives productivity and enhances the overall client experience. Carollo collaborates with other executives to align field operations with the broader corporate mission. Through meticulous management of resources, the Chief Operating Officer ensures that Jani-King maintains its reputation for reliability and professional excellence in every market served.
Gilbert Sanchez - President & Managing Partner
Gilbert Sanchez, the President & Managing Partner at Jani-King, oversees the development and performance of key regional partnerships. Sanchez manages the expansion of service territories, ensuring that local operations adhere to the company's rigorous quality standards. By cultivating relationships with franchise owners, the President & Managing Partner drives local market penetration in the hospitality and commercial sectors. Gilbert Sanchez provides strategic guidance to regional teams, helping them navigate competitive landscapes and optimize service delivery. This leadership role involves monitoring regional financial performance and implementing corrective actions to ensure profitability. The President & Managing Partner coordinates with corporate leadership to align regional goals with the broader organizational strategy. Through effective mentorship and operational oversight, Sanchez ensures that each territory maintains the brand's reputation for excellence. Ultimately, the President & Managing Partner drives regional growth by empowering local teams to deliver superior janitorial solutions that meet the specific needs of diverse commercial clients.
Steve Tapken - President
Steve Tapken, the President at Jani-King, directs the strategic initiatives focused on enhancing service quality and operational scalability. Tapken oversees the development of specialized cleaning programs tailored for the healthcare industry, ensuring compliance with strict sanitation requirements. By analyzing service delivery data, the President identifies areas for process improvement and efficiency gains. Steve Tapken collaborates with other executives to integrate new cleaning technologies that reduce labor costs while maintaining high standards. This leadership role involves managing cross-functional teams to ensure that service offerings remain relevant in a changing market. The President drives the implementation of training programs that equip field staff with the skills necessary for complex facility maintenance. Through consistent oversight of service performance, Tapken ensures that the company meets the evolving needs of its commercial clients. Ultimately, the President secures the company's reputation for reliability by focusing on precision, safety, and operational excellence in every project undertaken.
James Dixon - President
James Dixon, the President at Jani-King, manages the strategic expansion of commercial cleaning services within the retail and hospitality sectors. Dixon oversees the development of client-focused solutions that address the unique maintenance challenges of high-traffic environments. By fostering strong relationships with key accounts, the President ensures long-term contract retention and revenue stability. James Dixon coordinates with regional operations to ensure that service delivery remains consistent and high-quality across all locations. This leadership role involves evaluating market demand and adjusting service models to maintain a competitive advantage. The President drives the adoption of innovative cleaning protocols that enhance facility aesthetics and hygiene. Through active management of client portfolios, Dixon ensures that the company delivers value-added services that exceed expectations. Ultimately, the President secures the company's growth by focusing on customer satisfaction, operational reliability, and the continuous improvement of service delivery standards in the commercial janitorial market.
Joseph Carollo - President, Jani-King of Cleveland
Joseph Carollo, the President, Jani-King of Cleveland at Jani-King, directs all regional operations and business development activities within the Cleveland market. Carollo oversees the recruitment and training of franchise owners to ensure that local service delivery aligns with the company's global standards. By focusing on the specific needs of local healthcare and retail clients, the President, Jani-King of Cleveland drives market share growth and brand recognition. Joseph Carollo manages the regional budget and resource allocation to maximize operational efficiency. This leadership role involves building strong community ties and maintaining a high level of customer service that distinguishes the brand in the local market. The President, Jani-King of Cleveland coordinates with corporate headquarters to implement new service methodologies and marketing strategies. Through diligent oversight of regional performance, Carollo ensures that the Cleveland territory remains a profitable and reliable provider of commercial cleaning services, contributing significantly to the company's overall success.
Stephen Roesch - President & Regional Owner
Stephen Roesch, the President & Regional Owner at Jani-King, manages the strategic direction and operational success of the regional franchise network. Roesch oversees the implementation of corporate policies at the local level, ensuring that all cleaning services meet the company's high standards for quality and safety. By identifying growth opportunities in the regional commercial sector, the President & Regional Owner drives the expansion of the client base. Stephen Roesch provides leadership and support to franchise owners, helping them optimize their business operations and improve profitability. This leadership role involves monitoring regional market trends and adjusting service offerings to remain competitive. The President & Regional Owner coordinates with corporate leadership to ensure that regional activities support the broader organizational mission. Through effective management of local resources, Roesch ensures that the region delivers consistent, high-quality janitorial solutions. Ultimately, the President & Regional Owner secures the company's market presence by fostering a culture of excellence and accountability.
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