Intandem Executive and Leadership Team

Mari Howard, the President & Chief Executive Officer at Intandem, directs the overarching strategic vision for all residential, day, and vocational programs. This leadership role involves aligning organizational goals with the mission of supporting individuals with developmental disabilities throughout Western New York. By fostering partnerships with community stakeholders, the President & Chief Executive Officer ensures the sustainability of supportive housing initiatives. Mari Howard maintains constant communication with the Board to refine long-term growth strategies and service delivery models. Overseeing the integration of social mission-driven business units, the President & Chief Executive Officer balances non-profit objectives with commercial efficiency. This executive leadership guarantees that every program remains focused on facilitating independent living. Through rigorous oversight of organizational culture and service quality, the President & Chief Executive Officer drives the expansion of community-based support systems, ultimately securing the future of the organization.

Steve Williams, the Chief Financial Officer at Intandem, manages the fiscal health and budgetary integrity of all service divisions. This role requires precise oversight of revenue streams generated from packaging, assembly, and distribution services to ensure consistent funding for non-profit programs. Steve Williams architects financial reporting frameworks that provide transparency for stakeholders and regulatory bodies. By analyzing cost structures within residential and vocational departments, the Chief Financial Officer optimizes resource allocation to maximize service reach. This position involves collaborating with executive leadership to mitigate financial risks while pursuing opportunities for operational scaling. Through the implementation of robust accounting controls, the Chief Financial Officer maintains the stability necessary for long-term mission fulfillment. This financial leadership supports the broader organizational goal of creating job opportunities for individuals with intellectual and developmental disabilities by ensuring the commercial viability of all business operations.

Linda Linn, the Vice President, Finance & Chief Financial Officer at Intandem, oversees the complex financial planning and capital management required for diverse service offerings. This role involves managing the financial aspects of the social mission-driven business, specifically focusing on the profitability of packaging and distribution services. Linda Linn develops comprehensive financial models that track the impact of revenue on the organization's non-profit mission. By coordinating with the executive team, the Vice President, Finance & Chief Financial Officer ensures that capital investments align with the strategic needs of residential and vocational programs. This position requires meticulous attention to grant management and funding diversification to support long-term growth. Through the oversight of financial audits and internal controls, the Vice President, Finance & Chief Financial Officer maintains the fiscal discipline necessary to sustain community-based services. This leadership role directly impacts the ability of the organization to provide meaningful employment and support.

Gregory Kloss, the Chief Operating Officer at Intandem, executes the daily operational workflows across all residential and community-based service sites. This role focuses on the logistical coordination of vocational programs and the maintenance of high-quality standards within supportive housing environments. Gregory Kloss directs the internal processes that enable individuals with developmental disabilities to access essential daily care and skill-building opportunities. By streamlining service delivery, the Chief Operating Officer enhances the efficiency of programs throughout Western New York. This leadership function involves managing staff performance and ensuring compliance with state-mandated care regulations. Through the continuous improvement of operational protocols, the Chief Operating Officer supports the organization's commitment to independent living. This executive role bridges the gap between strategic planning and frontline service execution, ensuring that every program participant receives consistent, high-quality support tailored to individual needs.