Intact Executive and Leadership Team

June, 2026

Leadership Overview

Intact has 10 executives leading key functions including finance, technology, operations, and marketing.

Driven by a commitment to innovation, Intact provides property and casualty insurance across Canada and specialty insurance throughout North America, impacting markets with robust financial solutions.

Leadership Roles at Intact

  • Chief Executive Officer (Canada) - Louis Gagnon
  • Chief Financial Officer - Arun Vishwnath
  • Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East) - Prasanna Muthukrishnan
  • Chief Financial Officer, Gsl - Etienne Berlinguet
  • Chief Operating Officer & Senior VP - Natalie Higgins
  • Chief Information Officer - Marc Green
  • Director At Intact, Chief Technology Officer of Jiffy - Michael Choi
  • Senior Vice President, Direct Distribution and Chief Marketing Officer - Ann Naccarato
  • Executive Assistant To Senior Vice President and Chief Human Resources Officer and Vice President Talent Acquisition - Joan Franco
  • Chief Marketing Officer & Senior VP - Imen Zitouni
  • Louis Gagnon - Chief Executive Officer (Canada)

    Louis Gagnon, the Chief Executive Officer (Canada) at Intact, leads the company's strategic direction and operational execution for its significant Canadian insurance market presence. This executive role involves setting the vision for Intact's Canadian operations, driving growth, and ensuring the delivery of exceptional property and casualty insurance solutions to customers nationwide. Gagnon oversees all business units within Canada, fostering a culture of innovation and customer-centricity. The Chief Executive Officer (Canada)'s responsibilities include managing key stakeholder relationships, guiding financial performance, and championing initiatives that strengthen Intact's market leadership. Louis Gagnon's leadership is fundamental to Intact's success and continued expansion within the Canadian insurance landscape.
    Louis Gagnon

    Arun Vishwnath - Chief Financial Officer

    Arun Vishwnath, the Chief Financial Officer at Intact, directs financial strategy and oversight for the company's extensive property and casualty insurance operations in Canada and specialty insurance lines across North America. This leadership position involves managing all fiscal activities, including budgeting, forecasting, financial reporting, and capital allocation to support Intact's market expansion and profitability goals. Vishwnath ensures robust financial controls are in place, safeguarding company assets and maintaining investor confidence. The Chief Financial Officer's responsibilities extend to optimizing financial performance, driving efficiency across departments, and identifying strategic investment opportunities that align with Intact's long-term vision. Arun Vishwnath's financial acumen is critical for navigating the complex insurance landscape and sustaining the company's growth trajectory.

    Prasanna Muthukrishnan - Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East)

    Prasanna Muthukrishnan, the Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East) at Intact, manages critical financial operations and corporate governance for specific regional segments of the company's insurance portfolio. This multifaceted role involves overseeing financial planning, reporting, and compliance, ensuring adherence to regulatory requirements across the East region. Muthukrishnan also serves as Company Secretary, providing essential support for board meetings and corporate legal matters, thereby upholding the highest standards of corporate governance. The Rsa Insurance Middle Chief Financial Officer & Company Secretary's responsibilities are vital for maintaining financial integrity and strategic alignment within the designated operational areas. Prasanna Muthukrishnan's expertise is key to the financial health and regulatory standing of these business units.

    Etienne Berlinguet - Chief Financial Officer, Gsl

    Etienne Berlinguet, the Chief Financial Officer, Gsl at Intact, manages the financial strategy and operations for the Global Specialty Lines (GSL) division, overseeing its financial health and performance. This critical role involves detailed financial planning, analysis, and reporting specifically tailored to the unique demands of specialty insurance markets across North America. Berlinguet ensures robust financial controls and compliance with regulatory standards pertinent to GSL's operations. The Chief Financial Officer, Gsl's responsibilities extend to optimizing financial resources, identifying growth opportunities, and supporting strategic decision-making to enhance profitability and market position. Etienne Berlinguet's financial expertise is vital for the sustained success and strategic development of Intact's specialty insurance offerings.

    Natalie Higgins - Chief Operating Officer & Senior VP

    Natalie Higgins, the Chief Operating Officer & Senior VP at Intact, directs the company's extensive operational functions, ensuring efficiency and effectiveness across its property and casualty and specialty insurance lines in Canada and North America. This leadership position involves overseeing day-to-day business activities, optimizing processes, and implementing strategic initiatives to enhance service delivery and operational performance. Higgins collaborates with other executive leaders to drive innovation in operational models and manage resources effectively. The Chief Operating Officer & Senior VP's responsibilities are crucial for maintaining Intact's competitive edge by delivering seamless customer experiences and robust operational support. Natalie Higgins's focus is on operational excellence and strategic execution to support Intact's growth objectives.

    Marc Green - Chief Information Officer

    Marc Green, the Chief Information Officer at Intact, architects and executes the company's overarching technology strategy, ensuring seamless integration of digital solutions across its Canadian and North American specialty insurance businesses. This role encompasses the management of all IT infrastructure, cybersecurity protocols, and data management systems, crucial for protecting sensitive customer information and maintaining operational continuity. Green drives innovation in technology adoption, enhancing customer experience and operational efficiency through advanced digital platforms. The Chief Information Officer collaborates closely with other executive leaders to align technology initiatives with business objectives, supporting Intact's mission to provide reliable P&C and specialty insurance. Marc Green's leadership ensures Intact remains at the forefront of technological advancement in the insurance sector.

    Michael Choi - Director At Intact, Chief Technology Officer of Jiffy

    Michael Choi, the Director At Intact, Chief Technology Officer of Jiffy, spearheads technological development and innovation for Jiffy, a key component of Intact's digital strategy. This position involves defining the technology roadmap, overseeing software development, and ensuring the scalability and reliability of Jiffy's platform. Choi's role extends to managing the engineering teams, fostering a culture of technical excellence, and driving the implementation of cutting-edge solutions that enhance customer engagement and operational efficiency. As Chief Technology Officer of Jiffy, Michael Choi is instrumental in leveraging technology to deliver superior insurance experiences and support Intact's broader digital transformation initiatives. The Director At Intact's focus is on advancing Jiffy's technological capabilities to meet evolving market demands.

    Ann Naccarato - Senior Vice President, Direct Distribution and Chief Marketing Officer

    Ann Naccarato, the Senior Vice President, Direct Distribution and Chief Marketing Officer at Intact, drives the company's direct-to-consumer sales strategies and oversees all marketing initiatives across its Canadian and North American insurance operations. This dual role focuses on expanding market reach through effective distribution channels and building a strong brand presence. Naccarato directs the development and execution of integrated marketing campaigns, customer acquisition strategies, and brand management efforts designed to enhance customer loyalty and market share. The Senior Vice President, Direct Distribution and Chief Marketing Officer's leadership ensures that Intact's value proposition is clearly communicated to target audiences, fostering growth in direct sales channels. Ann Naccarato's strategic vision is pivotal for driving customer engagement and revenue growth.

    Joan Franco - Executive Assistant To Senior Vice President and Chief Human Resources Officer and Vice President Talent Acquisition

    Joan Franco, the Executive Assistant To Senior Vice President and Chief Human Resources Officer and Vice President Talent Acquisition at Intact, provides comprehensive administrative and operational support to key leaders within the Human Resources and Talent Acquisition functions. This role is critical for ensuring the smooth execution of departmental strategies and initiatives across Intact's insurance businesses. Franco manages complex scheduling, coordinates high-level meetings, and facilitates communication between executives and their teams, thereby optimizing workflow and productivity. The Executive Assistant's support is essential for the effective management of human capital and talent acquisition processes, contributing to Intact's ability to attract and retain top talent. Joan Franco's organizational skills are fundamental to the efficiency of these vital HR operations.

    Imen Zitouni - Chief Marketing Officer & Senior VP

    Imen Zitouni, the Chief Marketing Officer & Senior VP at Intact, directs comprehensive marketing strategies and brand development initiatives across the company's diverse insurance portfolios in Canada and North America. This leadership position focuses on enhancing brand visibility, driving customer acquisition, and fostering strong customer loyalty through innovative marketing campaigns. Zitouni oversees market research, digital marketing, advertising, and public relations efforts, ensuring alignment with Intact's business objectives and market positioning. The Chief Marketing Officer & Senior VP's role is crucial for communicating Intact's value proposition and strengthening its competitive presence in the insurance sector. Imen Zitouni's strategic marketing leadership is key to driving brand equity and market growth.

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    Frequently Asked Questions Regarding Intact Top Executives and Leadership Team

    Who leads Intact?
    Intact is led by Louis Gagnon (Chief Executive Officer (Canada)), along with executives such as Arun Vishwnath (Chief Financial Officer) and Prasanna Muthukrishnan (Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East)).
    Who is part of Intact’s executive team?
    The executive team of Intact includes leaders such as Louis Gagnon (Chief Executive Officer (Canada)), Arun Vishwnath (Chief Financial Officer), Prasanna Muthukrishnan (Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East)) and other senior executives.
    How many executives does Intact have?
    Intact has 10 executives leading key business areas.
    What roles are included in Intact’s leadership team?
    The leadership team of Intact includes roles such as Chief Executive Officer (Canada), Chief Financial Officer, Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East), Chief Financial Officer, Gsl, Chief Operating Officer & Senior VP.