Intact Executive and Leadership Team

May, 2026

Leadership Overview

Intact has 10 executives leading key functions including finance, information technology, operations, and marketing.

Driven by a commitment to innovation, Intact provides property and casualty insurance across Canada and specialty insurance throughout North America, impacting markets with robust financial solutions.

Leadership Roles at Intact

  • Chief Executive Officer (Canada) - Louis Gagnon
  • Chief Financial Officer - Arun Vishwnath
  • Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East) - Prasanna Muthukrishnan
  • Chief Operating Officer & Senior VP - Natalie Higgins
  • Senior Vice President and GSL Chief Operating Officer - Jeffrey Bellmont
  • Chief Information Officer - Jenny Larson
  • Director At Intact, Chief Technology Officer of Jiffy - Michael Choi
  • Senior Vice President, Direct Distribution and Chief Marketing Officer - Ann Naccarato
  • Chief Marketing Officer & Senior VP - Imen Zitouni
  • Louis Gagnon - Chief Executive Officer (Canada)

    Louis Gagnon, the Chief Executive Officer (Canada) at Intact, directs the overall strategy and operations for the Canadian market. Overseeing all business segments within Canada, Gagnon drives growth, innovation, and customer satisfaction across the nation's property and casualty insurance landscape. This leadership role involves setting the strategic vision, fostering a high-performance culture, and ensuring alignment with Intact's global objectives. By championing digital transformation and customer-centric approaches, Louis Gagnon directly enhances Intact's market leadership in Canada. The Chief Executive Officer (Canada)'s responsibilities include managing key stakeholder relationships and guiding the company through evolving market dynamics. Gagnon's leadership is fundamental to Intact's Canadian success.
    Louis Gagnon

    Arun Vishwnath - Chief Financial Officer

    Arun Vishwnath, the Chief Financial Officer at Intact, directs all financial planning, reporting, and capital management activities. Overseeing treasury operations and investor relations, Vishwnath ensures robust financial health and strategic resource allocation. This leadership role involves managing the company's investment portfolio and driving profitability through disciplined fiscal management. By optimizing financial structures, Arun Vishwnath directly supports Intact's expansion into new specialty insurance markets across North America. The Chief Financial Officer's oversight extends to risk assessment and mitigation strategies, safeguarding the company's assets and enhancing shareholder value. This position is critical for maintaining Intact's strong financial standing and facilitating sustainable growth.

    Prasanna Muthukrishnan - Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East)

    Prasanna Muthukrishnan, the Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East) at Intact, manages financial operations and corporate governance for the RSA Insurance Middle East division. Overseeing financial reporting, compliance, and strategic financial planning, Muthukrishnan ensures adherence to regulatory requirements and drives financial performance. This leadership role involves managing the financial health of the Middle East operations and supporting strategic growth initiatives. By implementing robust financial controls, Prasanna Muthukrishnan directly contributes to the stability and profitability of Intact's international ventures. The Rsa Insurance Middle Chief Financial Officer & Company Secretary's responsibilities include advising the board on financial matters and ensuring effective corporate secretarial functions. Muthukrishnan's financial expertise is vital for Intact's global financial strategy.

    Natalie Higgins - Chief Operating Officer & Senior VP

    Natalie Higgins, the Chief Operating Officer & Senior VP at Intact, directs the company's day-to-day operational functions and oversees key business units. Managing service delivery, claims processing, and operational efficiency, Higgins ensures seamless execution of Intact's insurance products. This leadership role involves optimizing workflows and implementing best practices to enhance customer satisfaction and operational scalability across Canada. By driving process improvements and resource management, Natalie Higgins directly supports Intact's commitment to providing reliable property and casualty insurance. The Chief Operating Officer & Senior VP's responsibilities include fostering cross-departmental collaboration to achieve strategic objectives and maintain high service standards. Higgins' operational acumen is vital for Intact's market performance.

    Jeffrey Bellmont - Senior Vice President and GSL Chief Operating Officer

    Jeffrey Bellmont, the Senior Vice President and GSL Chief Operating Officer at Intact, spearheads operational excellence within the Global Specialty Lines division. Overseeing strategic initiatives and operational frameworks, Bellmont drives efficiency and growth in specialized insurance segments across North America. This leadership role involves managing complex operational challenges and ensuring alignment with the company's broader strategic goals. By implementing advanced operational strategies, Jeffrey Bellmont directly contributes to Intact's market leadership in specialty insurance. The Senior Vice President and GSL Chief Operating Officer's focus includes enhancing service delivery and optimizing resource utilization within this critical business unit. Bellmont's expertise is key to Intact's specialized market success.

    Jenny Larson - Chief Information Officer

    Jenny Larson, the Chief Information Officer at Intact, architects and executes the company's global technology strategy. Overseeing all IT infrastructure, cybersecurity, and digital transformation initiatives, Larson ensures operational efficiency and data integrity. This leadership role involves managing the development and deployment of innovative technological solutions that enhance customer experience and streamline business processes. By driving advancements in cloud computing and data analytics, Jenny Larson directly supports Intact's mission to provide cutting-edge property and casualty insurance. The Chief Information Officer's focus includes fostering a secure and scalable technology environment, enabling seamless operations across Canadian and North American markets. Larson's strategic vision is pivotal for maintaining Intact's competitive edge.

    Michael Choi - Director At Intact, Chief Technology Officer of Jiffy

    Michael Choi, the Director At Intact, Chief Technology Officer of Jiffy at Intact, leads technology development and innovation for the Jiffy platform. Overseeing the engineering teams and technology roadmap, Choi ensures the delivery of cutting-edge digital solutions that enhance user experience and operational capabilities. This leadership role involves driving technological advancements and managing the integration of new features to support Jiffy's growth. By championing agile development methodologies, Michael Choi directly contributes to the rapid evolution of Intact's digital offerings. The Director At Intact, Chief Technology Officer of Jiffy's focus includes maintaining a robust and scalable technology architecture, crucial for Jiffy's expanding user base. Choi's technical leadership is integral to Jiffy's success.

    Ann Naccarato - Senior Vice President, Direct Distribution and Chief Marketing Officer

    Ann Naccarato, the Senior Vice President, Direct Distribution and Chief Marketing Officer at Intact, leads the company's direct sales channels and overarching marketing strategies. Overseeing customer acquisition, brand management, and marketing campaigns, Naccarato drives revenue growth and enhances market presence across North America. This leadership role involves developing innovative distribution models and executing impactful marketing initiatives to connect with a broad customer base. By leveraging data analytics and digital marketing, Ann Naccarato directly strengthens Intact's brand equity and customer engagement. The Senior Vice President, Direct Distribution and Chief Marketing Officer's focus includes optimizing the customer journey and ensuring consistent brand messaging. Naccarato's strategic marketing and distribution expertise is crucial for Intact's commercial success.

    Imen Zitouni - Chief Marketing Officer & Senior VP

    Imen Zitouni, the Chief Marketing Officer & Senior VP at Intact, shapes and executes the company's comprehensive marketing vision and brand strategy. Overseeing all marketing functions, including digital marketing, brand development, and market research, Zitouni drives customer engagement and market penetration across Canada and North America. This leadership role involves identifying emerging market trends and developing innovative campaigns to enhance Intact's competitive positioning. By fostering a data-driven marketing approach, Imen Zitouni directly contributes to increased customer loyalty and acquisition. The Chief Marketing Officer & Senior VP's responsibilities include managing the marketing budget and ensuring cohesive brand communication across all channels. Zitouni's strategic marketing leadership is vital for Intact's continued growth and brand recognition.

    Explore Leadership Teams in Insurance

    Frequently Asked Questions Regarding Intact Top Executives and Leadership Team

    Who leads Intact?
    Intact is led by Louis Gagnon (Chief Executive Officer (Canada)), along with executives such as Arun Vishwnath (Chief Financial Officer) and Prasanna Muthukrishnan (Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East)).
    Who is part of Intact’s executive team?
    The executive team of Intact includes leaders such as Louis Gagnon (Chief Executive Officer (Canada)), Arun Vishwnath (Chief Financial Officer), Prasanna Muthukrishnan (Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East)) and other senior executives.
    How many executives does Intact have?
    Intact has 9 executives leading key business areas.
    What roles are included in Intact’s leadership team?
    The leadership team of Intact includes roles such as Chief Executive Officer (Canada), Chief Financial Officer, Rsa Insurance Middle Chief Financial Officer & Company Secretary (Since Jan 2010, East), Chief Operating Officer & Senior VP, Senior Vice President and GSL Chief Operating Officer.