Leadership Overview
Intact has 10 executives leading key functions including technology, marketing, human resources, information systems, finance, operations, legal, trade credit, life science, and regional management.
Focused on delivering robust property and casualty insurance solutions, Intact maintains a commitment to financial stability and superior customer service across North American markets.
Focused on delivering robust property and casualty insurance solutions, Intact maintains a commitment to financial stability and superior customer service across North American markets.
Leadership Roles at Intact
Etienne Berlinguet - Chief Financial Officer, Gsl
Etienne Berlinguet, the Chief Financial Officer, Gsl at Intact, manages the financial health and fiscal strategy for the global specialty lines division. Overseeing capital allocation, budgeting, and financial reporting, the Chief Financial Officer, Gsl ensures that the organization maintains a strong balance sheet while pursuing growth opportunities in North American markets. This leadership role involves conducting rigorous risk assessments and financial modeling to support strategic decision-making by the executive board. By optimizing cost structures and revenue streams, Etienne Berlinguet enhances the profitability of specialty insurance products. The Chief Financial Officer, Gsl also monitors regulatory compliance and financial performance metrics to ensure alignment with corporate objectives. Through the implementation of disciplined financial controls, Berlinguet secures the resources necessary for long-term investment and operational stability. Ultimately, the Chief Financial Officer, Gsl drives the fiscal discipline that sustains the company's market position as a leader in property and casualty insurance.
Natalie Higgins - Chief Operating Officer & Senior VP
Natalie Higgins, the Chief Operating Officer & Senior VP at Intact, directs the daily operational workflows that sustain property and casualty insurance services. Overseeing claims processing, policy management, and customer service delivery, the Chief Operating Officer & Senior VP ensures that internal processes remain efficient and scalable. This leadership role involves coordinating across departments to streamline service delivery and improve operational throughput. By implementing lean management principles, Natalie Higgins reduces administrative friction and enhances the overall quality of the customer experience. The Chief Operating Officer & Senior VP also monitors performance indicators to identify opportunities for process improvement and resource optimization. Through the management of cross-functional teams, Higgins ensures that operational activities align with the company's strategic goals for growth and service excellence. Ultimately, the Chief Operating Officer & Senior VP drives the operational consistency required to maintain the company's reputation as a reliable provider of insurance solutions.
Pablo Brando - President, Trade Credit, U S
Pablo Brando, the President, Trade Credit, U S at Intact, directs the expansion and management of trade credit insurance solutions within the United States market. Overseeing underwriting standards and client relationships, the President, Trade Credit, U S ensures that the company provides effective risk protection for commercial enterprises. This leadership role involves analyzing market trends and economic indicators to refine product offerings and maintain a competitive advantage. By building strategic partnerships with brokers and corporate clients, Pablo Brando drives revenue growth and market penetration in the specialty insurance segment. The President, Trade Credit, U S also collaborates with the broader North American leadership team to align regional objectives with corporate goals. Through the implementation of disciplined underwriting practices, Brando manages risk exposure while supporting business development. Ultimately, the President, Trade Credit, U S drives the strategic initiatives that establish the company as a trusted partner for trade credit insurance in the United States.
Aaron Belair - Life Science, President, Technology (North America)
Aaron Belair, the Life Science, President, Technology (North America) at Intact, oversees the development and delivery of specialized insurance products for the life science and technology sectors. Directing underwriting strategies and product innovation, the Life Science, President, Technology (North America) ensures that the company addresses the unique risk profiles of high-growth industries. This leadership role involves engaging with industry stakeholders to understand emerging challenges and tailor insurance solutions accordingly. By leveraging technical expertise, Aaron Belair enhances the company's value proposition for clients operating in complex, innovation-driven environments. The Life Science, President, Technology (North America) also manages regional growth initiatives to expand the company's footprint across North America. Through the alignment of product development with market needs, Belair supports the organization's commitment to providing comprehensive specialty insurance. Ultimately, the Life Science, President, Technology (North America) drives the strategic focus that positions the company as a leader in serving the life science and technology sectors.
Meredith Atwood - Regional President, England
Meredith Atwood, the Regional President, England at Intact, directs the operational and strategic activities within the English market. Overseeing regional business development, customer engagement, and local regulatory compliance, the Regional President, England ensures that the company's property and casualty insurance services meet the specific needs of the local market. This leadership role involves managing regional teams to drive growth and maintain high standards of service delivery. By analyzing local market dynamics, Meredith Atwood identifies opportunities for expansion and strengthens the company's competitive position. The Regional President, England also collaborates with global leadership to ensure that regional operations align with the overarching corporate mission. Through the implementation of effective management strategies, Atwood fosters a culture of excellence and accountability within the region. Ultimately, the Regional President, England drives the regional performance that contributes to the company's success as a provider of specialty insurance solutions on an international scale.
Michael Choi - Director At Intact, Chief Technology Officer of Jiffy
Michael Choi, the Director At Intact, Chief Technology Officer of Jiffy at Intact, architects digital transformation strategies to modernize insurance service delivery. By integrating advanced software solutions into the existing property and casualty framework, Choi enhances operational efficiency across North American digital platforms. The Director At Intact, Chief Technology Officer of Jiffy manages cross-functional engineering teams to ensure seamless platform scalability and robust data security. This leadership role involves aligning technical roadmaps with the broader corporate mission of providing reliable insurance coverage. Through the implementation of agile development methodologies, Michael Choi optimizes user experiences for policyholders. Furthermore, Choi drives innovation by leveraging emerging technologies to maintain a competitive edge in the specialty insurance sector. By prioritizing high-performance infrastructure, the Director At Intact, Chief Technology Officer of Jiffy secures the technological foundation necessary for sustained market growth and long-term digital resilience.
Imen Zitouni - Chief Marketing Officer & Senior VP
Imen Zitouni, the Chief Marketing Officer & Senior VP at Intact, directs brand positioning and customer acquisition strategies across the Canadian property and casualty landscape. Overseeing comprehensive market research and advertising initiatives, the Chief Marketing Officer & Senior VP ensures consistent messaging that resonates with diverse policyholder segments. This leadership role involves collaborating with regional teams to expand market share through targeted digital campaigns and strategic partnerships. By analyzing consumer behavior data, Imen Zitouni refines product visibility and strengthens the overall market presence of the organization. The Chief Marketing Officer & Senior VP also manages the alignment of marketing expenditures with revenue growth objectives. Through the development of innovative communication channels, Zitouni enhances brand loyalty and trust. Ultimately, the Chief Marketing Officer & Senior VP drives the strategic narrative that supports the company's reputation as a premier provider of specialty insurance solutions throughout North America.
Joan Franco - Executive Assistant To Senior Vice President and Chief Human Resources Officer and Vice President Talent Acquisition
Joan Franco, the Executive Assistant To Senior Vice President and Chief Human Resources Officer and Vice President Talent Acquisition at Intact, coordinates high-level administrative operations to support organizational talent strategies. Managing complex scheduling and communication flows, the Executive Assistant To Senior Vice President and Chief Human Resources Officer and Vice President Talent Acquisition facilitates seamless collaboration between executive leadership and human resources departments. This role involves organizing recruitment initiatives and talent acquisition workflows that attract top-tier professionals to the insurance sector. By streamlining internal processes, Joan Franco ensures that the Chief Human Resources Officer maintains focus on long-term workforce development and corporate culture. The Executive Assistant To Senior Vice President and Chief Human Resources Officer and Vice President Talent Acquisition also monitors departmental performance metrics to support efficient resource allocation. Through meticulous oversight of administrative functions, Franco contributes to the operational success of the human resources division and the broader corporate mission.
Ranji Narine - Chief Information Officer (Canada)
Ranji Narine, the Chief Information Officer (Canada) at Intact, oversees the information technology infrastructure supporting Canadian property and casualty insurance operations. Directing the maintenance and evolution of core data systems, the Chief Information Officer (Canada) ensures high availability and security for critical business applications. This leadership role involves managing large-scale IT projects that improve processing speeds and data accuracy for policy administration. By implementing robust cybersecurity protocols, Ranji Narine protects sensitive client information across all regional operations. The Chief Information Officer (Canada) collaborates with other C-suite leaders to integrate technological advancements into the company's service model. Through the optimization of internal networks and cloud-based resources, Narine supports the operational agility required to navigate the competitive insurance landscape. Ultimately, the Chief Information Officer (Canada) drives the digital strategy that enables the organization to deliver reliable and efficient insurance services to customers throughout Canada.
Carinne Hebert-Sabourin - Chief Legal Officer
Carinne Hebert-Sabourin, the Chief Legal Officer at Intact, manages the legal and regulatory framework governing property and casualty insurance operations. Overseeing corporate governance, contract negotiations, and litigation management, the Chief Legal Officer ensures that all business activities comply with regional and national insurance laws. This leadership role involves providing strategic counsel to the executive team regarding risk mitigation and regulatory changes in North America. By navigating complex legal landscapes, Carinne Hebert-Sabourin protects the company's interests and supports the integrity of its insurance products. The Chief Legal Officer also coordinates with external legal counsel to resolve disputes and ensure adherence to industry standards. Through the development of robust compliance programs, Hebert-Sabourin fosters a culture of ethical conduct and legal accountability. Ultimately, the Chief Legal Officer drives the legal strategy that enables the organization to operate securely and effectively within the highly regulated insurance sector.
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