Leadership Overview
InMoment has 4 executives leading key functions including corporate strategy, board governance, technical architecture, and financial operations.
Focused on transforming customer feedback into actionable intelligence, InMoment empowers global brands to cultivate high-value relationships through advanced cloud-based experience optimization platforms and strategic employee engagement solutions.
Focused on transforming customer feedback into actionable intelligence, InMoment empowers global brands to cultivate high-value relationships through advanced cloud-based experience optimization platforms and strategic employee engagement solutions.
Leadership Roles at InMoment
Michael Sinoway - Chief Executive Officer
Michael Sinoway, the Chief Executive Officer at InMoment, directs the overarching corporate strategy and long-term vision for the cloud-based customer experience platform. Sinoway oversees the integration of Voice of Customer and employee engagement data to ensure brands achieve measurable business outcomes. By aligning internal resources with market demands, the Chief Executive Officer drives the expansion of the Experience Hub across diverse global sectors. This leadership role involves constant collaboration with the board to refine product roadmaps and maintain a competitive edge in the CRM software landscape. Michael Sinoway prioritizes the development of high-value relationships through data-driven decision-making processes. Through the implementation of rigorous operational standards, the Chief Executive Officer ensures that InMoment remains a leader in experience optimization. Sinoway maintains a focus on sustainable growth while fostering a culture of innovation that supports the evolving needs of enterprise clients worldwide.
John Lewis - Chairman & Chief Executive Officer
John Lewis, the Chairman & Chief Executive Officer at InMoment, governs the strategic direction and board-level initiatives for the organization. Lewis manages the high-level alignment between corporate governance and the execution of the company's mission to optimize customer experiences. By overseeing the broader market positioning, the Chairman & Chief Executive Officer ensures that InMoment maintains its status as a premier provider of social reviews and advocacy solutions. This role requires constant interaction with stakeholders to secure the financial and operational health of the firm. John Lewis drives the long-term trajectory of the business, focusing on scaling the platform to meet the complex requirements of international markets. Through the application of strategic oversight, the Chairman & Chief Executive Officer facilitates the integration of new technologies into the existing service framework. Lewis ensures that all corporate activities remain consistent with the goal of creating meaningful connections between brands and consumers.
Richard Barber - Chief Financial Officer
Richard Barber, the Chief Financial Officer at InMoment, manages the fiscal health and capital allocation strategies for the company. Barber oversees the financial planning, reporting, and budgeting processes that support the growth of the cloud-based customer experience platform. By directing the financial operations, the Chief Financial Officer ensures that resources are effectively distributed to fuel the development of Voice of Customer and employee engagement solutions. This leadership role involves constant interaction with the executive team to evaluate the profitability of new market expansions and service offerings. Richard Barber drives the fiscal discipline required to maintain a strong market position in the competitive software industry. Through the analysis of revenue streams and operational costs, the Chief Financial Officer provides the insights necessary for informed business decisions. Barber secures the financial stability of the organization, enabling the continued delivery of high-value services to a diverse client base.
Tim Mohler - Chief Technology Officer
Tim Mohler, the Chief Technology Officer at InMoment, architects the technical infrastructure and software development lifecycle for the Experience Hub. Mohler directs the engineering teams responsible for building scalable solutions that process vast amounts of customer and employee data. By overseeing the deployment of cloud-based tools, the Chief Technology Officer ensures that the platform delivers real-time insights to clients across various industries. This leadership role involves constant collaboration with product managers to integrate new features like social reviews and advocacy modules into the core software. Tim Mohler drives the technical innovation necessary to maintain high performance and security standards within the CRM ecosystem. Through the optimization of data processing capabilities, the Chief Technology Officer supports the company's mission to provide actionable intelligence. Mohler manages the technical roadmap, ensuring that the platform remains agile and capable of supporting the complex data needs of global enterprise organizations.
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Frequently Asked Questions Regarding InMoment Top Executives and Leadership Team
