Leadership Overview
Improving has 10 executives leading key functions including strategy, operational management, regional expansion, and organizational alignment.
Committed to the principles of Conscious Capitalism, Improving delivers advanced technology consulting and custom software development to accelerate innovation for global organizations through trust and transparency.
Committed to the principles of Conscious Capitalism, Improving delivers advanced technology consulting and custom software development to accelerate innovation for global organizations through trust and transparency.
Leadership Roles at Improving
Curtis Hite - Chief Executive Officer
Curtis Hite, the Chief Executive Officer at Improving, directs the overarching strategic vision and corporate culture of the organization. Hite architects the long-term growth trajectory by fostering a business environment rooted in Conscious Capitalism and professional excellence. By aligning the firm's 2,500 employees with core values of trust and shared success, the Chief Executive Officer ensures that every technology consulting engagement delivers measurable value. Curtis Hite maintains focus on scaling the company's footprint across North America, South America, Europe, and India while overseeing the integration of artificial intelligence and modern application development services. This leadership role involves constant collaboration with the board to refine market positioning and operational efficiency. Through rigorous oversight of enterprise data and cloud architecture initiatives, the Chief Executive Officer drives the firm toward sustained profitability and positive industry impact, ultimately securing the company's reputation as a premier partner for complex digital transformation projects.

Manolo Guerrero - President
Manolo Guerrero, the President at Improving, oversees the expansion and operational success of the firm's specialized technology consulting services. Guerrero directs the development of advanced analytics and platform engineering solutions, ensuring that client projects meet the highest standards of technical rigor. By managing regional operations, the President drives the adoption of DevOps and intelligent systems across diverse market sectors. Manolo Guerrero collaborates with other senior leaders to refine the company's approach to complex software architecture, focusing on delivering scalable results for enterprise clients. This leadership position involves mentoring technical teams and fostering a culture of continuous learning and innovation. Through the implementation of data-driven strategies, the President enhances the firm's competitive advantage in the global IT services market. Guerrero ensures that all consulting engagements align with the company's mission of changing the perception of the IT professional, ultimately contributing to the long-term growth and stability of the organization's international service network.
Patrick Emmons - President
Patrick Emmons, the President at Improving, leads the strategic delivery of custom software development and application modernization services. Emmons focuses on the intersection of business strategy and technical execution, ensuring that client solutions address specific industry challenges with precision. By overseeing project management methodologies, the President maintains high standards of quality and efficiency across all consulting engagements. Patrick Emmons works closely with the broader leadership team to integrate artificial intelligence and cloud architecture into the firm's core service offerings. This role involves driving business development efforts and cultivating long-term partnerships with key enterprise clients. Through the application of expert-led training and recruiting services, the President strengthens the company's talent pipeline and technical capabilities. Emmons ensures that the firm's commitment to Conscious Capitalism remains central to every project, fostering an environment where technology serves as a force for good while achieving significant commercial success for all stakeholders involved.

Keylor Arroyo - President, Improving (Costa Rica)
Keylor Arroyo, the President, Improving (Costa Rica) at Improving, manages the firm's strategic operations and technical talent development within the Latin American region. Arroyo directs the delivery of high-end software engineering and consulting services, ensuring that the regional office contributes effectively to the company's global objectives. By fostering a culture of excellence and involvement, the President, Improving (Costa Rica) aligns local teams with the firm's overarching mission of solving complex technology problems. Keylor Arroyo oversees the implementation of modern application development and DevOps practices, tailoring these solutions to meet the specific needs of international clients. This leadership role involves coordinating with global headquarters to ensure consistency in service quality and operational standards. Through the expansion of technical expertise in the region, the President, Improving (Costa Rica) drives innovation and supports the company's growth strategy. Arroyo ensures that the regional presence remains a vital component of the firm's worldwide network, delivering consistent value and technical leadership.
Don McGreal - President
Don McGreal, the President at Improving, spearheads the firm's expert-led training and professional development initiatives. McGreal directs the creation of educational programs that empower IT professionals to master advanced technologies, including cloud architecture and modern software development. By integrating these training services with the company's consulting engagements, the President ensures that clients receive both technical solutions and the knowledge required to sustain them. Don McGreal collaborates with other executives to align training curricula with the evolving demands of the global technology market. This leadership role involves overseeing the development of intellectual property and thought leadership content that reinforces the firm's industry authority. Through the promotion of excellence and dedication, the President enhances the professional growth of the company's workforce and its clients. McGreal ensures that the firm's commitment to education remains a cornerstone of its business model, driving innovation and fostering a culture of continuous improvement across all service lines.
Robyn Fuentes - President
Robyn Fuentes, the President at Improving, manages the strategic execution of enterprise data and advanced analytics initiatives. Fuentes directs the design and implementation of data-driven solutions that enable clients to optimize their business processes and decision-making capabilities. By overseeing the integration of intelligent systems, the President ensures that the firm remains at the forefront of the digital transformation landscape. Robyn Fuentes works with cross-functional teams to align technical architecture with the specific business goals of enterprise clients. This leadership role involves driving operational efficiency and ensuring that all consulting projects adhere to the company's core values of trust and transparency. Through the management of complex data projects, the President supports the firm's mission to solve challenging technology problems. Fuentes focuses on delivering scalable and robust solutions that provide long-term value, contributing to the company's reputation for excellence and its continued success in the competitive IT consulting market.
Kyle Porter - President
Kyle Porter, the President at Improving, oversees the firm's strategic focus on cloud architecture and platform engineering. Porter directs the development of scalable infrastructure solutions that support the digital transformation efforts of global organizations. By managing the deployment of modern cloud technologies, the President ensures that clients achieve greater agility and operational resilience. Kyle Porter collaborates with other senior leaders to integrate these infrastructure services with the company's broader software development and consulting capabilities. This leadership role involves driving innovation in platform engineering and ensuring that all technical solutions meet the highest standards of security and performance. Through the oversight of complex cloud projects, the President supports the firm's commitment to solving challenging technology problems. Porter focuses on delivering integrated solutions that blend intelligent systems with robust architecture, ultimately driving business growth and ensuring that the company remains a trusted partner for enterprise-level technology initiatives.
Jay Bailey - President
Jay Bailey, the President at Improving, leads the firm's efforts in recruiting and talent acquisition, ensuring that the organization attracts and retains top-tier IT professionals. Bailey directs the strategies that align human capital with the company's consulting and development needs, fostering a workforce defined by excellence and dedication. By overseeing the recruitment process, the President ensures that the firm maintains the high level of expertise required to solve complex technology problems for global clients. Jay Bailey works with other executives to integrate talent development with the company's broader business strategy, promoting a culture of involvement and shared success. This leadership role involves refining the firm's employer brand and ensuring that the recruitment process reflects the core values of Conscious Capitalism. Through the management of talent acquisition initiatives, the President supports the company's growth and its ability to deliver high-quality technology services, ultimately strengthening the firm's position as a leader in the IT consulting industry.
Michael McCullough - President
Michael McCullough, the President at Improving, manages the firm's strategic initiatives related to modern application development and DevOps integration. McCullough directs the implementation of agile methodologies and automated delivery pipelines, ensuring that clients achieve faster time-to-market and higher software quality. By overseeing the technical execution of complex development projects, the President drives innovation and operational efficiency across the firm's service portfolio. Michael McCullough collaborates with other senior leaders to align development practices with the company's overarching business goals and client requirements. This leadership role involves mentoring technical teams and fostering a culture of continuous improvement and excellence. Through the management of development operations, the President supports the firm's mission to solve challenging technology problems and deliver integrated solutions. McCullough focuses on creating scalable software architectures that provide long-term value, ensuring that the company remains a trusted partner for organizations seeking to accelerate their digital transformation and achieve sustainable growth.
Susan Fojtasek - Chief of Staff
Susan Fojtasek, the Chief of Staff at Improving, manages internal communications and cross-functional alignment to support the firm's expansive digital services portfolio. Fojtasek coordinates executive initiatives, ensuring that strategic goals regarding custom software development and project management remain synchronized across the global network. By streamlining operational workflows, the Chief of Staff enables the leadership team to focus on high-level decision-making and client-centric innovation. Susan Fojtasek facilitates the execution of organizational policies that promote transparency and professional development within the IT workforce. This role involves bridging the gap between technical consulting teams and corporate leadership to maintain consistency in service delivery standards. Through the management of internal processes and resource allocation, the Chief of Staff optimizes the company's ability to solve challenging technology problems. Fojtasek supports the firm's commitment to excellence by ensuring that all internal operations reflect the core values of involvement and dedication, thereby strengthening the overall organizational structure.
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