Iccs Executive and Leadership Team

Akash Tiwari, the Chief Executive Officer at Iccs, directs the overarching corporate strategy and business development initiatives. Tiwari guides the company's vision, ensuring alignment with market demands and client objectives. This leadership role involves fostering innovation across all service delivery channels, particularly within the BPM and BPO sectors where Iccs excels. By maintaining a highly responsive structure, Tiwari ensures that client needs are met with precision and efficiency. The Chief Executive Officer's focus remains on expanding Iccs's global delivery network and solidifying its position as a leading provider in India. Akash Tiwari drives the company's growth trajectory by identifying new market opportunities and strengthening existing client relationships, ultimately coalescing operational excellence with deep domain knowledge to generate significant business value.

Divij Singhal, the MD and Chief Executive Officer at Iccs, spearheads the company's strategic direction and operational execution. Singhal's mandate includes driving the expansion of Iccs's BPM and BPO services, ensuring a responsive structure that caters to individual client needs. With extensive experience, the MD and Chief Executive Officer oversees the global delivery network, focusing on creating tangible business value. This involves integrating operational excellence with profound industry and functional knowledge. Divij Singhal's leadership ensures that Iccs maintains its paradigm position, adeptly navigating the complexities of the Indian market and beyond. The focus remains on enhancing service delivery, optimizing client engagement, and fostering a culture of continuous improvement across all facets of the organization.

Deepak Goel, the Chief Financial Officer at Iccs, manages all financial aspects of the organization, ensuring fiscal health and strategic resource allocation. Goel oversees budgeting, forecasting, and financial reporting, providing critical insights that inform corporate strategy. This role is pivotal in maintaining Iccs's operational excellence and supporting its global delivery network. The Chief Financial Officer ensures that financial strategies align with the company's mission to create business value for clients through BPM and BPO services. Deepak Goel's expertise is crucial in navigating the financial landscape of the Indian market, optimizing profitability, and ensuring sustainable growth. By meticulously managing financial operations, Goel supports the company's responsive structure and its commitment to client-specific needs.

Vikram Arora, the Chief Operating Officer at Iccs, directs the day-to-day operational activities and service delivery across the company's BPM and BPO functions. Arora is responsible for optimizing operational efficiency and ensuring the seamless execution of client projects, reinforcing Iccs's highly responsive structure. This leadership position involves managing the global delivery network, ensuring that deep domain knowledge is effectively applied to meet client requirements. The Chief Operating Officer plays a key part in translating strategic objectives into tangible operational outcomes, driving business value through excellence. Vikram Arora's focus is on enhancing service quality, streamlining processes, and fostering a culture of continuous improvement within the operational teams, thereby supporting Iccs's market leadership in India.

Deepak Soni, the Chief Human Resources Officer at Iccs, leads all human capital strategies, talent acquisition, and employee development initiatives. Soni is instrumental in cultivating a work environment that supports Iccs's paradigm leadership and decades of experience, ensuring the company retains top talent within its BPM and BPO services. This role is critical for maintaining the highly responsive structure that resonates with client needs. The Chief Human Resources Officer ensures that HR policies align with the company's goal of creating business value through operational excellence and deep domain knowledge. Deepak Soni's strategic approach to human resources strengthens the global delivery network and fosters a culture of engagement and performance, vital for Iccs's sustained success and market position in India.