Hub Executive and Leadership Team

July, 2026

Leadership Overview

Hub has 10 executives leading key functions including operations, marketing, finance, and sales.

Driven by a commitment to client success, Hub provides comprehensive risk management and financial solutions, shaping market dynamics through expert guidance and a vast network of specialists.

Leadership Roles at Hub

  • President & Chief Executive Officer - Susan Murphy
  • Chief Financial Officer, Eastern Wholesale & Employee Benefits (Canada) - Ryan Bailey
  • Chief Operating Officer - Melissa Rosado
  • Chief Operating Officer - Colorado and Utah - Nikki Mosbrucker
  • President - Dean Florian
  • Chief Marketing Officer - Scott Rasor
  • Chief Marketing Officer & Property & Casualty Practice Leader - Todd Heitshusen
  • Executive Vice President & Chief Marketing Officer - Rafael Padial
  • Chief Sales Officer - Robert Lanham
  • Chief Sales Officer, Texas - Lance Deman
  • Susan Murphy - President & Chief Executive Officer

    Susan Murphy, the President & Chief Executive Officer at Hub, sets the strategic vision and directs the overall operations of the global firm. Leading with a focus on client-centric solutions, Murphy guides the company's expansion and commitment to providing comprehensive insurance and financial services. This paramount role involves overseeing all executive functions, fostering a culture of innovation, and ensuring the company's sustained growth and market leadership. By championing the firm's mission, Susan Murphy drives its success in addressing the evolving needs of businesses and individuals worldwide. The President & Chief Executive Officer's leadership defines Hub's trajectory and its impact on the financial services landscape.
    Susan Murphy

    Ryan Bailey - Chief Financial Officer, Eastern Wholesale & Employee Benefits (Canada)

    Ryan Bailey, the Chief Financial Officer, Eastern Wholesale & Employee Benefits (Canada) at Hub, manages the financial operations for critical Canadian divisions. Directing financial planning, analysis, and reporting, Bailey ensures fiscal health and strategic resource allocation for the Eastern Wholesale and Employee Benefits segments. This leadership role involves overseeing budgeting, forecasting, and financial controls to support growth and profitability. By providing insightful financial guidance, Ryan Bailey enables informed decision-making across these key Canadian operations. The Chief Financial Officer's expertise is crucial for navigating market complexities and driving financial performance within the specified Canadian territories.

    Melissa Rosado - Chief Operating Officer

    Melissa Rosado, the Chief Operating Officer at Hub, directs the operational framework supporting the firm's extensive insurance brokerage and financial services. Overseeing daily operations, Rosado ensures the efficient delivery of risk management, employee benefits, and wealth management solutions across the organization. This leadership position involves optimizing internal processes to enhance client service delivery and operational scalability. By streamlining workflows and resource allocation, Melissa Rosado drives operational excellence, directly impacting the company's ability to meet evolving client needs in a complex market. The Chief Operating Officer's focus remains on maintaining high standards of service and operational integrity throughout North America.

    Nikki Mosbrucker - Chief Operating Officer - Colorado and Utah

    Nikki Mosbrucker, the Chief Operating Officer - Colorado and Utah at Hub, spearheads operational execution within these key regional markets. Directing all operational activities, Mosbrucker ensures the seamless delivery of insurance and financial services tailored to the specific needs of businesses and individuals in Colorado and Utah. This leadership involves optimizing regional service delivery, managing operational resources, and fostering a culture of efficiency and client focus. By implementing strategic operational plans, Nikki Mosbrucker enhances the client experience and drives regional growth. The Chief Operating Officer's oversight guarantees that the firm's comprehensive solutions are effectively deployed, reinforcing Hub's market position in these vital territories.
    Nikki Mosbrucker

    Dean Florian - President

    Dean Florian, the President at Hub, leads key operational and strategic initiatives within the organization. Directing specific business units or regions, Florian focuses on enhancing service delivery and driving growth through targeted strategies. This leadership position involves overseeing departmental functions, ensuring alignment with the company's overall mission, and fostering operational efficiency. By implementing robust business practices, Dean Florian contributes significantly to the firm's ability to provide comprehensive risk management and financial solutions. The President's role is vital in executing strategic plans and maintaining Hub's commitment to client success across its operational territories.
    Dean Florian

    Scott Rasor - Chief Marketing Officer

    Scott Rasor, the Chief Marketing Officer at Hub, architects the firm's comprehensive marketing and brand strategy. Directing all marketing initiatives, Rasor focuses on enhancing market presence and client acquisition through targeted campaigns and digital engagement. This role involves overseeing brand development, lead generation, and market research to identify emerging opportunities. By aligning marketing efforts with the company's strategic objectives, Scott Rasor ensures consistent brand messaging and value proposition delivery. The Chief Marketing Officer's leadership drives market penetration and strengthens client relationships by communicating the firm's extensive range of insurance and financial solutions effectively across diverse client segments.

    Todd Heitshusen - Chief Marketing Officer & Property & Casualty Practice Leader

    Todd Heitshusen, the Chief Marketing Officer & Property & Casualty Practice Leader at Hub, drives integrated marketing strategies and leads the property and casualty insurance practice. Directing marketing efforts, Heitshusen focuses on enhancing brand visibility and client engagement for P&C solutions. Simultaneously, as Practice Leader, Todd Heitshusen guides the strategic direction and operational excellence of the property and casualty division, ensuring comprehensive risk management offerings. This dual role involves aligning marketing messages with specialized P&C expertise to attract and retain clients. The Chief Marketing Officer & Property & Casualty Practice Leader's leadership ensures robust market positioning and superior client service in the property and casualty sector.

    Rafael Padial - Executive Vice President & Chief Marketing Officer

    Rafael Padial, the Executive Vice President & Chief Marketing Officer at Hub, directs overarching marketing strategies and brand development across the enterprise. Overseeing global marketing functions, Padial focuses on elevating the Hub brand and expanding market reach through innovative campaigns and strategic partnerships. This executive role involves shaping the company's market narrative and ensuring consistent communication of its value proposition. By driving integrated marketing efforts, Rafael Padial enhances client engagement and supports business development objectives. The Executive Vice President & Chief Marketing Officer's vision guides the firm's market presence, reinforcing its position as a leading provider of insurance and financial services.

    Robert Lanham - Chief Sales Officer

    Robert Lanham, the Chief Sales Officer at Hub, directs the company's global sales strategy and execution. Overseeing all sales teams and initiatives, Lanham focuses on driving revenue growth and expanding market share through effective client acquisition and retention strategies. This critical role involves developing sales processes, coaching sales professionals, and identifying new business opportunities across diverse industries. By fostering a high-performance sales culture, Robert Lanham ensures the consistent delivery of Hub's comprehensive insurance and financial solutions. The Chief Sales Officer's leadership is instrumental in achieving the firm's ambitious growth targets and strengthening its market presence.
    Robert Lanham

    Lance Deman - Chief Sales Officer, Texas

    Lance Deman, the Chief Sales Officer, Texas at Hub, spearheads sales operations and revenue generation within the Texas region. Directing the regional sales force, Deman focuses on expanding Hub's client base and market penetration by delivering tailored insurance and financial services. This leadership role involves developing and executing effective sales strategies specific to the Texas market, fostering strong client relationships, and driving team performance. By optimizing sales processes and identifying growth opportunities, Lance Deman ensures the successful delivery of the firm's comprehensive solutions. The Chief Sales Officer's dedication strengthens Hub's presence and client engagement throughout Texas.

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    Frequently Asked Questions Regarding Hub Top Executives and Leadership Team

    Who leads Hub?
    Hub is led by Susan Murphy (President & Chief Executive Officer), along with executives such as Ryan Bailey (Chief Financial Officer, Eastern Wholesale & Employee Benefits (Canada)) and Melissa Rosado (Chief Operating Officer).
    Who is part of Hub’s executive team?
    The executive team of Hub includes leaders such as Susan Murphy (President & Chief Executive Officer), Ryan Bailey (Chief Financial Officer, Eastern Wholesale & Employee Benefits (Canada)), Melissa Rosado (Chief Operating Officer) and other senior executives.
    How many executives does Hub have?
    Hub has 10 executives leading key business areas.
    What roles are included in Hub’s leadership team?
    The leadership team of Hub includes roles such as President & Chief Executive Officer, Chief Financial Officer, Eastern Wholesale & Employee Benefits (Canada), Chief Operating Officer, Chief Operating Officer - Colorado and Utah, President.