HearUSA Executive and Leadership Team

May, 2026

Leadership Overview

HearUSA has 4 executives leading key functions including finance, retail operations, and strategic leadership.

Driven by a commitment to quality, HearUSA operates as an independent, nonprofit health care accrediting organization, advancing healthcare standards through rigorous accreditation, certification, and commendation processes.

Leadership Roles at HearUSA

  • Vice President, Finance & Chief Financial Officer, Retail (US) - Steven Dahlk
  • President, Retail (US) - Ron Amster
  • President - AUDRX - Kyle Kennedy
  • President - Diane Nilan
  • Steven Dahlk - Vice President, Finance & Chief Financial Officer, Retail (US)

    Steven Dahlk, the Vice President, Finance & Chief Financial Officer, Retail (US) at HearUSA, directs all financial operations for the organization's retail segment in the United States. Overseeing fiscal strategy, Dahlk manages budgeting, financial planning, and analysis to ensure robust financial health and support strategic growth initiatives. This leadership role involves optimizing resource allocation and driving financial performance across all retail channels. By implementing stringent financial controls and reporting mechanisms, Steven Dahlk ensures compliance and enhances profitability. The Chief Financial Officer's purview extends to managing investor relations and securing funding, directly impacting HearUSA's capacity to expand its quality-focused accreditation services and maintain its nonprofit mission. Dahlk's financial acumen is critical for sustaining the organization's operational efficiency and its ability to champion healthcare quality nationwide.

    Ron Amster - President, Retail (US)

    Ron Amster, the President, Retail (US) at HearUSA, spearheads the strategic direction and operational execution of the company's retail division within the United States. Amster drives market penetration and revenue growth by overseeing all aspects of retail operations, from customer engagement to sales performance. This executive position involves fostering strong relationships with retail partners and ensuring seamless service delivery that aligns with HearUSA's mission of promoting healthcare quality. By leading the retail teams, Ron Amster cultivates a culture of excellence and innovation, essential for adapting to evolving market demands and enhancing the organization's reach. The President's responsibilities include developing and implementing strategic plans that support HearUSA's overarching goals of accreditation and certification, thereby reinforcing the organization's impact on healthcare standards. Amster's leadership ensures the retail segment effectively contributes to HearUSA's commitment to quality assurance.

    Kyle Kennedy - President - AUDRX

    Kyle Kennedy, the President - AUDRX at HearUSA, directs the strategic vision and operational management for the AUDRX division. Kennedy is responsible for driving the growth and market presence of AUDRX, ensuring its offerings align with HearUSA's core mission of advancing healthcare quality through accreditation and certification. This leadership role involves overseeing product development, market strategy, and client relations specific to the AUDRX platform. By focusing on innovation and service excellence, Kyle Kennedy aims to expand AUDRX's impact within the healthcare sector. The President's duties include fostering cross-functional collaboration to ensure seamless integration with other HearUSA initiatives. Kennedy's strategic oversight is crucial for enhancing the value proposition of AUDRX and reinforcing HearUSA's commitment to setting high standards in healthcare accreditation. Kennedy ensures AUDRX effectively contributes to the organization's overall objectives.

    Diane Nilan - President

    Diane Nilan, the President at HearUSA, provides overarching leadership and strategic direction for the organization. Nilan guides HearUSA's mission to promote healthcare quality through its comprehensive accreditation, certification, and commendation programs. This executive role involves setting the organizational vision, fostering a culture of excellence, and ensuring the effective execution of strategic initiatives across all departments. By collaborating with other leaders, Diane Nilan drives the organization's commitment to upholding rigorous standards in healthcare. The President's responsibilities extend to stakeholder engagement, including partnerships with healthcare providers and regulatory bodies, to enhance HearUSA's influence and impact. Nilan's leadership is instrumental in maintaining HearUSA's position as a leading independent, nonprofit health care accrediting organization, dedicated to advancing the quality of care nationwide. Nilan ensures the organization's continued success and adherence to its core values.
    Diane Nilan

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    Frequently Asked Questions Regarding HearUSA Top Executives and Leadership Team

    Who leads HearUSA?
    HearUSA is led by Steven Dahlk (Vice President, Finance & Chief Financial Officer, Retail (US)), along with executives such as Ron Amster (President, Retail (US)) and Kyle Kennedy (President - AUDRX).
    Who is part of HearUSA’s executive team?
    The executive team of HearUSA includes leaders such as Steven Dahlk (Vice President, Finance & Chief Financial Officer, Retail (US)), Ron Amster (President, Retail (US)), Kyle Kennedy (President - AUDRX) and other senior executives.
    How many executives does HearUSA have?
    HearUSA has 4 executives leading key business areas.
    What roles are included in HearUSA’s leadership team?
    The leadership team of HearUSA includes roles such as Vice President, Finance & Chief Financial Officer, Retail (US), President, Retail (US), President - AUDRX, President.