HearUSA Executive and Leadership Team

September, 2026

Leadership Overview

HearUSA has 4 executives leading key functions including financial strategy, retail operations, and organizational leadership.

Committed to advancing health care quality standards, HearUSA promotes excellence through rigorous accreditation, certification, and commendation programs that impact the broader nonprofit health care landscape across the United States.

Leadership Roles at HearUSA

  • Vice President, Finance & Chief Financial Officer, Retail (US) - Steven Dahlk
  • President, Retail (US) - Ron Amster
  • President - Diane Nilan
  • President, Retail (US) - Oliver Asmar
  • Steven Dahlk - Vice President, Finance & Chief Financial Officer, Retail (US)

    Steven Dahlk, the Vice President, Finance & Chief Financial Officer, Retail (US) at HearUSA, manages all fiscal operations and financial planning for the retail division. Dahlk directs capital allocation strategies to ensure the long-term sustainability of health care accreditation initiatives. By overseeing budgetary compliance and revenue forecasting, the Vice President, Finance & Chief Financial Officer, Retail (US) maintains the financial health necessary for nonprofit growth. This leadership role involves close collaboration with the board to align fiscal policies with the mission of promoting health care quality. Steven Dahlk monitors market trends across North American regions to optimize resource distribution. Through rigorous financial oversight, the Chief Financial Officer secures the stability required for the organization to expand certification programs. Dahlk drives efficiency by implementing advanced accounting systems that support the broader strategic goals of the company while ensuring transparency in all fiscal reporting processes.

    Ron Amster - President, Retail (US)

    Ron Amster, the President, Retail (US) at HearUSA, architects the operational framework for retail service delivery and consumer engagement. Amster drives the expansion of accreditation services by optimizing the customer experience across the United States. Overseeing the retail division, the President, Retail (US) ensures that all service centers adhere to the high quality standards established by the organization. This leadership role requires constant coordination with regional managers to maintain operational excellence and service consistency. Ron Amster evaluates performance metrics to refine service delivery models, directly impacting the reach of health care certification programs. By fostering partnerships with health care providers, the President, Retail (US) strengthens the market position of the company. Amster executes strategic initiatives that enhance the accessibility of accreditation services, ensuring that the organization remains a leader in promoting health care quality through efficient, consumer-focused retail operations.

    Diane Nilan - President

    Diane Nilan, the President at HearUSA, directs the overarching mission and strategic vision of the organization. Nilan architects the long-term goals for health care accreditation, certification, and commendation programs. Overseeing the executive team, the President ensures alignment between organizational objectives and the nonprofit commitment to quality health care. This leadership role involves representing the company in national health care forums and driving policy advocacy. Diane Nilan manages the board relationship to secure support for new certification standards. By fostering a culture of excellence, the President maintains the integrity of the accreditation process across all operational sectors. Nilan leads the development of innovative programs that address emerging health care challenges, ensuring the organization remains at the forefront of industry standards. Through decisive leadership, the President secures the future impact of the company, promoting health care quality as a fundamental pillar of the nonprofit mission.
    Diane Nilan

    Oliver Asmar - President, Retail (US)

    Oliver Asmar, the President, Retail (US) at HearUSA, manages the supply chain logistics and inventory management systems for the retail network. Asmar directs the procurement strategies that support the distribution of health care products and accreditation materials across the United States. Overseeing the retail supply chain, the President, Retail (US) ensures that all locations maintain the necessary resources to uphold quality standards. This leadership role involves negotiating with vendors to optimize costs and improve service reliability. Oliver Asmar monitors logistics performance to identify opportunities for operational improvement and efficiency gains. By streamlining the flow of goods, the President, Retail (US) supports the broader organizational goal of providing consistent, high-quality health care services. Asmar executes logistics plans that scale with the growth of the company, ensuring that retail operations remain robust and responsive to the needs of the health care providers served by the organization.

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    Frequently Asked Questions Regarding HearUSA Top Executives and Leadership Team

    Who leads HearUSA?
    HearUSA is led by Steven Dahlk (Vice President, Finance & Chief Financial Officer, Retail (US)), along with executives such as Ron Amster (President, Retail (US)) and Diane Nilan (President).
    Who is part of HearUSA’s executive team?
    The executive team of HearUSA includes leaders such as Steven Dahlk (Vice President, Finance & Chief Financial Officer, Retail (US)), Ron Amster (President, Retail (US)), Diane Nilan (President) and other senior executives.
    How many executives does HearUSA have?
    HearUSA has 4 executives leading key business areas.
    What roles are included in HearUSA’s leadership team?
    The leadership team of HearUSA includes roles such as Vice President, Finance & Chief Financial Officer, Retail (US), President, Retail (US), President, President, Retail (US).