Harbor Hospice Executive and Leadership Team

May, 2026

Leadership Overview

Harbor Hospice has 5 executives leading key functions including strategy, information technology, revenue generation, and administration.

Driven by core values that reflect their commitment to compassionate care, Harbor Hospice is dedicated to providing quality of life for patients and their families during challenging times, aiming to serve families in need of support and guidance through the hospice process.

Leadership Roles at Harbor Hospice

  • Chief Information Officer - Richard Shafer
  • Chief Revenue Officer - Brad Thibodaux
  • Chief Administrative Officer (CAO) - Melissa Jordan
  • Cec - Amber Cooper
  • Cec - Candace Bodin
  • Richard Shafer - Chief Information Officer

    Richard Shafer, the Chief Information Officer at Harbor Hospice, architects the technological infrastructure that supports the organization's mission of compassionate care. Shafer directs the implementation and management of all information systems, ensuring data integrity, security, and accessibility for patient records and operational management. This role is critical in leveraging technology to enhance the quality of life for patients and their families, streamlining processes for bereavement support and various care levels. Shafer oversees the digital strategy, focusing on innovation that improves efficiency and patient outcomes across the organization's service areas. The Chief Information Officer ensures that technology solutions align with Harbor Hospice's core values of excellence and compassionate service, providing robust support for staff and families navigating the hospice journey. Richard Shafer's expertise drives the technological advancement necessary for Harbor Hospice to effectively serve its community.
    Richard Shafer

    Brad Thibodaux - Chief Revenue Officer

    Brad Thibodaux, the Chief Revenue Officer at Harbor Hospice, drives the financial strategy and revenue generation initiatives that sustain the organization's commitment to quality care. Thibodaux oversees all aspects of revenue cycle management, from patient intake and billing to payer relations, ensuring financial health and operational capacity. This executive function is vital for expanding the reach of Harbor Hospice's services, including essential bereavement support and diverse levels of care, to more families in need. The Chief Revenue Officer focuses on optimizing financial performance while upholding the core values of compassionate care and excellence. Brad Thibodaux's leadership ensures that the organization can continue to provide comprehensive support and guidance through the hospice process, maintaining a strong financial foundation that directly supports patient and family well-being. This role is central to the long-term viability and growth of Harbor Hospice's mission.

    Melissa Jordan - Chief Administrative Officer (CAO)

    Melissa Jordan, the Chief Administrative Officer (CAO) at Harbor Hospice, directs the comprehensive administrative operations that ensure the smooth functioning of the organization. Jordan oversees human resources, facilities management, and general corporate administration, creating an environment that supports the delivery of compassionate care. This leadership role is integral to upholding Harbor Hospice's core values of excellence and dedication to patient and family well-being during challenging times. The CAO ensures that all administrative processes are aligned with the strategic goals of providing quality hospice services, including bereavement support and various levels of care. Melissa Jordan's oversight guarantees efficient resource allocation and operational effectiveness, enabling the organization to serve families with guidance and support throughout the hospice journey. Jordan's administrative expertise is fundamental to the organization's capacity to fulfill its mission.

    Amber Cooper - Cec

    Amber Cooper, the Cec at Harbor Hospice, directs the overarching strategy and operational execution for the organization. This leadership position involves guiding the company's mission to provide quality of life for patients and their families during challenging times. Cooper ensures that core values, reflecting a deep commitment to compassionate care, are integrated into every aspect of service delivery. Overseeing the strategic direction, Cooper focuses on expanding the reach and impact of Harbor Hospice's services, including vital bereavement support and various levels of care. The role demands a comprehensive understanding of the healthcare landscape and a dedication to enhancing patient and family experiences throughout the hospice journey. Cooper's leadership ensures the organization remains a trusted resource for families navigating the complexities of hospice care, driving forward the commitment to excellence in all endeavors.

    Candace Bodin - Cec

    Candace Bodin, the Cec at Harbor Hospice, spearheads the strategic vision and operational framework that underpins the organization's commitment to compassionate care. Bodin's leadership ensures the consistent delivery of high-quality hospice services, focusing on enhancing the quality of life for patients and their families during difficult periods. This executive role involves aligning departmental functions with the company's core values, emphasizing excellence and empathy in all patient interactions. Bodin oversees the development and implementation of programs that provide essential bereavement support and diverse levels of care, addressing the holistic needs of those served. The strategic focus is on strengthening Harbor Hospice's position as a supportive guide for families navigating the hospice process, ensuring a seamless and dignified experience. Candace Bodin's influence drives the organization's dedication to compassionate service and operational integrity.

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    Frequently Asked Questions Regarding Harbor Hospice Top Executives and Leadership Team

    Who leads Harbor Hospice?
    Harbor Hospice is led by Richard Shafer (Chief Information Officer), along with executives such as Brad Thibodaux (Chief Revenue Officer) and Melissa Jordan (Chief Administrative Officer (CAO)).
    Who is part of Harbor Hospice’s executive team?
    The executive team of Harbor Hospice includes leaders such as Richard Shafer (Chief Information Officer), Brad Thibodaux (Chief Revenue Officer), Melissa Jordan (Chief Administrative Officer (CAO)) and other senior executives.
    How many executives does Harbor Hospice have?
    Harbor Hospice has 5 executives leading key business areas.
    What roles are included in Harbor Hospice’s leadership team?
    The leadership team of Harbor Hospice includes roles such as Chief Information Officer, Chief Revenue Officer, Chief Administrative Officer (CAO), Cec, Cec.