Leadership Overview
Hansen has 6 executives leading key functions including strategy, finance, marketing, regional operations, sector specialization, and solution delivery.
Focused on mission-critical software for utilities and telecommunications, Hansen drives digital transformation and operational efficiency for global enterprises through advanced billing and customer engagement platforms.
Focused on mission-critical software for utilities and telecommunications, Hansen drives digital transformation and operational efficiency for global enterprises through advanced billing and customer engagement platforms.
Leadership Roles at Hansen
Andrew Hansen - Chief Executive Officer
Andrew Hansen, the Chief Executive Officer at Hansen, directs the overarching corporate strategy and long-term vision for the global software organization. By overseeing the development of mission-critical solutions for the energy, water, and telecommunications sectors, the Chief Executive Officer ensures alignment between product innovation and evolving market demands. This leadership role involves managing complex operations across international markets to maintain competitive advantages in billing and revenue management. Andrew Hansen actively engages with the Board to prioritize sustainable growth and digital transformation initiatives. Through the optimization of service offerings, the Chief Executive Officer strengthens the company's position as a provider of essential utility software. By fostering a culture of operational excellence, the Chief Executive Officer secures the stability of the enterprise while expanding the global footprint of the organization.
Richard English - Chief Financial Officer
Richard English, the Chief Financial Officer at Hansen, manages the fiscal health and capital allocation strategies for the global software provider. Overseeing financial reporting, risk management, and investor relations, the Chief Financial Officer ensures the company maintains the necessary liquidity to support ongoing research and development in the utility and telecommunications sectors. Richard English directs the financial planning processes that enable the organization to scale operations across diverse geographic regions. By analyzing market trends and revenue streams, the Chief Financial Officer provides the data-driven insights required for strategic decision-making at the executive level. This role involves maintaining rigorous compliance standards while optimizing the cost structure of the business. Through disciplined financial oversight, the Chief Financial Officer supports the long-term profitability and market expansion goals of the company.
John Baksa - President, Americas
John Baksa, the President, Americas at Hansen, directs all operational activities and business development initiatives across the North and South American markets. Overseeing the delivery of mission-critical software to utility and telecommunications clients, the President, Americas ensures that regional service offerings meet the specific regulatory and operational requirements of the local landscape. John Baksa manages the regional team to drive customer success and expand the footprint of the company's billing and revenue management solutions. By fostering strong relationships with key enterprise accounts, the President, Americas facilitates the adoption of digital transformation tools that improve operational efficiency. This role involves coordinating with global leadership to ensure that regional strategies align with the broader corporate mission. Through the effective management of regional resources, the President, Americas secures consistent growth and high levels of customer satisfaction.
David Castree - President - Energy and Utilities
David Castree, the President - Energy and Utilities at Hansen, leads the specialized division focused on providing software solutions to the global energy and water sectors. Overseeing the product roadmap and service delivery for these critical industries, the President - Energy and Utilities ensures that the company's billing and customer engagement platforms address the unique challenges of modern utility providers. David Castree directs the strategic initiatives that enable clients to modernize their service offerings and adapt to changing market conditions. By collaborating with engineering and sales teams, the President - Energy and Utilities drives the development of industry-specific software that enhances operational efficiency. This leadership role involves monitoring global trends in utility management to maintain the company's status as a market leader. Through the delivery of robust, scalable solutions, the President - Energy and Utilities supports the digital transformation of essential infrastructure providers.

Joel Zimmerman - President, Solutions
Joel Zimmerman, the President, Solutions at Hansen, manages the technical delivery and implementation of the company's software portfolio across all global sectors. Overseeing the professional services and solution architecture teams, the President, Solutions ensures that the deployment of billing and revenue management systems meets the highest standards of quality and performance. Joel Zimmerman directs the integration of complex software into the existing operational frameworks of utility and telecommunications clients. By optimizing the delivery lifecycle, the President, Solutions enables enterprises to achieve faster time-to-value and improved customer experience. This role involves coordinating with product development to ensure that client feedback informs future software enhancements. Through the management of technical resources and project execution, the President, Solutions supports the successful digital transformation of the company's diverse customer base.
Glenn Gibson - Chief Marketing Officer
Glenn Gibson, the Chief Marketing Officer at Hansen, architects the global brand strategy and market positioning for the company's suite of mission-critical software solutions. Overseeing lead generation, corporate communications, and product marketing, the Chief Marketing Officer ensures that the value proposition for energy, water, and telecommunications clients remains clear and compelling. Glenn Gibson directs the implementation of digital campaigns that drive customer engagement and support the expansion of the company's market share in key regions. By collaborating with product teams, the Chief Marketing Officer aligns marketing initiatives with the specific needs of utility providers undergoing digital transformation. This leadership role involves analyzing competitive landscapes to refine messaging and outreach strategies. Through the execution of targeted marketing programs, the Chief Marketing Officer accelerates the adoption of the company's billing and revenue management platforms.

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