Hansen Technologies Executive and Leadership Team

June, 2026

Leadership Overview

Hansen Technologies has 7 executives leading key functions including technology, marketing, finance, solutions, and regional operations.

Driven by a commitment to innovation, Hansen Technologies delivers essential software solutions for the energy, utilities, and telecommunications sectors, enabling seamless customer care and billing operations globally.

Leadership Roles at Hansen Technologies

  • Chief Financial Officer - Richard English
  • President, Solutions - Joel Zimmerman
  • President, Americas - John Baksa
  • President - Energy and Utilities - David Castree
  • Chief Technology Officer - Darren Meade
  • Chief Marketing Officer - Glenn Gibson
  • Chief Technology Officer, Communications & Media - Brian Cappellani
  • Richard English - Chief Financial Officer

    Richard English, the Chief Financial Officer at Hansen Technologies, manages the company's financial operations and strategic fiscal planning. English oversees all aspects of financial reporting, budgeting, and investment, ensuring the fiscal health and stability of the organization. This position requires meticulous management of financial resources to support the development, integration, and support of customer care and billing system software. The Chief Financial Officer plays a crucial role in evaluating new business opportunities and managing financial risks associated with market expansion and product innovation. Richard English's expertise guides financial decision-making, enabling Hansen Technologies to sustain its growth trajectory and deliver value to stakeholders. English ensures compliance with all financial regulations and optimizes financial performance across all business units.

    Joel Zimmerman - President, Solutions

    Joel Zimmerman, the President, Solutions at Hansen Technologies, drives the strategic direction and operational execution of the company's comprehensive software solutions portfolio. Zimmerman oversees the development and delivery of integrated customer care and billing systems, ensuring they meet the diverse needs of clients across the energy, utilities, and telecommunications sectors. This leadership role involves fostering innovation within the solutions division and ensuring seamless integration of new technologies and functionalities. The President, Solutions collaborates with cross-functional teams to enhance product offerings and expand market reach. Joel Zimmerman's focus is on delivering high-value solutions that empower clients to optimize their operations and customer engagement strategies. Zimmerman's leadership ensures that Hansen Technologies' solutions remain at the forefront of industry innovation and client satisfaction.

    John Baksa - President, Americas

    John Baksa, the President, Americas at Hansen Technologies, directs the company's business operations and strategic growth across North and South America. Baksa is responsible for expanding market share and strengthening client relationships within the energy, utilities, and telecommunications industries throughout the Americas region. This leadership involves overseeing sales, implementation, and support services to ensure client success and satisfaction. The President, Americas collaborates with global teams to align regional strategies with the company's overall mission. John Baksa's leadership is critical for driving revenue growth and establishing Hansen Technologies as a leading provider of customer care and billing systems in the Americas. Baksa ensures that regional operations effectively meet the specific market demands and regulatory environments of the diverse countries within the Americas.

    David Castree - President - Energy and Utilities

    David Castree, the President - Energy and Utilities at Hansen Technologies, leads the company's strategic initiatives and operational performance within the energy and utilities sectors. Castree focuses on enhancing the company's billing applications and customer care software to address the specific challenges and opportunities within these critical industries. This role involves driving product innovation, expanding market penetration, and ensuring exceptional service delivery to clients. The President - Energy and Utilities collaborates with executive leadership to refine the company's go-to-market strategies and foster strong client partnerships. David Castree's expertise is instrumental in solidifying Hansen Technologies' position as a trusted partner for energy and utility companies seeking advanced software solutions. Castree's leadership ensures that the company's offerings are tailored to meet the evolving regulatory and operational demands of the energy and utilities markets.
    David Castree

    Darren Meade - Chief Technology Officer

    Darren Meade, the Chief Technology Officer at Hansen Technologies, directs the company's overall technology strategy and execution. Meade oversees the development and integration of customer care and billing system software, ensuring these solutions meet the evolving needs of the energy, utilities, and telecommunications industries. This leadership involves guiding the engineering teams in creating robust, scalable applications and managing the technical roadmap for future product enhancements. Meade's focus remains on driving technological innovation that supports Hansen Technologies' core mission of providing efficient and reliable billing applications. The Chief Technology Officer ensures that all technological endeavors align with the company's strategic objectives, fostering an environment of continuous improvement and technical excellence across the organization. Darren Meade's oversight is critical for maintaining Hansen Technologies' competitive edge in the software market.

    Glenn Gibson - Chief Marketing Officer

    Glenn Gibson, the Chief Marketing Officer at Hansen Technologies, spearheads all marketing initiatives and brand strategy. Gibson is responsible for developing and executing campaigns that enhance market presence and drive customer acquisition within the energy, utilities, and telecommunications sectors. This role involves deep market analysis to identify growth opportunities and to position Hansen Technologies' billing applications effectively. The Chief Marketing Officer collaborates closely with sales and product development teams to ensure marketing messages resonate with target audiences and accurately reflect the value proposition of the company's software and consulting services. Glenn Gibson's leadership ensures consistent brand messaging and effective market penetration, contributing significantly to revenue growth and market share expansion. Gibson's strategic direction shapes how Hansen Technologies engages with its global customer base.
    Glenn Gibson

    Brian Cappellani - Chief Technology Officer, Communications & Media

    Brian Cappellani, the Chief Technology Officer, Communications & Media at Hansen Technologies, leads technology initiatives specifically for the communications and media sectors. Cappellani focuses on tailoring the company's billing applications and customer care software to the unique demands of these industries. This involves overseeing the technical aspects of product development and integration, ensuring solutions are optimized for performance and scalability within media and communication networks. The Chief Technology Officer, Communications & Media works to enhance the company's offerings by driving innovation in areas critical to these markets. Brian Cappellani's specialized expertise ensures that Hansen Technologies provides cutting-edge technological solutions that address the complex billing and customer management challenges faced by clients in the communications and media landscape. Cappellani's role is vital for deepening the company's impact in these key vertical markets.
    Brian Cappellani

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    Frequently Asked Questions Regarding Hansen Technologies Top Executives and Leadership Team

    Who leads Hansen Technologies?
    Hansen Technologies is led by Richard English (Chief Financial Officer), along with executives such as Joel Zimmerman (President, Solutions) and John Baksa (President, Americas).
    Who is part of Hansen Technologies’s executive team?
    The executive team of Hansen Technologies includes leaders such as Richard English (Chief Financial Officer), Joel Zimmerman (President, Solutions), John Baksa (President, Americas) and other senior executives.
    How many executives does Hansen Technologies have?
    Hansen Technologies has 7 executives leading key business areas.
    What roles are included in Hansen Technologies’s leadership team?
    The leadership team of Hansen Technologies includes roles such as Chief Financial Officer, President, Solutions, President, Americas, President - Energy and Utilities, Chief Technology Officer.