Leadership Overview
Hansen has 8 executives leading key functions including strategy, technology, finance, marketing, and regional operations.
Focused on delivering mission-critical software for utilities and telecommunications, Hansen empowers global enterprises to modernize service offerings and achieve digital transformation through robust revenue management and customer engagement solutions.
Focused on delivering mission-critical software for utilities and telecommunications, Hansen empowers global enterprises to modernize service offerings and achieve digital transformation through robust revenue management and customer engagement solutions.
Leadership Roles at Hansen
Andrew Hansen - Chief Executive Officer
Andrew Hansen, the Chief Executive Officer at Hansen, directs the overarching corporate strategy and global vision for the organization. By overseeing the development of mission-critical software for the energy, water, and telecommunications sectors, the Chief Executive Officer ensures alignment between product innovation and evolving market demands. This leadership role involves managing high-level stakeholder relationships and driving long-term growth across international markets. Andrew Hansen maintains a focus on operational excellence, ensuring that the company delivers scalable solutions that modernize service offerings for complex utility environments. Through the implementation of strategic digital transformation initiatives, the Chief Executive Officer fosters a culture of efficiency and customer-centricity. Ultimately, Hansen secures the competitive positioning of the firm by navigating the complexities of the global software landscape while maintaining a commitment to delivering reliable, industry-specific technology that supports essential infrastructure operations worldwide.
Richard English - Chief Financial Officer
Richard English, the Chief Financial Officer at Hansen, manages the fiscal health and capital allocation strategies for the organization. Overseeing financial planning, reporting, and risk management, the Chief Financial Officer ensures that the company maintains the necessary resources to support its global software development and service delivery initiatives. This role involves analyzing market trends within the energy and telecommunications sectors to inform investment decisions and drive sustainable revenue growth. Richard English collaborates with the executive team to optimize operational budgets and improve profitability across all business units. By maintaining rigorous financial controls, the Chief Financial Officer supports the company's ability to scale its operations and invest in new technology. English provides the strategic oversight required to navigate complex international regulatory environments, ensuring that the financial foundation remains robust while the company continues to expand its footprint and deliver mission-critical solutions to its diverse client base.
David Castree - President - Energy and Utilities
David Castree, the President - Energy and Utilities at Hansen, directs the operational strategy and business development for the energy and water utility sectors. Overseeing the delivery of mission-critical software, the President - Energy and Utilities ensures that utility providers receive the tools necessary to manage complex billing, revenue, and customer engagement operations. This role involves working closely with clients to understand their specific operational challenges and tailoring the company's software solutions to meet those needs. David Castree drives the expansion of the company's footprint in the utility market by focusing on service modernization and digital transformation. By collaborating with the technology and product teams, the President - Energy and Utilities ensures that the software remains at the forefront of industry standards. Castree maintains a focus on client success and operational efficiency, ensuring that the company provides the reliable, high-quality services required to support essential utility infrastructure on a global scale.

Joel Zimmerman - President, Solutions
Joel Zimmerman, the President, Solutions at Hansen, oversees the implementation and delivery of the company's comprehensive software solutions across all industry verticals. Managing the professional services and delivery teams, the President, Solutions ensures that clients successfully integrate the company's software into their existing operations to achieve maximum efficiency. This role involves standardizing delivery processes and ensuring that project outcomes align with the company's commitment to quality and customer satisfaction. Joel Zimmerman collaborates with the technology and product leadership to ensure that the solutions provided are both scalable and adaptable to the unique needs of each enterprise. By focusing on the end-to-end delivery lifecycle, the President, Solutions drives the successful adoption of digital transformation initiatives for customers in the energy and telecommunications sectors. Zimmerman maintains a focus on operational excellence, ensuring that the company's service delivery model supports long-term client retention and consistent business growth across all global markets.
John Baksa - President, Americas
John Baksa, the President, Americas at Hansen, directs the business operations and market expansion strategies throughout the North and South American regions. Overseeing the regional sales and service teams, the President, Americas ensures that the company's mission-critical software solutions are effectively positioned to meet the needs of local energy, water, and telecommunications providers. This role involves building strong client relationships and identifying opportunities for growth within the regional market. John Baksa collaborates with the global executive team to align regional activities with the company's overarching mission of delivering industry-specific software that modernizes service offerings. By focusing on regional market dynamics, the President, Americas drives the adoption of the company's billing and revenue management platforms. Baksa maintains a focus on operational performance and customer engagement, ensuring that the company provides the necessary support to help enterprises in the Americas operate more efficiently and adapt to the rapidly changing demands of their respective industries.
Darren Meade - Chief Technology Officer
Darren Meade, the Chief Technology Officer at Hansen, architects the technical roadmap and software development lifecycle for the company's core product suite. Overseeing the engineering teams, the Chief Technology Officer ensures that all software solutions meet the rigorous demands of the energy and utility sectors. This role involves integrating advanced billing and revenue management capabilities into the existing platform to enhance operational efficiency for global clients. Darren Meade drives the adoption of modern development methodologies, ensuring that the technology stack remains agile and capable of supporting rapid digital transformation. By collaborating with other executive leaders, the Chief Technology Officer aligns technical output with the broader business objectives of the organization. Meade maintains a focus on product stability and scalability, ensuring that the software architecture supports the complex, mission-critical operations of utility providers across diverse international markets while consistently improving the end-user experience.
Glenn Gibson - Chief Marketing Officer
Glenn Gibson, the Chief Marketing Officer at Hansen, directs the global brand strategy and market positioning for the company's software and services portfolio. Overseeing the development of targeted campaigns, the Chief Marketing Officer ensures that the value proposition of the firm's mission-critical solutions reaches key decision-makers in the energy, water, and telecommunications industries. This role involves analyzing market conditions to identify growth opportunities and tailoring messaging to highlight the benefits of the company's billing and customer engagement platforms. Glenn Gibson collaborates with regional leaders to ensure that marketing initiatives support local sales efforts and drive demand for digital transformation services. By leveraging data-driven insights, the Chief Marketing Officer optimizes the customer acquisition funnel and strengthens the company's reputation as a leader in industry-specific software. Gibson maintains a focus on brand consistency and market impact, ensuring that the organization effectively communicates its ability to solve complex operational challenges for its global client base.

Brian Cappellani - Chief Technology Officer, Communications & Media
Brian Cappellani, the Chief Technology Officer, Communications & Media at Hansen, leads the technical strategy specifically for the telecommunications and media business segments. Overseeing the development of specialized software solutions, the Chief Technology Officer, Communications & Media ensures that the company provides cutting-edge tools for service modernization and revenue management within the communications sector. This role involves architecting scalable systems that allow telecommunications providers to manage complex service offerings and adapt to rapidly changing market conditions. Brian Cappellani collaborates with product teams to integrate innovative features that enhance customer engagement and operational efficiency. By focusing on the unique technical requirements of the communications industry, the Chief Technology Officer, Communications & Media drives the delivery of high-performance software that supports essential digital infrastructure. Cappellani ensures that the technology roadmap remains aligned with the specific needs of global telecommunications clients, facilitating their transition to more agile and efficient service delivery models.

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