Leadership Overview
Hang Seng Bank has 10 executives leading key functions including strategy, finance, technology, operations, marketing, and information management.
Driven by a commitment to financial excellence, Hang Seng Bank provides comprehensive financial solutions, shaping market impact through robust retail banking, wealth management, commercial banking, and global banking services.
Driven by a commitment to financial excellence, Hang Seng Bank provides comprehensive financial solutions, shaping market impact through robust retail banking, wealth management, commercial banking, and global banking services.
Leadership Roles at Hang Seng Bank
Winnie Ching - Chief Executive Officer
Winnie Ching, the Chief Executive Officer at Hang Seng Bank, directs the overall strategic vision and operational execution across the bank's core business activities. Ching guides the comprehensive suite of financial solutions offered to personal, commercial, corporate, and institutional clients, ensuring alignment with market demands and regulatory frameworks. This leadership role involves driving growth in retail banking and wealth management, optimizing commercial banking services, and expanding global banking and markets operations. Ching's strategic direction ensures the bank's continued market leadership and financial stability. By fostering innovation and client-centric approaches, Winnie Ching solidifies Hang Seng Bank's position as a premier financial institution.
Jonathon Lee - Chief Financial Officer
Jonathon Lee, the Chief Financial Officer at Hang Seng Bank, oversees all financial planning, risk management, and reporting functions. Lee manages the bank's fiscal health, ensuring robust capital allocation and profitability across retail banking, wealth management, commercial banking, and global banking and markets. This executive role involves developing financial strategies that support long-term growth and operational efficiency. Lee's oversight extends to investment strategies and compliance with financial regulations, safeguarding the bank's assets and stakeholder interests. Through meticulous financial oversight, Jonathon Lee drives sustainable value creation and reinforces Hang Seng Bank's reputation for fiscal prudence.
Vivien Chiu - Chief Operating Officer
Vivien Chiu, the Chief Operating Officer at Hang Seng Bank, directs the operational efficiency and service delivery across the bank's extensive financial services. Chiu manages the day-to-day operations supporting retail banking, wealth management, commercial banking, and global banking and markets, ensuring seamless execution and client satisfaction. This leadership position involves optimizing business processes, managing operational risks, and implementing best practices to enhance productivity and service quality. Chiu's focus on operational excellence underpins the bank's ability to provide a comprehensive suite of financial solutions. Through strategic operational management, Vivien Chiu ensures the smooth functioning of Hang Seng Bank's diverse business units.
Kathleen Lo - Director, Chief Operating Officer, Global Markets
Kathleen Lo, the Director, Chief Operating Officer, Global Markets at Hang Seng Bank, directs the operational framework for the bank's global markets division. Lo ensures the efficient and compliant execution of trading, risk management, and settlement processes within global markets operations. This specialized role focuses on optimizing the operational infrastructure to support complex financial transactions and client services in international markets. Lo's responsibilities include enhancing operational resilience and driving process improvements to meet the dynamic demands of global financial activities. Through focused operational leadership, Kathleen Lo strengthens Hang Seng Bank's capabilities in global markets.
Berlin Sze - Manager, Operational Management, Chief Operating Officer
Berlin Sze, the Manager, Operational Management, Chief Operating Officer at Hang Seng Bank, supports the strategic execution of operational initiatives across the bank's core functions. Sze contributes to the optimization of business processes and the implementation of operational improvements within retail banking, wealth management, commercial banking, and global banking and markets. This role involves analyzing operational data to identify areas for enhancement and ensuring adherence to quality standards. Sze's work supports the broader objectives of the Chief Operating Officer in driving efficiency and service excellence. Through diligent operational management, Berlin Sze contributes to the smooth functioning of Hang Seng Bank's operations.
Johnette Wong - Management Trainee Chief Operating Officer Office
Johnette Wong, the Management Trainee Chief Operating Officer Office at Hang Seng Bank, gains comprehensive exposure to the operational strategies and management practices that underpin the bank's diverse services. Wong supports the Chief Operating Officer's office in analyzing operational workflows and contributing to projects aimed at enhancing efficiency across retail banking, wealth management, commercial banking, and global banking and markets. This developmental role involves learning and applying operational management principles to real-world business challenges. Wong's engagement provides valuable insights into the bank's operational framework. Through active participation, Johnette Wong supports the continuous improvement initiatives within Hang Seng Bank.
Charphen Chan - Chief Technology Officer
Charphen Chan, the Chief Technology Officer at Hang Seng Bank, architects and executes the bank's technology strategy, driving digital transformation across all business segments. Chan leads the development and implementation of innovative technological solutions that enhance retail banking, wealth management, commercial banking, and global banking and markets operations. This critical role involves overseeing IT infrastructure, cybersecurity, and the integration of emerging technologies to improve client services and operational efficiency. Chan's vision ensures Hang Seng Bank remains at the forefront of technological advancement in the financial sector. By championing digital innovation, Charphen Chan strengthens the bank's competitive edge and future readiness.
Jordan Cheung - Chief Marketing Officer
Jordan Cheung, the Chief Marketing Officer at Hang Seng Bank, shapes and executes the bank's marketing and brand strategy to enhance market presence and client engagement. Cheung oversees all marketing initiatives, driving customer acquisition and retention across retail banking, wealth management, commercial banking, and global banking and markets. This role involves developing compelling campaigns that communicate the bank's value proposition and foster strong client relationships. Cheung's strategic insights guide market positioning and brand development, ensuring Hang Seng Bank resonates with its target audiences. By leading innovative marketing efforts, Jordan Cheung strengthens the bank's brand equity and market share.
Marianne Li - Chief of Staff
Marianne Li, the Chief of Staff at Hang Seng Bank, provides strategic support and operational coordination to the executive leadership team, facilitating the execution of key initiatives. Li works closely with the Chief Executive Officer and other C-suite executives to streamline communication, manage projects, and ensure alignment across retail banking, wealth management, commercial banking, and global banking and markets. This pivotal role involves driving strategic planning processes and enhancing organizational effectiveness. Li's expertise in operational management and strategic execution supports the bank's overall objectives. Through dedicated coordination and strategic guidance, Marianne Li optimizes the effectiveness of Hang Seng Bank's leadership functions.
Forrest Chai - Chief Information Officer & Managing Director
Forrest Chai, the Chief Information Officer & Managing Director at Hang Seng Bank, leads the bank's information technology strategy and management, ensuring robust and secure information systems. Chai oversees the development and maintenance of IT infrastructure that supports all business activities, including retail banking, wealth management, commercial banking, and global banking and markets. This executive position involves managing data security, implementing technological advancements, and ensuring system reliability to meet client needs and regulatory requirements. Chai's leadership ensures that Hang Seng Bank leverages technology effectively for operational excellence. By driving IT strategy, Forrest Chai enhances the bank's digital capabilities and operational resilience.
Explore Leadership Teams in Banking
Founded in 1999, TowneBank remains one of the largest banks ever chartered in Virginia. Named in 2021 as the #16 Best Bank in America by Forbes, the company currently operates banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina.
Company Leadership PC
MB
TB
WF
Columbia Financial, Inc., a bank holding company, provides various financial services to businesses and consumers in the United States. Its deposit products include checking, interest-earning checking products and municipal, savings and club deposits, and money market accounts, as well as certificates of deposit. The company also provides various loans, including multifamily and commercial real estate loans, commercial business loans, one-to-four family residential loans, construction loans, home equity loans and advances, and other consumer loans, such as automobiles and personal loans, as well as unsecured and overdraft lines of credit. In addition, it offers title insurance products; wealth management services; and cash management services comprising remote deposit, lockbox service, sweep accounts, and escrow services. The company operates full-service banking offices in New Jersey; and branch offices in Freehold, New Jersey. Columbia Financial, Inc. was founded in 1926 and is based in Fair Lawn, New Jersey. Columbia Financial, Inc. is a subsidiary of Columbia Bank MHC.
Company Leadership
UGRO Capital is a data-driven financial company that focuses on providing credit solutions to micro, small, and medium enterprises across India. The organization operates within the financial services sector, specializing in lending activities that address the significant credit gap faced by small businesses. Its core objective is to enable the growth and sustainability of enterprises that often lack access to formal financing channels. By combining financial expertise with advanced data analytics, the company has positioned itself as a technology-enabled lender that supports economic development and financial inclusion. The company’s business model is centered on delivering customized loan products tailored to the needs of small businesses operating in various sectors. It provides a range of financing options, including secured and unsecured loans, equipment financing, and embedded finance solutions. These offerings are designed to meet the diverse requirements of enterprises at different stages of their growth. The organization emphasizes accessibility and efficiency in its lending processes, ensuring that businesses can obtain funding in a timely and convenient manner.
Company Leadership AH
IS
Hudson Valley Credit Union (Formerly Hudson Valley Federal Credit Union) is a credit union serving the New York counties of Dutchess, Orange, Ulster, Putnam, Rockland, Westchester, Greene, Columbia, Albany, Rensselaer, Schenectady, and Saratoga. Mary Madden held the position as CEO from May of 2002 until September of 2022. She was succeeded by Jonathan Roberts.
Company Leadership TV
JF
Frequently Asked Questions Regarding Hang Seng Bank Top Executives and Leadership Team
