Goshen Health Executive and Leadership Team

Randal Christophel, the President & Chief Executive Officer at Goshen Health, directs the overall strategic vision and operational execution for the entire health system. Christophel guides the organization's commitment to improving community health, ensuring that the mission of practicing compassion, accountability, respect, and excellence permeates every aspect of Goshen Health's services. This leadership role involves overseeing the strategic growth and development of the health system's 30 locations across four counties, including specialized cancer and heart care services. Randal Christophel ensures alignment with the nonprofit's community-owned status, fostering an environment that prioritizes patient well-being and organizational integrity. The President & Chief Executive Officer's purview extends to maintaining strong relationships with the physician network and advancing the delivery of primary and specialty care throughout the region.

Christy Sassaman, the Chief Executive Officer, Social Media Influencer at Goshen Health, spearheads the organization's external communications and digital engagement strategies. Sassaman leverages social media platforms to amplify Goshen Health's mission of improving community health and embodying compassion, accountability, respect, and excellence. This unique role involves developing and executing innovative marketing campaigns that enhance brand visibility and patient outreach across the health system's 30 locations. Christy Sassaman's influence extends to shaping public perception and fostering community trust through authentic digital storytelling. The Chief Executive Officer, Social Media Influencer collaborates with leadership to ensure all external messaging accurately reflects the organization's commitment to high-quality care, including specialized services and the physician network.

Lisa Wine, the Chief Financial Officer at Goshen Health, manages the financial health and strategic fiscal planning for the nonprofit healthcare organization. Wine oversees all financial operations, including budgeting, revenue cycle management, and capital allocation across the system's 30 locations. This critical role ensures the financial sustainability required to support Goshen Health's mission of improving community health and practicing compassion, accountability, respect, and excellence. Lisa Wine's responsibilities include analyzing financial performance, identifying cost-saving opportunities, and ensuring compliance with all healthcare financial regulations. The Chief Financial Officer works closely with other executive leaders to align financial strategies with the organization's long-term goals, particularly in expanding specialized services like cancer and heart care, and supporting the extensive physician network.

Hillary Nissley, the Chief People Officer & Manager, Billing at Goshen Health, directs human resources functions and oversees the critical billing operations for the healthcare system. Nissley is responsible for cultivating a workplace culture that embodies compassion, accountability, respect, and excellence, supporting the well-being of colleagues across all 30 locations. This dual role ensures efficient revenue cycle management while fostering employee engagement and development. Hillary Nissley's purview includes talent acquisition, retention strategies, and ensuring compliance with employment laws, alongside managing the intricacies of patient billing and insurance processing. The Chief People Officer & Manager, Billing plays a vital part in maintaining the financial integrity of the organization and supporting the operational needs of the specialized care services and physician network.

Tobeter Smith, the Chief People Officer & Account Coordinator at Goshen Health, leads initiatives focused on employee relations and manages key account relationships within the organization. Smith is dedicated to fostering an environment where colleagues practice compassion, accountability, respect, and excellence, contributing to the overall health of the community served by Goshen Health's 30 locations. This role integrates strategic human capital management with the coordination of essential client and partner accounts, ensuring smooth operational workflows. Tobeter Smith's responsibilities include developing employee programs, managing internal communications, and serving as a liaison for important external stakeholders. The Chief People Officer & Account Coordinator ensures that both internal people strategies and external account management align with the health system's mission and commitment to high-quality care.