Leadership Overview
Goshen Health has 6 executives leading key functions including strategy, financial oversight, digital engagement, human resources, billing management, and account coordination.
Driven by a commitment to community wellness, Goshen Health delivers compassionate, nonprofit healthcare across thirty locations while maintaining excellence in specialized cancer, heart, and vascular services.
Driven by a commitment to community wellness, Goshen Health delivers compassionate, nonprofit healthcare across thirty locations while maintaining excellence in specialized cancer, heart, and vascular services.
Leadership Roles at Goshen Health
Randal Christophel - President & Chief Executive Officer
Randal Christophel, the President & Chief Executive Officer at Goshen Health, directs the overarching strategic vision for this community-owned, nonprofit healthcare organization. Overseeing the integration of thirty locations across four counties, the President & Chief Executive Officer ensures that clinical excellence remains the primary focus of every medical endeavor. This leadership role involves constant collaboration with the Board to maintain fiscal health while expanding access to specialized cancer, heart, and vascular care. By fostering a culture of accountability and respect, Randal Christophel drives the mission of improving regional health outcomes. The President & Chief Executive Officer manages the physicians network to ensure primary and specialty care services meet the highest standards of quality. Through consistent focus on operational efficiency and patient-centered care, Christophel secures the long-term sustainability of the entire health system, ensuring that the organization remains a cornerstone of community wellness throughout the Indiana region.
Christy Sassaman - Chief Executive Officer, Social Media Influencer
Christy Sassaman, the Chief Executive Officer, Social Media Influencer at Goshen Health, architects the digital engagement strategy to amplify the organization's community health mission. Overseeing the brand presence across various digital platforms, the Chief Executive Officer, Social Media Influencer ensures that public messaging reflects the core values of compassion and excellence. This leadership role involves translating complex healthcare initiatives into accessible content for the four-county population. By leveraging digital channels, Christy Sassaman drives awareness regarding specialized cancer, heart, and vascular care services. The Chief Executive Officer, Social Media Influencer collaborates with clinical teams to highlight the impact of the physicians network on patient outcomes. Through strategic digital storytelling, Sassaman strengthens the connection between the nonprofit health system and the communities served. This role ensures that the organization remains a visible, trusted leader in regional healthcare, effectively communicating the importance of primary and specialty care to diverse audiences.
Lisa Wine - Chief Financial Officer
Lisa Wine, the Chief Financial Officer at Goshen Health, manages the fiscal integrity and long-term financial planning for this nonprofit healthcare system. Overseeing the allocation of resources across thirty locations, the Chief Financial Officer ensures that capital investments align with the mission of providing high-quality cancer, heart, and vascular care. This leadership role involves rigorous analysis of the physicians network performance to optimize revenue cycles and operational efficiency. By implementing robust financial controls, Lisa Wine supports the expansion of specialty care services throughout the four-county service area. The Chief Financial Officer collaborates with executive leadership to balance community-focused nonprofit goals with the necessity of sustainable growth. Through meticulous oversight of budgetary frameworks and financial reporting, Wine maintains the economic stability required to support the organization's commitment to compassion, accountability, respect, and excellence in every medical endeavor performed within the health system.
Troy Erst - Chief People Officer & Account Coordinator
Troy Erst, the Chief People Officer & Account Coordinator at Goshen Health, directs the talent acquisition and workforce development strategies for the organization. Overseeing the recruitment of medical professionals for the physicians network, the Chief People Officer & Account Coordinator ensures that staffing levels support the delivery of specialized cancer, heart, and vascular care. This leadership role involves coordinating internal accounts to align human capital with the operational needs of thirty locations. By fostering a culture of accountability and respect, Troy Erst drives employee engagement and retention across the four-county service area. The Chief People Officer & Account Coordinator manages the administrative workflows that support clinical staff in their daily practice. Through the implementation of comprehensive training programs, Erst ensures that every colleague embodies the mission of excellence. This role directly impacts the quality of patient care by maintaining a highly skilled, motivated, and well-coordinated workforce throughout the entire health system.
Hillary Nissley - Chief People Officer & Manager, Billing
Hillary Nissley, the Chief People Officer & Manager, Billing at Goshen Health, oversees the intersection of human resources and revenue cycle management. Directing the billing department, the Chief People Officer & Manager, Billing ensures that financial processes remain accurate and transparent for all patients receiving primary and specialty care. This leadership role involves optimizing billing workflows to support the financial health of the nonprofit organization. By managing the personnel within the billing division, Hillary Nissley drives efficiency and compliance across the thirty locations. The Chief People Officer & Manager, Billing collaborates with clinical leadership to ensure that administrative processes do not hinder the delivery of compassionate cancer, heart, and vascular care. Through the development of streamlined billing protocols, Nissley supports the overall mission of accountability and excellence. This role ensures that the administrative infrastructure remains robust, allowing the health system to focus on its primary goal of improving community health outcomes.
Tobeter Smith - Chief People Officer & Account Coordinator
Tobeter Smith, the Chief People Officer & Account Coordinator at Goshen Health, manages the strategic alignment of organizational accounts and personnel resources. Overseeing the coordination of specialized service accounts, the Chief People Officer & Account Coordinator ensures that the physicians network operates with maximum efficiency across all thirty locations. This leadership role involves analyzing operational data to optimize the distribution of human resources in support of cancer, heart, and vascular care. By facilitating communication between departments, Tobeter Smith drives the integration of primary and specialty care services. The Chief People Officer & Account Coordinator supports the mission by ensuring that administrative account structures reflect the values of compassion and respect. Through the careful management of organizational resources, Smith enables the health system to maintain high standards of excellence. This role ensures that the operational framework remains agile, allowing the organization to respond effectively to the evolving healthcare needs of the four-county community.
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