Goshen Health Executive and Leadership Team

Randal Christophel, the President & Chief Executive Officer at Goshen Health, directs the overall strategic vision and operational execution for the nonprofit healthcare organization. Christophel guides the system's commitment to improving community health, ensuring that all endeavors align with the core mission of compassion, accountability, respect, and excellence. This leadership role involves overseeing the extensive network of 30 locations across four counties, including specialized cancer and heart care services, and the primary and specialty care physician network. Randal Christophel ensures the organization's financial health and sustainable growth by fostering innovation and maintaining strong community ties. The President & Chief Executive Officer's focus remains on advancing the health system's impact and upholding its nonprofit status through effective governance and strategic partnerships.

Christy Sassaman, the Chief Executive Officer, Social Media Influencer at Goshen Health, spearheads the organization's external communications and digital engagement strategies. Sassaman leverages social media platforms to amplify Goshen Health's mission of improving community well-being and to highlight the compassionate, accountable, respectful, and excellent care provided across its network. This unique role bridges executive leadership with modern communication channels, ensuring the organization's values resonate with a broad audience. Christy Sassaman's efforts focus on building brand awareness and fostering community connection, particularly around specialized services like cancer and heart care. The Chief Executive Officer, Social Media Influencer drives a narrative of health and wellness, making the organization's commitment accessible and engaging to diverse patient populations.

Lisa Wine, the Chief Financial Officer at Goshen Health, manages the financial health and strategic fiscal planning for the community-owned nonprofit healthcare system. Wine oversees all financial operations, including budgeting, revenue cycle management, and capital allocation across the organization's 30 locations. This role is critical in ensuring the sustainability of specialized services like cancer and heart care, as well as the broad physician network. Lisa Wine drives financial accountability and efficiency, supporting the mission of improving community health through prudent resource management. The Chief Financial Officer's expertise ensures that Goshen Health can continue its commitment to compassion, accountability, respect, and excellence in every financial decision, thereby strengthening the organization's market position and long-term viability.

Robert Parsons, the Assistant Vice President & Chief Information Officer at Goshen Health, directs the technology strategy and digital infrastructure supporting the organization's mission. Parsons oversees the implementation and management of information systems across all 30 locations, ensuring seamless data flow and robust cybersecurity measures. This leadership ensures that technology enhances patient care, operational efficiency, and the delivery of specialized services like cancer and heart care. Robert Parsons champions innovation in digital health, aligning IT initiatives with the core values of compassion, accountability, respect, and excellence. The Assistant Vice President & Chief Information Officer's role is pivotal in modernizing healthcare delivery and supporting the physician network through advanced technological solutions.

Tobeter Smith, the Chief People Officer & Account Coordinator at Goshen Health, leads human resources strategy and manages key account relationships to foster a culture of excellence. Smith oversees talent acquisition, employee development, and engagement initiatives across the organization's 30 locations, ensuring alignment with the mission of compassion, accountability, respect, and excellence. This dual role also involves coordinating critical accounts, ensuring smooth operational interactions and client satisfaction. Tobeter Smith plays a vital part in cultivating a supportive work environment that attracts and retains top talent, essential for delivering specialized cancer and heart care. The Chief People Officer & Account Coordinator's focus is on empowering colleagues and strengthening partnerships to advance community health initiatives.

Hillary Nissley, the Chief People Officer & Manager, Billing at Goshen Health, drives human capital strategy while overseeing the critical revenue cycle management functions. Nissley ensures that the organization's workforce embodies the mission of compassion, accountability, respect, and excellence across all 30 locations. This comprehensive role involves developing talent management programs and optimizing billing processes to support the financial stability of specialized care services, including cancer and heart care. Hillary Nissley's leadership ensures that both personnel and financial operations are aligned to enhance patient care and organizational effectiveness. The Chief People Officer & Manager, Billing's strategic oversight contributes significantly to Goshen Health's commitment to community well-being and operational integrity.