Leadership Overview
genU has 5 executives leading key functions including strategy, operations, technology, finance, and human resources.
Dedicated to fostering inclusive communities, genU empowers individuals across all generations to live fulfilling lives through tailored support, community engagement, and essential services that promote independence and social connection.
Dedicated to fostering inclusive communities, genU empowers individuals across all generations to live fulfilling lives through tailored support, community engagement, and essential services that promote independence and social connection.
Leadership Roles at genU
Chelsea Tobin - Chief Executive Officer
Chelsea Tobin, the Chief Executive Officer at genU, directs the overarching strategic vision for this expansive Australian care provider. Tobin architects long-term growth initiatives while ensuring the organization maintains high standards across disability support, senior services, and employment assistance. By aligning the efforts of 6,000 staff members, the Chief Executive Officer drives the mission of empowering individuals to achieve independence. Chelsea Tobin maintains constant communication with the Board to ensure fiscal health and operational excellence across all service lines. This leadership role involves navigating complex regulatory environments within the health services sector to expand community impact. Through consistent focus on inclusive community development, the Chief Executive Officer secures the future of the organization. By prioritizing social connection and tailored support, Tobin ensures the company remains a leader in providing essential care across diverse Australian regions.
Kelly Marshall - Chief Corporate Officer and Chief Financial Officer
Kelly Marshall, the Chief Corporate Officer and Chief Financial Officer at genU, manages the financial health and corporate governance of the organization. Marshall oversees all fiscal planning, budgeting, and resource management to ensure the sustainability of essential care services. By directing financial strategy, the Chief Corporate Officer and Chief Financial Officer provides the necessary capital to support training programs and social enterprises. Kelly Marshall collaborates with the executive team to evaluate investment opportunities that align with the mission of promoting independence. This role involves rigorous oversight of financial reporting and risk management to maintain organizational stability. By optimizing the financial structure, the Chief Corporate Officer and Chief Financial Officer enables the company to expand its reach and impact across Australia. Marshall ensures that all corporate functions operate with transparency and efficiency, providing a solid foundation for the continued delivery of high-quality disability and senior services.
Brooke Draper - Chief Operating Officer
Brooke Draper, the Chief Operating Officer at genU, manages the daily execution of complex service delivery models across the national footprint. Draper oversees the operational efficiency of disability support and senior services, ensuring that every program meets rigorous quality benchmarks. By streamlining internal processes, the Chief Operating Officer optimizes resource allocation for the 6,000-strong workforce. Brooke Draper collaborates with department heads to scale social enterprises and accommodation options effectively. This role requires constant monitoring of service delivery metrics to guarantee that clients receive consistent, high-quality care. By implementing robust operational frameworks, the Chief Operating Officer supports the broader organizational goal of fostering independence. Draper maintains a focus on operational agility, allowing the company to adapt quickly to changing market demands in the health services sector. Through meticulous oversight, the Chief Operating Officer ensures that all community engagement initiatives align with the core mission.
Terry Court - Chief Information Officer
Terry Court, the Chief Information Officer at genU, architects the digital infrastructure necessary to support large-scale care delivery. Court manages the integration of advanced health technology systems that enable staff to provide seamless support to clients. By modernizing data management platforms, the Chief Information Officer enhances the security and accessibility of sensitive information across all service divisions. Terry Court drives digital transformation projects that improve operational efficiency and client outcomes. This leadership role involves coordinating with other C-suite members to ensure that technological investments directly support the strategic goals of the organization. By overseeing the implementation of innovative software solutions, the Chief Information Officer empowers the workforce to focus on direct care rather than administrative burdens. Court ensures that the technological backbone of the company remains resilient and scalable, facilitating growth across diverse Australian markets while maintaining strict compliance with industry standards.

Louise Khallouf - Chief People Officer
Louise Khallouf, the Chief People Officer at genU, directs the human capital strategy for the 6,000 employees dedicated to care provision. Khallouf oversees talent acquisition, professional development, and employee engagement initiatives that foster a culture of inclusivity and excellence. By architecting comprehensive training programs, the Chief People Officer ensures that staff possess the skills required to deliver high-quality support across all generations. Louise Khallouf manages workforce planning to align staffing levels with the evolving needs of the community. This leadership role involves cultivating a supportive work environment that promotes retention and professional growth. By implementing effective performance management systems, the Chief People Officer drives organizational productivity and service quality. Khallouf works closely with other executives to ensure that the company values are reflected in every aspect of the employee experience. Through strategic human resources management, the Chief People Officer strengthens the foundation of the entire organization.
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