Leadership Overview
genU has 5 executives leading key functions including strategy, operations, technology, finance, and human resources.
Dedicated to fostering inclusive communities, genU empowers individuals across all generations to live fulfilling lives through tailored support, community engagement, and essential services that promote independence and social connection.
Dedicated to fostering inclusive communities, genU empowers individuals across all generations to live fulfilling lives through tailored support, community engagement, and essential services that promote independence and social connection.
Leadership Roles at genU
Chelsea Tobin - Chief Executive Officer
Chelsea Tobin, the Chief Executive Officer at genU, directs the overarching strategic vision for one of Australia's largest care providers. Tobin oversees the delivery of disability support, senior services, and employment assistance across diverse regional markets. By aligning organizational goals with the mission of promoting independence, the Chief Executive Officer ensures that 6,000 staff members maintain high standards of care. Chelsea Tobin collaborates with the Board to expand social enterprises and training programs, driving long-term growth and community impact. This leadership role involves navigating complex regulatory environments while maintaining a focus on inclusive service delivery. Through constant evaluation of market needs, the Chief Executive Officer secures the financial and operational health of the organization. Ultimately, Tobin champions the commitment to fostering fulfilling lives for all clients, ensuring that the strategic direction remains anchored in the core values of the company.
Kelly Marshall - Chief Corporate Officer and Chief Financial Officer
Kelly Marshall, the Chief Corporate Officer and Chief Financial Officer at genU, governs the financial health and corporate governance of the organization. Marshall directs fiscal planning, budgeting, and resource management to sustain the delivery of disability support and senior services. By overseeing financial reporting and risk management, the Chief Corporate Officer and Chief Financial Officer ensures the long-term viability of the company's diverse service offerings. Kelly Marshall collaborates with the executive team to allocate capital toward training programs, social enterprises, and infrastructure improvements. This role involves maintaining rigorous financial controls while supporting the strategic expansion of allied health services. Through prudent fiscal management, Marshall secures the resources needed to empower individuals across all generations. Ultimately, the Chief Corporate Officer and Chief Financial Officer provides the financial stability required to foster inclusive communities and promote independence through essential services across the national market.
Brooke Draper - Chief Operating Officer
Brooke Draper, the Chief Operating Officer at genU, manages the daily execution of disability support and senior services across the national footprint. Draper optimizes operational workflows to ensure that allied health and accommodation services meet the needs of diverse client populations. By streamlining internal processes, the Chief Operating Officer enhances the efficiency of service delivery for thousands of individuals. Brooke Draper coordinates with department heads to scale social enterprises and employment assistance programs, ensuring consistent quality across all service lines. This role requires rigorous oversight of resource allocation and service standards to maintain compliance and excellence. Through the implementation of robust operational frameworks, Draper supports the broader mission of promoting social connection and independence. Ultimately, the Chief Operating Officer drives the operational agility necessary to adapt to changing community demands while maintaining the high-quality care standards expected of a major Australian provider.
Terry Court - Chief Information Officer
Terry Court, the Chief Information Officer at genU, architects the digital infrastructure required to support extensive care services and community programs. Court manages the integration of advanced technology systems that facilitate efficient data management for disability support and senior services. By modernizing the technical landscape, the Chief Information Officer enables 6,000 staff members to access critical information securely and reliably. Terry Court oversees cybersecurity initiatives and digital transformation projects that enhance the quality of care and operational transparency. This leadership role involves aligning technological investments with the strategic goals of the organization to improve client outcomes. Through the deployment of scalable software solutions, Court ensures that the company remains at the forefront of digital innovation in the health services sector. Ultimately, the Chief Information Officer provides the technical foundation necessary for the organization to deliver seamless, high-quality support to individuals across Australia.

Elaine Garner - Chief People Officer
Elaine Garner, the Chief People Officer at genU, leads the human capital strategy for a workforce of over 6,000 dedicated staff members. Garner manages talent acquisition, professional development, and employee engagement initiatives that support the delivery of disability support and senior services. By fostering an inclusive workplace culture, the Chief People Officer ensures that the organization attracts and retains the talent necessary to provide high-quality care. Elaine Garner designs training and education programs that empower staff to deliver tailored support to clients across all generations. This leadership role involves aligning workforce capabilities with the evolving needs of the community and the strategic objectives of the company. Through the implementation of comprehensive human resources policies, Garner promotes a supportive environment that drives operational excellence. Ultimately, the Chief People Officer strengthens the organizational capacity to foster independence and social connection for every individual served.
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