G2O Executive and Leadership Team

September, 2026

Leadership Overview

G2O has 5 executives leading key functions including strategy, product development, operations, information technology, and revenue growth.

Focused on delivering breakthrough customer experience transformations, G2O drives innovation at the intersection of data, technology, and service design to elevate market impact for global clients.

Leadership Roles at G2O

  • Chief Executive Officer - Kelly Gratz
  • Co-Founder & Chief Executive Officer - Alex Veit
  • Chief Operating Officer - Michael Murello
  • Chief Information Officer - Colton Robtoy
  • Senior Vice President, Chief Revenue Officer - Matthew Oatney
  • Kelly Gratz - Chief Executive Officer

    Kelly Gratz, the Chief Executive Officer at G2O, directs the overarching strategic vision for customer experience transformation. By aligning internal product development teams with evolving market demands, the Chief Executive Officer ensures that G2O delivers high-impact solutions across the intersection of data and technology. Kelly Gratz manages high-level partnerships, fostering growth through the integration of advanced analytics into client service models. This leadership role involves constant evaluation of the competitive landscape to maintain a superior market position. By optimizing organizational workflows, the Chief Executive Officer supports the delivery of breakthrough digital products. Through consistent focus on operational excellence, the Chief Executive Officer drives the company toward long-term scalability. This executive leadership ensures that all departments remain synchronized with the core mission of transforming customer interactions into measurable business value for diverse enterprise clients.

    Alex Veit - Co-Founder & Chief Executive Officer

    Alex Veit, the Co-Founder & Chief Executive Officer at G2O, architects the foundational philosophy behind the company's customer experience transformation services. As a primary visionary, the Co-Founder & Chief Executive Officer shapes the long-term roadmap for service development and innovation. Alex Veit oversees the expansion of service capabilities, ensuring that G2O remains at the forefront of the industry by bridging the gap between complex data analytics and user-centric product design. This leadership position requires constant collaboration with the board to secure sustainable growth and market influence. By championing a culture of creative problem-solving, the Co-Founder & Chief Executive Officer empowers teams to deliver unique solutions that redefine client engagement. Through strategic oversight of the company's core offerings, the Co-Founder & Chief Executive Officer maintains a sharp focus on delivering tangible results that enhance the overall value proposition for every partner.

    Michael Murello - Chief Operating Officer

    Michael Murello, the Chief Operating Officer at G2O, manages the internal infrastructure required to execute complex customer experience transformation projects. By streamlining cross-functional workflows, the Chief Operating Officer ensures that the delivery of data-driven solutions remains efficient and scalable. Michael Murello oversees the daily operations of the service teams, focusing on the seamless integration of product development and analytics. This leadership role involves optimizing resource allocation to support the company's growth across North American markets. By implementing rigorous performance metrics, the Chief Operating Officer maintains high standards of quality across all client engagements. Through the coordination of internal departments, the Chief Operating Officer facilitates the rapid deployment of breakthrough technology solutions. This operational focus allows the company to maintain agility while delivering consistent value, ensuring that every project aligns with the broader strategic goals established by the executive leadership team.

    Colton Robtoy - Chief Information Officer

    Colton Robtoy, the Chief Information Officer at G2O, directs the technological framework that powers the company's customer experience transformation initiatives. By architecting scalable cloud infrastructure and data analytics platforms, the Chief Information Officer enables the delivery of sophisticated digital products. Colton Robtoy oversees the security and integrity of client data, ensuring that all technological solutions meet the highest industry standards. This leadership role involves evaluating emerging technologies to maintain a competitive edge in the market. By fostering innovation within the IT department, the Chief Information Officer supports the development of custom service tools that drive client success. Through the alignment of technical capabilities with business objectives, the Chief Information Officer ensures that G2O remains a leader in the digital transformation space. This executive focus on robust information systems provides the foundation for all breakthrough solutions delivered to the company's diverse client base.
    Colton Robtoy

    Matthew Oatney - Senior Vice President, Chief Revenue Officer

    Matthew Oatney, the Senior Vice President, Chief Revenue Officer at G2O, drives the commercial strategy and market expansion efforts for the company. By identifying new business opportunities within the customer experience transformation sector, the Senior Vice President, Chief Revenue Officer ensures consistent revenue growth. Matthew Oatney manages the sales pipeline and client acquisition processes, focusing on building long-term partnerships that leverage the company's expertise in data and product development. This leadership role involves coordinating with the executive team to refine pricing models and service packages that resonate with target markets. By analyzing market trends, the Senior Vice President, Chief Revenue Officer optimizes the company's outreach to maximize impact. Through the execution of strategic sales initiatives, the Senior Vice President, Chief Revenue Officer secures the financial stability necessary for continued innovation. This focus on revenue generation directly supports the company's mission to deliver breakthrough solutions to clients globally.

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    Frequently Asked Questions Regarding G2O Top Executives and Leadership Team

    Who leads G2O?
    G2O is led by Kelly Gratz (Chief Executive Officer), along with executives such as Alex Veit (Co-Founder & Chief Executive Officer) and Michael Murello (Chief Operating Officer).
    Who is part of G2O’s executive team?
    The executive team of G2O includes leaders such as Kelly Gratz (Chief Executive Officer), Alex Veit (Co-Founder & Chief Executive Officer), Michael Murello (Chief Operating Officer) and other senior executives.
    How many executives does G2O have?
    G2O has 5 executives leading key business areas.
    What roles are included in G2O’s leadership team?
    The leadership team of G2O includes roles such as Chief Executive Officer, Co-Founder & Chief Executive Officer, Chief Operating Officer, Chief Information Officer, Senior Vice President, Chief Revenue Officer.