Forward Executive and Leadership Team

Jamie Pierson, the Chief Financial Officer at Forward, directs all financial operations and strategic fiscal planning. Overseeing budgeting, forecasting, and financial reporting, Pierson ensures the company's fiscal health and drives profitability. This leadership role involves managing capital allocation, investor relations, and risk management to support Forward's asset-light model and timedefinite delivery objectives. By optimizing financial strategies, Jamie Pierson directly contributes to the company's sustained growth and market position within the expedited LTL industry. Pierson's financial acumen underpins the company's ability to serve freight forwarders, logistics companies, and airlines effectively across North America.

Dennis Munson, the President at Forward, drives overall business strategy and operational execution. Munson oversees key business units, ensuring alignment with the company's mission of providing superior ground transportation and logistics services. This executive role involves leading cross-functional teams to achieve growth objectives and enhance service reliability for a diverse customer base. By championing operational excellence, Dennis Munson directly contributes to Forward's reputation for timedefinite, dependable freight delivery. Munson's leadership guides the company's strategic direction, reinforcing its position within the air freight and expedited LTL industry.

Timothy Osborne, the President (US, Canada) at Forward, directs operations and strategic initiatives across North America. Osborne oversees the expansion and optimization of the company's ground transportation network throughout the United States and Canada. This leadership role focuses on enhancing service delivery and operational efficiency to meet the specific needs of regional clients. By driving market penetration and service improvements, Timothy Osborne directly supports Forward's commitment to reliable, time-definite freight delivery. Osborne's regional focus ensures the company effectively serves its diverse customer base, including freight forwarders, logistics companies, and airlines, across key North American markets.

Karl Khambatta, the Chief of Staff & Senior VP, Transformation at Forward, spearheads strategic initiatives and operational enhancements. Overseeing the company's transformation agenda, Khambatta drives process improvements and innovation across departments. This critical role involves aligning departmental goals with the overarching business strategy, ensuring efficient execution of complex projects. By fostering a culture of continuous improvement, Karl Khambatta facilitates the company's adaptation to evolving market demands and strengthens its service offerings to the air freight and expedited LTL sectors. Khambatta's leadership ensures Forward maintains its competitive edge through agile operational frameworks and strategic foresight.

Jason Ringgenberg, the Interim Chief Information Officer at Forward, directs the company's technology strategy and infrastructure. Overseeing all IT operations, Ringgenberg ensures the reliability and security of systems supporting Forward's logistics services. This role involves managing technology investments, driving digital transformation initiatives, and enhancing the IT framework to support the asset-light model. By optimizing technological capabilities, Jason Ringgenberg directly supports the company's commitment to timedefinite, reliable freight delivery for its diverse customer base. Ringgenberg's leadership ensures Forward's technology infrastructure effectively serves its mission in the transport and logistics industry.

Shelah Mabeus, the SAFe Implementer and Agile PMO Executive (Office of Chief Information Officer) at Forward, leads the adoption and execution of agile methodologies. Mabeus oversees the Project Management Office, ensuring efficient project delivery and alignment with IT strategic goals. This position focuses on implementing Scaled Agile Framework (SAFe) principles to enhance operational agility and responsiveness within the technology department. By driving agile transformation, Shelah Mabeus supports the development and deployment of critical technology solutions that underpin Forward's reliable freight delivery services. Mabeus's expertise ensures technology projects are completed effectively, contributing to the company's overall operational excellence.

Michael Hance, the Chief Legal Officer at Forward, provides strategic legal counsel and oversees all legal affairs. Hance manages corporate governance, compliance, and risk mitigation to safeguard the company's interests. This executive role involves advising on contracts, litigation, and regulatory matters pertinent to the transportation and logistics industry. By ensuring adherence to legal standards, Michael Hance supports Forward's commitment to reliable and ethical freight delivery operations. Hance's legal expertise is crucial for navigating the complex regulatory landscape and protecting the company's asset-light business model, thereby reinforcing trust with clients like freight forwarders and airlines.

Doug Smith, the Chief People Officer at Forward, directs all human resources functions and talent management strategies. Smith oversees recruitment, employee development, compensation, and benefits to foster a high-performing workforce. This leadership position is vital for attracting and retaining the skilled personnel necessary to operate Forward's extensive ground transportation network. By cultivating a positive and productive work environment, Doug Smith directly supports the company's mission of providing reliable, time-definite freight delivery. Smith's focus on people ensures the operational teams are equipped and motivated to meet the demands of the air freight and expedited LTL industry.