Flagstar Bank Executive and Leadership Team

October, 2026

Leadership Overview

Flagstar Bank has 10 executives leading key functions including corporate strategy, financial oversight, human capital management, and commercial banking operations.

Committed to delivering comprehensive financial solutions across the United States, Flagstar Bank prioritizes sustainable growth and customer-centric banking services through its diversified portfolio of deposit, loan, and digital products.

Leadership Roles at Flagstar Bank

  • Executive Chairman & Chief Executive Officer - Joseph Otting
  • Chief Financial Officer, Co-President & Co-Chief Operating Officer - Lee Smith
  • Chief Financial Officer & Dealer Broker - Shweta Pawani
  • Chief Financial Officer, Loan Servicing - Randal Turner
  • Chief Financial Officer & Executive Vice President & Director - Michael Carrie
  • Chief Financial Officer, Commercial & Private Bank - Tony Bilello
  • Manager, Office of the Chief Operating Officer and RDCC - Maureen Barilla
  • President, Sevp, Commercial Real Estate Banking Flagstar Bank - Scott Shepherd
  • Chief Human Resources Officer - Simone Betz
  • HR Executive - Eric Kracov
  • Joseph Otting - Executive Chairman & Chief Executive Officer

    Joseph Otting, the Executive Chairman & Chief Executive Officer at Flagstar Bank, directs the overarching strategic vision and operational trajectory of the organization. Overseeing the integration of complex banking services, Otting ensures alignment between the bank holding company and its national market objectives. This leadership role involves managing high-level relationships with the Board and driving long-term value for shareholders through disciplined capital allocation. By focusing on the expansion of deposit accounts and diversified loan portfolios, Joseph Otting strengthens the competitive position of the institution across the United States. Otting maintains a rigorous focus on risk management and regulatory compliance, ensuring that the bank remains resilient in a fluctuating economic landscape. Through constant evaluation of market trends, the Executive Chairman & Chief Executive Officer optimizes the delivery of digital banking services and specialty finance products to meet the evolving needs of individuals and businesses.
    Joseph Otting

    Lee Smith - Chief Financial Officer, Co-President & Co-Chief Operating Officer

    Lee Smith, the Chief Financial Officer, Co-President & Co-Chief Operating Officer at Flagstar Bank, manages the financial health and operational efficiency of the enterprise. Overseeing the balance sheet and capital structure, Smith ensures that the bank maintains liquidity to support its extensive mortgage and commercial lending activities. This leadership role involves coordinating with executive peers to streamline internal processes and enhance the performance of the bank's diverse loan portfolio. By implementing robust financial controls, Lee Smith directly impacts the profitability and stability of the organization. Smith drives operational excellence across the company's national footprint, focusing on the scalability of cash management solutions and digital banking platforms. As the Chief Financial Officer, Co-President & Co-Chief Operating Officer, Smith provides the analytical rigor necessary to navigate complex market conditions while supporting the strategic initiatives that define the bank's current growth trajectory.
    Lee Smith

    Shweta Pawani - Chief Financial Officer & Dealer Broker

    Shweta Pawani, the Chief Financial Officer & Dealer Broker at Flagstar Bank, oversees the financial reporting and brokerage operations associated with the bank's specialty finance and dealer lending segments. Managing the fiscal integrity of these specific portfolios, Pawani ensures that all dealer-related transactions align with the broader risk appetite of the institution. This leadership role involves monitoring market volatility and adjusting financial strategies to protect the bank's interests in the competitive point-of-sale and indirect lending markets. By providing precise financial oversight, Shweta Pawani supports the expansion of consumer lending products, including recreational vehicle and boat financing. Pawani collaborates with internal teams to refine the underwriting standards and profitability metrics for these specialized assets. As the Chief Financial Officer & Dealer Broker, Pawani maintains a focus on operational transparency and regulatory adherence, ensuring that the bank's dealer brokerage activities contribute effectively to the overall financial performance of the organization.

    Randal Turner - Chief Financial Officer, Loan Servicing

    Randal Turner, the Chief Financial Officer, Loan Servicing at Flagstar Bank, directs the financial management and performance analysis of the bank's extensive loan servicing division. Overseeing the revenue streams and cost structures associated with mortgage and consumer loan portfolios, Turner ensures that servicing operations remain efficient and profitable. This leadership role involves managing the financial risks inherent in large-scale loan administration and optimizing the cash flow generated from these assets. By implementing advanced financial modeling, Randal Turner provides the insights necessary to improve the bank's servicing capabilities and customer retention strategies. Turner works closely with operational leaders to ensure that the servicing infrastructure supports the bank's long-term commitment to one-to-four family mortgages and home equity lines of credit. As the Chief Financial Officer, Loan Servicing, Turner maintains a focus on fiscal discipline, ensuring that the servicing unit delivers consistent value to the bank's broader financial ecosystem.

    Michael Carrie - Chief Financial Officer & Executive Vice President & Director

    Michael Carrie, the Chief Financial Officer & Executive Vice President & Director at Flagstar Bank, oversees the strategic financial planning and corporate governance responsibilities of the institution. Managing the bank's capital structure and financial reporting, Carrie ensures that the organization meets its regulatory obligations while pursuing growth opportunities in the commercial and industrial lending sectors. This leadership role involves participating in high-level decision-making processes that shape the bank's market position and long-term financial health. By providing oversight on investment products and insurance offerings, Michael Carrie supports the diversification of the bank's revenue streams. Carrie collaborates with the Board to ensure that financial strategies align with the bank's commitment to stability and customer service. As the Chief Financial Officer & Executive Vice President & Director, Carrie maintains a focus on fiscal integrity, ensuring that the bank's financial operations support its mission to serve small and mid-sized businesses across the United States.

    Tony Bilello - Chief Financial Officer, Commercial & Private Bank

    Tony Bilello, the Chief Financial Officer, Commercial & Private Bank at Flagstar Bank, directs the financial strategy and performance monitoring for the commercial and private banking divisions. Overseeing the profitability of commercial real estate loans and acquisition financing, Bilello ensures that these portfolios meet the bank's risk and return targets. This leadership role involves managing the financial aspects of relationships with professional associations and mid-sized businesses. By implementing targeted financial analysis, Tony Bilello supports the expansion of the bank's commercial lending footprint and the delivery of specialized cash management solutions. Bilello works closely with the commercial banking team to optimize the allocation of capital and improve the efficiency of loan origination processes. As the Chief Financial Officer, Commercial & Private Bank, Bilello maintains a focus on driving growth in the commercial sector, ensuring that the bank's financial strategies support the unique needs of its private and commercial clients.

    Maureen Barilla - Manager, Office of the Chief Operating Officer and RDCC

    Maureen Barilla, the Manager, Office of the Chief Operating Officer and RDCC at Flagstar Bank, coordinates the operational workflows and strategic projects within the office of the Chief Operating Officer. Overseeing the execution of key initiatives, Barilla ensures that the bank's operational goals are met with precision and efficiency. This leadership role involves facilitating communication between the executive team and various departments to streamline the delivery of banking services and cash management solutions. By managing the administrative and operational functions of the RDCC, Maureen Barilla supports the bank's commitment to maintaining high standards of service across its national operations. Barilla works to resolve operational bottlenecks and improve the integration of digital and traditional banking channels. As the Manager, Office of the Chief Operating Officer and RDCC, Barilla provides the organizational support necessary to drive the bank's operational success and ensure that strategic objectives are translated into actionable results.

    Scott Shepherd - President, Sevp, Commercial Real Estate Banking Flagstar Bank

    Scott Shepherd, the President, Sevp, Commercial Real Estate Banking Flagstar Bank at Flagstar Bank, directs the strategic growth and management of the commercial real estate lending portfolio. Overseeing the origination and administration of multi-family and commercial real estate loans, Shepherd ensures that the bank maintains a strong presence in the national real estate market. This leadership role involves managing relationships with developers and investors to provide tailored acquisition and development financing solutions. By focusing on the quality and performance of the real estate loan portfolio, Scott Shepherd supports the bank's commitment to sustainable lending practices. Shepherd works to identify new market opportunities and expand the bank's reach in the commercial real estate sector. As the President, Sevp, Commercial Real Estate Banking Flagstar Bank, Shepherd provides the expertise necessary to navigate the complexities of real estate finance, ensuring that the bank remains a preferred partner for commercial clients across the United States.
    Scott Shepherd

    Simone Betz - Chief Human Resources Officer

    Simone Betz, the Chief Human Resources Officer at Flagstar Bank, directs the talent strategy and organizational development initiatives across the national workforce. Overseeing recruitment, employee engagement, and performance management, Betz ensures that the bank attracts and retains the expertise required to support its diverse banking products and services. This leadership role involves aligning human capital strategies with the company's mission to provide superior financial solutions to individuals and businesses. By fostering a culture of professional growth and operational excellence, Simone Betz strengthens the internal capabilities of the organization. Betz manages the implementation of comprehensive benefits and training programs that support the bank's commitment to service quality and innovation. As the Chief Human Resources Officer, Betz provides the leadership necessary to navigate the complexities of a large, geographically dispersed workforce, ensuring that the bank's human resources practices remain competitive and supportive of the overall corporate strategy.
    Simone Betz

    Eric Kracov - HR Executive

    Eric Kracov, the HR Executive at Flagstar Bank, directs the implementation of human resources policies and employee development programs that support the bank's operational goals. Overseeing the alignment of workforce capabilities with the bank's digital and traditional banking service requirements, Kracov ensures that the organization maintains a high-performing culture. This leadership role involves managing talent acquisition and retention strategies to support the bank's growth in the competitive financial services market. By focusing on employee engagement and professional development, Eric Kracov strengthens the bank's ability to deliver exceptional service to its customers. Kracov works to ensure that human resources practices are consistent with the bank's mission and values, fostering an environment that encourages innovation and efficiency. As the HR Executive, Kracov provides the leadership necessary to manage the human capital needs of the organization, ensuring that the bank's workforce is equipped to meet the challenges of the evolving banking landscape.

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    Frequently Asked Questions Regarding Flagstar Bank Top Executives and Leadership Team

    Who leads Flagstar Bank?
    Flagstar Bank is led by Joseph Otting (Executive Chairman & Chief Executive Officer), along with executives such as Lee Smith (Chief Financial Officer, Co-President & Co-Chief Operating Officer) and Shweta Pawani (Chief Financial Officer & Dealer Broker).
    Who is part of Flagstar Bank’s executive team?
    The executive team of Flagstar Bank includes leaders such as Joseph Otting (Executive Chairman & Chief Executive Officer), Lee Smith (Chief Financial Officer, Co-President & Co-Chief Operating Officer), Shweta Pawani (Chief Financial Officer & Dealer Broker) and other senior executives.
    How many executives does Flagstar Bank have?
    Flagstar Bank has 10 executives leading key business areas.
    What roles are included in Flagstar Bank’s leadership team?
    The leadership team of Flagstar Bank includes roles such as Executive Chairman & Chief Executive Officer, Chief Financial Officer, Co-President & Co-Chief Operating Officer, Chief Financial Officer & Dealer Broker, Chief Financial Officer, Loan Servicing, Chief Financial Officer & Executive Vice President & Director.