Leadership Overview
First Media has 4 executives leading key functions including strategy, revenue, finance, and operations.
Driven by a commitment to reliable connectivity, First Media integrates XL Home and First Media to provide seamless internet services for families, enhancing home entertainment and connectivity through various speed options and promotional offers.
Driven by a commitment to reliable connectivity, First Media integrates XL Home and First Media to provide seamless internet services for families, enhancing home entertainment and connectivity through various speed options and promotional offers.
Leadership Roles at First Media
Belan Vekker - Chief Executive Officer
Belan Vekker, the Chief Executive Officer at First Media, directs the overarching strategy and operational execution for the company's integrated home internet services. Vekker guides the fusion of XL Home and First Media, ensuring the delivery of reliable connectivity solutions tailored for families across Indonesia. This leadership role involves optimizing service packages, which include diverse speed options and promotional incentives like free installation and initial speed boosts, to meet varied customer needs for browsing and streaming. Belan Vekker ensures alignment with market demands, focusing on enhancing the home entertainment and overall connectivity experience for both XL and non-XL subscribers. The Chief Executive Officer's vision drives the company's expansion and service refinement, maintaining a competitive edge in the telecommunications sector by prioritizing customer satisfaction and seamless service management through platforms like the myXL app.
Louie Morsillo - Controller & Chief Financial Officer
Louie Morsillo, the Controller & Chief Financial Officer at First Media, manages all financial operations and fiscal strategy for the company's integrated internet services. Morsillo oversees the financial health of the combined XL Home and First Media operations, ensuring profitability and sustainable growth. This includes meticulous budgeting, financial planning, and risk management related to service packages, speed options, and promotional offers like free installation and introductory speed enhancements. The Controller & Chief Financial Officer ensures accurate financial reporting and compliance, supporting strategic decisions that enhance customer value and operational efficiency. Louie Morsillo's financial oversight is critical for maintaining the company's ability to invest in network infrastructure and customer service, thereby supporting the delivery of reliable connectivity for families and reinforcing First Media's market standing.
Michelle Tilton - President & Claims Attorney
Michelle Tilton, the President & Claims Attorney at First Media, leads critical operational functions and manages legal and claims aspects of the business. Tilton oversees the strategic direction and day-to-day management of the integrated home internet services, ensuring seamless delivery and customer satisfaction. This involves navigating the complexities of service offerings, including various speed tiers and promotional packages, from a legal and operational standpoint. The President & Claims Attorney ensures compliance with all regulatory requirements and manages any claims arising from service provision, safeguarding the company's interests. Michelle Tilton's dual role provides a unique perspective, driving operational excellence while mitigating legal risks, thereby supporting the company's mission to provide reliable connectivity for families and enhancing the overall customer experience through platforms like the myXL app.
Ahmad Sanusi - Chief Revenue Officer
Ahmad Sanusi, the Chief Revenue Officer at First Media, spearheads all revenue-generating activities and market expansion initiatives. Sanusi focuses on maximizing income streams by optimizing the sales strategies for unlimited home internet services, integrating offerings from XL Home and First Media. This involves developing and executing promotional campaigns, such as free installation and enhanced speed offers, to attract and retain a broad customer base. The Chief Revenue Officer ensures that package options, including various speed tiers, effectively cater to diverse family needs for browsing, streaming, and general connectivity. Ahmad Sanusi drives the commercial performance by fostering strong relationships with both existing and potential subscribers, ensuring the myXL app serves as a central hub for subscription management and exclusive deals, thereby solidifying First Media's market position and revenue growth.
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