First General Executive and Leadership Team

July, 2026

Leadership Overview

First General has 5 executives leading key functions including operations, ownership, and strategic direction.

Driven by a commitment to excellence, First General is dedicated to providing comprehensive property restoration services, ensuring client satisfaction and operational efficiency across all projects.

Leadership Roles at First General

  • Chief Operating Officer - Brittany D'Agostino
  • President and Owner Team - Scott Miller
  • President - Rico Briglio
  • President - Robert D'Agostino
  • President - Shawn Thomas
  • Brittany D'Agostino - Chief Operating Officer

    Brittany D'Agostino, the Chief Operating Officer at First General, directs all operational facets of the property restoration business. Overseeing daily activities, Brittany D'Agostino ensures seamless execution of restoration projects for property owners, insurance companies, and policyholders. This leadership involves optimizing resource allocation, managing field teams, and implementing best practices to enhance service delivery. The Chief Operating Officer's focus remains on driving efficiency and maintaining high standards across all Canadian operations. This role requires meticulous attention to detail in managing complex restoration workflows and ensuring client needs are met promptly and effectively. Brittany D'Agostino's strategic oversight guarantees the company's operational readiness and capacity to handle diverse restoration challenges.

    Scott Miller - President and Owner Team

    Scott Miller, the President and Owner Team at First General, provides overarching strategic direction and ownership oversight for the property restoration services. Scott Miller's leadership guides the company's vision, ensuring alignment with market demands and client expectations across Canada. This role involves fostering a culture of accountability and driving growth initiatives. The President and Owner Team's responsibilities extend to key decision-making processes that shape the company's long-term trajectory and operational framework. Scott Miller's influence is critical in maintaining the company's reputation for reliability and service excellence in the property restoration sector. This position demands a comprehensive understanding of the business landscape and a commitment to upholding the company's founding principles.

    Rico Briglio - President

    Rico Briglio, the President at First General, spearheads strategic initiatives and operational leadership within the property restoration sector. Rico Briglio's tenure focuses on enhancing service offerings and expanding market reach for property owners and insurance partners. This executive position involves directing cross-functional teams to achieve superior project outcomes and client satisfaction. The President's mandate includes fostering innovation in restoration techniques and ensuring compliance with industry standards across all Canadian operations. Rico Briglio's leadership is instrumental in navigating the complexities of the property restoration market, driving operational excellence and sustainable growth. This role demands a keen understanding of business development and client relationship management.

    Robert D'Agostino - President

    Robert D'Agostino, the President at First General, drives strategic growth and operational excellence in property restoration services. Robert D'Agostino's leadership focuses on strengthening relationships with insurance companies and policyholders, ensuring prompt and effective restoration solutions. This executive role encompasses overseeing key business development efforts and optimizing service delivery across the company's operational footprint in Canada. The President's responsibilities include championing a client-centric approach and ensuring the highest quality standards are met. Robert D'Agostino's strategic vision is crucial for maintaining First General's competitive edge and expanding its service capabilities. This position requires a deep understanding of the restoration industry and a commitment to operational efficiency.

    Shawn Thomas - President

    Shawn Thomas, the President at First General, directs the company's strategic vision and operational execution in property restoration. Shawn Thomas's leadership emphasizes enhancing service quality and expanding the company's presence to serve property owners and insurance providers more effectively. This executive capacity involves guiding teams to deliver exceptional results on restoration projects throughout Canada. The President's role is critical in fostering a culture of continuous improvement and ensuring adherence to rigorous industry standards. Shawn Thomas's strategic insights are vital for navigating market dynamics and driving the company's sustained success. This position requires a proactive approach to business challenges and a commitment to client satisfaction.

    Explore Leadership Teams in Energy, Utilities & Waste

    Frequently Asked Questions Regarding First General Top Executives and Leadership Team

    Who leads First General?
    First General is led by Brittany D'Agostino (Chief Operating Officer), along with executives such as Scott Miller (President and Owner Team) and Rico Briglio (President).
    Who is part of First General’s executive team?
    The executive team of First General includes leaders such as Brittany D'Agostino (Chief Operating Officer), Scott Miller (President and Owner Team), Rico Briglio (President) and other senior executives.
    How many executives does First General have?
    First General has 5 executives leading key business areas.
    What roles are included in First General’s leadership team?
    The leadership team of First General includes roles such as Chief Operating Officer, President and Owner Team, President, President, President.