First General Executive and Leadership Team

July, 2026

Leadership Overview

First General has 5 executives leading key functions including operations, strategy, and market expansion.

Dedicated to comprehensive property restoration, First General empowers property owners and insurance partners through efficient, reliable service delivery across Canada.

Leadership Roles at First General

  • Chief Operating Officer - Brittany D'Agostino
  • President - Shawn Thomas
  • President and Owner Team - Scott Miller
  • President - Rico Briglio
  • President - Robert D'Agostino
  • Brittany D'Agostino - Chief Operating Officer

    Brittany D'Agostino, the Chief Operating Officer at First General, directs all operational facets of the property restoration business. Overseeing daily activities, Brittany D'Agostino ensures seamless execution of restoration projects for property owners, insurance companies, and policyholders. This leadership involves optimizing resource allocation, managing field teams, and implementing best practices across all service areas. The Chief Operating Officer drives efficiency improvements and maintains high standards of service delivery, directly impacting client satisfaction and operational scalability. This role is critical for maintaining the company's reputation for prompt and effective property recovery. Brittany D'Agostino focuses on enhancing operational workflows and ensuring compliance with industry regulations, supporting the company's mission to provide reliable restoration services.

    Shawn Thomas - President

    Shawn Thomas, the President at First General, spearheads the strategic direction and overall growth of the property restoration services. Leading market expansion initiatives, Shawn Thomas guides the company's engagement with property owners, insurance companies, and property managers across Canada. This executive role involves fostering key relationships, identifying new business opportunities, and ensuring alignment with the company's core mission. The President drives the vision for service excellence and operational integrity, contributing significantly to First General's market presence. Shawn Thomas focuses on enhancing the company's service offerings and strengthening its position as a trusted partner in property restoration. This leadership ensures the company consistently meets the evolving needs of its diverse client base.

    Scott Miller - President and Owner Team

    Scott Miller, the President and Owner Team at First General, provides overarching leadership and strategic ownership for the company's property restoration operations. Scott Miller guides the executive team in delivering comprehensive solutions to property owners, insurance companies, and policyholders. This role involves setting the strategic vision for service quality and operational excellence. The President and Owner Team ensures that First General maintains its commitment to integrity and client satisfaction. Scott Miller's leadership focuses on long-term business sustainability and fostering a culture of continuous improvement within the organization. This executive's influence is central to upholding the company's established reputation in the property restoration sector.

    Rico Briglio - President

    Rico Briglio, the President at First General, directs the strategic initiatives and operational oversight for property restoration services. Rico Briglio champions the company's commitment to serving property owners, insurance companies, and policyholders with unparalleled efficiency. This executive position involves cultivating strong client relationships and driving market penetration across key regions. The President ensures that First General's restoration processes meet the highest industry standards. Rico Briglio's leadership emphasizes innovation in service delivery and operational resilience, supporting the company's growth objectives. This role is vital for maintaining First General's competitive edge and expanding its service footprint.

    Robert D'Agostino - President

    Robert D'Agostino, the President at First General, leads the company's strategic vision and operational framework for property restoration. Robert D'Agostino oversees the delivery of critical services to property owners, insurance companies, and property managers, ensuring adherence to quality and efficiency standards. This executive function involves guiding market development and reinforcing the company's core values. The President is instrumental in maintaining First General's reputation for reliability and expertise in property recovery. Robert D'Agostino's focus remains on enhancing service capabilities and driving sustainable business growth. This leadership ensures the company consistently provides effective solutions to its clientele.

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    Frequently Asked Questions Regarding First General Top Executives and Leadership Team

    Who leads First General?
    First General is led by Brittany D'Agostino (Chief Operating Officer), along with executives such as Shawn Thomas (President) and Scott Miller (President and Owner Team).
    Who is part of First General’s executive team?
    The executive team of First General includes leaders such as Brittany D'Agostino (Chief Operating Officer), Shawn Thomas (President), Scott Miller (President and Owner Team) and other senior executives.
    How many executives does First General have?
    First General has 5 executives leading key business areas.
    What roles are included in First General’s leadership team?
    The leadership team of First General includes roles such as Chief Operating Officer, President, President and Owner Team, President, President.