FirstBank Executive and Leadership Team

Aurelio Bermudez, the Presidente Y Chief Executive Officer at FirstBank, directs the overarching strategic vision and long-term growth trajectory of the institution. Overseeing the transition from a traditional savings and loan model to a modern holding company, the Presidente Y Chief Executive Officer ensures alignment between corporate governance and market demands. Aurelio Bermudez manages high-level relationships with the Board of Directors to drive capital efficiency and shareholder value. By prioritizing digital transformation and regional market expansion, the Presidente Y Chief Executive Officer strengthens the competitive position of the firm within the financial sector. This leadership role involves constant evaluation of economic indicators to mitigate risk while fostering sustainable development. Through rigorous oversight of institutional performance, the Presidente Y Chief Executive Officer maintains the integrity of the brand. Ultimately, the Presidente Y Chief Executive Officer secures the financial future of the organization.

Juan Pavia, the Executive Vice President & Chief Operating Officer at FirstBank, manages the daily operational infrastructure and internal efficiency of the organization. Overseeing the integration of banking systems and administrative workflows, the Executive Vice President & Chief Operating Officer ensures seamless service delivery across all branches. Juan Pavia coordinates with department heads to optimize resource allocation and reduce operational overhead. By implementing scalable technology solutions, the Executive Vice President & Chief Operating Officer enhances the agility of the firm in a rapidly evolving financial landscape. This leadership role involves monitoring performance metrics to ensure compliance with regulatory standards and internal quality benchmarks. Through the synchronization of back-office functions, the Executive Vice President & Chief Operating Officer supports the broader strategic goals of the institution. Ultimately, the Executive Vice President & Chief Operating Officer drives operational excellence throughout the entire enterprise.

Nayda Rivera-Batista, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff at FirstBank, architects the consumer experience strategy and manages internal corporate communications. Overseeing the development of retail banking products, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff ensures that customer-facing initiatives align with the mission of the firm. Nayda Rivera-Batista facilitates collaboration between executive leadership and operational teams to streamline decision-making processes. By analyzing consumer behavior patterns, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff drives engagement and loyalty across the diverse client base. This leadership role involves managing the corporate agenda and ensuring that organizational priorities remain focused on client satisfaction. Through the alignment of consumer-centric policies, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff fosters a culture of service excellence. Ultimately, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff elevates the market presence of the institution.

Susan Edwards, the City Executive at FirstBank, drives regional market growth and manages local business development initiatives. Overseeing the expansion of the footprint within specific urban territories, the City Executive ensures that the firm maintains a strong presence in key financial hubs. Susan Edwards cultivates relationships with local commercial clients and community stakeholders to identify new revenue opportunities. By tailoring banking solutions to meet the unique needs of the local market, the City Executive strengthens the competitive advantage of the institution. This leadership role involves coordinating with regional teams to ensure that corporate strategies are executed effectively at the local level. Through the management of community-based outreach and business acquisition, the City Executive supports the overall growth objectives of the firm. Ultimately, the City Executive secures a dominant market position by delivering personalized financial services that resonate with the specific requirements of the local population.