FirstBank Executive and Leadership Team

Aurelio Aleman, the President & Chief Executive Officer at FirstBank, directs the overarching strategic vision for the entire holding company. By managing the transition from a traditional savings institution to a modern financial powerhouse, Aleman ensures alignment with long-term growth objectives. The President & Chief Executive Officer oversees the executive leadership team to maintain regulatory compliance and market competitiveness. This role involves constant evaluation of the financial landscape to identify expansion opportunities within the Caribbean and broader regional markets. Aurelio Aleman drives the organizational culture, fostering innovation in banking services while prioritizing shareholder value. Through rigorous oversight of capital allocation and risk management, the President & Chief Executive Officer secures the institutional foundation. Aleman maintains direct communication with the Board to execute high-level corporate initiatives, ensuring the firm remains a leader in the financial sector through disciplined management and strategic foresight.

Dennis Clarke, the Chief Financial Officer at FirstBank, manages the fiscal health and capital structure of the organization. Overseeing financial reporting, treasury operations, and investor relations, the Chief Financial Officer ensures transparency and accuracy in all monetary disclosures. Clarke directs the budgeting process to support the strategic goals established by the executive team. This leadership role involves analyzing market trends to optimize liquidity and manage interest rate risks effectively. Dennis Clarke monitors the financial performance of various business units, providing critical data to support informed decision-making. By maintaining strong relationships with financial institutions and regulatory bodies, the Chief Financial Officer safeguards the fiscal integrity of the firm. Clarke implements robust internal controls to mitigate financial exposure, ensuring the company remains resilient against economic volatility while pursuing sustainable growth across all operational territories.

Juan Pavia, the Executive Vice President & Chief Operating Officer at FirstBank, architects the internal processes that drive daily banking operations. Overseeing the efficiency of service delivery, the Executive Vice President & Chief Operating Officer streamlines workflows to enhance customer experience and operational productivity. Pavia manages the integration of various business functions to ensure seamless service across all branches. This leadership role involves optimizing resource allocation to support the bank's expansion goals. Juan Pavia monitors operational metrics to identify areas for improvement, implementing scalable solutions that reduce overhead and increase output. By coordinating with other C-suite leaders, the Executive Vice President & Chief Operating Officer aligns operational capacity with the broader corporate strategy. Pavia ensures that all internal systems support the delivery of high-quality financial products, maintaining the firm's reputation for reliability and excellence in the competitive banking landscape.

Tammy Plummer, the Executive Vice President & Chief Information Officer at FirstBank, directs the digital transformation and technological infrastructure of the institution. Overseeing cybersecurity, data management, and software development, the Executive Vice President & Chief Information Officer ensures the security and reliability of all banking platforms. Plummer architects scalable cloud solutions to support the evolving needs of the digital-first consumer. This leadership role involves managing the IT budget and prioritizing technology investments that drive competitive advantage. Tammy Plummer coordinates with the executive team to integrate advanced analytics into the decision-making process, enhancing the firm's ability to respond to market shifts. By implementing robust data protection protocols, the Executive Vice President & Chief Information Officer safeguards sensitive client information. Plummer drives the adoption of emerging technologies, ensuring the company remains at the forefront of financial innovation while maintaining operational stability.

Nayda Rivera-Batista, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff at FirstBank, manages the relationship between the institution and its retail client base. Overseeing consumer banking strategies, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff designs programs that increase customer loyalty and market penetration. Rivera-Batista directs the corporate staff to ensure alignment between executive directives and departmental execution. This leadership role involves analyzing consumer behavior to tailor financial products to specific market needs. Nayda Rivera-Batista coordinates cross-functional teams to deliver a unified brand experience across all touchpoints. By focusing on client satisfaction and service quality, the Executive Vice President & Chief Consumer Officer & Corporate Chief of Staff drives revenue growth in the retail sector. Rivera-Batista ensures that the organizational culture remains focused on the needs of the consumer, maintaining the firm's position as a trusted financial partner.

Susan Edwards, the City Executive at FirstBank, manages regional market operations and local business development initiatives. Overseeing the performance of specific geographic territories, the City Executive drives growth by building strong relationships with local commercial clients and community stakeholders. Edwards architects localized strategies that align with the broader corporate mission while addressing the unique economic conditions of the region. This leadership role involves supervising branch performance and ensuring that service standards meet the expectations of the local market. Susan Edwards coordinates with regional teams to identify new business opportunities and expand the firm's footprint. By monitoring local market trends, the City Executive provides valuable insights to the executive team, enabling data-driven adjustments to regional tactics. Edwards ensures that the bank remains a vital contributor to the local economy, fostering long-term partnerships that support the overall success of the institution.