Leadership Overview
FedEx has 10 executives leading key functions including strategy, operations, and customer experience.
Driven by a commitment to global logistics, FedEx connects the world through reliable shipping and e-commerce solutions, fostering innovation and operational excellence across its diverse service portfolio.
Driven by a commitment to global logistics, FedEx connects the world through reliable shipping and e-commerce solutions, fostering innovation and operational excellence across its diverse service portfolio.
Leadership Roles at FedEx
Raj Subramaniam - President & Chief Executive Officer
Raj Subramaniam, the President & Chief Executive Officer at FedEx, directs the company's overarching global strategy and operational execution. Subramaniam guides the enterprise's strategic vision, ensuring alignment across all business units to drive growth and profitability in the competitive logistics and e-commerce sectors. This leadership role involves overseeing the company's extensive network and service offerings, including express shipping, ground delivery, and freight services. Subramaniam's focus remains on enhancing customer value and operational efficiency, leveraging technology to meet evolving market demands. The President & Chief Executive Officer is accountable for the company's financial performance and long-term sustainability, championing innovation to maintain FedEx's position as a global leader. Raj Subramaniam's direction ensures the company's continued success in connecting businesses and consumers worldwide.

Scott Ray - Chief Operating Officer, U.S. & Canada Surface Operations
Scott Ray, the Chief Operating Officer, U.S. & Canada Surface Operations at FedEx, directs the comprehensive operational execution for ground and surface transportation services across North America. Ray oversees a vast network of facilities, vehicles, and personnel, ensuring the efficient and timely delivery of packages and freight. This leadership position involves optimizing logistics, managing fleet operations, and implementing innovative solutions to enhance service reliability and cost-effectiveness. The Chief Operating Officer, U.S. & Canada Surface Operations is accountable for the performance and safety of all surface operations within the specified regions. Scott Ray's strategic oversight is fundamental to FedEx's ability to meet the demands of its extensive customer base in the United States and Canada.

Baker Mitchell - Chief of Staff
Baker Mitchell, the Chief of Staff at FedEx, provides critical support and strategic coordination for executive initiatives. Mitchell facilitates communication and alignment across various departments, ensuring seamless execution of key projects and corporate objectives. This role involves managing complex workflows and driving cross-functional collaboration to enhance operational efficiency. The Chief of Staff acts as a key liaison, translating strategic priorities into actionable plans for the broader organization. Mitchell's responsibilities include optimizing internal processes and supporting the executive team in decision-making. Baker Mitchell's contributions are vital to maintaining the momentum of strategic programs and ensuring the effective functioning of the leadership office.
Suzanne Sabbatini - Chief of Staff & Project Executive & Principal
Suzanne Sabbatini, the Chief of Staff & Project Executive & Principal at FedEx, spearheads critical project execution and strategic planning. Sabbatini drives complex, high-impact initiatives, ensuring they align with FedEx's core business objectives and operational standards. This multifaceted role involves overseeing project lifecycles from conception to completion, managing resources, and mitigating risks. The Chief of Staff & Project Executive & Principal also contributes to strategic decision-making, leveraging deep operational insights to inform corporate direction. Sabbatini's expertise is crucial in navigating the intricacies of global logistics and e-commerce services. Suzanne Sabbatini's leadership ensures the successful delivery of transformative projects that enhance FedEx's market position and service capabilities.
Fatima Babar - Principal Strategist and Chief of Staff - Digital Product and Commercialization
Fatima Babar, the Principal Strategist and Chief of Staff - Digital Product and Commercialization at FedEx, architects the strategic roadmap for digital innovation and market penetration. Babar leads the development and commercialization of cutting-edge digital products, ensuring they meet evolving customer needs and drive revenue growth. This role demands a deep understanding of market dynamics and technological trends within the logistics and e-commerce landscape. The Principal Strategist and Chief of Staff - Digital Product and Commercialization oversees cross-functional teams to bring new digital solutions to market efficiently. Fatima Babar's strategic vision is instrumental in shaping FedEx's digital future, enhancing its competitive edge through advanced product offerings and commercial strategies.
Jessica Tillie - Managing Director and Chief of Staff, Office of the CDIO
Jessica Tillie, the Managing Director and Chief of Staff, Office of the CDIO at FedEx, orchestrates strategic initiatives within the Chief Digital and Information Officer's domain. Tillie ensures the effective implementation of digital transformation programs and information technology strategies across the enterprise. This position requires close collaboration with technology leaders and business units to drive innovation and operational efficiency. The Managing Director and Chief of Staff, Office of the CDIO plays a pivotal role in aligning IT investments with business goals, enhancing data utilization, and cybersecurity measures. Jessica Tillie's leadership supports FedEx's digital evolution, ensuring robust technological infrastructure and data-driven decision-making.
Morgan Truter - Project Management Office FedEx Supply Chain Chief of Staff
Morgan Truter, the Project Management Office FedEx Supply Chain Chief of Staff at FedEx, directs the strategic execution and oversight of supply chain projects. Truter ensures that all supply chain initiatives are meticulously planned, managed, and delivered on time and within budget, enhancing operational efficiency and resilience. This role involves coordinating with various stakeholders across the global supply chain network to optimize logistics and inventory management. The Project Management Office FedEx Supply Chain Chief of Staff is responsible for implementing best practices in project management to drive continuous improvement. Morgan Truter's focus on strategic project delivery strengthens FedEx's supply chain capabilities, ensuring reliable service delivery across its extensive network.
Robert Sweeney - Strategy Principal & Chief of Staff, Enterprise Architecture
Robert Sweeney, the Strategy Principal & Chief of Staff, Enterprise Architecture at FedEx, defines and advances the company's enterprise-wide technology architecture. Sweeney leads the strategic planning and implementation of architectural frameworks that support FedEx's long-term business objectives and digital transformation efforts. This role involves ensuring that technology solutions are scalable, secure, and integrated across the organization. The Strategy Principal & Chief of Staff, Enterprise Architecture collaborates with IT leadership and business units to align technology roadmaps with strategic priorities. Robert Sweeney's expertise is critical in building a robust and adaptable technology foundation for FedEx's global operations, driving innovation and operational excellence.
Elizabeth Fridley - Chief of Staff & Business Strategy Principal
Elizabeth Fridley, the Chief of Staff & Business Strategy Principal at FedEx, drives strategic planning and business development initiatives. Fridley collaborates with executive leadership to formulate and execute strategies that enhance market competitiveness and operational performance. This position involves analyzing market trends, identifying growth opportunities, and developing actionable business plans. The Chief of Staff & Business Strategy Principal also facilitates cross-functional alignment, ensuring that strategic objectives are effectively communicated and implemented throughout the organization. Elizabeth Fridley's strategic insights are crucial for navigating the complexities of the global logistics industry and driving sustainable growth for FedEx.
Emily Ryan - Global Customer Experience Chief of Staff
Emily Ryan, the Global Customer Experience Chief of Staff at FedEx, leads initiatives to elevate and standardize customer interactions worldwide. Ryan focuses on enhancing the end-to-end customer journey, ensuring seamless and positive experiences across all touchpoints. This role involves analyzing customer feedback, identifying areas for improvement, and implementing strategic solutions to boost satisfaction and loyalty. The Global Customer Experience Chief of Staff collaborates with service, operations, and technology teams to integrate customer-centric strategies. Emily Ryan's dedication to customer excellence is vital in maintaining FedEx's reputation for reliable and superior service delivery in the global marketplace.
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