Evoltis Executive and Leadership Team

Juan Chacón, the Chief Executive Officer at Evoltis, directs the overarching strategy and vision for transforming customer experience through AI integration. Chacón guides the company's expansion into sectors like banking, healthcare, government, and insurance, ensuring Evoltis delivers innovative technological solutions and enhances client interactions. The Chief Executive Officer's leadership focuses on maximizing operational efficiency and driving the company's commitment to customized CX solutions. This executive role involves setting the strategic direction for outsourcing, collections, sales, and customer support services, alongside the development of advanced tools such as chatbots and omnichannel platforms. Juan Chacón ensures Evoltis maintains its market position by anticipating industry challenges and delivering impactful, tailored results for each client.

Ariel Arnaudo, the Chief Operating Officer at Evoltis, executes the operational strategies that integrate artificial intelligence with human talent to redefine customer experience. Arnaudo oversees the day-to-day management of outsourcing, collections, sales, and customer support functions, ensuring seamless delivery of services across various industries including banking, healthcare, government, and insurance. The Chief Operating Officer's responsibilities include optimizing workflows and enhancing operational efficiency through the implementation of technological solutions like chatbots and omnichannel platforms. This leadership position is critical for maintaining high standards in client interactions and ensuring the effective deployment of resources. Ariel Arnaudo drives the operational excellence required to meet the unique needs and challenges faced by Evoltis's diverse client base, solidifying the company's reputation for customized and innovative service delivery.

Santiago Tamagno, the Chief Technology Officer at Evoltis, architects the technological infrastructure that powers the company's customer experience transformation initiatives. Tamagno leads the development and integration of advanced solutions, including AI-driven chatbots and sophisticated omnichannel platforms, crucial for enhancing client interactions across banking, healthcare, government, and insurance sectors. The Chief Technology Officer's role is central to ensuring Evoltis provides innovative technological solutions that address the specific challenges of each organization. This executive drives the technical roadmap, focusing on scalability, efficiency, and the seamless fusion of artificial intelligence with human talent. Santiago Tamagno ensures the technology stack supports Evoltis's mission to deliver superior customer support, collections, and sales services, thereby boosting operational efficiency and client satisfaction.

Diego Mansilla, the Chief People Officer at Evoltis, cultivates the human capital essential for transforming customer experience through the strategic integration of AI and talent. Mansilla oversees all human resources functions, ensuring the recruitment, development, and retention of skilled professionals who deliver exceptional outsourcing, collections, sales, and customer support. The Chief People Officer's focus extends to fostering a culture that supports innovation and embraces technological advancements like chatbots and omnichannel platforms. This leadership role is vital for aligning the workforce with Evoltis's mission to enhance client interactions and operational efficiency across industries such as banking, healthcare, government, and insurance. Diego Mansilla ensures that Evoltis's people strategy directly supports the delivery of customized and effective CX solutions, driving employee engagement and organizational success.