Empire State College Executive and Leadership Team

Pamela Malone, the To The Strategic Advisor & Chief Financial Officer at Empire State College, architects the institution's financial strategy and provides essential advisory counsel on fiscal matters. Malone oversees all financial operations, including budgeting, financial planning, and resource allocation, ensuring the university maintains its commitment to affordability and accessibility. This leadership position involves developing financial models that support the expansion of online undergraduate and graduate programs, certificates, and microcredentials. Pamela Malone's expertise is crucial in navigating the complex financial landscape of higher education, enabling SUNY Empire to offer robust support services and financial aid to its diverse student population. The Strategic Advisor & Chief Financial Officer drives financial sustainability, allowing the university to invest in innovative educational technologies and maintain its high standards of student success across the United States.

James Hall, the President at Empire State College, provides executive leadership and strategic vision for the entire institution. Hall directs the university's mission to deliver flexible, accessible, and affordable online degrees and credentials to a broad spectrum of students, including first-time, transfer, and returning learners, as well as military personnel and veterans. This presidential role involves fostering an environment of academic excellence and personalized support, ensuring that over 120 online programs meet the evolving needs of the student body. James Hall's leadership guides the institution's commitment to innovation in online education and the expansion of resources such as financial aid and academic advising. The President ensures that Empire State College remains at the forefront of accessible higher education, driving student success and empowering individuals to achieve their educational goals nationwide.

Alfred Ntoko, the President at Empire State College, provides executive leadership and strategic vision for the entire institution. Ntoko directs the university's mission to deliver flexible, accessible, and affordable online degrees and credentials to a broad spectrum of students, including first-time, transfer, and returning learners, as well as military personnel and veterans. This presidential role involves fostering an environment of academic excellence and personalized support, ensuring that over 120 online programs meet the evolving needs of the student body. Alfred Ntoko's leadership guides the institution's commitment to innovation in online education and the expansion of resources such as financial aid and academic advising. The President ensures that Empire State College remains at the forefront of accessible higher education, driving student success and empowering individuals to achieve their educational goals nationwide.

Danielle McMullen, the Deputy Chief of Staff at Empire State College, directs critical operational initiatives and supports the strategic direction of the institution. McMullen manages key projects that enhance the university's administrative efficiency and student support services, aligning departmental efforts with overarching institutional goals. This role involves close collaboration with various departments to ensure seamless execution of strategic plans and to foster an environment of continuous improvement. Danielle McMullen's focus remains on optimizing internal processes and facilitating effective communication across all levels of the university, thereby strengthening the delivery of affordable and accessible online education. The Deputy Chief of Staff ensures that the university's operational framework effectively supports its mission to serve a diverse student body, including military personnel and veterans, by providing robust academic advising and resources.

Cherie Haughney, the Chief Communications Officer (Cco) at Empire State College, directs the institution's comprehensive communication strategies and public relations efforts. Haughney shapes the university's brand narrative, ensuring consistent messaging across all platforms to highlight SUNY Empire's commitment to flexible online degrees and personalized student support. This role is vital in articulating the value proposition of the university's extensive offerings, from undergraduate and graduate programs to microcredentials, to prospective students, alumni, and stakeholders. Cherie Haughney oversees internal and external communications, managing media relations, digital content, and institutional messaging to enhance the university's reputation and reach. The Chief Communications Officer (Cco) plays a pivotal part in promoting the accessibility and affordability of education, reinforcing the institution's dedication to student success for diverse learners across the United States.