Empire State College Executive and Leadership Team

Pamela Malone, To The Strategic Advisor & Chief Financial Officer at Empire State College, directs the institution's financial strategy and operational efficiency. Malone oversees all fiscal operations, including budgeting, financial planning, and resource allocation, ensuring alignment with the university's mission of affordability and accessibility. This leadership role involves managing financial risks and identifying opportunities for sustainable growth within the higher education sector. Malone's strategic guidance supports the expansion of online programs and microcredentials, directly impacting the university's ability to serve a diverse student body, including military personnel and veterans. By optimizing financial frameworks, Pamela Malone ensures the continued delivery of high-quality, accessible education across all undergraduate and graduate offerings. The Chief Financial Officer's purview extends to all financial reporting and compliance, maintaining the integrity of the institution's fiscal health and stakeholder trust.

Alfred Ntoko, President at Empire State College, provides visionary leadership and strategic direction for the entire institution. Ntoko champions the university's core mission of delivering flexible, accessible, and affordable online education to a broad spectrum of students, including first-time, transfer, and returning learners, as well as military personnel and veterans. This executive role involves setting institutional priorities, fostering innovation in academic delivery, and ensuring the quality and relevance of over 120 online programs, certificates, and microcredentials. Alfred Ntoko's leadership guides the expansion of resources, such as financial aid and academic advising, to maximize student success and achievement. By cultivating strategic partnerships and advocating for the institution, the President drives Empire State College's impact in higher education, solidifying its reputation for personalized support and student-centered learning experiences across New York and beyond.

Danielle McMullen, Deputy Chief of Staff at Empire State College, supports the President's office in executing strategic initiatives and managing institutional operations. McMullen coordinates cross-departmental projects, ensuring seamless collaboration among various academic and administrative units. This role involves facilitating communication between leadership, faculty, and staff to advance the university's goals of personalized support and student success. Danielle McMullen plays a critical part in operationalizing the institution's commitment to providing flexible online degrees and microcredentials. By streamlining internal processes and enhancing organizational effectiveness, McMullen contributes directly to the university's mission of making education accessible and affordable. The Deputy Chief of Staff's responsibilities include managing key administrative functions and supporting the strategic planning cycle, thereby reinforcing Empire State College's position as a leader in online education for diverse learners.

Cherie Haughney, Chief Communications Officer (Cco) at Empire State College, directs all internal and external communication strategies to enhance the university's brand and public perception. Haughney oversees the development and execution of comprehensive communication plans that highlight the institution's commitment to flexible online degrees, affordability, and personalized student support. This leadership position involves managing media relations, digital communications, and institutional messaging to effectively reach diverse student populations, including military personnel and veterans. Cherie Haughney ensures consistent and compelling storytelling across all platforms, reinforcing Empire State College's mission to empower students to achieve their educational goals. By shaping the narrative around the university's innovative programs and student success stories, the Chief Communications Officer significantly contributes to institutional growth and stakeholder engagement, solidifying the college's standing in the competitive higher education landscape.