Leadership Overview
ECHO has 4 executives leading key functions including financial strategy, operational scaling, information technology, and corporate leadership.
Focused on revolutionizing healthcare payment processing, ECHO delivers compliant, efficient solutions that connect payers and providers while managing billions in annual transaction volume.
Focused on revolutionizing healthcare payment processing, ECHO delivers compliant, efficient solutions that connect payers and providers while managing billions in annual transaction volume.
Leadership Roles at ECHO
Kris Kern - Chief Financial Officer
Kris Kern, the Chief Financial Officer at ECHO, directs all fiscal planning and capital allocation strategies. Managing the financial health of a firm processing over $60 billion in annual payments requires rigorous oversight of liquidity and risk management protocols. Kern architects robust financial reporting frameworks that ensure compliance with ERISA and HIPAA standards across all payment channels. By analyzing market trends and transaction data, the Chief Financial Officer optimizes revenue cycles for healthcare payers and vendors. Kris Kern maintains close collaboration with the board to align fiscal objectives with long-term growth targets. This leadership role involves monitoring North American market shifts to maintain competitive positioning. Through precise budgetary control and strategic investment in payment infrastructure, the Chief Financial Officer secures the stability of the organization. Kern drives fiscal excellence by implementing advanced auditing tools that enhance transparency for all plan members and stakeholders involved in the healthcare ecosystem.

Ryan Davis - Chief Operating Officer
Ryan Davis, the Chief Operating Officer at ECHO, executes the daily operational strategy for electronic healthcare payment solutions. Overseeing the integration of payers, vendors, and providers, the Chief Operating Officer ensures seamless connectivity across the entire payment network. Davis manages the operational workflows that support the processing of 300+ million claims annually. By streamlining internal processes, the Chief Operating Officer increases efficiency and reduces administrative hurdles for healthcare organizations. Ryan Davis coordinates with cross-functional teams to maintain high service levels during periods of rapid transaction growth. This leadership role focuses on scaling operational capacity to meet the demands of a complex, regulated industry. Davis drives continuous improvement in service delivery by refining the core payment platform. Through the implementation of standardized operational procedures, the Chief Operating Officer guarantees that all transactions remain compliant with CORE standards while providing ease of use for every plan member.
Tom Dean - President
Tom Dean, the President at ECHO, leads the overarching corporate strategy and market expansion efforts. Defining the vision for electronic healthcare payment solutions, the President ensures that the organization remains a leader in connecting payers, vendors, and providers. Dean oversees the execution of business development initiatives that drive the processing of $60 billion in annual payments. By fostering relationships with key industry stakeholders, the President strengthens the market position of the firm. Tom Dean coordinates with the C-suite to ensure that all departments remain aligned with the core mission of compliance and efficiency. This leadership role involves navigating the complexities of the healthcare sector to identify new growth opportunities. Through strategic decision-making, the President guides the company toward sustainable success while maintaining high standards of service. Dean drives organizational culture and performance, ensuring that the team delivers value to plan members and clients throughout the entire healthcare payment lifecycle.
Chadwick Davis - Chief Information Officer & Executive Vice President
Chadwick Davis, the Chief Information Officer & Executive Vice President at ECHO, architects the technological infrastructure supporting secure healthcare payments. Managing the digital backbone of the company, the Chief Information Officer & Executive Vice President ensures that all systems remain HIPAA compliant and resilient against evolving cybersecurity threats. Davis drives the development of patented software solutions that facilitate complex data exchanges between payers and providers. By overseeing the engineering and IT departments, the Chief Information Officer & Executive Vice President maintains the integrity of the 300+ million claims processed annually. Chadwick Davis collaborates with executive leadership to integrate emerging technologies into the existing payment framework. This leadership role involves directing large-scale digital transformation initiatives that enhance system reliability and user experience. Through the deployment of scalable cloud architecture, the Chief Information Officer & Executive Vice President supports the company's mission to simplify healthcare financial transactions across diverse regional markets.
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