Eastern Bank Executive and Leadership Team

Richard Holbrook, the Chief Executive Officer at Eastern Bank, directs the overarching strategy and operational execution for the institution. Holbrook guides the bank's expansion into new markets and the enhancement of its service offerings, ensuring alignment with the company's mission to serve retail, commercial, and small business customers. This leadership role involves fostering a culture of innovation and customer-centricity across all departments. Richard Holbrook's strategic vision drives the bank's financial performance and market position, overseeing the development of new financial products and services. The Chief Executive Officer ensures the bank's long-term sustainability and growth by managing key stakeholder relationships and adapting to evolving industry trends. Holbrook's executive oversight extends to all major business units, ensuring cohesive operations and strategic coherence.

Turahn Dorsey, the President & Chief Executive Officer, Eastern Bank Foundation at Eastern Bank, leads the foundation's strategic direction and community investment initiatives. Dorsey oversees grantmaking, program development, and partnerships aimed at fostering economic opportunity and social impact within the communities Eastern Bank serves. This role is pivotal in aligning the foundation's philanthropic efforts with the bank's broader commitment to community well-being. Turahn Dorsey drives the foundation's mission to support underserved populations and promote equitable growth through targeted investments and collaborative projects. The President & Chief Executive Officer, Eastern Bank Foundation cultivates relationships with non-profit organizations and community stakeholders. Dorsey's leadership ensures the foundation effectively addresses critical social needs and enhances Eastern Bank's reputation as a responsible corporate citizen.

David Rosato, the Chief Financial Officer at Eastern Bank, manages the institution's financial health and strategic fiscal planning. Rosato oversees all financial operations, including accounting, financial reporting, budgeting, and capital management, ensuring compliance with regulatory requirements. This role is fundamental to maintaining the bank's financial stability and profitability across its diverse service offerings. David Rosato directs investment strategies and risk management protocols to optimize financial performance and mitigate potential losses. The Chief Financial Officer collaborates with executive leadership to develop long-term financial forecasts and funding strategies. Rosato's financial acumen supports informed decision-making, driving sustainable growth and shareholder value for Eastern Bank.

Lucy Gobin, the Senior Executive Vice President, Chief Financial Officer and Chief Operating Officer at Eastern Bank, holds dual responsibility for the institution's financial operations and day-to-day operational efficiency. Gobin oversees the execution of financial strategies, including budgeting and resource allocation, while simultaneously managing the operational frameworks that support banking, trust, and investment services. This comprehensive oversight ensures seamless service delivery to retail, commercial, and small business customers. Lucy Gobin drives operational improvements and cost-efficiency initiatives across all departments, enhancing productivity and service quality. The Senior Executive Vice President, Chief Financial Officer and Chief Operating Officer ensures robust internal controls and compliance with financial regulations. Gobin's leadership integrates financial discipline with operational excellence, critical for the bank's sustained success.

Camille Madden, the President of Mortgage Division at Eastern Bank, leads the strategic direction and operational management of the bank's mortgage lending activities. Madden oversees all aspects of the mortgage business, from loan origination and underwriting to servicing, ensuring compliance with industry regulations and delivering exceptional customer experiences. This leadership role is crucial for expanding the bank's reach in the real estate market. Camille Madden drives growth in mortgage originations by developing innovative loan products and optimizing sales processes. The President of Mortgage Division collaborates with marketing and sales teams to enhance market penetration and customer acquisition. Madden's expertise ensures Eastern Bank provides competitive and accessible mortgage solutions to its clients.

Danielle Hackel, the Chief Marketing Officer at Eastern Bank, architects and executes comprehensive marketing strategies to enhance brand visibility and customer engagement. Hackel oversees all promotional activities, digital marketing campaigns, and public relations efforts, ensuring consistent brand messaging across all platforms. This role is critical in communicating the bank's value proposition to retail, commercial, and small business segments. Danielle Hackel drives market penetration and customer acquisition by identifying key market opportunities and developing targeted outreach programs. The Chief Marketing Officer collaborates closely with product development and sales teams to ensure marketing initiatives support business objectives. Hackel's leadership ensures the bank's competitive positioning through data-driven insights and innovative campaign development, directly impacting revenue growth and customer loyalty.

Zahidul Haque, the Chief Technology Officer at Eastern Bank, directs the bank's technology infrastructure and digital transformation initiatives. Haque oversees the development and implementation of cutting-edge technological solutions that support banking, trust, and investment services for all customer segments. This leadership position is vital for ensuring the security, scalability, and efficiency of the bank's IT systems. Zahidul Haque drives innovation in areas such as online banking platforms, mobile applications, and data analytics to improve customer experience and operational effectiveness. The Chief Technology Officer manages the technology budget, vendor relationships, and cybersecurity protocols, safeguarding sensitive financial data. Haque's expertise ensures Eastern Bank remains technologically advanced and competitive in the financial services landscape.

Donald Westermann, the Executive Vice President & Chief Information Officer at Eastern Bank, directs the bank's information technology strategy and infrastructure. Westermann oversees the management of all IT systems, ensuring their reliability, security, and alignment with business objectives. This critical role supports the delivery of banking, trust, and investment services to a diverse customer base. Donald Westermann leads initiatives focused on enhancing digital capabilities, improving data management, and strengthening cybersecurity defenses. The Executive Vice President & Chief Information Officer collaborates with business units to implement technology solutions that drive efficiency and innovation. Westermann's technical leadership ensures Eastern Bank maintains a robust and secure technological foundation, essential for its operations and growth.

Jennifer Wambold, the Executive VP & Chief People Officer at Eastern Bank, directs the human resources strategy and talent management initiatives across the organization. Wambold oversees all aspects of employee relations, compensation and benefits, talent acquisition, and organizational development, fostering a positive and productive work environment. This role is essential for attracting, retaining, and developing the skilled workforce necessary to support Eastern Bank's mission. Jennifer Wambold champions initiatives that enhance employee engagement, promote diversity and inclusion, and align HR practices with the bank's strategic goals. The Executive VP & Chief People Officer ensures compliance with labor laws and develops programs that support employee well-being and professional growth. Wambold's leadership cultivates a strong organizational culture that drives performance and supports business objectives.

Elizabeth OHara, the Regional Senior VP at Eastern Bank, oversees banking operations and business development within a specific geographic region. OHara manages relationships with key clients and stakeholders, driving revenue growth and expanding the bank's market presence in the designated area. This role is vital for executing the bank's strategy at a local level, ensuring tailored service delivery to retail, commercial, and small business customers. Elizabeth OHara leads regional teams to achieve performance targets, focusing on customer acquisition and retention strategies. The Regional Senior VP ensures operational excellence and compliance with bank policies within their territory. OHara's leadership strengthens Eastern Bank's community ties and enhances its reputation for personalized financial services.