Leadership Overview
Dynatrace has 10 executives leading key functions including marketing, corporate development, customer service operations, and technical field strategy.
Focused on simplifying cloud complexity through advanced software intelligence, Dynatrace accelerates digital transformation for global enterprises by delivering robust AIOps, automation, and comprehensive infrastructure monitoring solutions.
Focused on simplifying cloud complexity through advanced software intelligence, Dynatrace accelerates digital transformation for global enterprises by delivering robust AIOps, automation, and comprehensive infrastructure monitoring solutions.
Leadership Roles at Dynatrace
Whitney Cherie - Vice President, Corporate Development & To The Chief of Staff & Chief Financial Officer
Whitney Cherie, the Vice President, Corporate Development & To The Chief of Staff & Chief Financial Officer at Dynatrace, manages financial planning and corporate growth strategies. Cherie aligns corporate development initiatives with the financial goals set by the Chief Financial Officer. By analyzing market opportunities and internal performance data, the Vice President, Corporate Development & To The Chief of Staff & Chief Financial Officer supports the executive team in making informed investment decisions. Cherie oversees the coordination of strategic projects that enhance operational efficiency and financial stability. This role involves maintaining a clear view of the company's fiscal health while pursuing long-term expansion goals. Whitney Cherie facilitates communication between the finance department and other key business units to ensure resource allocation supports the company's mission. Through rigorous financial oversight, Cherie contributes to the sustained growth and market impact of the organization's software intelligence and cloud monitoring services.
Laura Heisman - Chief Marketing Officer
Laura Heisman, the Chief Marketing Officer at Dynatrace, directs global brand positioning and demand generation strategies. Heisman architects comprehensive marketing campaigns that highlight the value of software intelligence in simplifying cloud complexity. By aligning messaging with the needs of IT and DevOps teams, the Chief Marketing Officer drives market awareness and customer acquisition across diverse international regions. Heisman oversees the integration of digital experience narratives into the broader corporate identity, ensuring consistent communication of the company's AIOps and automation capabilities. This leadership role involves close collaboration with product teams to translate technical innovations into compelling market stories. Through data-driven analysis of market trends, Laura Heisman optimizes marketing spend and enhances brand equity. Ultimately, Heisman secures a competitive advantage for the organization by establishing the company as the premier authority in the application monitoring and infrastructure intelligence space.

Louis Agnone - Vice President, Chief of Staff, Partners and Mergers and Acquisitions
Louis Agnone, the Vice President, Chief of Staff, Partners and Mergers and Acquisitions at Dynatrace, manages strategic partnerships and inorganic growth initiatives. Agnone coordinates cross-functional efforts to integrate acquired technologies into the existing software intelligence platform. By evaluating potential mergers and acquisitions, the Vice President, Chief of Staff, Partners and Mergers and Acquisitions identifies opportunities to expand the company's footprint in the AIOps and automation sectors. Agnone facilitates communication between executive leadership and external partners to ensure alignment on long-term business objectives. This role requires meticulous oversight of partnership ecosystems to drive revenue growth and technical synergy. Louis Agnone monitors the performance of integrated business units to confirm that acquisitions deliver the expected value to the organization. Through rigorous operational planning, Agnone supports the company's mission to provide comprehensive infrastructure monitoring solutions to a global client base.
Eve Psalti - Field Chief Technology Officer
Eve Psalti, the Field Chief Technology Officer at Dynatrace, translates complex technical requirements into actionable software intelligence solutions for enterprise clients. Psalti architects technical roadmaps that address the specific cloud monitoring needs of large-scale organizations. By engaging directly with customers, the Field Chief Technology Officer identifies emerging challenges in infrastructure management and provides feedback to internal product development teams. Psalti drives the adoption of AIOps and automation tools by demonstrating the tangible business impact of these technologies. This leadership role involves bridging the gap between high-level corporate strategy and the practical implementation of monitoring services. Eve Psalti ensures that the company's technical offerings remain at the forefront of the industry. Through continuous technical advocacy, Psalti supports the expansion of the company's market presence and reinforces the value of the platform in accelerating digital transformation for clients worldwide.
Jason Ostroski - Field Chief Technology Officer (North America)
Jason Ostroski, the Field Chief Technology Officer (North America) at Dynatrace, leads technical strategy and solution architecture across the North American market. Ostroski designs scalable monitoring frameworks that enable clients to navigate cloud complexity with precision. By overseeing technical engagements, the Field Chief Technology Officer (North America) ensures that the company's AIOps and infrastructure monitoring services meet the rigorous demands of regional enterprise customers. Ostroski collaborates with sales and engineering teams to tailor technical solutions to specific industry use cases. This role involves providing deep technical expertise to support the successful deployment of software intelligence platforms. Jason Ostroski monitors regional performance metrics to identify areas for technical improvement and innovation. Through proactive technical leadership, Ostroski drives the adoption of automation and digital experience tools, ultimately securing the company's position as a critical partner for North American businesses undergoing digital transformation.
Morella Urbina - Chief of Staff & Director, Customer Services Organization (CSO) Operations
Morella Urbina, the Chief of Staff & Director, Customer Services Organization (CSO) Operations at Dynatrace, optimizes the delivery of customer support and service operations. Urbina architects efficient workflows that ensure clients receive maximum value from the company's software intelligence platform. By overseeing the Customer Services Organization, the Chief of Staff & Director, Customer Services Organization (CSO) Operations drives improvements in service quality and response times. Urbina coordinates internal resources to support the successful implementation of AIOps and infrastructure monitoring solutions for a global customer base. This role involves managing the operational infrastructure that underpins the company's commitment to customer success. Morella Urbina monitors service performance metrics to identify opportunities for process refinement and team development. Through strategic operational management, Urbina ensures that the company maintains high levels of customer satisfaction while scaling its services to meet the growing demand for cloud complexity management.
Russel Wilkinson - Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership
Russel Wilkinson, the Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership at Dynatrace, leads the technical integration and collaborative strategy between the two organizations. Wilkinson architects joint solutions that leverage the company's software intelligence alongside Accenture's consulting expertise. By focusing on the ecosystem partnership, the Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership drives the development of specialized monitoring services for large-scale enterprise clients. Wilkinson coordinates technical teams to ensure that the partnership delivers measurable improvements in cloud performance and digital transformation outcomes. This role involves aligning technical roadmaps to maximize the value of the combined service offerings. Russel Wilkinson monitors the success of joint initiatives to ensure they meet the strategic objectives of both companies. Through deep technical collaboration, Wilkinson expands the reach of the company's AIOps and automation capabilities, providing clients with a comprehensive approach to managing complex cloud environments.
Wayne Segar - Rvp of & Ai Innovation Field Chief Technology Officer
Wayne Segar, the Rvp of & Ai Innovation Field Chief Technology Officer at Dynatrace, spearheads the development and application of artificial intelligence within the company's monitoring solutions. Segar architects innovative AI-driven features that simplify cloud complexity and enhance automation capabilities. By focusing on AI innovation, the Rvp of & Ai Innovation Field Chief Technology Officer ensures that the platform remains at the cutting edge of software intelligence. Segar engages with clients to understand the evolving challenges of infrastructure management and translates these insights into new technical capabilities. This role involves leading cross-functional teams to integrate advanced analytics into the core product suite. Wayne Segar monitors the performance of AI-driven features to ensure they deliver actionable insights to users. Through continuous technical exploration, Segar drives the company's mission to provide superior digital experience and application monitoring services to a global market.
Brian Chandler - Partners Field Chief Technology Officer (Americas)
Brian Chandler, the Partners Field Chief Technology Officer (Americas) at Dynatrace, manages technical relationships with partners across the Americas. Chandler architects collaborative technical strategies that enable partners to effectively deploy the company's software intelligence solutions. By providing technical guidance to the partner ecosystem, the Partners Field Chief Technology Officer (Americas) ensures that clients receive consistent and high-quality support for their cloud monitoring needs. Chandler coordinates with regional sales and engineering teams to align partner capabilities with the company's broader technical goals. This role involves identifying opportunities to expand the partner network through technical enablement and training. Brian Chandler monitors the performance of partner-led deployments to ensure they meet the company's standards for AIOps and infrastructure monitoring. Through proactive technical leadership, Chandler drives the adoption of the platform across the Americas, supporting the company's mission to simplify cloud complexity for diverse enterprise clients.
Rafi Katanasho - Chief Technology Officer (APAC) & Vice President, Solution Sales
Rafi Katanasho, the Chief Technology Officer (APAC) & Vice President, Solution Sales at Dynatrace, directs technical strategy and sales operations across the Asia-Pacific region. Katanasho architects regional sales initiatives that highlight the value of the company's software intelligence platform. By overseeing both technical and sales functions, the Chief Technology Officer (APAC) & Vice President, Solution Sales ensures that the company's AIOps and automation solutions are effectively positioned to meet the needs of APAC enterprises. Katanasho leads teams in developing customized monitoring strategies that address the unique cloud challenges of the region. This role involves balancing technical innovation with revenue growth objectives to drive market expansion. Rafi Katanasho monitors regional performance to identify trends and opportunities for further growth. Through integrated leadership, Katanasho secures the company's position as a leader in digital transformation and infrastructure monitoring within the competitive APAC market.
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