Dynatrace Executive and Leadership Team

May, 2026

Leadership Overview

Dynatrace has 10 executives leading key functions including strategy, revenue, marketing, operations, technology, and partnerships.

Driven by innovation, Dynatrace simplifies cloud complexity and accelerates digital transformation through advanced software intelligence, impacting global enterprises with comprehensive monitoring and automation solutions.

Leadership Roles at Dynatrace

  • Chief Executive Officer - Rick McConnell
  • Chief Operating Officer. Independent Communication Specialist - Jewell Meusel
  • President - Nabil Nouman
  • Chief Revenue Officer - Daniel Zugelder
  • Chief Marketing Officer - Laura Heisman
  • Chief of Staff & Director, Customer Services Organization (CSO) Operations - Morella Urbina
  • Field Chief Technology Officer, Americas, Partners - Brian Chandler
  • Chief Technology Officer (APAC) & Vice President, Solution Sales - Rafi Katanasho
  • Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership - Russel Wilkinson
  • Rvp of & Ai Innovation Field Chief Technology Officer - Wayne Segar
  • Rick McConnell - Chief Executive Officer

    Rick McConnell, the Chief Executive Officer at Dynatrace, directs the company's overall strategy and operational execution. McConnell guides Dynatrace's mission to simplify cloud complexity and accelerate digital transformation for its global clientele. This leadership role involves steering the company's product development, market expansion, and financial performance. By focusing on innovation in areas like AIOps and full-stack monitoring, McConnell ensures Dynatrace maintains its position as a leader in software intelligence. The Chief Executive Officer's oversight extends to fostering a culture of customer-centricity and driving sustainable growth across all business units. Through strategic decision-making, Rick McConnell ensures the company consistently delivers value and addresses the evolving needs of modern digital environments.
    Rick McConnell

    Jewell Meusel - Chief Operating Officer. Independent Communication Specialist

    Jewell Meusel, the Chief Operating Officer. Independent Communication Specialist at Dynatrace, oversees critical operational functions and communication strategies. Meusel directs the implementation of efficient business processes and ensures clear, consistent messaging across the organization and with external stakeholders. This leadership role involves managing day-to-day operations, optimizing resource utilization, and enhancing internal and external communication channels. By focusing on operational excellence and strategic communication, the Chief Operating Officer. Independent Communication Specialist supports Dynatrace's mission to simplify cloud complexity. Jewell Meusel's contributions are vital for maintaining organizational coherence and driving effective execution of company objectives. The Chief Operating Officer. Independent Communication Specialist ensures smooth operational flow and impactful communication.

    Nabil Nouman - President

    Nabil Nouman, the President at Dynatrace, directs significant aspects of the company's strategic direction and operational oversight. Nouman focuses on driving business growth and ensuring the effective execution of corporate initiatives across various divisions. This leadership position involves overseeing key business units and fostering cross-functional collaboration to achieve Dynatrace's mission of simplifying cloud complexity. By championing strategic priorities, the President ensures alignment with market demands and customer needs. Nabil Nouman's leadership is instrumental in advancing Dynatrace's market position and expanding its global reach. The President plays a crucial role in steering the company towards sustained success and innovation in the software intelligence landscape.

    Daniel Zugelder - Chief Revenue Officer

    Daniel Zugelder, the Chief Revenue Officer at Dynatrace, spearheads all revenue-generating activities and sales strategies. Zugelder drives global sales operations, focusing on expanding market share and maximizing customer lifetime value. This executive role involves optimizing the sales funnel, managing partner relationships, and ensuring alignment between sales, marketing, and product teams. By cultivating a high-performance sales culture, the Chief Revenue Officer enhances customer acquisition and retention efforts. Daniel Zugelder's leadership ensures that Dynatrace's software intelligence solutions effectively reach and serve businesses worldwide, contributing directly to the company's financial objectives and market leadership. The Chief Revenue Officer's strategic initiatives are critical for sustained revenue growth and market penetration.
    Daniel Zugelder

    Laura Heisman - Chief Marketing Officer

    Laura Heisman, the Chief Marketing Officer at Dynatrace, architects the company's global marketing strategies and brand positioning. Heisman drives demand generation, product marketing, and corporate communications, ensuring Dynatrace's value proposition resonates with target audiences. This leadership position involves overseeing all marketing initiatives, from digital campaigns to thought leadership content, aimed at accelerating digital transformation for clients. By fostering strong market awareness, the Chief Marketing Officer supports sales efforts and strengthens customer engagement. Laura Heisman's expertise in market dynamics and customer insights is crucial for communicating Dynatrace's advancements in AIOps, full-stack monitoring, and automation. The Chief Marketing Officer's efforts are instrumental in building brand equity and driving market leadership.
    Laura Heisman

    Morella Urbina - Chief of Staff & Director, Customer Services Organization (CSO) Operations

    Morella Urbina, the Chief of Staff & Director, Customer Services Organization (CSO) Operations at Dynatrace, optimizes operational efficiency within customer services. Urbina directs the strategic planning and execution of CSO initiatives, ensuring seamless service delivery and customer satisfaction. This role involves enhancing operational processes, managing resource allocation, and driving continuous improvement across customer support functions. By aligning CSO operations with broader company objectives, the Chief of Staff & Director, Customer Services Organization (CSO) Operations facilitates effective problem-solving and service excellence. Morella Urbina's focus on operational rigor ensures that Dynatrace's customers receive exceptional support, reinforcing the company's commitment to simplifying cloud complexity. The Chief of Staff & Director, Customer Services Organization (CSO) Operations plays a vital part in maintaining high service standards.

    Brian Chandler - Field Chief Technology Officer, Americas, Partners

    Brian Chandler, the Field Chief Technology Officer, Americas, Partners at Dynatrace, drives technology adoption and strategic partnerships across the Americas region. Chandler champions Dynatrace's software intelligence platform, providing technical leadership and architectural guidance to partners and enterprise clients. This executive function involves translating complex technical requirements into actionable solutions, focusing on AIOps, full-stack monitoring, and automation. By fostering strong relationships with technology partners, the Field Chief Technology Officer, Americas, Partners accelerates solution integration and market reach. Brian Chandler's deep technical expertise ensures that Dynatrace's offerings effectively address the evolving challenges of cloud environments. The Field Chief Technology Officer, Americas, Partners is key to expanding the company's technological influence and partner ecosystem.

    Rafi Katanasho - Chief Technology Officer (APAC) & Vice President, Solution Sales

    Rafi Katanasho, the Chief Technology Officer (APAC) & Vice President, Solution Sales at Dynatrace, leads technology strategy and solution sales across the Asia-Pacific region. Katanasho drives the adoption of Dynatrace's software intelligence solutions, focusing on AIOps, digital experience, and infrastructure monitoring within the APAC market. This dual role involves providing deep technical expertise while also spearheading sales initiatives to achieve revenue targets. By understanding regional market nuances, the Chief Technology Officer (APAC) & Vice President, Solution Sales ensures tailored solutions that address specific customer needs. Rafi Katanasho's leadership strengthens Dynatrace's presence in APAC, driving innovation and customer success through advanced technology and strategic sales execution. The Chief Technology Officer (APAC) & Vice President, Solution Sales is pivotal for regional growth.
    Rafi Katanasho

    Russel Wilkinson - Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership

    Russel Wilkinson, the Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership at Dynatrace, architects the technological integration and innovation within the Accenture partnership. Wilkinson drives the strategic alignment of Dynatrace's software intelligence platform with Accenture's extensive service offerings, focusing on delivering comprehensive solutions to joint clients. This executive role involves defining technical roadmaps, fostering collaborative development, and ensuring seamless interoperability between the two organizations' technologies. By enhancing the ecosystem's capabilities, the Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership accelerates the delivery of digital transformation initiatives. Russel Wilkinson's technical vision is crucial for maximizing the value derived from this strategic alliance, driving mutual growth and customer success. The Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership leads technological synergy.

    Wayne Segar - Rvp of & Ai Innovation Field Chief Technology Officer

    Wayne Segar, the Rvp of & Ai Innovation Field Chief Technology Officer at Dynatrace, spearheads the adoption of AI innovation and advanced technology solutions. Segar provides strategic technical leadership, focusing on integrating cutting-edge AI capabilities into Dynatrace's software intelligence platform and client solutions. This executive role involves guiding the development and deployment of AI-driven features that enhance automation, AIOps, and full-stack monitoring. By championing AI innovation, the Rvp of & Ai Innovation Field Chief Technology Officer ensures Dynatrace remains at the forefront of technological advancement. Wayne Segar's expertise is critical for driving efficiency and delivering sophisticated insights to customers navigating complex cloud environments. The Rvp of & Ai Innovation Field Chief Technology Officer accelerates technological progress.

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    Frequently Asked Questions Regarding Dynatrace Top Executives and Leadership Team

    Who leads Dynatrace?
    Dynatrace is led by Rick McConnell (Chief Executive Officer), along with executives such as Jewell Meusel (Chief Operating Officer. Independent Communication Specialist) and Nabil Nouman (President).
    Who is part of Dynatrace’s executive team?
    The executive team of Dynatrace includes leaders such as Rick McConnell (Chief Executive Officer), Jewell Meusel (Chief Operating Officer. Independent Communication Specialist), Nabil Nouman (President) and other senior executives.
    How many executives does Dynatrace have?
    Dynatrace has 10 executives leading key business areas.
    What roles are included in Dynatrace’s leadership team?
    The leadership team of Dynatrace includes roles such as Chief Executive Officer, Chief Operating Officer. Independent Communication Specialist, President, Chief Revenue Officer, Chief Marketing Officer.