Dynatrace Executive and Leadership Team

June, 2026

Leadership Overview

Dynatrace has 10 executives leading key functions including strategy, marketing, revenue, finance, operations, technology, and partnerships.

Driven by innovation, Dynatrace simplifies cloud complexity and accelerates digital transformation through advanced software intelligence, impacting global markets with its comprehensive monitoring and automation solutions.

Leadership Roles at Dynatrace

  • Chief Executive Officer - Rick McConnell
  • Chief Financial Officer - James Benson
  • Chief Operating Officer. Independent Communication Specialist - Jewell Meusel
  • President - Nabil Nouman
  • Chief Marketing Officer - Laura Heisman
  • Chief Revenue Officer - Daniel Zugelder
  • Chief of Staff & Director, Customer Services Organization (CSO) Operations - Morella Urbina
  • Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership - Russel Wilkinson
  • Chief Technology Officer (APAC) & Vice President, Solution Sales - Rafi Katanasho
  • Rvp of & Ai Innovation Field Chief Technology Officer - Wayne Segar
  • Rick McConnell - Chief Executive Officer

    Rick McConnell, the Chief Executive Officer at Dynatrace, directs the company's overarching strategy and global operations. McConnell drives the vision for simplifying cloud complexity and accelerating digital transformation, aligning all business units toward achieving Dynatrace's mission. Overseeing the integration of AIOps, digital experience, and full-stack monitoring solutions, the Chief Executive Officer ensures cohesive product development and market penetration. This leadership role involves fostering innovation and guiding the company's expansion into new technological frontiers. By optimizing resource allocation and strategic partnerships, Rick McConnell directly impacts Dynatrace's market leadership and financial performance, securing sustained growth and operational excellence across all divisions.
    Rick McConnell

    James Benson - Chief Financial Officer

    James Benson, the Chief Financial Officer at Dynatrace, manages the company's financial strategy, planning, and reporting. Benson oversees all fiscal operations, including budgeting, forecasting, and investor relations, ensuring financial health and strategic resource allocation. Directing the finance and accounting departments, the Chief Financial Officer provides critical insights into financial performance and investment opportunities. This leadership position involves safeguarding company assets and driving profitability through disciplined financial management. By optimizing capital structure and managing financial risks, James Benson directly supports Dynatrace's long-term growth objectives and operational efficiency, ensuring compliance and maximizing shareholder value across global markets.
    James Benson

    Jewell Meusel - Chief Operating Officer. Independent Communication Specialist

    Jewell Meusel, the Chief Operating Officer. Independent Communication Specialist at Dynatrace, optimizes operational frameworks and enhances internal communication strategies. Meusel drives efficiency across business operations, ensuring seamless execution of Dynatrace's mission to simplify cloud complexity. Overseeing key operational functions and communication channels, the Chief Operating Officer. Independent Communication Specialist facilitates cross-departmental alignment and fosters a cohesive organizational culture. This role involves implementing best practices to streamline workflows and improve overall business performance. By enhancing operational effectiveness and communication clarity, Jewell Meusel directly supports Dynatrace's strategic goals and contributes to its sustained growth and market leadership.

    Nabil Nouman - President

    Nabil Nouman, the President at Dynatrace, directs significant business operations and strategic initiatives across key market segments. Nouman drives the company's growth agenda, focusing on expanding Dynatrace's influence in simplifying cloud complexity and accelerating digital transformation. Overseeing major divisions and fostering strategic partnerships, the President ensures alignment with the company's core mission and financial objectives. This leadership position involves guiding organizational development and championing innovation across all business units. By executing strategic plans and leading high-impact projects, Nabil Nouman directly contributes to Dynatrace's market expansion and sustained success, reinforcing its position as a leader in software intelligence.

    Laura Heisman - Chief Marketing Officer

    Laura Heisman, the Chief Marketing Officer at Dynatrace, architects the global marketing strategy and brand positioning. Heisman drives demand generation and market awareness for Dynatrace's software intelligence platform, emphasizing its capabilities in AIOps, digital experience, and automation. Overseeing all marketing functions, including digital, content, and product marketing, the Chief Marketing Officer ensures consistent messaging across all channels. This leadership position involves translating complex technological solutions into compelling value propositions for enterprise clients. By cultivating strategic alliances and executing impactful campaigns, Laura Heisman directly enhances Dynatrace's market presence and customer engagement, supporting revenue growth and solidifying the company's reputation as an industry innovator.
    Laura Heisman

    Daniel Zugelder - Chief Revenue Officer

    Daniel Zugelder, the Chief Revenue Officer at Dynatrace, spearheads all revenue-generating activities and sales operations worldwide. Zugelder drives the global sales strategy, focusing on expanding market share and maximizing customer lifetime value through Dynatrace's comprehensive software intelligence solutions. Overseeing direct sales, channel partnerships, and customer success teams, the Chief Revenue Officer ensures seamless execution of go-to-market strategies. This critical role involves fostering a high-performance sales culture and aligning revenue teams with product innovation. By optimizing sales processes and identifying new market opportunities, Daniel Zugelder directly contributes to Dynatrace's sustained financial growth and market leadership, ensuring consistent achievement of revenue targets.
    Daniel Zugelder

    Morella Urbina - Chief of Staff & Director, Customer Services Organization (CSO) Operations

    Morella Urbina, the Chief of Staff & Director, Customer Services Organization (CSO) Operations at Dynatrace, enhances operational efficiency and strategic execution across customer-facing functions. Urbina streamlines processes within the Customer Services Organization, ensuring seamless delivery of Dynatrace's software intelligence solutions and maximizing customer satisfaction. Overseeing operational initiatives and cross-functional collaboration, the Chief of Staff & Director, Customer Services Organization (CSO) Operations supports the executive team in achieving strategic objectives. This role involves driving operational excellence and implementing best practices to optimize service delivery. By improving internal workflows and fostering strong team dynamics, Morella Urbina directly contributes to Dynatrace's commitment to exceptional customer support and service quality.

    Russel Wilkinson - Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership

    Russel Wilkinson, the Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership at Dynatrace, architects the technological integration and innovation within the Accenture partnership. Wilkinson drives the development and deployment of joint solutions, ensuring seamless alignment between Dynatrace's software intelligence platform and Accenture's service offerings. Overseeing the technical strategy for this key alliance, the Chief Technology Officer, Accenture-Dynatrace Ecosystem Strategic Partnership focuses on delivering enhanced value to mutual clients. This leadership position involves fostering deep collaboration and driving technological advancements that simplify cloud complexity for enterprise customers. By championing joint innovation and technical excellence, Russel Wilkinson directly strengthens Dynatrace's strategic ecosystem and expands its market reach through this vital partnership.

    Rafi Katanasho - Chief Technology Officer (APAC) & Vice President, Solution Sales

    Rafi Katanasho, the Chief Technology Officer (APAC) & Vice President, Solution Sales at Dynatrace, leads technology strategy and drives solution sales across the Asia-Pacific region. Katanasho champions the adoption of Dynatrace's software intelligence platform, focusing on accelerating digital transformation for businesses throughout APAC. Overseeing technical pre-sales and solution architecture, the Chief Technology Officer (APAC) & Vice President, Solution Sales ensures clients leverage the full capabilities of AIOps, automation, and monitoring solutions. This dual role involves bridging technical expertise with commercial objectives to meet regional market demands. By providing strategic technical guidance and driving sales initiatives, Rafi Katanasho directly expands Dynatrace's footprint and revenue in the critical APAC market.

    Wayne Segar - Rvp of & Ai Innovation Field Chief Technology Officer

    Wayne Segar, the Rvp of & Ai Innovation Field Chief Technology Officer at Dynatrace, drives the strategic application of AI and innovation within field operations. Segar focuses on translating cutting-edge AI advancements into practical solutions that simplify cloud complexity for enterprise clients. Overseeing the technical vision for AI initiatives, the Rvp of & Ai Innovation Field Chief Technology Officer ensures Dynatrace's offerings remain at the forefront of technological progress. This leadership role involves guiding technical teams and collaborating with customers to implement advanced AI-driven monitoring and automation strategies. By championing AI innovation, Wayne Segar directly enhances Dynatrace's competitive edge and accelerates digital transformation for its global customer base.

    Explore Leadership Teams in Business Services

    Frequently Asked Questions Regarding Dynatrace Top Executives and Leadership Team

    Who leads Dynatrace?
    Dynatrace is led by Rick McConnell (Chief Executive Officer), along with executives such as James Benson (Chief Financial Officer) and Jewell Meusel (Chief Operating Officer. Independent Communication Specialist).
    Who is part of Dynatrace’s executive team?
    The executive team of Dynatrace includes leaders such as Rick McConnell (Chief Executive Officer), James Benson (Chief Financial Officer), Jewell Meusel (Chief Operating Officer. Independent Communication Specialist) and other senior executives.
    How many executives does Dynatrace have?
    Dynatrace has 10 executives leading key business areas.
    What roles are included in Dynatrace’s leadership team?
    The leadership team of Dynatrace includes roles such as Chief Executive Officer, Chief Financial Officer, Chief Operating Officer. Independent Communication Specialist, President, Chief Marketing Officer.