Douglas Elliman Executive and Leadership Team

September, 2026

Leadership Overview

Douglas Elliman has 10 executives leading key functions including strategy, team management, financial oversight, operational scaling, and marketing development.

Focused on advancing property technology and real estate services, Douglas Elliman delivers comprehensive solutions across development marketing, property management, and escrow services to drive market innovation.

Leadership Roles at Douglas Elliman

  • Chief Executive Officer - Jay Parker
  • Chief Executive Officer - Eklund. Gomes Team - Julia Spillman
  • CEO- Trevor Schneeberger Group - Trevor Schneeberger
  • Douglas Elliman Development Marketing President & Chief Executive Officer - Susan DeFranca
  • Chief Financial Officer - Heather Capriola
  • Chief Operating Officer, The Eklund. Gomes Team - Suzanne Guardino
  • Chief Operating Officer, Long Island Hamptons Fork (North) - Melody Newberry
  • Chief Operating Officer, Adjacent Services - Bryan Cohen
  • Chief of Staff - Areeje Oriol
  • Chief Marketing Officer - Natalie Passerini
  • Jay Parker - Chief Executive Officer

    Jay Parker, the Chief Executive Officer at Douglas Elliman, directs the overarching corporate strategy and expansion of real estate service offerings. Overseeing the integration of disruptive PropTech solutions, the Chief Executive Officer ensures the firm maintains a competitive edge in high-growth markets. This leadership role involves constant collaboration with the Board to refine investment priorities and operational efficiency. By aligning internal resources with evolving industry demands, Jay Parker secures long-term value for stakeholders. The Chief Executive Officer monitors regional performance metrics to optimize service delivery across the national footprint. Through rigorous oversight of development marketing and property management divisions, the Chief Executive Officer fosters a culture of excellence. Parker drives the firm toward sustainable growth by leveraging advanced technology to streamline complex settlement and escrow processes, ultimately reinforcing the market position of the organization as a leader in modern real estate services.
    Jay Parker

    Julia Spillman - Chief Executive Officer - Eklund. Gomes Team

    Julia Spillman, the Chief Executive Officer - Eklund. Gomes Team at Douglas Elliman, manages the high-performance operations of this specialized brokerage unit. Directing the daily activities of the team, the Chief Executive Officer - Eklund. Gomes Team ensures seamless execution of luxury property transactions and client relations. This role requires constant coordination with internal departments to support complex sales cycles and marketing initiatives. By optimizing team workflows, Julia Spillman enhances the overall productivity and service quality provided to high-net-worth clients. The Chief Executive Officer - Eklund. Gomes Team monitors market trends to adjust sales strategies in real-time, ensuring consistent revenue growth. Spillman maintains rigorous standards for professional conduct and service delivery, which directly impacts the reputation of the broader organization. Through strategic resource allocation, the Chief Executive Officer - Eklund. Gomes Team sustains the competitive advantage of the team within the luxury real estate sector.
    Julia Spillman

    Trevor Schneeberger - CEO- Trevor Schneeberger Group

    Trevor Schneeberger, the CEO- Trevor Schneeberger Group at Douglas Elliman, directs the strategic vision and sales performance of this specialized real estate group. Overseeing the acquisition and management of luxury listings, the CEO- Trevor Schneeberger Group ensures that the team delivers exceptional results for clients. This role involves cultivating relationships with developers and investors to expand the market reach of the group. By leveraging the resources of the firm, Trevor Schneeberger enhances the service capabilities of the team in key regions. The CEO- Trevor Schneeberger Group monitors market trends to identify new opportunities for growth and service innovation. Through effective leadership, the CEO- Trevor Schneeberger Group fosters a culture of high performance and client-centric service. Schneeberger drives the group toward achieving ambitious sales targets, ensuring that the team remains a top performer within the broader organization. This leadership role remains essential for maintaining the reputation of the group.
    Trevor Schneeberger

    Susan DeFranca - Douglas Elliman Development Marketing President & Chief Executive Officer

    Susan DeFranca, the Douglas Elliman Development Marketing President & Chief Executive Officer at Douglas Elliman, directs the strategy and execution of large-scale development marketing projects. Overseeing the entire lifecycle of new development sales, the Douglas Elliman Development Marketing President & Chief Executive Officer ensures that the firm provides comprehensive support to developers from inception to completion. This role involves collaborating with architects, designers, and investors to position properties effectively in the market. By leveraging deep industry expertise, Susan DeFranca drives the success of high-profile projects across major urban centers. The Douglas Elliman Development Marketing President & Chief Executive Officer monitors market demand to guide pricing and marketing strategies. Through effective leadership, the Douglas Elliman Development Marketing President & Chief Executive Officer maintains the reputation of the firm as a premier partner for developers. DeFranca manages the development marketing division, ensuring that the team delivers exceptional results and maximizes value for all stakeholders.
    Susan DeFranca

    Heather Capriola - Chief Financial Officer

    Heather Capriola, the Chief Financial Officer at Douglas Elliman, manages the fiscal health and capital allocation strategies of the firm. Overseeing financial reporting, budgeting, and investment analysis, the Chief Financial Officer ensures the organization maintains robust liquidity to support PropTech acquisitions and service expansion. This leadership role involves close collaboration with the executive team to evaluate the financial viability of new development marketing projects. By implementing stringent internal controls, Heather Capriola mitigates risk while maximizing operational efficiency across all business units. The Chief Financial Officer monitors economic indicators to guide long-term financial planning and capital structure decisions. Through precise management of settlement and escrow financial workflows, the Chief Financial Officer supports the stability of the entire service ecosystem. Capriola drives fiscal discipline, ensuring that every investment aligns with the core mission of the company to provide superior real estate services in competitive markets.

    Suzanne Guardino - Chief Operating Officer, The Eklund. Gomes Team

    Suzanne Guardino, the Chief Operating Officer, The Eklund. Gomes Team at Douglas Elliman, manages the internal infrastructure and operational efficiency of this high-volume brokerage team. Overseeing daily business processes, the Chief Operating Officer, The Eklund. Gomes Team ensures that all administrative and support functions align with the sales objectives of the group. This role involves optimizing the use of technology to streamline transaction management and client service delivery. By implementing scalable operational frameworks, Suzanne Guardino supports the growth of the team in diverse markets. The Chief Operating Officer, The Eklund. Gomes Team coordinates with other departments to ensure seamless service delivery for luxury real estate clients. Through rigorous process improvement, the Chief Operating Officer, The Eklund. Gomes Team enhances the overall productivity of the staff. Guardino maintains a focus on operational excellence, ensuring that the team remains agile and responsive to the needs of the market.

    Melody Newberry - Chief Operating Officer, Long Island Hamptons Fork (North)

    Melody Newberry, the Chief Operating Officer, Long Island Hamptons Fork (North) at Douglas Elliman, manages the operational activities and service delivery for this specific regional market. Overseeing the day-to-day functions of the brokerage offices, the Chief Operating Officer, Long Island Hamptons Fork (North) ensures that all agents have the support necessary to succeed. This role involves coordinating with corporate leadership to implement company-wide initiatives at the local level. By optimizing office workflows and resource allocation, Melody Newberry enhances the efficiency of the regional team. The Chief Operating Officer, Long Island Hamptons Fork (North) monitors local market conditions to adjust operational strategies as needed. Through effective management of local staff, the Chief Operating Officer, Long Island Hamptons Fork (North) supports the growth of the firm in this key geographic area. Newberry drives operational excellence, ensuring that the regional team provides superior service to clients in the Hamptons and surrounding areas.

    Bryan Cohen - Chief Operating Officer, Adjacent Services

    Bryan Cohen, the Chief Operating Officer, Adjacent Services at Douglas Elliman, manages the operational integration of non-brokerage business lines, including settlement and escrow services. Overseeing the performance of these critical support functions, the Chief Operating Officer, Adjacent Services ensures that all processes meet the highest standards of compliance and efficiency. This role involves collaborating with the executive team to expand the service portfolio and enhance the value proposition of the firm. By streamlining the interaction between brokerage and settlement services, Bryan Cohen improves the overall client experience. The Chief Operating Officer, Adjacent Services monitors operational metrics to identify areas for improvement and innovation. Through the implementation of advanced technology, the Chief Operating Officer, Adjacent Services drives efficiency in the escrow and settlement divisions. Cohen maintains a focus on operational scalability, ensuring that these services support the growth of the company across all markets.

    Areeje Oriol - Chief of Staff

    Areeje Oriol, the Chief of Staff at Douglas Elliman, coordinates strategic initiatives and facilitates communication across the executive leadership team. Overseeing the execution of corporate priorities, the Chief of Staff ensures alignment between departmental goals and the broader mission of the firm. This role involves managing complex projects that span property management, development marketing, and PropTech integration. By streamlining decision-making processes, Areeje Oriol enhances the agility of the organization in responding to market shifts. The Chief of Staff acts as a primary liaison for the Board, ensuring transparency and efficient information flow. Through meticulous oversight of operational workflows, the Chief of Staff supports the Chief Executive Officer in driving organizational performance. Oriol maintains a focus on cross-functional collaboration, ensuring that all teams work in harmony to deliver high-quality real estate services. This leadership position remains vital for maintaining the operational rhythm of the company.

    Natalie Passerini - Chief Marketing Officer

    Natalie Passerini, the Chief Marketing Officer at Douglas Elliman, architects the brand strategy and digital presence for the firm. Overseeing global marketing campaigns, the Chief Marketing Officer ensures that the value proposition of the company reaches target audiences effectively. This role involves integrating advanced PropTech tools into marketing workflows to enhance client engagement and lead generation. By analyzing market data, Natalie Passerini refines messaging to support development marketing and property management services. The Chief Marketing Officer collaborates with regional leaders to tailor promotional efforts to specific market nuances. Through the implementation of innovative digital platforms, the Chief Marketing Officer drives brand awareness and strengthens the market position of the organization. Passerini manages the creative direction of the firm, ensuring consistency across all channels. This leadership role directly impacts the ability of the company to attract and retain clients in a highly competitive real estate landscape.
    Natalie Passerini

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    Frequently Asked Questions Regarding Douglas Elliman Top Executives and Leadership Team

    Who leads Douglas Elliman?
    Douglas Elliman is led by Jay Parker (Chief Executive Officer), along with executives such as Julia Spillman (Chief Executive Officer - Eklund. Gomes Team) and Trevor Schneeberger (CEO- Trevor Schneeberger Group).
    Who is part of Douglas Elliman’s executive team?
    The executive team of Douglas Elliman includes leaders such as Jay Parker (Chief Executive Officer), Julia Spillman (Chief Executive Officer - Eklund. Gomes Team), Trevor Schneeberger (CEO- Trevor Schneeberger Group) and other senior executives.
    How many executives does Douglas Elliman have?
    Douglas Elliman has 10 executives leading key business areas.
    What roles are included in Douglas Elliman’s leadership team?
    The leadership team of Douglas Elliman includes roles such as Chief Executive Officer, Chief Executive Officer - Eklund. Gomes Team, CEO- Trevor Schneeberger Group, Douglas Elliman Development Marketing President & Chief Executive Officer, Chief Financial Officer.