DispatchHealth Executive and Leadership Team

May, 2026

Leadership Overview

DispatchHealth has 6 executives leading key functions including strategy, technology, operations, people, and medical affairs.

Driven by innovation, DispatchHealth delivers on-demand healthcare directly to patients' homes, offices, or any location, ensuring accessible medical care through a skilled team that arrives within hours of a call, click, or app request.

Leadership Roles at DispatchHealth

  • Chief Executive Officer - Richard Rakowski
  • Chief Operating Officer - Erin Bartley
  • Chief Technology Officer - Kyle Seiter
  • Chief of Staff To Chief Information and Technology Officer - Megan Lacy
  • Chief People Officer - James Hedges
  • Chief Medical Officer - Pippa Schulman
  • Richard Rakowski - Chief Executive Officer

    Richard Rakowski, the Chief Executive Officer at DispatchHealth, directs the company's overarching strategy and market expansion. Rakowski guides the organization's mission to deliver on-demand healthcare services directly to patients' homes or other locations. This leadership involves setting the strategic vision for how DispatchHealth integrates technology and medical expertise to provide immediate care. Overseeing all major business initiatives, Richard Rakowski ensures alignment with the company's goal of making healthcare more accessible and convenient. The Chief Executive Officer's role focuses on driving growth, fostering innovation, and solidifying DispatchHealth's position as a leader in in-home medical services. This executive's decisions shape the company's operational framework and its commitment to patient-centered care across all service areas.

    Erin Bartley - Chief Operating Officer

    Erin Bartley, the Chief Operating Officer at DispatchHealth, manages the day-to-day operational execution of the company's in-home healthcare services. Bartley oversees the logistics of deploying skilled medical teams to patient locations, ensuring timely and efficient service delivery across all operating regions. This leadership position involves optimizing workflows, resource allocation, and quality control for medical operations. The Chief Operating Officer drives operational excellence, focusing on enhancing the patient experience and ensuring the effectiveness of care provided. Erin Bartley's responsibilities include managing the network of medical professionals and ensuring compliance with healthcare regulations. This executive's strategic oversight guarantees that DispatchHealth can scale its services effectively while maintaining high standards of care and operational reliability.
    Erin Bartley

    Kyle Seiter - Chief Technology Officer

    Kyle Seiter, the Chief Technology Officer at DispatchHealth, architects the technological infrastructure that supports the company's on-demand healthcare delivery model. Seiter oversees the development and implementation of all digital platforms, including the app and web interfaces, that enable patients to request services. This leadership role involves driving innovation in health tech to enhance patient experience and operational efficiency. The Chief Technology Officer ensures the security and scalability of systems managing patient data and medical team dispatch. By leveraging cutting-edge technology, Kyle Seiter enables DispatchHealth to respond rapidly to patient needs, ensuring a seamless connection between patients and medical professionals. This executive's focus is on building robust, user-friendly technology solutions that underpin the company's core service offering.

    Megan Lacy - Chief of Staff To Chief Information and Technology Officer

    Megan Lacy, the Chief of Staff To Chief Information and Technology Officer at DispatchHealth, provides strategic support and operational coordination for the technology division. Lacy facilitates communication and alignment between the Chief Technology Officer and other key stakeholders, ensuring technology initiatives progress efficiently. This role involves managing critical projects, driving cross-functional collaboration, and enhancing the effectiveness of technology leadership. The Chief of Staff To Chief Information and Technology Officer supports the strategic planning and execution of technology roadmaps, directly impacting service delivery and innovation. Megan Lacy's contributions are vital in translating technological vision into tangible operational outcomes, ensuring that the company's digital infrastructure effectively supports its mission of on-demand healthcare.

    James Hedges - Chief People Officer

    James Hedges, the Chief People Officer at DispatchHealth, leads all human capital strategies, focusing on talent acquisition, development, and retention for the company's expanding workforce. Hedges oversees the cultivation of a strong organizational culture that supports DispatchHealth's mission of delivering exceptional patient care. This executive role involves developing programs that attract, engage, and retain skilled medical professionals and support staff. The Chief People Officer ensures that employee policies and practices align with the company's values and strategic objectives. James Hedges's leadership is critical in building a high-performing team capable of meeting the demands of on-demand healthcare delivery. This focus on people ensures the operational capacity and quality of service DispatchHealth provides to its patients.

    Pippa Schulman - Chief Medical Officer

    Pippa Schulman, the Chief Medical Officer at DispatchHealth, directs the clinical strategy and ensures the highest standards of medical care across all services. Schulman oversees the clinical protocols, quality assurance, and medical integrity of the on-demand healthcare provided to patients in their homes. This leadership role involves guiding the medical team, setting clinical best practices, and ensuring compliance with healthcare regulations. The Chief Medical Officer is responsible for the clinical effectiveness and safety of DispatchHealth's operations. Pippa Schulman's expertise ensures that patients receive appropriate, high-quality medical attention, reinforcing the company's commitment to accessible and reliable healthcare. This executive's focus is on maintaining clinical excellence and advancing the scope of in-home medical services.

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    Frequently Asked Questions Regarding DispatchHealth Top Executives and Leadership Team

    Who leads DispatchHealth?
    DispatchHealth is led by Richard Rakowski (Chief Executive Officer), along with executives such as Erin Bartley (Chief Operating Officer) and Kyle Seiter (Chief Technology Officer).
    Who is part of DispatchHealth’s executive team?
    The executive team of DispatchHealth includes leaders such as Richard Rakowski (Chief Executive Officer), Erin Bartley (Chief Operating Officer), Kyle Seiter (Chief Technology Officer) and other senior executives.
    How many executives does DispatchHealth have?
    DispatchHealth has 6 executives leading key business areas.
    What roles are included in DispatchHealth’s leadership team?
    The leadership team of DispatchHealth includes roles such as Chief Executive Officer, Chief Operating Officer, Chief Technology Officer, Chief of Staff To Chief Information and Technology Officer, Chief People Officer.