DispatchHealth Executive and Leadership Team

Erin Bartley, the Chief Executive Officer at DispatchHealth, drives the overarching vision and strategic direction of the organization. Overseeing the integration of hospital-quality care into home environments, the Chief Executive Officer ensures that the company remains a leader in the health services sector. This leadership role involves fostering partnerships with major health systems to expand the reach of on-demand medical services nationwide. By championing innovation in clinical delivery, Erin Bartley directly impacts the ability of patients to avoid unnecessary emergency room visits. Furthermore, the Chief Executive Officer coordinates with the board to define long-term growth objectives and operational priorities. Through consistent focus on quality and accessibility, Bartley maintains the commitment of the company to transforming patient care, ensuring that the business model remains both effective and scalable across the entire United States.

Brian Ko, the Chief Financial Officer at DispatchHealth, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures that resources support the expansion of at-home complex care models across diverse regional markets. This leadership role involves managing investor relations and optimizing the cost structure of the on-demand clinical workforce. By analyzing revenue streams from health system partnerships, Brian Ko directly impacts the long-term sustainability of the company. Furthermore, the Chief Financial Officer collaborates with the executive team to evaluate new market opportunities, ensuring that financial growth aligns with the core mission of providing accessible medical care. Through rigorous oversight of budgetary performance, Ko secures the necessary capital to scale operations, ultimately strengthening the market position of the company within the competitive health services landscape.

Megan Lacy, the Chief of Staff To CITO at DispatchHealth, manages the operational workflows and strategic initiatives within the technology and information office. Overseeing the alignment of technical projects with broader company goals, the Chief of Staff To CITO ensures that digital infrastructure supports the delivery of complex care at home. This leadership role involves facilitating communication between technical teams and executive leadership to streamline decision-making processes. By optimizing internal systems, Megan Lacy directly impacts the efficiency of the clinical workforce and the managed network of specialty providers. Furthermore, the Chief of Staff To CITO monitors the progress of key technology deployments that enable same-day medical care. Through meticulous coordination of cross-functional efforts, Lacy supports the technical foundation of the company, ensuring that all digital tools remain robust and capable of meeting the demands of a nationwide patient base.

Pippa Shulman, the Chief Medical Officer at DispatchHealth, directs the clinical standards and quality assurance protocols for all at-home medical services. Overseeing the training and performance of the on-demand clinical workforce, the Chief Medical Officer ensures that every patient receives hospital-quality care. This leadership role involves developing evidence-based treatment pathways that allow for the safe management of complex conditions outside of traditional facilities. By supervising the managed network of specialty providers, Pippa Shulman directly impacts the clinical outcomes and safety metrics of the organization. Furthermore, the Chief Medical Officer collaborates with health systems to integrate these specialized services into existing care networks. Through constant evaluation of medical practices, Shulman maintains the highest standards of patient safety, ensuring that the company continues to provide reliable and effective medical interventions across all operational regions.

William (Bill) Kramer, the Chief Legal Officer at DispatchHealth, manages all regulatory compliance and legal risk mitigation strategies. Overseeing the complex legal landscape of at-home medical care, the Chief Legal Officer ensures that the company adheres to all state and federal health regulations. This leadership role involves negotiating contracts with health systems and specialty providers to facilitate seamless care delivery. By providing guidance on corporate governance and policy development, William (Bill) Kramer directly impacts the operational integrity of the organization. Furthermore, the Chief Legal Officer addresses potential liabilities associated with the expansion of clinical services into new geographic territories. Through proactive management of legal affairs, Kramer protects the interests of the company, ensuring that all business activities remain compliant while supporting the mission of providing accessible, high-quality medical care to patients nationwide.