Customertimes Executive and Leadership Team

July, 2026

Leadership Overview

Customertimes has 4 executives leading key functions including strategy, technology, operations, and marketing.

Driven by a commitment to client success, Customertimes extends the capabilities of US-based companies through expert offshore consulting and system integration, fostering innovation and efficiency across global markets.

Leadership Roles at Customertimes

  • Chief Executive Officer - Dimitri Sidney
  • Chief Operating Officer - Harsha Kumara
  • Chief Technology Officer - Alexander Lavrov
  • Chief Marketing Officer - Rafael Moiseev
  • Dimitri Sidney - Chief Executive Officer

    Dimitri Sidney, the Chief Executive Officer at Customertimes, directs the overarching strategy and business development initiatives. Sidney guides the company's expansion, focusing on strengthening partnerships and extending the reach of US-based companies with senior offshore consultants. This leadership role involves shaping the firm's market position and ensuring alignment with client objectives. Sidney's strategic vision drives the integration of Customertimes' services, particularly in cloud consulting and system integration, across its New York, Paris, and Eastern European operations. The Chief Executive Officer's focus remains on cultivating a high-performance culture that supports the delivery of exceptional team extensions and senior offshore developer talent. Dimitri Sidney ensures the company consistently meets evolving market demands and client expectations through proactive leadership and a deep understanding of the technology consulting landscape.

    Harsha Kumara - Chief Operating Officer

    Harsha Kumara, the Chief Operating Officer at Customertimes, manages the day-to-day operational execution and service delivery. Kumara ensures the efficient deployment of senior offshore consultants and developers, optimizing processes to support US-based companies and partners. This leadership function involves overseeing the operational infrastructure across Customertimes' global locations, including Manhattan, Paris, and Eastern Europe, to facilitate seamless team extensions. The Chief Operating Officer's focus is on enhancing productivity, maintaining quality standards, and driving operational excellence throughout the organization. Harsha Kumara plays a critical part in scaling the company's service delivery capabilities and ensuring that client projects are completed on time and within scope. Kumara's operational oversight guarantees the reliability and effectiveness of Customertimes' consulting and system integration services, directly impacting client satisfaction and retention.

    Alexander Lavrov - Chief Technology Officer

    Alexander Lavrov, the Chief Technology Officer at Customertimes, architects the technological vision and innovation pipeline. Lavrov oversees the development and implementation of advanced cloud solutions and system integration strategies, directly supporting the company's mission to extend teams for US-based clients. This involves managing the technical teams responsible for delivering complex projects and ensuring the highest standards of offshore consulting expertise. The Chief Technology Officer's responsibilities include evaluating emerging technologies and driving their adoption to enhance service offerings and operational efficiency. Alexander Lavrov ensures that Customertimes remains at the forefront of technological advancements, providing clients with cutting-edge solutions and robust development capabilities. Lavrov's leadership guarantees the seamless integration of technical talent and the successful execution of client-specific technology roadmaps, reinforcing the company's reputation for technical excellence.
    Alexander Lavrov

    Rafael Moiseev - Chief Marketing Officer

    Rafael Moiseev, the Chief Marketing Officer at Customertimes, spearheads the company's market presence and client acquisition strategies. Moiseev directs initiatives to communicate the value proposition of Customertimes' cloud consulting and system integration services, particularly focusing on extending teams for US-based companies with experienced offshore talent. This involves developing targeted campaigns that highlight the company's expertise in providing senior offshore consultants and developers. The Chief Marketing Officer's role encompasses brand management, lead generation, and market analysis to identify growth opportunities. Rafael Moiseev ensures that Customertimes' marketing efforts effectively reach and resonate with its target audience, driving business development and reinforcing the company's position as a leading provider of team extension services. Moiseev's strategic marketing leadership supports the company's expansion across its international offices.

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    Frequently Asked Questions Regarding Customertimes Top Executives and Leadership Team

    Who leads Customertimes?
    Customertimes is led by Dimitri Sidney (Chief Executive Officer), along with executives such as Harsha Kumara (Chief Operating Officer) and Alexander Lavrov (Chief Technology Officer).
    Who is part of Customertimes’s executive team?
    The executive team of Customertimes includes leaders such as Dimitri Sidney (Chief Executive Officer), Harsha Kumara (Chief Operating Officer), Alexander Lavrov (Chief Technology Officer) and other senior executives.
    How many executives does Customertimes have?
    Customertimes has 4 executives leading key business areas.
    What roles are included in Customertimes’s leadership team?
    The leadership team of Customertimes includes roles such as Chief Executive Officer, Chief Operating Officer, Chief Technology Officer, Chief Marketing Officer.