Customers Bank Executive and Leadership Team

Mark McCollom, the Executive VP & Chief Financial Officer at Customers Bank, manages the financial health and capital allocation strategies of the institution. Overseeing fiscal planning, the Executive VP & Chief Financial Officer ensures the bank maintains a robust balance sheet to support commercial and consumer lending activities. This leadership role involves directing investor relations and regulatory financial reporting to uphold transparency. By optimizing capital structures, Mark McCollom directly impacts the long-term stability and growth potential of the bank. The Executive VP & Chief Financial Officer coordinates with the board to evaluate market risks and identify opportunities for expansion within the digital banking sector. Through disciplined financial management, McCollom secures the resources necessary for the bank to provide competitive financing solutions to entrepreneurs nationwide, ultimately strengthening the market position of the institution within the highly regulated financial services industry.

Joseph Sigle, the Regional President at Customers Bank, directs regional business development and client acquisition strategies. Overseeing market-specific operations, the Regional President ensures the delivery of high-touch banking services to local entrepreneurs and small businesses. This leadership role involves building deep relationships with commercial clients to facilitate business loans and real estate financing. By fostering local market growth, Joseph Sigle directly contributes to the national footprint of the bank. The Regional President coordinates with corporate leadership to implement digital-first banking initiatives that meet the specific needs of regional customers. Through active engagement with community stakeholders, Sigle drives the expansion of the bank's specialty banking services. The Regional President maintains a focus on operational excellence and customer satisfaction, ensuring that the unique relationship-driven model remains effective in supporting the diverse financial requirements of businesses across the assigned operational territory.

Timothy Romig, the Market President Pennsylvana and Jersey at Customers Bank, directs commercial banking activities across the Pennsylvania and New Jersey corridors. Overseeing regional loan portfolios, the Market President Pennsylvana and Jersey ensures the bank provides tailored commercial real estate and business financing solutions. This leadership role involves managing client relationships to drive growth in the mid-sized business segment. By leveraging local market expertise, Timothy Romig directly supports the bank's mission of providing high-touch service alongside digital capabilities. The Market President Pennsylvana and Jersey coordinates with internal teams to streamline the delivery of cash management products to regional clients. Through strategic oversight of market operations, Romig enhances the competitive standing of the bank within these key geographic areas. The Market President Pennsylvana and Jersey remains dedicated to fostering long-term partnerships with entrepreneurs, ensuring the bank effectively addresses the complex financial needs of the regional business community.

Robert Fraioli, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking at Customers Bank, directs operational workflows across the commercial lending division. Managing complex specialty banking portfolios, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking ensures seamless execution of business loan strategies. This leadership role involves coordinating cross-functional teams to optimize cash management services for mid-sized enterprises. By streamlining internal processes, Robert Fraioli directly enhances the efficiency of the bank's commercial real estate financing initiatives. The Senior Vice President and Chief of Staff of Corporate and Specialty Banking maintains rigorous oversight of departmental performance metrics to support national growth objectives. Through constant collaboration with other executive leaders, Fraioli drives the strategic alignment of specialty banking products with the evolving needs of the diverse client base, ensuring consistent delivery of high-touch financial solutions across the entire organization.

Hiroshi Abe, the SeniorVice President, ExternalReporting at Customers Bank, directs the preparation and filing of all regulatory and public financial disclosures. Overseeing the integrity of financial data, the SeniorVice President, ExternalReporting ensures compliance with national banking standards and reporting requirements. This leadership role involves collaborating with the finance department to translate complex banking activities into accurate external reports. By maintaining rigorous reporting protocols, Hiroshi Abe directly supports the transparency and credibility of the institution. The SeniorVice President, ExternalReporting coordinates with auditors and regulatory bodies to facilitate smooth examination processes. Through meticulous attention to detail, Abe drives the accuracy of financial communications provided to shareholders and the public. The SeniorVice President, ExternalReporting plays a vital role in the governance framework, ensuring that all financial reporting reflects the true performance of the bank's commercial, consumer, and specialty banking operations across the entire national market.