Customers Bank Executive and Leadership Team

Mark McCollom, the Executive VP & Chief Financial Officer at Customers Bank, directs the institution's financial strategy, planning, and management. McCollom oversees all fiscal operations, including budgeting, financial reporting, capital management, and investor relations, ensuring the bank's financial health and stability. This critical role supports the delivery of diverse financial services, from commercial real estate financing to personal banking products, by maintaining a robust financial foundation. By guiding financial decisions, Mark McCollom enables Customers Bank to invest in digital transformation and expand its reach to entrepreneurs, businesses, and consumers across the nation. The financial stewardship provided by McCollom is fundamental to the bank's ability to execute its growth strategies and uphold its commitment to a relationship-driven, digitally enabled banking model.

Stephen Wyremski, the Chief Operating Officer & Executive Vice President at Customers Bank, oversees the bank's day-to-day operations and drives operational excellence across all business units. Wyremski is responsible for implementing strategic objectives, enhancing operational efficiency, and managing the bank's technological infrastructure to support its digital-first capabilities. This executive role involves optimizing processes for commercial, consumer, and specialty banking services, ensuring seamless delivery of solutions like business loans and digital banking. By focusing on scalable operations and risk management, Stephen Wyremski ensures the bank can effectively serve entrepreneurs, small-to-mid-sized businesses, and consumers nationwide. The leadership of Wyremski is critical in maintaining the bank's high-touch, relationship-driven model while leveraging advanced technology to meet evolving client needs and market demands.

Timothy Romig, the Market President Pennsylvana and Jersey at Customers Bank, leads regional operations and business development within Pennsylvania and New Jersey. Romig drives market strategy, cultivates key client relationships, and ensures the effective delivery of the bank's comprehensive suite of services, including commercial loans and digital banking solutions. This leadership position is instrumental in expanding the bank's footprint and reinforcing its high-touch, relationship-driven model in these key markets. By focusing on local economic needs and client opportunities, Timothy Romig supports entrepreneurs, small-to-mid-sized businesses, and consumers in achieving their financial goals. The market expertise and client-centric approach of Romig are essential for Customers Bank's continued success and its commitment to personalized financial support.

Glenn Hedde, the President, Customers Bank Warehouse Lending at Customers Bank, directs the strategic growth and operational management of the bank's warehouse lending division. Hedde oversees the provision of specialized financial solutions to support mortgage lenders, ensuring they have the necessary capital to fund their operations effectively. This leadership role is critical in managing risk, optimizing credit facilities, and fostering strong partnerships within the mortgage industry. By driving innovation and efficiency in warehouse lending, Glenn Hedde contributes significantly to the bank's specialty banking services and its overall financial performance. The expertise of Hedde in this niche market segment reinforces Customers Bank's commitment to providing tailored financial solutions to a diverse client base nationwide.

Joseph Sigle, the Regional President at Customers Bank, spearheads regional growth initiatives and client relationship management across designated geographic areas. Sigle is responsible for executing the bank's strategic vision at a local level, ensuring the seamless delivery of commercial, consumer, and specialty banking services. This role emphasizes a high-touch, relationship-driven approach, fostering deep connections with entrepreneurs, small-to-mid-sized businesses, and consumers. By understanding regional market dynamics, Joseph Sigle drives business development and enhances the bank's presence, supporting clients with solutions such as business loans and digital banking. The leadership of Sigle is vital in translating the bank's nationwide capabilities into localized, impactful financial support, reinforcing Customers Bank's commitment to personalized service.

Robert Fraioli, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking at Customers Bank, directs strategic initiatives and operational alignment across the bank's core corporate and specialty banking divisions. Fraioli ensures seamless execution of business plans, fostering collaboration between departments to enhance service delivery and client engagement. This leadership position involves optimizing workflows and resource allocation to support the bank's mission of providing comprehensive financial solutions. By driving efficiency and strategic focus, Robert Fraioli contributes directly to the bank's growth objectives and its commitment to a relationship-driven model combined with digital capabilities. The role demands a deep understanding of financial services operations and a proactive approach to problem-solving, ensuring that all banking services, from business loans to cash management, meet high standards of quality and responsiveness.

Laura Capossela, the Senior Vice President, Chief Marketing Officer at Customers Bank, leads all marketing and brand strategy initiatives to enhance market presence and client acquisition. Capossela develops and executes integrated marketing campaigns that highlight the bank's comprehensive offerings, including commercial, consumer, and specialty banking services. This role is pivotal in communicating the bank's unique value proposition: a blend of high-touch, relationship-driven service and cutting-edge digital capabilities. By understanding market dynamics and consumer behavior, Laura Capossela drives initiatives to attract and retain entrepreneurs, small-to-mid-sized businesses, and individual consumers. The marketing efforts orchestrated by Capossela are essential for building brand loyalty and supporting the bank's nationwide growth objectives, ensuring Customers Bank remains a preferred financial partner.

Hiroshi Abe, the SeniorVice President, ExternalReporting at Customers Bank, manages the accuracy and timeliness of all external financial disclosures and regulatory reporting. Abe ensures compliance with all relevant financial regulations and standards, providing transparent and reliable information to stakeholders, including investors and regulatory bodies. This function is crucial for maintaining the bank's credibility and trust within the financial industry, supporting its operations in commercial, consumer, and specialty banking. By meticulously overseeing external reporting, Hiroshi Abe contributes to the bank's overall financial integrity and its ability to operate effectively in supporting entrepreneurs, businesses, and consumers. The precision and diligence in this role are vital for the bank's continued growth and its commitment to a relationship-driven, digitally enabled approach to financial services.