Customers Bank Executive and Leadership Team

Sam Sidhu, the Chief Executive Officer at Customers Bank, directs the overarching strategic vision and long-term growth trajectory of the institution. Overseeing the integration of digital-first capabilities with traditional relationship-based banking, the Chief Executive Officer ensures the organization maintains a competitive edge in the U.S. financial market. Sam Sidhu drives the expansion of commercial and specialty banking services, aligning internal resources with the evolving needs of small-to-mid-sized businesses. By fostering a culture of innovation, the Chief Executive Officer optimizes operational efficiency across all departments. This leadership role involves constant collaboration with the Board to refine capital allocation and risk management frameworks. Through the implementation of scalable technology platforms, the Chief Executive Officer secures the bank's position as a premier partner for entrepreneurs nationwide. Ultimately, Sidhu maintains the financial health and market reputation of the institution.

Mark McCollom, the Executive VP & Chief Financial Officer at Customers Bank, directs all fiscal planning, financial reporting, and capital management strategies. Overseeing the bank's balance sheet and liquidity position, the Executive VP & Chief Financial Officer ensures robust financial health while supporting the institution's commercial and consumer lending objectives. Mark McCollom manages investor relations and provides critical data-driven insights to the Board regarding market performance. By optimizing capital allocation, the Executive VP & Chief Financial Officer enables the bank to scale its digital-first banking products effectively. This leadership role involves rigorous oversight of financial controls and regulatory compliance to maintain institutional stability. Through the strategic management of assets and liabilities, the Executive VP & Chief Financial Officer drives long-term shareholder value. Ultimately, McCollom secures the financial foundation required for the bank's nationwide expansion efforts.

Timothy Romig, the Market President Pennsylvana and Jersey at Customers Bank, directs regional business development and client relationship management across these key geographic territories. Overseeing the expansion of commercial and personal banking services, the Market President Pennsylvana and Jersey ensures that local entrepreneurs and consumers receive tailored financial solutions. Timothy Romig manages regional teams to drive loan production and deposit growth within the Pennsylvania and New Jersey markets. By fostering deep community connections, the Market President Pennsylvana and Jersey strengthens the bank's high-touch service model. This leadership role involves identifying regional market opportunities and aligning them with the bank's broader digital-first capabilities. Through the effective management of regional operations, the Market President Pennsylvana and Jersey supports the institution's overall growth objectives. Ultimately, Romig enhances the bank's market penetration and brand presence within these critical operational regions.

Joseph Sigle, the Regional President at Customers Bank, directs operational excellence and strategic growth initiatives within assigned geographic territories. Overseeing the delivery of commercial and consumer banking products, the Regional President ensures that regional teams maintain the bank's high-touch, relationship-driven standards. Joseph Sigle manages the execution of business development strategies to capture market share in competitive financial landscapes. By coordinating with corporate leadership, the Regional President aligns regional activities with the bank's nationwide digital-first objectives. This role involves supervising local lending portfolios and ensuring consistent service quality across all regional branches. Through the active cultivation of client relationships, the Regional President drives sustainable revenue growth and operational efficiency. Ultimately, Sigle strengthens the bank's footprint by delivering specialized financial solutions that meet the unique demands of the regional business community.

Jess Palmer, the Director of Professional Practices and Chief of Staff at Customers Bank, manages internal governance standards and coordinates executive-level operational workflows. Overseeing the alignment of professional practices with regulatory requirements, the Director of Professional Practices and Chief of Staff ensures consistent service quality across all banking divisions. Jess Palmer facilitates communication between the C-suite and departmental heads to streamline decision-making processes. By refining internal protocols, the Director of Professional Practices and Chief of Staff supports the bank's commitment to high-touch, relationship-driven service models. This role involves monitoring organizational performance metrics to identify areas for process improvement. Through the rigorous application of industry best practices, the Director of Professional Practices and Chief of Staff mitigates operational risks while enhancing overall productivity. Ultimately, Palmer strengthens the internal infrastructure necessary for sustained institutional growth.

Robert Fraioli, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking at Customers Bank, coordinates the strategic execution of complex commercial lending and specialty finance initiatives. Overseeing the operational alignment of corporate banking teams, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking ensures that business loans and commercial real estate financing meet the specific needs of mid-sized enterprises. Robert Fraioli facilitates cross-departmental collaboration to enhance the delivery of cash management solutions. By refining the execution of specialty banking products, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking drives revenue growth across diverse market segments. This role involves managing high-level projects that support the bank's relationship-driven model. Through the precise coordination of corporate resources, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking optimizes client outcomes. Ultimately, Fraioli advances the bank's competitive standing in the corporate sector.