Customers Bank Executive and Leadership Team

Sam Sidhu, the Chief Executive Officer at Customers Bank, directs the overall strategic vision and long-term growth trajectory of the institution. By prioritizing a high-touch, relationship-driven model, the Chief Executive Officer ensures that commercial and consumer banking services meet the evolving needs of entrepreneurs across the United States. Sam Sidhu oversees the integration of digital-first capabilities into traditional banking frameworks to maintain a competitive edge in the financial sector. This leadership role involves constant collaboration with the Board to refine market positioning and drive operational excellence. Through the implementation of scalable business loan solutions and commercial real estate financing, the Chief Executive Officer fosters sustainable expansion. By maintaining a focus on innovation and client-centric service, the organization achieves consistent performance metrics. Ultimately, the Chief Executive Officer secures the financial health and market reputation of the institution while navigating complex regulatory environments.

Mark McCollom, the Executive VP & Chief Financial Officer at Customers Bank, manages the financial health, capital allocation, and fiscal reporting of the institution. The Executive VP & Chief Financial Officer directs the budgeting process and ensures that the bank maintains a robust balance sheet to support commercial and consumer lending activities. Mark McCollom oversees financial planning and analysis to provide the leadership team with actionable insights regarding market performance and profitability. This role involves managing investor relations and ensuring transparency in all financial disclosures. By optimizing capital structures, the Executive VP & Chief Financial Officer supports the bank's ability to invest in digital-first capabilities and specialty banking services. Through rigorous financial oversight, the institution mitigates risk while pursuing growth opportunities. Ultimately, the Executive VP & Chief Financial Officer ensures the long-term stability and fiscal integrity of the organization while facilitating the execution of the broader corporate strategy.

Joseph Sigle, the Regional President at Customers Bank, leads the execution of commercial and consumer banking strategies within designated geographic territories. The Regional President oversees the delivery of high-touch financial services to entrepreneurs and small-to-mid-sized businesses, ensuring that local market needs receive tailored attention. Joseph Sigle coordinates with corporate leadership to implement digital-first banking solutions that enhance client engagement and operational efficiency. This role involves managing regional teams to drive loan growth and deposit acquisition across the assigned territory. By fostering strong relationships with local business leaders, the Regional President strengthens the bank's presence and market share. Through the application of specialty banking expertise, the Regional President ensures that the institution remains a preferred partner for commercial clients. Ultimately, the Regional President drives regional performance and contributes to the overall success of the bank by maintaining a focus on service excellence and sustainable growth.

Timothy Romig, the Market President Pennsylvana and Jersey at Customers Bank, directs the strategic operations and business development efforts within the Pennsylvania and New Jersey markets. The Market President Pennsylvana and Jersey oversees the expansion of commercial lending and personal banking products to meet the demands of a diverse client base. Timothy Romig manages local teams to ensure that the bank's relationship-driven model remains effective in these key regions. This role involves identifying growth opportunities in commercial real estate and business financing to support the bank's national objectives. By integrating digital-first capabilities with local market expertise, the Market President Pennsylvana and Jersey enhances the overall client experience. Through consistent engagement with the business community, the institution builds lasting partnerships and drives regional revenue. Ultimately, the Market President Pennsylvana and Jersey ensures that the bank maintains a competitive advantage and achieves its financial targets within these critical geographic areas.

Jess Palmer, the Director of Professional Practices and Chief of Staff at Customers Bank, manages internal governance and organizational alignment across all departments. The Director of Professional Practices and Chief of Staff optimizes operational workflows to ensure that the bank maintains high standards of compliance and service quality. By coordinating between executive leadership and functional teams, Jess Palmer facilitates the execution of strategic initiatives that support the bank's commercial and specialty banking goals. This role involves refining internal processes to enhance efficiency while supporting the digital-first mission of the institution. The Director of Professional Practices and Chief of Staff monitors performance indicators to ensure that organizational objectives remain on track. Through rigorous oversight of professional standards, the institution sustains its reputation for excellence. Ultimately, the Director of Professional Practices and Chief of Staff drives the internal cohesion necessary for the bank to deliver superior financial solutions to a diverse client base.

Robert Fraioli, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking at Customers Bank, oversees the strategic delivery of complex financial products to commercial clients. The Senior Vice President and Chief of Staff of Corporate and Specialty Banking directs the expansion of business loan portfolios and commercial real estate financing initiatives. Robert Fraioli coordinates with regional teams to ensure that specialty banking services align with the specific needs of small-to-mid-sized businesses nationwide. This leadership role involves managing cross-functional projects that integrate cash management solutions into the broader corporate banking strategy. By analyzing market trends and client requirements, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking optimizes the delivery of high-touch financial services. Through effective resource allocation and strategic planning, the institution strengthens its market position. Ultimately, the Senior Vice President and Chief of Staff of Corporate and Specialty Banking drives revenue growth and client retention.