CSG Systems Executive and Leadership Team

July, 2026

Leadership Overview

CSG Systems has 5 executives leading key functions including technology, information services, and team leadership.

Driven by innovation, CSG Systems provides revenue management and digital monetization, customer experience, and payment solutions, impacting the communications industry globally.

Leadership Roles at CSG Systems

  • Regional Chief Technology Officer - Malcolm Crouch
  • Director - Chief Information Officer Services - Gwen Glogowski
  • Team Captain - Brian Kiscoan
  • Team Captain - Terrye Gray
  • Team Captain - Anthony Rawson
  • Malcolm Crouch - Regional Chief Technology Officer

    Malcolm Crouch, the Regional Chief Technology Officer at CSG Systems, directs technology strategy across specific geographic markets. Overseeing the implementation of advanced technological solutions, Crouch ensures alignment with the company's revenue management and digital monetization objectives. This leadership role involves architecting scalable infrastructure to support customer experience platforms and payment solutions for the communications industry. By driving innovation in technology deployment, Malcolm Crouch directly impacts the company's ability to deliver cutting-edge services. Ultimately, Crouch secures technological competitiveness in key regions, supporting CSG Systems' global market presence.

    Gwen Glogowski - Director - Chief Information Officer Services

    Gwen Glogowski, the Director - Chief Information Officer Services at CSG Systems, manages critical information technology functions that underpin the company's operational efficiency. Overseeing the strategic direction of IT services, Glogowski ensures robust support for revenue management, customer experience, and payment solutions. This leadership position involves collaborating with various departments to optimize information systems and data security. By enhancing IT infrastructure and service delivery, Gwen Glogowski directly contributes to the seamless operation of CSG Systems' offerings. Ultimately, Glogowski drives technological excellence within the information services domain, reinforcing the company's commitment to reliable client support.

    Brian Kiscoan - Team Captain

    Brian Kiscoan, the Team Captain at CSG Systems, leads a dedicated group focused on achieving specific project milestones and operational targets. Overseeing the day-to-day activities of the team, Kiscoan ensures efficient execution of tasks related to revenue management and customer experience solutions. This role involves fostering collaboration and driving performance within the team unit. By guiding team efforts, Brian Kiscoan directly supports the successful delivery of CSG Systems' services to the communications industry. Ultimately, Kiscoan's leadership ensures the team's contribution to the company's overall objectives and market impact.

    Terrye Gray - Team Captain

    Terrye Gray, the Team Captain at CSG Systems, directs a specialized unit responsible for key operational functions within the company. Overseeing the team's strategic initiatives, Gray ensures the effective implementation of solutions supporting digital monetization and payment processing. This leadership capacity involves coordinating efforts to meet client demands and project deadlines. By driving team performance and accountability, Terrye Gray directly enhances the operational capabilities of CSG Systems. Ultimately, Gray's guidance ensures the team's critical role in delivering value and maintaining service excellence across all projects.

    Anthony Rawson - Team Captain

    Anthony Rawson, the Team Captain at CSG Systems, spearheads a vital team focused on enhancing customer experience and payment solutions. Overseeing the team's strategic direction, Rawson ensures the successful deployment of initiatives that drive client satisfaction and revenue growth. This leadership role involves managing team resources and fostering a culture of continuous improvement. By guiding the team's efforts, Anthony Rawson directly contributes to the effectiveness of CSG Systems' service delivery. Ultimately, Rawson's leadership ensures the team's pivotal contribution to the company's mission of providing comprehensive digital monetization solutions.

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    Frequently Asked Questions Regarding CSG Systems Top Executives and Leadership Team

    Who leads CSG Systems?
    CSG Systems is led by Malcolm Crouch (Regional Chief Technology Officer), along with executives such as Gwen Glogowski (Director - Chief Information Officer Services) and Brian Kiscoan (Team Captain).
    Who is part of CSG Systems’s executive team?
    The executive team of CSG Systems includes leaders such as Malcolm Crouch (Regional Chief Technology Officer), Gwen Glogowski (Director - Chief Information Officer Services), Brian Kiscoan (Team Captain) and other senior executives.
    How many executives does CSG Systems have?
    CSG Systems has 5 executives leading key business areas.
    What roles are included in CSG Systems’s leadership team?
    The leadership team of CSG Systems includes roles such as Regional Chief Technology Officer, Director - Chief Information Officer Services, Team Captain, Team Captain, Team Captain.