CruiseOne Executive and Leadership Team

July, 2026

Leadership Overview

CruiseOne has 4 executives leading key functions including human resources, ownership, and presidential oversight.

Driven by a commitment to exceptional client experiences, CruiseOne specializes in crafting personalized cruise vacations, leveraging exclusive deals and packages to serve individual travelers and groups with unparalleled expertise in the travel industry.

Leadership Roles at CruiseOne

  • Owner and President - Kimber Johnson
  • Owner President - JoEllen Shatz
  • President - James Pollin
  • Chief Human Resources Officer - Nilka Thomas
  • Kimber Johnson - Owner and President

    Kimber Johnson, the Owner and President at CruiseOne, drives the overarching strategic direction and operational execution of the company. Johnson oversees all business development activities, focusing on expanding market reach and enhancing service offerings for cruise vacations. This leadership position involves cultivating key partnerships with major cruise lines and ensuring access to exclusive deals and packages for clients. By championing innovation in travel planning, Kimber Johnson ensures CruiseOne remains at the forefront of the industry. The Owner and President also guides financial strategy and resource allocation, directly impacting the company's profitability and long-term sustainability. Johnson's vision shapes the personalized travel experiences CruiseOne provides to individual travelers and groups.

    JoEllen Shatz - Owner President

    JoEllen Shatz, the Owner President at CruiseOne, spearheads the company's client-centric service model and operational excellence. Shatz focuses on refining the personalized travel planning process, ensuring every client receives tailored cruise vacation solutions. This executive role involves direct oversight of customer relationship management and service quality, guaranteeing client satisfaction across all bookings. By fostering a culture of exceptional service, JoEllen Shatz reinforces CruiseOne's reputation for expertise in cruise deals and packages. The Owner President also plays a critical part in strategic market positioning, identifying opportunities to enhance the company's competitive advantage in the travel sector. Shatz's leadership ensures the delivery of unique and memorable cruise experiences.

    James Pollin - President

    James Pollin, the President at CruiseOne, directs the company's strategic growth initiatives and market expansion efforts. Pollin oversees the development and implementation of innovative sales strategies, focusing on maximizing access to exclusive cruise deals and packages for a diverse clientele. This executive function involves forging strong alliances with key stakeholders in the travel industry and ensuring operational efficiency across all departments. By driving forward-thinking business practices, James Pollin supports CruiseOne's mission to provide unparalleled personalized travel planning. The President also guides the company's financial performance and resource management, directly contributing to sustained profitability and market leadership in specialized cruise vacations. Pollin's leadership ensures CruiseOne consistently meets and exceeds client expectations.

    Nilka Thomas - Chief Human Resources Officer

    Nilka Thomas, the Chief Human Resources Officer at CruiseOne, directs all talent acquisition and management initiatives. Overseeing employee development programs, Thomas ensures a highly skilled and motivated workforce dedicated to delivering exceptional client experiences. This leadership role involves fostering a positive company culture and implementing strategic HR policies that align with CruiseOne's mission of providing personalized travel planning. By optimizing recruitment processes and enhancing employee engagement, Nilka Thomas directly supports the company's growth and operational efficiency. The Chief Human Resources Officer also manages benefits administration and compliance, ensuring all HR functions operate seamlessly to support the broader business objectives of CruiseOne's specialized cruise vacation services.

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    Frequently Asked Questions Regarding CruiseOne Top Executives and Leadership Team

    Who leads CruiseOne?
    CruiseOne is led by Kimber Johnson (Owner and President), along with executives such as JoEllen Shatz (Owner President) and James Pollin (President).
    Who is part of CruiseOne’s executive team?
    The executive team of CruiseOne includes leaders such as Kimber Johnson (Owner and President), JoEllen Shatz (Owner President), James Pollin (President) and other senior executives.
    How many executives does CruiseOne have?
    CruiseOne has 4 executives leading key business areas.
    What roles are included in CruiseOne’s leadership team?
    The leadership team of CruiseOne includes roles such as Owner and President, Owner President, President, Chief Human Resources Officer.