CruiseOne Executive and Leadership Team

July, 2026

Leadership Overview

CruiseOne has 4 executives leading key functions including human resources, ownership, and strategic direction.

Dedicated to delivering exceptional cruise vacation experiences, CruiseOne leverages extensive industry access and personalized planning to connect travelers with their ideal voyages, solidifying its market presence through curated deals and comprehensive service.

Leadership Roles at CruiseOne

  • Owner President - JoEllen Shatz
  • President - James Pollin
  • Owner and President - Kimber Johnson
  • Chief Human Resources Officer - Nilka Thomas
  • JoEllen Shatz - Owner President

    JoEllen Shatz, the Owner President at CruiseOne, drives the overarching vision and strategic direction for the company's cruise vacation services. Shatz's leadership encompasses the full spectrum of business operations, from client acquisition to the curation of exclusive cruise deals and packages. This executive guides the company's expansion efforts, ensuring CruiseOne maintains its specialization in personalized travel planning for individuals and groups. By fostering strong relationships with major cruise lines, JoEllen Shatz secures advantageous offerings that benefit clientele. The Owner President's commitment to excellence ensures that CruiseOne consistently delivers memorable and seamless travel experiences, reinforcing the brand's reputation in the hospitality and travel industry.

    James Pollin - President

    James Pollin, the President at CruiseOne, spearheads the strategic initiatives that enhance CruiseOne's market position as a premier cruise vacation specialist. Pollin's responsibilities include optimizing operational efficiencies and expanding the company's reach in personalized travel planning for diverse client segments. This executive focuses on leveraging CruiseOne's access to exclusive cruise deals and packages, ensuring competitive offerings for both individual travelers and groups. By driving innovation in service delivery, James Pollin supports the company's commitment to providing exceptional value and tailored experiences. The President's strategic oversight is vital for navigating the complexities of the travel industry and maintaining CruiseOne's leadership in curated cruise vacations.

    Kimber Johnson - Owner and President

    Kimber Johnson, the Owner and President at CruiseOne, directs the comprehensive strategic and operational framework for the company's specialized cruise vacation services. Johnson's leadership ensures CruiseOne's continued success in offering personalized travel planning, catering to the unique needs of individual travelers and groups. This executive champions the company's access to exclusive cruise deals and packages across a wide array of major cruise lines. By cultivating a client-centric approach, Kimber Johnson reinforces CruiseOne's commitment to delivering exceptional value and memorable experiences. The Owner and President's vision guides the organization in maintaining its distinguished reputation within the travel and hospitality sector, driving growth through superior service and curated offerings.

    Nilka Thomas - Chief Human Resources Officer

    Nilka Thomas, the Chief Human Resources Officer at CruiseOne, directs all human capital strategies and organizational development initiatives. This leadership role focuses on cultivating a high-performance culture that supports the company's mission of providing unparalleled cruise vacation planning. Thomas oversees talent acquisition, employee engagement, and professional development programs, ensuring the team possesses the expertise and dedication required to serve individual travelers and groups effectively. By aligning HR policies with CruiseOne's strategic objectives, Nilka Thomas strengthens the internal infrastructure necessary for sustained growth and operational excellence in the competitive travel sector. The Chief Human Resources Officer's efforts are crucial for maintaining the specialized knowledge base that underpins CruiseOne's access to exclusive cruise deals and packages.

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    Frequently Asked Questions Regarding CruiseOne Top Executives and Leadership Team

    Who leads CruiseOne?
    CruiseOne is led by JoEllen Shatz (Owner President), along with executives such as James Pollin (President) and Kimber Johnson (Owner and President).
    Who is part of CruiseOne’s executive team?
    The executive team of CruiseOne includes leaders such as JoEllen Shatz (Owner President), James Pollin (President), Kimber Johnson (Owner and President) and other senior executives.
    How many executives does CruiseOne have?
    CruiseOne has 4 executives leading key business areas.
    What roles are included in CruiseOne’s leadership team?
    The leadership team of CruiseOne includes roles such as Owner President, President, Owner and President, Chief Human Resources Officer.